2555 Courses in Cardiff delivered Online

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Entrepreneurs Business Planning course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Entrepreneurs Business Planning course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Entrepreneurs Business Planning and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Entrepreneurs Business Planning course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Entrepreneurs Business Planning course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Entrepreneurs Business Planning will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction to Business Plan for Entrepreneurs Business Plan for Entrepreneurs Achieve Your Short & Long Term Goals preview 00:04:00 Module 01: Things to Consider Before Starting a Business Plan Things to Consider Before Starting a Business Plan 00:04:00 Lesson 01 Identify Your Skills 00:04:00 Lesson 02 Audit the Market Demand of Your Idem 00:04:00 Lesson 03 Check for Availability of Resources 00:04:00 Lesson 04 Work on a Financial Plan 00:03:00 Lesson 05 Be Ready to Face Failure 00:03:00 Module 02: The Elements of a Business Plan The Elements of a Business Plan 00:03:00 Lesson 01 Mission Statement (Company Overview) 00:04:00 Lesson 02 Marketplace Opportunity 00:05:00 Lesson 03 Product/Service Information 00:04:00 Lesson 04 Sales/Market Plan 00:04:00 Lesson 05 Financials 00:04:00 Module 03: Who Are You Writing the Business Plan For Who Are You Writing the Business Plan For 00:04:00 Lesson 01 You Want to Start a Business 00:03:00 Lesson 02 You Own an Established Firm and are Seeking Help 00:04:00 Lesson 03 You Need to Determine Your Objectives 00:04:00 Lesson 04 You're Trying to Predict the Future 00:04:00 Lesson 05 You Want to Use it to Raise Money 00:03:00 Module 04: The Purpose of a Business Plan The Purpose of a Business Plan 00:03:00 Lesson 01 Provide a Road Map 00:04:00 Lesson 02 Understand What to Focus On 00:04:00 Lesson 03 Raise finance 00:04:00 Lesson 04 Manage your Business Effectively 00:04:00 Lesson 05 Enlightening Executive Talent 00:04:00 Module 05: How a Business Plan Can Help with Long Term Success How a Business Plan Can Help with Long Term Success 00:04:00 Lesson 01 A Business Plan Is Simply a Must-Have for Some Businesses 00:05:00 Lesson 02 A Business Plan Helps You Make Decisions 00:03:00 Lesson 03 A Business Plan Can Be a Reality Check 00:05:00 Lesson 04 A Business Plan Can Give You New Ideas 00:05:00 Lesson 05 A Business Plan Creates an Action Plan 00:03:00 Module 06: Reasons You Need a Business Plan Reasons You Need a Business Plan 00:04:00 Lesson 01 Gain a Deep Understanding of Your Market 00:03:00 Lesson 02 Hold Yourself Accountable 00:04:00 Lesson 03 Know Your Message 00:05:00 Lesson 04 Confirm the Math 00:06:00 Lesson 05 Iron Out Possible Kinks 00:04:00 Module 07: Conclusion Review 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Advisor Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Advisor Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Advisor Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Advisor Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Advisor Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Advisor Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: CRM Databases CRM Databases 00:21:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 07: Introduction to Customer Service Introduction to Customer Service 00:23:00 Module 08: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:12:00 Module 09: Customer Service Communication Strategies Customer Service Communication Strategies 00:24:00 Module 10: Building Rapport Over the Phone Building Rapport Over the Phone 00:24:00 Module 11: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:28:00 Module 12: Problem Solving over the Phone Problem Solving over the Phone 01:04:00 Module 13: Time Management Time Management 00:35:00 Module 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type.  Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In today’s fast-paced digital world, data entry and Microsoft Office proficiency are crucial skills that open the door to countless career opportunities. This course offers a detailed journey into mastering the fundamentals of data entry alongside comprehensive training on Microsoft Office, ensuring you’re equipped to handle everything from Word documents to Excel spreadsheets. Whether you’re looking to support a business, streamline office tasks, or improve your administrative capabilities, this course provides the knowledge to navigate these essential tools with ease and confidence. Designed with clarity and precision, the Data Entry and Microsoft Office course is ideal for individuals looking to enhance their computer literacy. The course content delves into the full Microsoft Office suite—Word, Excel, PowerPoint, and Outlook—alongside expert instruction in data management. With no requirement for physical presence, learners can advance at their own pace, building the technical skills needed to succeed in a variety of office-based roles. By the end of the course, you’ll be well-versed in the digital tools that are vital to today’s workplace, preparing you for a variety of administrative positions and making you an asset in any office environment. ________________________________________________________________________ Learning Outcomes: Master essential data entry skills using Microsoft Office tools. Efficiently input and manipulate data in Microsoft Word and Excel. Apply advanced techniques for accurate and streamlined data entry. Demonstrate proficiency in Microsoft Excel, Word, PowerPoint, and Access. Develop a strong foundation in data entry best practices. Build a comprehensive career portfolio for pursuing data entry roles. ________________________________________________________________________ Key Features: CPD Certified Data Entry and Complete Microsoft Office with Complete Career Guide 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Efficient Data Entry Course Module 01: Introduction to Data Entry and Essential Tools Module 02: Data Entry in Microsoft Word Module 03: Data Entry in Microsoft Excel Module 04: Advanced Data Entry Techniques and Tools Module 05: Data Entry Best Practices and Accuracy Module 06: Building Your Data Entry Career and Portfolio Microsoft Office Module 1: Microsoft Excel 2019 Module 2: Microsoft Excel 2019 New Features Module 3: Getting Started with Microsoft Excel Module 4: Performing Calculations Module 5: Modifying a Worksheet Module 6: Formatting a Worksheet Module 7: Printing Workbooks Module 8: Managing Workbooks Module 9: Microsoft Word 2019 Module 10: Microsoft Word 2019 New Features Module 11: Getting Started with Word Module 12: Formatting Text and Paragraphs Module 13: Working More Efficiently Module 14: Managing Lists Module 15: Adding Tables Module 16: Inserting Graphic Objects Module 17: Controlling Page Appearance Module 18: Preparing to Publish a Document Module 19: Microsoft PowerPoint 2019 Module 20: Microsoft PowerPoint 2019 New Features Module 21: PowerPoint Interface Module 22: Presentation Basics Module 23: Formatting Module 24: Inserting Options Module 25: Working with Objects Module 26: Table Module 27: Charts Module 28: Review and Presentation Module 29: Microsoft Access 2019 Module 30: Microsoft Access 2019 New Features Module 31: Introduction to Access Module 32: Modify Data Module 33: Working with Queries Module 34: Access Forms Module 35: Working with Reports ________________________________________________________________________ Complete Career Guide for Data Entry and Complete Microsoft Office (A to Z) List of career guide courses included in Data Entry and Complete Microsoft Office with Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Data Entry and Complete Microsoft Office Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Data Entry and Complete Microsoft Office. Certification Once you've successfully completed your Data Entry and Complete Microsoft Office Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Data Entry and Complete Microsoft Office Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Data Entry and Complete Microsoft Office Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Data Entry and Complete Microsoft Office Course is ideal for: Individuals aspiring to excel in data entry roles. Office professionals seeking enhanced Microsoft Office skills. Students or job seekers aiming to boost employability. Beginners or intermediate users looking for comprehensive training. Requirements Learners do not require any prior qualifications to enrol on this Data Entry and Complete Microsoft Office Course. You just need to have an interest in Data Entry and Complete Microsoft Office Course. Career path After completing this Data Entry and Complete Microsoft Office Course you will have a variety of careers to choose from. The following job sectors of Data Entry and Microsoft Office Course are: Data Entry Clerk - £18K to £25K/year Administrative Assistant - £18K to £30K/year Office Administrator - £20K to £35K/year Data Analyst - £25K to £40K/year Administrative Coordinator - £22K to £32K/year Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

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Are you are interested in sustainable energy technology? Then this EPC Essentials: Energy Management Diploma is ideal for you! This EPC Essentials: Energy Management Diploma course is intended to enhance your knowledge to make the world a better place by producing energy from sustainable resources. Besides, you'll understand various alternative energy resources. You'll be provided with a strong base and information on different types of sustainable energies that can be practised for the betterment of the environment. Along with this EPC Essentials: Energy Management Diploma, you will get 10 additional Career development courses, an original hardcopy certificate, a transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. What other courses are included with this EPC Essentials: Energy Management Diploma? Course 01: Energy Consultant & Sustainable Energy Course 02: PAT Level 4 Course 03: Environmental Health Course 04: Electrical 3 Phase Power Transformers Fundamentals Course 05: Electrical Power System and High Voltage Engineering Course 06: MATLAB Simulink for Electrical Power Engineering Course 07: Digital Electric Circuits & Intelligent Electrical Devices Course 08: Handyperson Course 09: PUWER Course 10: Manual Handling Level 2 Course 11: Ladder Safety Key features of this EPC Essentials: Energy Management course: This EPC Essentials: Energy Management is CPD QS Accredited Learn from anywhere in the world Entirely online Environmental Health Training Lifetime access So, Enrol now in thisEPC Essentials: Energy Management Training to advance your career! Curriculum ***Course 01: Energy Consultant & Sustainable Energy*** Module 01: An Introduction to Sustainable Energy Module 02: Solar Energy: Thermal Module 03: Solar Energy: Photovoltaics Module 04: Wind Energy Module 05: Bioenergy Module 06: Geothermal Energy Module 07: Tidal Energy Module 08: Environmental Impacts: A Global and Regional Assessment Module 09: Renewable Energy and Sustainable Development Module 10: The Future of Renewable Energy in the UK into the 2020s and Beyond =========>>>>> And 10 More Courses <<<<<========= How will I get my EPC Essentials: Energy Management Diploma Certificate? After successfully completing the EPC Essentials: Energy Management Diploma course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this EPC Essentials: Energy Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our EPC Essentials: Energy Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. Career path Having these EPC Essentials: Energy Management Diploma CPD certificate will increase the value in your CV and open you up to multiple sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Energy Consultant & Sustainable Energy) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Do you want to make money with your writing? If you're looking for a good way to earn some money on the internet - maybe even enough to quit your day job - one option is to provide writing services to other marketers. Even if you only consider yourself a half-decent writer, there are probably lots of opportunities out there for you to make some money. This course is designed to equip you with everything you need to get you started with your content writing. You will go through a practical stuff section, and you will learn everything in motion to become a productive content writer. The most impressive part is that by the end of this course you will know how you can earn money by the skills that you've gained. So let's get started. Course Highlights Accredited Certificate in Business Content Writing is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Certificate in Business Content Writing into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 45 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Certificate in Business Content Writing Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Certificate in Business Content Writing is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Certificate in Business Content Writing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:15:00 Advantages Of Writing As A Business 00:15:00 Types Of Writing 00:30:00 Where To Sell Your Writing 01:00:00 How Much Should You Charge? 00:15:00 Specializing 00:15:00 Conclusion 00:15:00 Mock Exam Final Exam

Having the technical skills and knowledge to execute your job duties successfully is only one part of being the best you can be in the workplace. Along with these 'hard' skills, we also need 'soft' skills. Soft skills are those skills which help us to work with others efficiently. No matter what your position, organisation, or industry, you work with people! Taking the time to build adequate soft skills can provide a more efficient, more peaceful, and more prolific workplace, as well as to your overall job happiness and satisfaction. Enroll in this course and discover the ten soft skills that will set you apart from everyone in your workplace. You will learn how to apply these professional skills in practical life and become very successful. Course Highlights Certified Interpersonal & Communication Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Interpersonal & Communication Skills Training into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Interpersonal & Communication Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Interpersonal & Communication Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Interpersonal & Communication Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 01:00:00 Module Two - What are Soft Skills 00:30:00 Module Three - Communication 01:00:00 Module Four - Teamwork 00:30:00 Module Five - Problem Solving 01:00:00 Module Six - Time Management 01:00:00 Module Seven - Attitude and Work Ethic 01:00:00 Module Eight - Adaptability/Flexibility 01:00:00 Module Nine - Self-Confidence (Owning It) 02:00:00 Module Ten - Ability to Learn from 02:00:00 Module Eleven - Networking 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Certified Interpersonal & Communication Skills Training - Activities 00:00:00 Mock Exam Mock Exam- Certified Interpersonal & Communication Skills Training 00:20:00 Final Exam Final Exam- Certified Interpersonal & Communication Skills Training 00:20:00

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