13018 Courses in Cardiff delivered Online

In the fast-paced world of hospitality, mastery of every detail sets the elite apart. Imagine a realm where every surface gleams, every fabric breathes freshness, and every corner whispers of meticulous care. It's not just about cleaning; it's about crafting an experience, a symphony of comfort and luxury orchestrated by the unseen hands of housekeeping virtuosos. Key Features: CPD Certified Developed by Specialist Lifetime Access Delve into the artistry of housekeeping principles, where every swipe of a cloth and every tidbit of inventory control become strokes on the canvas of guest satisfaction. From the grandeur of planning and organizing entire departments to the nuanced dance of carpet maintenance and window cleaning, this course unveils the secrets behind seamless operations. It's not just about keeping things clean; it's about understanding the heartbeat of a bustling hotel, where staffing becomes a choreography of talent and standard operational procedures are the silent guardians of excellence. And amidst it all, don't forget the delicate rhythm of laundry operations, where cleanliness meets efficiency in a ballet of linens and towels. With health and safety as the guiding stars, embark on a journey where every detail matters, and every lesson learned is a step closer to perfection. Course Curriculum Module 01: Introduction To Housekeeping Module 02: Housekeeping Principles Module 03: Understanding Staff Duties Module 04: Cleaning Module 05: Inventory Control Module 06: Planning & Organising The Housekeeping Department Module 07: Understanding Budgeting Module 08: Carpet Maintenance Module 09: Wall, Ceiling And Window Cleaning And Maintenance Module 10: Staffing Module 11: Standard Operational Procedures In Hotel Housekeeping Module 12: Laundry Operation In Hotel Module 13: Health And Safety Learning Outcomes: Master housekeeping principles to ensure efficient cleaning operations in hospitality. Understand staff duties for seamless coordination within the housekeeping department. Implement effective inventory control techniques to manage supplies efficiently. Plan and organize housekeeping departments for optimal workflow and productivity. Gain insight into budgeting processes specific to housekeeping operations. Ensure health and safety compliance through standard operational procedures and protocols. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Hospitality professionals seeking comprehensive housekeeping knowledge. Hotel managers aiming to enhance housekeeping department efficiency. Individuals pursuing careers in hotel housekeeping and maintenance roles. Students preparing for entry-level positions in the hospitality industry. Anyone interested in learning about housekeeping principles and practices. Career path Hotel Housekeeper Housekeeping Supervisor Laundry Attendant Cleaning Operative Facilities Coordinator Health and Safety Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Picture yourself stepping into the vibrant world of healthcare, where every interaction counts, every decision impacts lives, and every day brings new challenges and triumphs. Our comprehensive diploma equips you with the knowledge and insight to thrive in the dynamic realm of pharmacy. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Delve into the rich tapestry of pharmacy's evolution, understanding its roots and the pivotal role it plays in modern healthcare. Explore the intricacies of teamwork, honing your ability to collaborate seamlessly within a diverse and driven pharmacy team. Uncover the art of training and coaching, mastering the skills to elevate yourself and others to excellence. As you immerse yourself in the standards upheld by pharmacy professionals, you'll discover the profound impact of ethical practice and responsibility. Embrace the essence of pharmacy practice, from clinical skills to the nuanced art of prescribing. Learn to navigate the complexities of medication supply with precision and care, ensuring every patient receives the support they need. Prepare to be the first line of defence, equipped to respond to symptoms with compassion and expertise. Embark on a journey that transcends mere education - join us and become a vital pillar in the healthcare landscape, where your dedication and knowledge make a tangible difference in countless lives. Course Curriculum Module 01: Introduction to Pharmacy Module 02: History and Development of Pharmacy Module 03: The Pharmacy Team Module 04: Training of the Pharmacy Team Module 05: Coaching and Evaluation of the Pharmacy Team Module 06: Standards for Pharmacy Professionals Module 07: Guidance to Support the Standards for Pharmacy Professionals Module 08: The Rights and Responsibilities of Pharmacy Professionals Module 09: Pharmacy Practice Module 10: Clinical Pharmacy Skills Module 11: Offering Enhanced Services Module 12: Prescribing Module 13: Supplying Medication Module 14: Responding to Symptoms Learning Outcomes: Understand pharmacy history, development, and professional standards. Demonstrate effective teamwork and communication within a pharmacy setting. Implement training, coaching, and evaluation strategies for pharmacy teams. Adhere to legal and ethical responsibilities in pharmacy practice. Develop clinical pharmacy skills and offer enhanced services to patients. Respond appropriately to symptoms and prescribe medication within guidelines. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring pharmacy assistants seeking comprehensive training. Individuals interested in clinical pharmacy and patient care. Pharmacy technicians aiming to enhance their skills and knowledge. Healthcare professionals transitioning into pharmacy-related roles. Anyone pursuing a career in pharmaceutical services. Career path Pharmacy Assistant Pharmacy Technician Clinical Pharmacist Pharmacy Manager Pharmaceutical Sales Representative Pharmacy Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

[ Based on the UK & EU Legal Requirements for Food Safety ] **Level 3 Food Safety and Hygiene for Catering - Achieve 5 Stars Food Hygiene Rating** Food safety and food hygiene aren't just important-they're essential! With foodborne illnesses costing the UK around £9 billion a year, ensuring the food you serve is safe isn't just a priority; it's a legal responsibility. The Food Safety Act 1990 mandates that food businesses ensure the food they serve is safe. Every food related job needs individuals to hold a certificate on Food Safety and Food Hygiene. Therefore, doing this Food Safety and Hygiene for Catering Level 3 course is a MUST, as without it you won't be able to work in any food related sectors, whether as a server, chefs or even line cook. And according to Indeed there are over 19,000+ jobs in the UK alone in the food industry. Invest in the future of your catering business. Enrol in our Level 3 Food Safety and Food Hygiene for Catering course and set yourself apart as a leader in the industry. Ensure every dish you serve is not only delicious but also safe and hygienic. Key Points: Meets UK & EU legal requirements for food safety and food hygiene Designed according to RSPH and CIEH level 3 syllabus Targeted at junior to senior-level professionals in catering and hospitality. Focuses on skills and theoretical knowledge for maintaining food hygiene and safety standards. Compliance with the Food Safety Act 1990 is a central objective. Aims to achieve a five-star national hygiene rating for businesses. Emphasises the importance of all catering professionals being trained in food hygiene. Covers risks and hazards associated with food preparation and service. The comprehensive course includes an in-depth understanding of best practice procedures. Teaches effective supervision of food hygiene safety and staff training. Instructs on implementing and monitoring robust food safety management systems. Addresses minimising the risk of food hazards and controlling contamination. Highlights the maintenance of an excellent standard of personal hygiene. Key Features: FREE CPD QS Certificate Free Certificate Level 3 Diploma in Food Safety Developed by Specialist Lifetime Access Level3 Food Safety and Food Hygiene course Explore the hidden world of food safety and food hygiene laws that shape our dining experiences. Learn about the roles of food supervisors and handlers, and how they work to prevent contamination. Discover the balance between science and culinary artistry in keeping our kitchens clean. See how personal hygiene and staff training on food safety and food hygiene ensure a great dining experience. Join this journey with Level3 Food Safety and Food Hygiene course, where the kitchen is the canvas, knowledge is the palette, and the result is a flawless dining experience. Level 3 Food Safety and Hygiene for Catering Course Curriculum Module 01: Fundamentals of Food Safety and Food Hygiene Module 02: Roles and Responsibilities of Food Supervisors and Handlers Module 03: Laws and Legislation in Food Safety and Food Hygiene Module 04: Food Safety Management Systems (FSMS) and Hazard Analysis and Critical Control Points (HACCP) Module 05: Foodborne Illnesses and Other Health Risks Module 06: Contamination Prevention Module 07: Waste Management, Cleaning, and Disinfection Module 08: Pest Control Module 09: Personal Hygiene Practices Module 10: Effective Training and Supervision of Staff Learning Outcomes: Apply principles from "Fundamentals of Food Safety and Food Hygiene" in food handling. Demonstrate understanding of "Roles and Responsibilities" in food supervision. Analyse "Laws and Legislation" to ensure compliance in food safety. Implement "Food Safety Management Systems" and HACCP in practice. Identify and manage risks related to "Foodborne Illnesses and Health." Execute effective practices in "Waste Management" and pest control. Certification After completing this Level 3 Food Safety and Hygiene for Catering course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Food industry workers Supervisors and managers Catering staff Health and safety officers Regulatory compliance personnel Please Note: this Level 3 Food Safety and Hygiene for Catering course is not a regulated course. To get a professional qualification, check: Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 3 Award in HACCP for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Allergen Awareness and Control in Catering (RQF) food critic Level 2 Requirements No formal qualifications are required. Career path Food Safety Officer Quality Assurance Inspector Catering Manager Hygiene and Compliance Coordinator Environmental Health Officer Training and Development Specialist Certificates Free CPD Certified Certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Take on a journey that transcends the ordinary, as we delve into the intricacies of Hazard Analysis and Critical Control Points (HACCP). Picture this - a world where the mastery of HACCP fundamentals not only ensures compliance with food safety legislation but becomes your compass in navigating the labyrinth of potential hazards lurking in the culinary realm. Our curriculum doesn't just teach; it illuminates a path towards a safer, more robust food industry. Key Features: This HACCP - Level 3 Online Course (UK) Course Includes: This HACCP Online Course is CPD Certified Developed by Specialist Lifetime Access As you immerse yourself in the modules, witness the evolution from hazard identification to the establishment of a seamless HACCP system plan. Envision the precision of analyzing hazards, the strategic identification of critical control points, and the artistry of establishing critical limits. It's a symphony of culinary science, where monitoring critical control points becomes second nature, and corrective action is not just a response but a culinary reflex honed to perfection. Yet, the journey doesn't end there - verification of the HACCP system and meticulous documentation are the cornerstones that transform knowledge into a tangible asset. And then, in the final chapters, explore alternatives to HACCP, where innovation intertwines with tradition, presenting you with a spectrum of possibilities for the future. Enrich your expertise in this culinary tapestry, where each module weaves a thread of knowledge, and by the end, you emerge not just educated but armed with the profound ability to redefine standards in food safety. Welcome to a voyage where learning transcends, and the mastery of HACCP becomes the epicenter of culinary excellence. Course Curriculum HACCP - Level 3 Online Course Module 01: Exploring HACCP Fundamentals Module 02: HACCP in Conjunction with Food Safety Legislation Module 03: Identifying Food Safety Hazards Module 04: Developing a HACCP System Plan Module 05: Establishing the HACCP System Module 06: Principle 1 - Analyzing Hazards Module 07: Principle 2 - Identifying Critical Control Points Module 08: Principle 3 - Establishing Critical Limits Module 09: Principle 4 - Monitoring Critical Control Points Module 10: Principle 5 - Taking Corrective Action Module 11: Principle 6 - Verifying the HACCP System Module 12: Principle 7 - Documenting Procedures Module 13: Implementation of the HACCP System Module 14: Exploring Alternatives to HACCP Learning Outcomes After completing this HACCP - Level 3 Online Course, you will be able to: Understand HACCP fundamentals and their application in food safety legislation. Identify and assess potential food safety hazards in different contexts. Develop effective HACCP system plans for various food industry scenarios. Apply principles of hazard analysis, critical control points, and critical limits. Demonstrate proficiency in monitoring, corrective action, and HACCP system verification. Explore alternative approaches to HACCP for comprehensive food safety strategies. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? HACCP - Level 3 Online Course Food industry professionals seeking advanced knowledge in HACCP implementation. Business administrators aspiring to enhance food safety management expertise. Individuals pursuing a career in regulatory compliance within the food sector. Entrepreneurs establishing food-related businesses requiring comprehensive safety measures. Quality assurance personnel aiming to strengthen their understanding of food safety protocols. Career path HACCP - Level 3 Online Course Food Safety Officer Regulatory Compliance Specialist Quality Assurance Manager HACCP Coordinator Food Inspection Officer Food Safety Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

At our Food Hygiene and Safety Level 1 course, we don't just teach you the basics; we immerse you in the art of safe food handling while igniting your passion for cooking! Take on a culinary journey that transcends the boundaries of taste and ventures into the realm of safety mastery. It's not just about cooking; it's about orchestrating a symphony of flavours in a kitchen that's as clean as a Michelin-starred dining room. Key Points: Targeted at junior to senior-level professionals in catering and hospitality. Focuses on skills and theoretical knowledge for maintaining food hygiene and safety standards. Compliance with the Food Safety Act 1990 is a central objective. Aims to achieve a five-star national hygiene rating for businesses. Emphasises the importance of all catering professionals being trained in food hygiene. Covers risks and hazards associated with food preparation and service. The comprehensive course includes an in-depth understanding of best practice procedures. Teaches effective supervision of food hygiene safety and staff training. Instructs on implementing and monitoring robust food safety management systems. Addresses minimising the risk of food hazards and controlling contamination. Highlights the maintenance of an excellent standard of personal hygiene. Key Features: CPD Certified Food Hygiene and Safety Level 1 course Developed by Specialist Lifetime Access As we navigate the gastronomic landscape of food hygiene, we dive deep into the untold stories behind food poisoning and other maladies that lurk in the shadows. From waste disposal intricacies to the art of thorough cleaning and disinfection, we sculpt a narrative that transforms you into a guardian of culinary sanctity. And in the final chapter, we spotlight the unsung hero of every kitchen - personal hygiene. Discover the secrets of a chef whose prowess extends beyond the stove, one who understands that the key to culinary greatness lies not just in the recipe, but in the meticulous dance of cleanliness and care. Enrich your culinary saga with this indispensable lore, for the taste of triumph is seasoned with the wisdom of safety. Course Curriculum Food Hygiene and Safety Level 1 Course: Module 01: Fundamentals of Food Safety Module 02: Foodborne Illnesses and Other Health Risks Module 03: Contamination Prevention Module 04: Waste Management, Cleaning, and Disinfection Module 05: Personal Hygiene Practices Learning Outcomes After completing this Food Hygiene and Safety Level 1 Course, you will be able to: Identify key principles in food hygiene and safety regulations and guidelines. Recognise symptoms and sources of common foodborne illnesses. Understand methods to prevent and control food contamination. Demonstrate proper waste disposal, cleaning, and disinfection techniques. Apply personal food hygienepractices to ensure safe food handling. Evaluate potential risks in food handling and propose preventive measures. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Food Hygiene and Safety Level 1 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Hygiene and Safety. Moreover, this course is ideal for: Individuals working in food service and catering. Employees in retail food establishments. Those seeking a foundational understanding of food hygiene and safety. Home cooks and food enthusiasts who wants to know about food hygiene and safety. Entry-level staff in the hospitality industry. Requirements There are no requirements needed to enrol into this Food Hygiene and Safety Level 1course. We welcome individuals from all backgrounds and levels of experience to enrol into this Food Hygiene and Safety Level 1 course. Career path After finishing this Food Hygiene and Safety Level 1 course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Food Hygiene and Safety Level 1 are: Food and Beverage Assistant. Kitchen Assistant. Catering Assistant. Retail Food Handler. Food Service Worker. Hospitality Support Staff. Certificates Digital certificate - Included Will be downloadable when all lectures have been completed.

At our Food Hygiene and Safety Level 1 course, we don't just teach you the basics; we immerse you in the art of safe food handling while igniting your passion for cooking! Take on a culinary journey that transcends the boundaries of taste and ventures into the realm of safety mastery. It's not just about cooking; it's about orchestrating a symphony of flavours in a kitchen that's as clean as a Michelin-starred dining room. Key Points: Targeted at junior to senior-level professionals in catering and hospitality. Focuses on skills and theoretical knowledge for maintaining food hygiene and safety standards. Compliance with the Food Safety Act 1990 is a central objective. Aims to achieve a five-star national hygiene rating for businesses. Emphasises the importance of all catering professionals being trained in food hygiene. Covers risks and hazards associated with food preparation and service. The comprehensive course includes an in-depth understanding of best practice procedures. Teaches effective supervision of food hygiene safety and staff training. Instructs on implementing and monitoring robust food safety management systems. Addresses minimising the risk of food hazards and controlling contamination. Highlights the maintenance of an excellent standard of personal hygiene. Key Features: CPD QS Certified Food Hygiene and Safety Level 1 course Free Certificate Developed by Specialist Lifetime Access As we navigate the gastronomic landscape of food hygiene, we dive deep into the untold stories behind food poisoning and other maladies that lurk in the shadows. From waste disposal intricacies to the art of thorough cleaning and disinfection, we sculpt a narrative that transforms you into a guardian of culinary sanctity. And in the final chapter, we spotlight the unsung hero of every kitchen - personal hygiene. Discover the secrets of a chef whose prowess extends beyond the stove, one who understands that the key to culinary greatness lies not just in the recipe, but in the meticulous dance of cleanliness and care. Enrich your culinary saga with this indispensable lore, for the taste of triumph is seasoned with the wisdom of safety. Course Curriculum Food Hygiene and Safety Level 1 Course: Module 01: Fundamentals of Food Safety Module 02: Foodborne Illnesses and Other Health Risks Module 03: Contamination Prevention Module 04: Waste Management, Cleaning, and Disinfection Module 05: Personal Hygiene Practices Learning Outcomes After completing this Food Hygiene and Safety Level 1 Course, you will be able to: Identify key principles in food hygiene and safety regulations and guidelines. Recognise symptoms and sources of common foodborne illnesses. Understand methods to prevent and control food contamination. Demonstrate proper waste disposal, cleaning, and disinfection techniques. Apply personal food hygienepractices to ensure safe food handling. Evaluate potential risks in food handling and propose preventive measures. Certification After completing this Food Hygiene and Safety Level 1 course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Food Hygiene and Safety Level 1 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Hygiene and Safety. Moreover, this course is ideal for: Individuals working in food service and catering. Employees in retail food establishments. Those seeking a foundational understanding of food hygiene and safety. Home cooks and food enthusiasts who wants to know about food hygiene and safety. Entry-level staff in the hospitality industry. Requirements There are no requirements needed to enrol into this Food Hygiene and Safety Level 1course. We welcome individuals from all backgrounds and levels of experience to enrol into this Food Hygiene and Safety Level 1 course. Career path After finishing this Food Hygiene and Safety Level 1 course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Food Hygiene and Safety Level 1 are: Food and Beverage Assistant. Kitchen Assistant. Catering Assistant. Retail Food Handler. Food Service Worker. Hospitality Support Staff. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

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Food Hygiene and Safety Level 2 According to estimates around 2.4 million people in the UK get foodborne illness every year. This number is significantly higher than previous estimation. This shows the significance of this Food Hygiene and Safety Level 2 course. And individuals from the chef to food supervisor to even the managers need to learn the Food hygiene and food safety principles and regulations. According to Reed a Food Safety Officer can earn up to £30,000 in a year depending on experience, location and other factors. So what are you waiting for! Enrol now into this Food Hygiene and Safety Level 2 and live a healthy life and avoid the spread of any food borne illness. Key Points: Targeted at junior to senior-level professionals in catering and hospitality. Focuses on skills and theoretical knowledge for maintaining food hygiene and safety standards. Compliance with the Food Safety Act 1990 is a central objective. Aims to achieve a five-star national hygiene rating for businesses. Emphasises the importance of all catering professionals being trained in food hygiene. Covers risks and hazards associated with food preparation and service. The comprehensive course includes an in-depth understanding of best practice procedures. Teaches effective supervision of food hygiene safety and staff training. Instructs on implementing and monitoring robust food safety management systems. Addresses minimising the risk of food hazards and controlling contamination. Highlights the maintenance of an excellent standard of personal hygiene. Key Features This Food Hygiene and Safety Level 2 course Includes: CPD QS Certified Food Hygiene and Safety Level 2 course Free Certificate Level 2 Diploma Developed by Specialist Lifetime Access Finally, the denouement reveals the significance of personal hygiene practices, shaping you into a culinary virtuoso with an unwavering commitment to safety. Elevate your culinary prowess with knowledge that transcends recipes, unlocking the true potential of your gastronomic creations. Course Curriculum Food Hygiene and Safety Level 2 course: Module 01: Fundamentals of Food Safety Module 02: Food Safety Management Systems (FSMS) and Hazard Analysis and Critical Control Points (HACCP) Module 03: Foodborne Illnesses and Other Health Risks Module 04: Contamination Prevention Module 05: Waste Management, Cleaning, and Disinfection Module 06: Pest Control Module 07: Personal Hygiene Practices Learning Outcomes: Understand principles: Fundamentals of Food Safety and Contamination Prevention. Apply HACCP: Implement Food Safety Management Systems for safe food handling. Identify risks: Recognize foodborne illnesses and health risks in handling food. Implement hygiene: Practice waste management, cleaning, and personal hygiene in food hygiene and safety. Ensure safety: Control pests effectively to maintain a safe food environment. Maintain standards: Uphold personal food hygiene practices to meet food hygiene and safety standards. Certification After completing this Food Hygiene and Safety Level 2 course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Food Hygiene and Safety Level 2 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Hygiene and Safety Level 2. Moreover, this course is ideal for: Food handlers in catering, retail, or food production industries. Small business owners dealing with food and hospitality services. Individuals seeking regulatory compliance for food safety practices. Supervisors overseeing food establishments and production units. Aspiring professionals in food-related businesses aiming for legal compliance. Requirements There are no requirements needed to enrol into this Food Hygiene and Safety Level 2 course. We welcome individuals from all backgrounds and levels of experience to enrol into this Food Hygiene and Safety Level 2 course. Career path After finishing this Food Hygiene and Safety Level 2 course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Food Hygiene and Safety are: Food Safety Officer Catering Manager Quality Assurance Inspector Restaurant Supervisor Food Production Coordinator Hygiene and Safety Consultant Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This course will help you to prepare for the Cisco Certified Network Associate (CCNA) certification exam. The course covers all the major topics of computer networking and network devices, such as Internet Protocol (IP) addressing, routing, switching, Transmission Control Protocol/Internet Protocol (TCP/IP), Network Address Translation (NAT), Dynamic Host Configuration Protocol (DHCP), and Domain Name System (DNS).

Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Customer Service course is ideal for both job seekers and current employees. Learning Outcomes After completing this Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Why Choose this Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Free Courses included with Customer Service Course Course 01: Dealing With Difficult People Course 02: Anger Management Customer Service Training An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. Course Curriculum of Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Customer Service course. Customer Service Training 39:00 1: Customer Service Training 39:00 PDF Who is this course for? Customer Service Online Training This customer service course is ideal for- Candidates who are looking for a career change. Candidates who want to boost their CVs in order to improve their job chances should read on. Customer support representatives who want to advance their careers by honing their skills. Those who plan to continue their education after graduation. Company owners, administrators, and supervisors. Anyone looking for a rewarding job in customer service. Requirements Customer Service Online Training There are no specific requirements for Customer Service course Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.