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Receptionist Skills 2021- Overview Did you know? In the UK, 70% of first impressions of a company are formed at the reception desk. That's YOU holding the key to building trust and setting the tone for every interaction. But are you ready to unlock your full potential as a receptionist? Our Receptionist Skills 2021 course equips you with the skills and knowledge to become an excellent receptionist, the backbone of your company's success. In this Receptionist Skills 2021 course, you will learn to craft a killer CV and cover letter and project unwavering professionalism, reflecting your company's brand values like a pro. In this course, you will learn the ins and outs of mail services, shipping, and travel arrangements, including business travel, hotel reservations, and international travel within the UK context. Our Receptionist Skills 2021 course will assist you in developing excellent telephone etiquette, telephone skills, and voice-mail courtesy, enabling you to communicate professionally and efficiently with clients, colleagues, and superiors. Moreover, you will gain expertise in time management, enabling you to easily handle multiple tasks, appointments, and responsibilities, contributing to a more organized and productive workplace. Furthermore, you will develop the ability to confidently create various business documents and official reports, including their proper structure, editing, and proofreading, to maintain professionalism in written communication. As you move through the Receptionist Skills 2021 course, you will become proficient in organizing meetings and conferences, including scheduling, logistics, and communication, to facilitate successful events in the UK business environment. At the end part of the course, you will acquire the skills to manage invoices & petty cash.  Enrol today and unlock your receptionist superpowers with our Receptionist Skills 2021 course.  Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:28:00 Module 2: Business Telephone Skills Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 5: Travel Arrangements Travel Arrangements 00:26:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:27:00 Module 7: Time Management Time Management 00:37:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 9: Business Writing Skills Business Writing Skills 00:42:00 Module 10: Organisational Skills Organisational Skills 00:27:00 Module 11: Communication Skills Communication Skills 00:27:00 Module 12: Customer Service Customer Service 00:18:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:48:00 Module 14: Invoicing/Petty Cash Invoicing/Petty Cash 00:29:00

Level 5 Diploma(FREE QLS Endorsed Certificate)| 12-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Save Up To £5,206 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Logistics Management and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Logistics Management bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Logistics Management course that will enhance your skills and prepare you for the competitive job market. Also, our Logistics Management experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Logistics Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Logistics Management Bundle Consists of the following Premium courses: Course 01: Logistic Management Course 02: Transport Management Diploma Course 03: Purchasing & Procurement Course - Level 3 Course 04: Supply Chain Management Course 05: Material Management Course 06: Warehouse Course 07: Warehouse Safety Course 08: Delivery Driver Training Course 09: Driver Safety Awareness Certificate Course 10: Spill Management Training Course 11: Customer Relationship Management Course 12: Effective Communication Skills Course 13: Logistics of Crude Oil and Petroleum Products Course 14: Time Management Benefits you'll get choosing Apex Learning for this Logistics Management: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Logistics Management Bundle Course 01: Logistic Management Introduction to Logistic Management Planning Framework for Logistics Supply Chain Management Logistics Management and Organisation Sourcing, Purchasing, and Procurement Channels of Distribution Supplier Relationship Management Inventory Planning and Management Principles of Warehousing Transport Management Negotiation Techniques Customer Service and Logistics Course 02: Transport Management Diploma An Introduction to Successful Transport Management The UK's Travel Infrastructure - Road and Rail Road Freight and Transport Management Passenger Road Transport and its Management Rail and Transport Management Transport Management for Ports and Inland Waters Transport Management for Airlines Trends, Challenges and Best Practice in Transport Management Transport Management and Health and Safety Course 03: Purchasing & Procurement Course - Level 3 Supply Chain Basics Role of Procurement in an Organisation The Purchasing Cycle Purchasing Toolkits Managing Competitive Bids Quality Management Supplier Relationship Management Analysing and Reducing Risk in the Supply Chain Improving Efficiency and Accuracy Category Management Inventory Management E-Procurement Course 04: Supply Chain Management An overview of Supply Chain Management Role of logistics of Supply Chain Customer Response Principles and Systems Supply Chain System and Principles Global Supply Chain Operations Inventory Strategies for Supply Chain Warehouse Management and Operations Supply Chain Design and Monitoring Supply Chain Network and Evaluating Supply Chain Planning and New Business Concepts Aligning your supply chain process with your business Course 05: Material Management Introduction to Material Management Purchasing and Supply Chain Management Inventory Management, Planning and Control Stores Management and Control Forecasting Material Requirements Planning Materials Handling Course 06: Warehouse Fundamentals of Warehouse Management Warehousing: Function, Benefits and Types of Warehousing Core Functions Of A Warehouse Management System Challenges Of Warehouse Management Technology In The Warehouse Supply Chain Management Concepts Warehouse Management Technologies to Adopt Order Picking in the Warehouse Managing Warehouse Inventory Organize the Storage of Inventory in a Warehouse Inventory Management Techniques Inventory Control Flow of Processing Logistics and Supply Chain In A Warehouse Inventory Classification In The Warehouse The Role Of Human Resource management In A Warehouse Warehouse Safety Warehouse Cost Management Improve Warehouse Efficiency and Reduce Costs Course 07: Warehouse Safety The Role of Warehouse Introduction to Warehouse Safety Health and Safety Management in Warehouses General Warehouse Hazards Manual and Mechanical Handling Site Safety Course 08: Delivery Driver Training Introduction to the Delivery Driving Delivery and Collection Maintaining Records Effective Route Planning Stress Management Driver CPC Maintain Traffic Laws Parking and Reversing Driving in Adverse Weather Condition Safety Regulations and Hygiene Vehicle Maintenance and Safety Zero Contact Delivery Methods Course 09: Driver Safety Awareness Certificate Introduction to Safe Driving Reading the Signals and Marks on the Road Pre-Journey Safety Check (Vehicle and Driver) Safe Driving Tactics for Driving in the UK Driving in Poor Condition Driving and Human Health In the Events of Accidents and Breakdowns Laws and Policies Involving Road Safety Course 10: Spill Management Training Introduction to Spill Management Hazardous Substances Pollution Incident Response Planning Managing a Spill Spill Clean-Up Guideline Spills on a Road or Highway Diesel Spillages: An Overview Site-Specific Pollution Control Options Spill Prevention & Control Checklist Ways to Encourage Best Practice Course 11: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 12: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 13: Logistics of Crude Oil and Petroleum Products About The Course The Different Methods of Transport Marine Transport Transport by Pipeline Comparing Transport Costs Storage and Delivery to the Refinery Dispatch of Petroleum Products Controls at Dispatch Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style And Much More... CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Logistics Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Logistics Management is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Embark on a transformative journey into the world of precision and clarity with our Medical Writing (Medical Transcription, Medical Law & Medical Terminology) course! This Amazing bundle on Medical Transcription, Medical Law & Medical Terminology covers Diverse medical disciplines, with a strong emphasis on Medical Writing. Participants explore essential aspects of healthcare, including Medical Writing, Medical Transcription, Medical Law, and Medical Terminology. The program also delves into all crucial components of effective Medical Writing. Additionally, learners acquire vital soft skills such as effective communication and stress management, which are integral to successful Medical Writing careers. With a dedicated focus on Medical Writing, this bundle equips individuals with the knowledge and skills required to excel in this specialized field. Graduates emerge well-prepared for roles that involve precise and clear Medical Writing. This bundle offers a robust foundation rooted in the principles of Medical Writing which is required in any type of transcription or healthcare-related profession. Course 01: Medical Writing Course 02: Medical Transcription Course 03: Medical Law Course 04: Medical Receptionist: Responsibilities and Skills Course 05: Introduction to Medical Terminology Course 06: Clinical Coding Course 07: GDPR in Healthcare Course 08: Document Control Course 09: Clinical Coding: ICD-10-CM Course 10: Clinical Coding Inpatient Training: DRG-ICD Course 11: Clinical Coding Inpatient Training: DRG-PCS Course 12: Compliance Risk and Management Course 13: Phone-Based Customer Service Course 14: Effective Communication Skills Diploma Course 15: Touch Typing Essentials Course 16: Level 2 Microsoft Office Essentials Course 17: Personal Hygiene Course 18: Stress Management Training Learning Outcome of this Bundle course: Perfect Medical Writing for precise healthcare documentation. Hone soft skills crucial for healthcare roles in Medical Writing Expertise in GDPR compliance, ensuring secure Medical Writing Ready for roles in transcription, reception, and diverse Medical Writing professions Holistic understanding for well-rounded contributions in Medical Writing Why Choose Our Bundle? FREE Medical Writing certificate accredited Get a free student ID card with Medical Writing Training Get instant access to this Medical Writing course Learn Medical Writing from anywhere in the world The Medical Writing is an entirely online course Lifetime access to the Medical Writing course materials The Medical Writing comes with 24/7 tutor support This bundle focuses on "Medical Writing," emphasizing precise and accurate healthcare documentation. Participants explore medical disciplines, including "Medical Transcription," "Medical Law," "Medical Terminology" and "Clinical Coding." The curriculum covers healthcare terminology and GDPR compliance while nurturing soft skills like effective communication. Graduates are well-prepared for diverse healthcare roles, benefiting from this bundle's comprehensive approach to "Medical Writing." By delving into the intricacies of Medical Transcription, Medical Law and Medical Terminology learners gain a deep understanding of healthcare documentation and communication. Whether aspiring to careers in medical transcription, receptionist duties, compliance management, or other healthcare professions, this bundle provides a solid foundation rooted in "Medical Writing" principles. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Medical Writing (Medical Transcription, Medical Law & Medical Terminology) Aspiring Medical Writers Healthcare Professionals Medical Transcriptionists Healthcare Administrators Compliance Officers Healthcare Enthusiasts Requirements Medical Writing (Medical Transcription, Medical Law & Medical Terminology) No formal qualification is required to enrol in this Medical Writing (Medical Transcription, Medical Law & Medical Terminology) course. Career path Possible career paths after this Medical Writing (Medical Transcription, Medical Law & Medical Terminology) bundle: Medical Writer Medical Transcriptionist Healthcare Compliance Officer Legal Consultant in Healthcare Customer Service Representative Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

23 in 1 Food Hygiene and Safety Bundle If you aim to enhance your Food Hygiene and Safety skills, our comprehensive Food Hygiene and Safety course is perfect for you. Designed for success, this Food Hygiene and Safety course covers everything from basics to advanced topics in Food Hygiene and Safety. Each lesson in this Food Hygiene and Safety course is crafted for easy understanding, enabling you to become proficient in Food Hygiene and Safety. Whether you are a beginner or looking to sharpen your existing skills, this Food Hygiene and Safety is the ideal choice. We proudly offer 18 courses within the Food Hygiene and Safety with Kitchen Management bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Food Hygiene Level 3 Course 02: HACCP Food Safety Levels 1 and 2 Course 03: Food Allergy Awareness Course 04: Food Labelling Regulations Training Course 05: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 06: Nutrition: 60+ Foods For Health, Fitness & Dieting Course 07: Nutrition and Hydration Course 08: Kitchen Manager Course 09: Kitchen Team Lead Course 10: Cleaning Diploma Course 11: Food Photography Course 12: Time Management Course 13: Infection Prevention and Immunisation Course 14: UK Cooking and Gastronomy Technician Course Course 15: Oven Cleaning Training Course Course 16: How to Improve Your Food Hygiene Rating Course 17: Diploma in Professional Chef Course 18: Food and Beverage Manager With our Food Hygiene and Safety exclusive bundle you will get PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE. In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of Food Hygiene and Safety: Have an in-depth understanding of Food Hygiene and Safety principles. Be knowledgeable about Food Allergen Awareness and Labelling Regulations. Understand how nutrition and hydration impact health and fitness. Understand professional cooking techniques and food and beverage management. Be capable of improving food hygiene ratings. Why Prefer This Food Hygiene and Safety Bundle? Get a Free QLS Endorsed Certificate upon completion of Food Hygiene and Safety Get a free student ID card with Food Hygiene and Safety Training The Food Hygiene and Safety is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Food Hygiene and Safety course materials The Food Hygiene and Safety comes with 24/7 tutor support Food Hygiene and Safety The "Food Hygiene and Safety with Kitchen Management" bundle is a comprehensive collection of 18 meticulously curated courses aimed at providing in-depth knowledge about food hygiene, safety, nutrition, and kitchen management. This enriching journey starts with understanding basic food hygiene and safety practices, progressing to complex topics like food labelling regulations and allergen awareness. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Food Hygiene and Safety bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements Food Hygiene and Safety Career path Food Hygiene and Safety Food Safety Officer Kitchen Manager Nutritional Advisor Professional Chef Food and Beverage Manager Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

>> 24 Hours Left! Don't Let Spring Deals Slip Away - Enrol Now! << Feeling overwhelmed by complex projects and demanding deadlines? You're not alone. A recent UKCIPD survey found that a staggering 60% of employees feel stressed due to workload. But what if there was a better way to manage projects and deliver results, even in high-pressure situations? Our Agile Project Management bundle offers a dynamic and adaptable approach to navigating the ever-changing business landscape. You'll learn about key concepts including iterative development, backlog management, sprint planning, and daily stand-up meetings. Learn how to successfully prioritise activities, promote team collaboration, and view change as a fuel for progress. Beyond the fundamentals in Agile Project Management, you'll explore critical areas like stakeholder engagement, risk mitigation, and data-driven decision-making. We proudly offer 18 courses within the Agile Project Management bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Agile Project Management Course 02: Project Management Level 7 Course 03: Microsoft Project - Monitoring Course 04: Diploma in Performance Management Course 05: Change Management Course 06: Leadership & Management Course 07: Office Administration & Skills Diploma Course 08: Diploma in Employee Management Course 09: Diploma in Meeting Management Course 10: Financial Management Course 11: Financial Analysis for Finance Reports Course 12: Data Analysis Course 13: Team Management and Leadership Development Training Course 14: Compliance Risk and Management Course 15: Decision-Making in High-Stress Situations Course 16: Workplace Productivity Course Course 17: Cross-Cultural Awareness Training Course 18: Critical Thinking in The Workplace In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Agile Project Management Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Don't settle for the ordinary; get ready to tackle any project with agility and confidence. Enrol now in our Agile Project Management bundle and watch your project leadership skills soar! Learning Outcomes of Agile Project Management Bundle: Master Agile project lifecycles and adapt them to your specific needs. Craft and prioritize Agile backlogs for iterative development and value delivery. Lead high-performing Agile teams through sprints, stand-ups, and retrospectives. Embrace Agile data analysis to make informed decisions and optimize project outcomes. Mitigate risks and manage change proactively in an Agile environment. Design and implement bespoke Agile project strategies for lasting success. Why Choose Our Agile Project Management Course? Get a Free CPD Accredited Certificate upon completion of Agile Project Management Get a free student ID card with Agile Project Management Training The Agile Project Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Agile Project Management course materials The Agile Project Management comes with 24/7 tutor support CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Agile Project Management bundle is suitable for everyone. Requirements There is no formal Requirement for Agile Project Management Bundle. Career path This Agile Project Management bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Agile Project Manager Financial Analyst Compliance Manager Change Management Consultant Performance Manager Certificates CPDQS Accredited Hard copy Certificate Hard copy certificate - Included CPDQS Accredited PDF Certificate Digital certificate - Included

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

FREE Certification:QLS Endorsed + CPD Accredited | Instant Access | Round-the-Clock Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost