11611 Courses in Cardiff delivered Online

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want Why Autobiography Writing Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Autobiography Writing course will set you up with a solid foundation to become a confident autobiography writer and develop more advanced skills.This comprehensive Autobiography Writing course is the perfect way to kickstart your career in the field of autobiography writing. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Autobiography Writing Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Module 01: Remembering Your Life Module 01: Remembering Your Life Module 02: Structure and Content Module 02: Structure and Content Module 03: Writing Your Autobiography Module 03: Writing Your Autobiography Module 04: Where to Now Module 04: Where to Now Who should take this course? This comprehensive Autobiography Writing course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of autobiography writing. Entry Requirements There are no academic entry requirements for this Autobiography Writing course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Are you ready to embark on a journey to excel in customer service and communication? Welcome to our 'Call Centre Training: Excelling in Customer Service and Communication' course, where we unravel the secrets to becoming a top-notch call centre agent. In today's competitive world, customer service excellence is paramount, and this course is your gateway to mastering it. Our comprehensive curriculum covers every aspect of call centre operations, from understanding the fundamentals to developing the skills required for effective communication. Whether you're new to the industry or seeking to enhance your existing knowledge, this course will equip you with the tools needed to thrive. From telephone etiquettes to handling difficult customers and staying updated on industry trends, our program ensures you are well-prepared for success in the dynamic world of call centres. Learning Outcomes Gain an in-depth understanding of call centre operations. Identify and embody the essential traits of a successful call centre agent. Master telephone etiquettes to create outstanding customer experiences. Hone your communication skills for effective customer interactions. Acquire expertise in scripting and negotiation techniques. Why buy this Call Centre Training: Excelling in Customer Service and Communication? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Call Centre Training: Excelling in Customer Service and Communication there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Call Centre Training: Excelling in Customer Service and Communication course for? Aspiring call centre professionals looking to kickstart their career. Customer service enthusiasts seeking to excel in call centre roles. Existing call centre agents aiming to enhance their skills. Managers and supervisors overseeing call centre teams. Anyone passionate about delivering exceptional customer experiences. Prerequisites This Call Centre Training: Excelling in Customer Service and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Call Centre Training: Excelling in Customer Service and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Call Centre Agent: £18,000 - £25,000 per annum Customer Service Representative: £18,000 - £30,000 per annum Call Centre Supervisor: £25,000 - £40,000 per annum Customer Experience Manager: £30,000 - £50,000 per annum Operations Manager (Call Centre): £40,000 - £60,000 per annum Call Centre Director: £60,000 - £100,000+ per annum Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:14:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:13:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:15:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:10:00 Module 05: Communication Skills Communication Skills 00:13:00 Module 06: Scripts and Negotiation Techniques Scripts and Negotiation Techniques 00:12:00 Module 07: Managing Difficult Customers Managing Difficult Customers 00:09:00 Module 08: Call Centre Metrics and Benchmarking Call Centre Metrics and Benchmarking 00:16:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:14:00

Step into the realm of professional sophistication with our 'Modern Business Etiquette Mastery' course. Picture yourself navigating the corporate world with poise, confidence, and a commanding understanding of business etiquette. The course begins with the basics of business decorum, laying a foundation for impeccable professional conduct. Each module is tailored to transform you into a paragon of business etiquette, ensuring that your every interaction reflects excellence and professionalism. This course is more than just learning the dos and don'ts; it's about cultivating a persona that resonates respect, competence, and courtesy in the modern business environment. As you progress, the course delves into the nuances of effective communication skills, both in person and electronically. E-communication etiquette, a critical aspect in today's digital age, is explored in detail, equipping you with the skills to communicate with clarity and professionalism across digital platforms. The curriculum further covers the intricacies of meeting and interview etiquette, internal and external etiquettes, and the increasingly important area of cross-cultural communication. By integrating these diverse aspects of modern business etiquette, the course prepares you to excel in a global business landscape, where etiquette and communication skills are as important as professional expertise. Learning Outcomes Master the fundamental principles of business etiquette. Develop advanced communication skills for professional settings. Learn best practices for e-communication in a business context. Acquire skills in conducting and participating in meetings and interviews effectively. Understand and apply cross-cultural communication strategies in global business interactions. Why choose this Modern Business Etiquette Mastery course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Modern Business Etiquette Mastery course for? Professionals aiming to enhance their business communication skills. Individuals preparing for corporate interviews or meetings. Entrepreneurs seeking to establish a strong professional presence. Corporate trainers focusing on employee development in etiquette. Business students and graduates aspiring to excel in international corporate environments. Career path Corporate Trainer: £28,000 - £50,000 Business Consultant: £30,000 - £60,000 Human Resources Manager: £35,000 - £55,000 Public Relations Specialist: £25,000 - £45,000 International Business Liaison: £32,000 - £58,000 Corporate Communications Coordinator: £27,000 - £50,000 Prerequisites This Modern Business Etiquette Mastery does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Modern Business Etiquette Mastery was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Basics of Business Etiquette Basics of Business Etiquette 00:11:00 Module 02: Communication Skills Communication Skills 00:15:00 Module 03: e-Communication Etiquette e-Communication Etiquette 00:12:00 Module 04: Meeting and Interview Etiquette Meeting and Interview Etiquette 00:17:00 Module 05: Internal and External Etiquettes Internal and External Etiquettes 00:12:00 Module 06: Cross-Cultural Cross-Cultural 00:14:00

Description: The world of Business and Sales communication has endless possibilities. This is certainly one field that is ever stimulating and never stagnant! This is an intensive program, specifically targeting the skills necessary to thrive in a fast-paced environment. The goal of this course is to ensure that you become a seasoned sales & marketing professional that knows what it takes to succeed in a business. The Business and Sales communication program prepares you for a rewarding career in the sales, marketing or advertising & promotions components of business. Skills in sales are becoming increasingly valuable in the growing global marketplace. All modern managers need to ensure communication is effective; communication might be face-to-face or through social media but it must be effective. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business and Sales Communication Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business and Sales Communication Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Module: 02 Key Communication Components 00:15:00 The Building Blocks 01:00:00 Your Communications Plan 01:00:00 The Five C's of a Successful Message 00:30:00 Communication Strategies 00:15:00 Sharing Information Through Media Releases 00:30:00 Communicating Online 00:15:00 Using Stories to Communicate 00:15:00 Polishers and Time Savers 00:30:00 Enhancing Your Results 00:30:00 Maintaining Your Message in Crisis 00:15:00 Module: 03 Communication Basics 00:30:00 The Importance Of Self Esteem 00:30:00 Oral Communication Strategies 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Mock Exam Mock Exam- Business and Sales Communication Diploma 00:20:00 Final Exam Final Exam- Business and Sales Communication Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Language cannot be confined within boundaries. It flies like your dream and desire. Most often you feel a deep urge to learn different language especially German when you want to spend your holiday in that place. But your lacking of German language creates a phobia that you cannot communicate with them that may be a cause your ravishment. Don't worry. You may look at German Language Level 2 course that can assist you to elevate your phobia. The course will assist you to learn language structure, effective daily used vocabularies, and common sentence structure to communicate with people based on situation. The course provides you with some logical techniques that attract you to learn German with lots of fun. It enables you to makes the exact sentences what you actually want to express in front of audience. The repetition method of practicing never let you forget your learning. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? German Language Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our German Language Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Promo video FREE 00:02:00 Introduction 00:05:00 Lesson: 01 Lesson 1a 00:03:00 Lesson 1b 00:03:00 Lesson 1c 00:05:00 Lesson 1d 00:04:00 Lesson: 02 Lesson 2a 00:04:00 Lesson 2b 00:04:00 Lesson 2c 00:03:00 Lesson 2d 00:05:00 Lesson 2e 00:04:00 Lesson 2f 00:03:00 Lesson: 03 Lesson 3a 00:03:00 Lesson 3b 00:04:00 Lesson 3c 00:03:00 Lesson 3d 00:06:00 Lesson 3e 00:04:00 Lesson 3f 00:03:00 Lesson 3g 00:03:00 Lesson: 04 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Lesson 4f 00:03:00 Lesson 4g 00:03:00 Lesson 4h 00:03:00 Lesson 4i 00:04:00 Lesson: 05 Lesson 5a 00:04:00 Lesson 5b 00:03:00 Lesson 5c 00:03:00 Lesson 5d 00:03:00 Lesson 5e 00:03:00 Lesson 5f 00:03:00 Lesson 5g 00:03:00 Lesson 5h 00:03:00 Lesson 5i 00:03:00 Lesson 5j 00:04:00 Lesson: 06 Lesson 6a 00:03:00 Lesson 6b 00:03:00 Lesson 6c 00:03:00 Lesson 6d 00:03:00 Lesson 6e 00:03:00 Lesson 6f 00:04:00 Lesson 6g 00:04:00 Lesson: 07 Lesson 7a 00:03:00 Lesson 7b 00:03:00 Lesson 7c 00:03:00 Lesson 7d 00:03:00 Lesson 7e 00:03:00 Lesson 7f 00:03:00 Lesson 7g 00:03:00 Lesson 7h 00:03:00 Lesson 7i 00:02:00 Lesson 7j 00:03:00 Lesson: 08 Lesson 8a 00:03:00 Lesson 8b 00:03:00 Lesson 8c 00:03:00 Lesson 8d 00:03:00 Lesson 8e 00:03:00 Lesson 8f 00:03:00 Lesson 8g 00:03:00 Lesson 8h 00:03:00 Lesson 8i 00:03:00 Lesson 8j 00:03:00 Lesson 8k 00:04:00 Lesson: 09 Lesson 9a 00:03:00 Lesson 9b 00:03:00 Lesson 9c 00:04:00 Lesson 9d 00:03:00 Lesson 9e 00:03:00 Lesson 9f 00:03:00 Lesson 9g 00:05:00 Resources Resources-German Language Level 2 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Communication plays a huge role in business, especially between the business and its customers. Without proper communication, a business might lose out on a repeating customer, but now with this Business Communications Certificate Course course that does not have to be the case. This course will help you define essential pieces of communication, customizing them for company needs, utilize processes and plans for clear communications, and come up with effective content for ideal communication. All of these are done through a constructive and easy to understand course. So what are you waiting for, stop wasting time and get this course for your business. Learning Outcomes: Define the essential pieces of communication Customize these essential pieces for their company Identify the processes and plans needed for clear communications Develop, maintain, and evolve effective content for their communications Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Communications Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Communications Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Key Communication Components 00:15:00 The Building Blocks 01:00:00 Your Communications Plan 01:00:00 The Five C's of a Successful Message 00:30:00 Communication Strategies 00:15:00 Sharing Information Through Media Releases 00:30:00 Communicating Online 00:15:00 Using Stories to Communicate 00:15:00 Polishers and Time Savers 00:30:00 Enhancing Your Results 00:30:00 Maintaining Your Message in Crisis 00:15:00 Mock Exam Mock Exam- Business Communications Certificate Course 00:20:00 Final Exam Final Exam- Business Communications Certificate Course 00:20:00 Order Your Certificate and TranscriptOrder Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This Advanced Diploma in Real Estate provides you with the skills needed to be a successful and professional real estate agent, exploring best practices from across the industry. The course will teach you all the basics. Developed in partnership with industry professionals, this course covers an array of topics, such as agent specializations, holding open houses and networking skills. You will also learn about home loans and how to help your clients avail it. On completion, you will be able to sell properties and convince clients that what you are selling is worth the investment. Who is this course for? Advanced Diploma in Real Estate is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Real Estate is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Real Estate What Is Real Estate Investing? 00:10:00 Basic Rental Properties 00:10:00 Why invest in property? 00:05:00 Investment After Brexit 00:10:00 Recent Housing Market Developments 00:05:00 Managing Client Expectation 00:05:00 Best Practices of Customer Service 00:05:00 Customer Life Cycle 00:05:00 Tenant Retention 00:05:00 Real Estate Marketing 00:10:00 Legal System & Real Estate UK An Introduction to the UK legal system 00:05:00 Different Types of Investment Structures 00:05:00 Commercial Leases 00:05:00 Title & Registration 00:05:00 Finance in Real Estate 00:05:00 Investment Purchase Procedure 00:05:00 Acquisition Costs 00:05:00 Land Usage 00:05:00 Planning & Environment 00:05:00 Investment Structure & Key Legislations 00:05:00 Property Development What is Property Development? 00:05:00 The Players in the Property Market 00:05:00 The Risks of Property Development 00:05:00 The Stages of a Property Development 00:05:00 Site Identification and Acquisition 00:05:00 Property Management 00:05:00 Real Estate USA Selecting The Best Properties 00:05:00 Leasing Instead Of Selling 00:05:00 Buyers Interest 00:05:00 Be Zone Conscious 00:05:00 Home Loans 00:05:00 Knowing When You're Ready To Buy 00:05:00 Is Your Lake Home For Sale? 00:05:00 Living The Waterfront Lifestyle Every Day 00:05:00 How To Locate Waterfront Property Rentals 00:05:00 Real Estate Front 00:05:00 How To Maintain Waterfront Property 00:05:00 All About Real Estate Clients 00:05:00 Real Estate Evaluation 00:05:00 Are You Ready To Buy Your First Property? 00:05:00 Finding The Actual Real Estate For Sale 00:05:00 Home Shopping: The Smart Way 00:05:00 How Much Land Do You Need? 00:05:00 Real Estate Investments 00:05:00 Manufacturing Real Estate Numbers 00:05:00 Waterfront Real Estate 00:05:00 Purchasing A Home Beside A Lake 00:05:00 Additional Supporting Material Fundamentals of Real Estate Development 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Real Estate 00:20:00 Final Exam Final Exam- Advanced Diploma in Real Estate 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type.  Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Embark on an enlightening path with our 'Speech Therapy Training for SEN Teachers' course, designed to foster a nurturing learning environment for students with special educational needs. The initial module offers a comprehensive introduction to the realm of speech therapy, setting the stage for a deeper understanding of the intricacies of speech science. As the course unfolds, you'll traverse through the anatomy of speech, discovering how we transform thoughts into words, and delve into the linguistic discipline that defines our communication. The training not only provides insights into language development but also addresses the challenges faced by individuals with speech and language disorders, offering tailored strategies for both children and adults. Learning Outcomes Understand the foundations and significance of speech therapy within educational settings. Acquire insights into the biological and physiological mechanisms that enable speech. Recognise characteristics of typical and atypical language development. Identify and differentiate between speech disorders in various age groups. Employ specialised teaching methods to support pupils with diverse speech and learning needs. Why choose this Speech Therapy Training for SEN Teachers course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Speech Therapy Training for SEN Teachers Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Speech Therapy Training for SEN Teachers course for? SEN teachers seeking to augment their teaching methods. Aspiring speech therapists aiming to work within educational frameworks. Educational professionals dedicated to inclusive learning. Teaching assistants who wish to specialise in speech and language support. Professionals in the care sector looking to better understand speech therapy in educational contexts. Career path SEN Speech Therapy Assistant - £18,000 to £22,000 Learning Support Assistant - £17,000 to £23,000 Speech Therapy Outreach Worker - £20,000 to £25,000 SEN Coordinator - £24,000 to £30,000 Child Speech Specialist - £26,000 to £32,000 Educational Psychologist - £35,000 to £48,000 Prerequisites This Speech Therapy Training for SEN Teachers does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Speech Therapy Training for SEN Teachers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Speech Therapy Training for SEN Teachers Speech Therapy An Overview of Speech Therapy 00:13:00 The Science of Speech 00:20:00 The Anatomy of Speech 01:00:00 Characteristic of Speech: Linguistic Discipline 00:27:00 Literacy and Language Development 00:22:00 Child Speech & Language Disorders 00:32:00 Adult Speech & Language Disorders 00:29:00 SEN Teaching Assistant Module 01: Special Education Needs (SEN) An Overview 00:08:00 Module 02: SEN Support 00:12:00 Module 03: High Quality Teaching for Pupils with SEN 00:09:00 Module 04: SEN Teaching Methodologies 00:20:00 Module 05: Communication and Interaction 00:16:00 Module 06: Cognition and Learning 00:20:00 Module 07: Social, Emotional and Mental Health Difficulties 00:11:00 Module 08: Sensory or Physical Needs 00:15:00 Module 09: Working in Partnership 00:09:00 Mock Exam Mock Exam - Speech Therapy Training for SEN Teachers 00:20:00 Final Exam Final Exam - Speech Therapy Training for SEN Teachers 00:20:00