18694 Courses in Cardiff delivered Online

Are you looking to enhance your Assertiveness Skills? If yes, then you have come to the right place. Our comprehensive course on Assertiveness Skills will assist you in producing the best possible outcome by mastering the Assertiveness Skills. The Assertiveness Skills course is for those who want to be successful. In the Assertiveness Skills course, you will learn the essential knowledge needed to become well versed in Assertiveness Skills. Our Assertiveness Skills course starts with the basics of Assertiveness Skills and gradually progresses towards advanced topics. Therefore, each lesson of this Assertiveness Skills course is intuitive and easy to understand. Why would you choose the Assertiveness Skills course from Compliance Central: Lifetime access to Assertiveness Skills course materials Full tutor support is available from Monday to Friday with the Assertiveness Skills course Learn Assertiveness Skills at your own pace from the comfort of your home Gain a complete understanding of Assertiveness Skills course Accessible, informative Assertiveness Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Assertiveness Skills Study Assertiveness Skills in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Assertiveness Skills Course Assertiveness Skills Curriculum Breakdown of the Assertiveness Skills Course Unit 01: Overview of Assertiveness and Assertive Communication Unit 02: Introduction to Assertiveness and Assertive Communication Skills Unit 03: What assertiveness Is and Is Not Unit 04: Understanding Your Assertiveness and Communication Style Unit 05: How to Communicate Assertively Unit 06: Powerful Assertiveness Techniques Unit 07: Replacing Unhelpful Beliefs with Powerful Assertiveness Ones Unit 08: Challenging Your Assertiveness Unit 09: Assertiveness and You CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Assertiveness Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Assertiveness Skills. It is also great for professionals who are already working in Assertiveness Skills and want to get promoted at work. Requirements To enrol in this Assertiveness Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path The Assertiveness Skills course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Assertiveness Skills. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Copywriter skills? If yes, then you have come to the right place. Our comprehensive course on Copywriter will assist you in producing the best possible outcome by mastering the Copywriter skills. The Copywriter course is for those who want to be successful. In the Copywriter course, you will learn the essential knowledge needed to become well versed in Copywriter. Our Copywriter course starts with the basics of Copywriter and gradually progresses towards advanced topics. Therefore, each lesson of this Copywriter course is intuitive and easy to understand. Why would you choose the Copywriter course from Compliance Central: Lifetime access to Copywriter course materials Full tutor support is available from Monday to Friday with the Copywriter course Learn Copywriter skills at your own pace from the comfort of your home Gain a complete understanding of Copywriter course Accessible, informative Copywriter learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Copywriter Study Copywriter in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Copywriter Course Copywriter Curriculum Breakdown of the Copywriter Course Section 01: Introduction Section 02: Introduction to Copywriting Section 03: Core Concepts of Copywriting Section 04: Marketing Tactics to Write Copy That Sells Section 05: The Copywriting Process: 9 Steps to Make It Easier For You Section 06: Copywriting Formulas Section 07: Headlines Section 08: 6 Hacks to Write Headlines That Readers Cannot Resist Section 09: Creating the Copy Section 10: Hacks & Tips Section 11: Practice Exercises Section 12: Conclusion CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Copywriter course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Copywriter. It is also great for professionals who are already working in Copywriter and want to get promoted at work. Requirements To enrol in this Copywriter course, all you need is a basic understanding of the English Language and an internet connection. Career path The Copywriter course will enhance your knowledge and improve your confidence. Copywriter: £25,000 to £45,000 per year Content Strategist: £30,000 to £55,000 per year Social Media Manager: £25,000 to £40,000 per year Digital Marketer: £25,000 to £50,000 per year Marketing Manager: £35,000 to £65,000 per year Brand Manager: £35,000 to £60,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

The Customer Relationship Management (CRM) sector is witnessing an upsurge, offering many career opportunities worldwide. From managing customer data to resolving complaints, CRM professionals play an indispensable role in shaping an organisation's image and building customer loyalty. With the average salary range for CRM specialists in the UK lying between £40,000 to £90,000 and rising demand for such roles, this is a profession not just of the present but the future. Learning Outcomes: Understand the core principles of CRM. Identify effective CRM strategies for businesses. Analyse customer data for insightful decision-making. Familiarise yourself with CRM database structures and uses. Deepen and enhance customer relationships. Efficiently address and manage customer complaints. Predict future trends and directions of CRM. Kye Highlights of the Customer Relationship Management (CRM)course: Lifetime access to CRM course materials Full tutor support is available from Monday to Friday with the CRM course Learn CRM skills at your own pace from the comfort of your home Gain a complete understanding of CRM course Accessible, informative CRM learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the CRM Study CRM in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your CRM course Customer Relationship Management Curriculum Breakdown of the Customer Relationship Management Course Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Relationship Management (CRM) course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Relationship Management (CRM). Requirements To enrol in this Customer Relationship Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Relationship Management course will enhance your knowledge and improve your confidence. CRM Specialist: £30,000 to £50,000 per year Customer Success Manager: £35,000 to £60,000 per year CRM Administrator: £25,000 to £40,000 per year Sales Operations Analyst (CRM-focused): £28,000 to £45,000 per year CRM Consultant: £40,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Welding is the most incredible craft in the world. It's what makes us able to make anything out of metal, from buildings to cars to food. Welders are some hardest-working people on Earth and deserve recognition for their skills and hard work. If you want to become a welder, start creating your own parts, or just show off your skills, this course is for you! This course can take your welding and metalworking skills to the next level by incorporating the more technical elements of your career. You'll be a seasoned expert after completing this reputable welding course. Learning Outcomes of Welding: A Summary of the Major Welding Processes. Explanation of Joint Types and Terminology in Depth. Welding Symbol Components. An Introduction to Plug, Slot, and Stud Welds. Welding Fume and Gases Caused Illness. Welding Fume Risk Reduction. Vibration White Finger and Hearing Loss. Why would you choose the Welding Training & MIG Welding course from Compliance Central: Lifetime access to Welding course materals Full tutor support is available from Monday to Friday with the Welding course Learn Welding skills at your own pace from the comfort of your home Gain a complete understanding of Welding course Accessible, informative Welding learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Welding course Study Welding in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Welding Training course Improve your chance of gaining in demand skills and better earning potential by completing the Welding course Course Curriculum Basics Introduction Getting Familiar with Metals Exploring Welding Methods Knowing the Welding Metals Preparing Steel Working with Stainless Steel Working with Aluminium and Other Metals Tutorials MIG Tutorial TIG Tutorial Arc Tutorial Hazards and Safety Illness Caused by Welding Fume and Gases Welding Fume - Reducing the Risk Hearing Loss and Vibration White Finger Other Safety Issues And many more... CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path The course will enable you to get hired in course related Trendy and Demanding jobs. Certificates CDP Accerdited PDF Certificate Digital certificate - Included Free CPD Accredited PDF Certificate. CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: Free Outside the UK: 9.99

Mental illness is rising among children, adolescents, and even the elderly. Unfortunately, mental health is often hidden from family members and friends. Children must conceal their mental health so that they are not ostracized by their peers, teachers, and other adults in their lives. Since diagnosing mental illness can be challenging, education and knowledge are the only ways to determine the severity of the issue. Symptoms are frequently mistaken for normal behaviour in children. For example, a child who sleeps less than two hours per night may be considered lazy or simply in a phase. The Mental Health Awareness course provides an overview of how mental illness affects children and teenagers and what they can do if they think they need help with their mental health concerns. Topics include anxiety, stress disorders, mood disorders, and sleep-related disorders. Learning Outcome: Significance of Mental Health Awareness Mental health problems and solutions in children and adolescents How to manage anxiety and stress disorders Control and treatment of sleep-related disorders Learn about mental health and illness Along with the Mental Health Awareness course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Course Curriculum: Take a look at the training modules of the Mental Health Awareness course : Module 01: Introduction to Mental Health Awareness Module 02: Mental Health Problems in Children and Teenagers Module 03: Anxiety and Stress Disorders. Module 04: Mood related Disorders Module 05: Sleep-related Disorders Module 06: Self-Harm and Suicidal Tendencies Module 07: Stigmas about Mental Health and Illness Module 08: Work-related stress CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Mental Health Awareness course. Requirements To enrol in this Mental Health Awareness course, all you need is a basic understanding of the English Language and an internet connection. Career path Mental Health Care Assistants Mental Health Counsellor Health Therapist Mental Health Nurse Healthcare Assistant Community Mental Health Worker Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Hospitality Management Diploma skills? If yes, then you have come to the right place. Our comprehensive course on Hospitality Management Diploma will assist you in producing the best possible outcome by mastering the Hospitality Management Diploma skills. The Hospitality Management Diploma course is for those who want to be successful. In this course, you will learn the essential knowledge needed to become well versed in Hospitality Management. Learning Goals: Learn about the key roles of hospitality management Get an overview of the hotel industry Selection Training and Recruitment Process in Hospitality Industry How to manage front office operations How to manage housekeeping, engineering and security operations How to Manage Service Quality in the Hospitality Industry Travel and tourism business marketing Accounting in the Hospitality Industry E-hospitality and technology usage and strategies Key Feature of Hospitality Management Diploma : Lifetime Access. Unlimited Retake Exam & Tutor Support. Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee. Hospitality Management Diploma Course Curriculum: Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in the Hospitality Industry Module 04: The Process of Development and Training in the Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in the Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in the Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Hospitality Management Diploma course. Requirements To enrol in this Hospitality Management Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Hospitality Management Diploma, such as- Hotel Manager Hospitality Account Manager Director of Operations Hospitality Supervisor Human Resources Advisor Explore each of the roles available and how you can start your career in this platform. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Are you looking to enhance your Psychological Wellbeing skills? If yes, then you have come to the right place. Our comprehensive course on Psychological Wellbeing will assist you in producing the best possible outcome by mastering the Psychological Wellbeing skills. The Psychological Wellbeing course is for those who want to be successful. In the Psychological Wellbeing course, you will learn the essential knowledge needed to become well versed in Psychological Wellbeing. Our Psychological Wellbeing course starts with the basics of Psychological Wellbeing and gradually progresses towards advanced topics. Therefore, each lesson of this Psychological Wellbeing course is intuitive and easy to understand. Why would you choose the Psychological Wellbeing course from Compliance Central: Lifetime access to Psychological Wellbeing course materials Full tutor support is available from Monday to Friday with the Psychological Wellbeing course Learn Psychological Wellbeing skills at your own pace from the comfort of your home Gain a complete understanding of Psychological Wellbeing course Accessible, informative Psychological Wellbeing learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Psychological Wellbeing Study Psychological Wellbeing in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Psychological Wellbeing Course Psychological Wellbeing Curriculum Breakdown of the Psychological Wellbeing Course Module 01: Introduction to Psychotherapy Module 02: Skills of a Psychological Wellbeing Practitioner Module 03: Types of Therapies Module 04: Engaging and Assessing the Patients Module 05: Low Intensity CBT Treatment Module 06: Forms of Psychotherapy Module 07: Helping the Client in Crisis Module 08: Crisis Intervention CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Psychological Wellbeing course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Psychological Wellbeing. It is also great for professionals who are already working in Psychological Wellbeing and want to get promoted at work. Requirements To enrol in this Psychological Wellbeing course, all you need is a basic understanding of the English Language and an internet connection. Career path The Psychological Wellbeing course will enhance your knowledge and improve your confidence. Clinical Psychologist: £35,000 to £85,000 per year Counsellor or Therapist: £25,000 to £55,000 per year Mental Health Nurse: £25,000 to £40,000 per year Occupational Psychologist: £35,000 to £75,000 per year Health and Wellbeing Coach: £20,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Are you looking to enhance your Customer Service & CRM skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service & CRM will assist you in producing the best possible outcome by mastering the Customer Service & CRM skills. The Customer Service & CRM course is for those who want to be successful. In the Customer Service & CRM course, you will learn the essential knowledge needed to become well versed in Customer Service & CRM. Our course starts with the basics of Customer Service & CRM and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service & CRM course is intuitive and easy to understand. Why would you choose the Customer Service & CRM course from Compliance Central: Lifetime access to Customer Service & CRM course materials Full tutor support is available from Monday to Friday with the Customer Service & CRM course Learn Customer Service & CRM skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service & CRM course Accessible, informative Customer Service & CRM learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the bundle Study Customer Service & CRM in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Course Improve your chance of gaining in demand skills and better earning potential by completing the Customer Service & CRM Curriculum Breakdown of the Customer Service & CRM Course Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service & CRM course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service & CRM. It is also great for professionals who are already working in Customer Service & CRM and want to get promoted at work. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service & CRM course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service & CRM. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Are you looking to enhance your First Aid skills? If yes, then you have come to the right place. Our comprehensive course on First Aid will assist you in producing the best possible outcome by mastering the First Aid skills. The First Aid course is for those who want to be successful. In the First Aid course, you will learn the essential knowledge needed to become well versed in First Aid. Our First Aid course starts with the basics of First Aid and gradually progresses towards advanced topics. Therefore, each lesson of this First Aid course is intuitive and easy to understand. Why would you choose the First Aid course from Compliance Central: Lifetime access to First Aid course materials Full tutor support is available from Monday to Friday with the First Aid course Learn First Aid skills at your own pace from the comfort of your home Gain a complete understanding of First Aid course Accessible, informative First Aid learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the First Aid Study First Aid in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your First Aid Course First Aid Curriculum Breakdown of the First Aid Course Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Primary Survey Module 05: Secondary Survey Module 06: Basic First-Aid Techniques Module 07: Dealing with Minor Injuries at the Workplace Module 08: Secondary Illness Loss of Responsiveness and CPR Module 09: Secondary Illness Breathing Problems Module 10: Secondary Illnesses and Injuries Module 11: Dealing With Fractures and Dislocations Module 12: Call for an Emergency CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The First Aid course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in First Aid. It is also great for professionals who are already working in First Aid and want to get promoted at work. Requirements To enrol in this First Aid course, all you need is a basic understanding of the English Language and an internet connection. Career path The First Aid course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to First Aid. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview of Support Worker (Legislation, Policy and Guidance) Join our Support Worker (Legislation, Policy and Guidance) course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Support Worker (Legislation, Policy and Guidance) course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Support Worker (Legislation, Policy and Guidance) course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a quick look at the course content: This Support Worker (Legislation, Policy and Guidance) Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Support Worker (Legislation, Policy and Guidance). Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Support Worker (Legislation, Policy and Guidance) course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Support Worker (Legislation, Policy and Guidance) is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Support Worker (Legislation, Policy and Guidance) course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Support Worker (Legislation, Policy and Guidance) Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Family Support Work Module 01: Introduction to Family Support Work 00:24:00 Module 02: Legislation, Policy and Guidance Module 02: Legislation, Policy and Guidance 00:51:00 Module 03: Solving Family Issues - Part 1 Module 03: Solving Family Issues - Part 1 00:49:00 Module 04: Solving Family Issues - part 2 Module 04: Solving Family Issues - part 2 00:45:00 Module 05: Safeguarding - Assessing need and providing help (Part 1) Module 05: Safeguarding - Assessing need and providing help (Part 1) 00:33:00 Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) 00:37:00 Module 07: Building Relationships Module 07: Building Relationships 00:36:00