25753 Courses in Cardiff delivered Online

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Communication is the essence of leadership. This programme is the flagship of our leadership courses, focusing on creating a culture of positive interaction and clear, respectful exchanges whilst maintaining high-performance productivity, ownership, and innovation. Prior to the learning session, delegates complete the TruTalent™ Learning & Productivity (TTL & P), a 20-minute online survey assessing individual productivity preferences and learning styles. This assessment identifies work and learning preferences across 4 styles and 12 environmental and mindset preferences. These elements significantly influence how individuals achieve and perform in work-based learning environments. They also affect how people concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others. Throughout the course, delegates will learn how to: Utilise the TruTalent™ Learning & Productivity assessment to increase productivity and maximise performance Set meaningful professional goals and celebrate success for incremental progress towards achievement Inspire innovation within teams to increase ownership and accountability Empower employees and increase engagement through effective, positive feedback Focus on positivity, setting an example for others that the organisation embraces a "yes" and solutions-oriented approach Improve spoken and written communications, creating an authoritative image of expertise This Leadership Skills course is a 4-hour interactive virtual class. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office, enabling leaders to enhance their skills and drive organisational success.

Following Jesus could leave even St Paul saying, ‘now we see dimly’. It is altogether too wonderful and beyond human understanding to be reduced to questions and answers. We find ourselves in the quirky, even contradictory world of parables, led down apparent side tracks, losing and finding, as we trace the gifts and movements of the Spirit. Each relationship of accompaniment must find its own way of making this journey as we seek the wisdom and guidance of Christ together. We will be exploring this together in the context of the New Testament and our work and experience as spiritual directors. David Runcorn calls himself a ‘free-range priest’. He is a theological teacher, speaker and spiritual director and trainer. He is the author of a number of books – including The Language of Tears and Playing in the Dust - a pilgrimage with the creation stories.

Learners will develop knowledge from the FD&FA foundation courses (C01 modules 1 and 2) and/or industry experience with specific regard to more complex system design considerations.

🚀 Unlock Your Potential with 'Goal Setting and Achieving - A Pivotal Experience' Online Course! 🚀   Are you ready to transform your dreams into reality? Do you crave a roadmap to success that's tailored just for you? Look no further! Introducing our groundbreaking online course: 'Goal Setting and Achieving - A Pivotal Experience.'   🌟 What Will You Gain From This Course? 🌟 ✨ Master the Art of Goal Setting: Learn proven strategies to set SMART goals that propel you towards success. Uncover the secrets of setting objectives that are Specific, Measurable, Achievable, Relevant, and Time-bound. ✨ Overcome Obstacles with Ease: Discover effective techniques to overcome challenges and setbacks that may come your way. Develop resilience and turn obstacles into stepping stones toward your goals. ✨ Create a Personalized Action Plan: Craft a step-by-step action plan that aligns with your unique aspirations. Say goodbye to overwhelm and hello to a clear path to success. ✨ Boost Motivation and Drive: Unleash the power of intrinsic motivation. Learn how to stay inspired and focused, even when faced with distractions or self-doubt. ✨ Track and Celebrate Your Progress: Implement strategies for tracking your progress and celebrating victories along the way. Cultivate a positive mindset that propels you forward.   🎓 Course Highlights: 🔥 Engaging Video Lessons: Access dynamic video modules that break down complex concepts into easy-to-understand lessons. 🔥 Interactive Assignments: Apply what you learn through hands-on exercises and assignments, ensuring practical and lasting results. 🔥 Community Support: Join a vibrant community of like-minded individuals. Share experiences, gain insights, and build a network of support. 🔥 Lifetime Access: Enjoy lifetime access to the course materials, allowing you to revisit and reinforce your newfound skills whenever needed. 🔥 Expert Guidance: Benefit from the wisdom of seasoned experts who have mastered the art of goal setting and achieving. Learn from the best to become your best.   🚨 Don't let another year pass without making your dreams a reality. Seize the opportunity to embark on a transformative journey with 'Goal Setting and Achieving - A Pivotal Experience.'   🌈 Your future begins with a single step. Enroll now and take charge of your destiny! 🌈   Course Curriculum

Description: Customer Relationship Management (CRM) is a fundamental part of any product or service driven business. It helps manage customer problems in order to make certain they are or generate repeat purchase. With the help of this Customer Relationship Management Training course you can now ensure the same for your company. This course will teach you about the different terms and benefits of having a CRM system. You will also learn to identify different components of a CRM plan, develop a checklist for success, find out how it creates value for an organisation and customer and much more. All this certainly means you should get this course now. Learning Outcomes: The terms and benefits of CRM on a company's bottom line Analyze the different components of a CRM plan Develop a checklist for readiness and success in CRM Describe how CRM creates value for organizations and customers Consider developmental roles that have the greatest impact on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Relationship Management Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Relationship Management Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Customer Relationship Management Training) 00:05:00 Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Mock Exam Mock Exam- Customer Relationship Management Training 00:20:00 Final Exam Final Exam- Customer Relationship Management Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

Join us for an evening of well needed chocolate escapism! Experience a craft chocolate tasting like no other. All from the comfort of your home. --- Taste ultra premium cocoa & craft chocolate. Ethical & directly sourced by Seed Chocolate. Learn how different terroirs can alter flavour, just as we find in fine wine & artisan coffee.