861 Courses in Cardiff delivered Online

GLA Tutors is your trusted partner in preparing children for the SATs and Eleven Plus exams.  We understand the importance of these exams in shaping a child's academic future, and we are here to provide comprehensive and effective tutoring to ensure their success. Our dedicated team of tutors is well-versed in the style and content of both the SATs and Eleven Plus exams. We are committed to equipping children with the knowledge, skills, and confidence they need to excel in these challenging assessments. For SATs preparation, we offer targeted instruction in key subjects such as English (including Grammar, Reading and Writing), Mathematics, and Science. Our tutors are experienced in teaching the specific curriculum and concepts covered in the SATs, ensuring that children are thoroughly prepared for each section of the exam. From comprehension and grammar in English, to problem-solving and data analysis in Mathematics, our tutors provide tailored guidance to help children tackle every aspect of the SATs with confidence. For the Eleven Plus, we assess a child's aptitude in key areas such as English, Mathematics, Verbal Reasoning, and Non-Verbal Reasoning. Our tutors have in-depth knowledge of the exam format and content, and they employ effective strategies to help children succeed in each section. From improving comprehension and vocabulary skills in English, to developing logical reasoning and problem-solving abilities in Mathematics and Reasoning, we provide comprehensive support to ensure children are well-prepared for the Eleven Plus exams. Successfully passing the SATs or Eleven Plus exams  Success in these exams opens up a world of opportunities for children. After achieving these milestones, children will have various options available to them. They may gain entry into selective secondary schools, including grammar schools, which can provide an academically challenging environment and a strong foundation for future success. Additionally, achieving high scores in these exams can enhance a child's confidence and self-esteem, paving the way for a positive attitude towards learning and academic achievement in the future. There is a direct correlation between success in these exams and the GCSEs. Individual Styles AtGLA Tutors, we understand that every child is unique, and we tailor our tutoring approach to meet their individual needs. Our tutors provide personalised instruction, focusing on areas where each child requires additional support, while also nurturing their strengths and building their overall academic abilities. We are dedicated to fostering a positive and engaging learning environment, where children feel motivated and empowered to reach their full potential. Our tutors not only impart knowledge but also instill important study skills, critical thinking abilities, and effective exam techniques that will serve children well beyond the SATs and Eleven Plus exams. Choose GLA Tutorsas your partner in preparing your child for the SATs and Eleven Plus exams. With our experienced tutors, comprehensive resources, and personalised approach, we are committed to helping children achieve their academic goals and unlock a brighter future.  Invest in your child's success and join us at GLA Tutors today.

Do you want to boost your career prospects and stand out in the competitive job market? Do you want to develop the essential skills that employers are looking for in the 21st century? If yes, then the Workplace Essentials Bundle Course is the perfect choice for you! The Workplace Essentials Bundle Course is a comprehensive online training program that covers five key areas of workplace skills: professionalism, communication, difficult conversations, time management, and action planning. By enrolling in this Workplace Essentials Bundle Course, you will learn how to: Demonstrate a positive attitude and expand your skills in the workplace Build effective relations and networks with your colleagues, clients, and stakeholders Understand your role and responsibilities in the office and how to contribute to the organisational goals Communicate clearly and confidently in various situations, using verbal, non-verbal, written, and electronic methods Deliver engaging presentations, participate in productive meetings, and handle feedback Work effectively with your boss and manage their expectations Manage difficult conversations with tact and diplomacy, and resolve conflicts constructively Manage your time efficiently and prioritise your tasks Identify your goals and create a realistic action plan to achieve them The Workplace Essentials Bundle Course is designed to suit your learning needs and preferences. You can study at your own pace, from anywhere, and on any device. Don't miss this opportunity to invest in your future and enhance your employability. Enrol in the Workplace Essentials Bundle Course today and take your career to the next level! Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Workplace Professionalism Diploma Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:06:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office 00:18:00 Professional Workplace Communication Skills Diploma Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Managing Difficult Conversation Diploma Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Time Management Diploma Identifying Goals Identifying Goals 00:11:00 Effective Energy Distribution Energy Distribution 00:10:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox Building Your Toolbox 00:11:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00

Mistakes will happen and the key is how you handle the situation when a mistake happen. Discover eight tips for working through service mistakes and ten customer service mistakes you can avoid. Understand the five service mistakes organizations should avoid. Learning Objectives Apply eight tips for working through service mistakes, Implement ten service mistakes you can avoid in order to keep customers loyal Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Service resiliency is the ability to recover quickly from a challenging, adverse customer situation, disruptive change, crisis, trauma, or negative stress. Learn how to cut down on the frequency of adverse situations. Implement nine steps to increase your service resiliency. Learning Objectives Describe the characteristics of service resiliency, Assess your current levels of service resiliency, Apply nine strategies for remaining R.E.S.I.L.I.E.N.T in adversity Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Character describes human qualities that create our public reputation such as personality, appearance, and behaviors. Integrity matches reality to our words-keep your promises. Discover why Integrity and honesty are the foundations of trust, the root of service. Apply strategies for cultivating exceptional customer service character every day. Learning Objectives Describe the qualities of exemplary service character, Define integrity and honesty, Implement 6 strategies for cultivating exceptional service character Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Overview This comprehensive course on Leadership & Management: Interpersonal Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Leadership & Management: Interpersonal Skills comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Leadership & Management: Interpersonal Skills. It is available to all students, of all academic backgrounds. Requirements Our Leadership & Management: Interpersonal Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 12 lectures • 01:41:00 total length •What are Soft Skills?: 00:09:00 •Communication: 00:06:00 •Teamwork: 00:06:00 •Problem-Solving: 00:06:00 •Time Management: 00:07:00 •Attitude and Work Ethic: 00:07:00 •Adaptability/Flexibility: 00:06:00 •Self-Confidence (Owning It): 00:08:00 •Ability to Learn From: 00:06:00 •Networking: 00:06:00 •Employee Relations: 00:15:00 •Motivation and Counselling: 00:19:00

Level 5 Diploma (Free QLS Endorsed Certificate) | 11-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access

Overview Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our Customer Service Management course. This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards. The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently. Key Features of the Course: FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on WIFI, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:51:00 hours total •Module One - Customer Service : Who We Are and What We Do •Module Two - Customer Service : Establishing Your Attitude •Module Three - Customer Service : Identifying and Addressing Customer Needs •Module Four - Customer Service : Generating Return Business •Module Five: In-Person Customer Service •Module Six - Customer Service : Giving Customer Service over the Phone •Module Seven - Customer Service : Providing Electronic Customer Service •Module Eight - Customer Service : Recovering Difficult Customers •Module Nine - Customer Service : Understanding When to Escalate

***24 Hour Limited Time Flash Sale*** Coaching & Mentoring Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Coaching & Mentoring Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Coaching & Mentoring Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Coaching & Mentoring Level 5 Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Coaching & Mentoring Level 5 Diploma Career Bundle: Course 01: Coaching & Mentoring Level 5 Diploma Course 02: Life Coaching Advanced Diploma Course 03: Spiritual Life Coaching Course 04: Coaching and Mentoring in Care Course 05: Performance Coaching & Mentoring Course 06: Mindfulness for Wellbeing and Peak Performance Course 07: Forgiveness Coaching and Therapy Course 08: Diploma of Sports Management & Fitness Coaching (Online) Course 09: Sports, Fitness, and Nutrition for Coaching Course 10: Nutritional Therapy & Wellness Coaching Course 11: Reinventing Yourself: Personal Development Training Course 12: Motivation - Motivating Yourself & Others Course 13: Personal Development Coach Online Course Course 14: Career Development Training Course 15: Academic and Personal Development Course 16: Financial Trading Course & Mentoring Course 17: Train The Trainer Course 18: Diploma in Creative Problem Solving Course 19: How to Boost Your Brain Course 20: The Power of Positive Thinking Course 21: The Power of Attitude Course 22: The Power of Patience Course 23: The Power of Change Course 24: Trying New Things Course 25: Learn to Eliminate Weakness With the Coaching & Mentoring Level 5 Diploma, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Coaching & Mentoring Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Coaching & Mentoring Level 5 Diploma? Free CPD Accredited Certificate upon completion of Coaching & Mentoring Level 5 Diploma Get a free student ID card with Coaching & Mentoring Level 5 Diploma Lifetime access to the Coaching & Mentoring Level 5 Diploma course materials Get instant access to this Coaching & Mentoring Level 5 Diploma course Learn Coaching & Mentoring Level 5 Diploma from anywhere in the world 24/7 tutor support with the Coaching & Mentoring Level 5 Diploma course. Start your learning journey straightaway! Coaching & Mentoring Level 5 Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Coaching & Mentoring Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the course. After passing the Coaching & Mentoring Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Coaching & Mentoring Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Coaching & Mentoring Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

***24 Hour Limited Time Flash Sale*** Coaching & Mentoring at QLS Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Coaching & Mentoring at QLS Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Coaching & Mentoring at QLS Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Coaching & Mentoring at QLS Level 5 Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Coaching & Mentoring at QLS Level 5 Diploma Career Bundle: Course 01: Coaching & Mentoring at QLS Level 5 Diploma Course 02: Life Coaching Advanced Diploma Course 03: Spiritual Life Coaching Course 04: Coaching and Mentoring in Care Course 05: Performance Coaching & Mentoring Course 06: Mindfulness for Wellbeing and Peak Performance Course 07: Forgiveness Coaching and Therapy Course 08: Diploma of Sports Management & Fitness Coaching (Online) Course 09: Sports, Fitness and Nutrition for Coaching Course 10: Nutritional Therapy & Wellness Coaching Course 11: Reinventing Yourself: Personal Development Training Course 12: Motivation - Motivating Yourself & Others Course 13: Personal Development Coach Online Course Course 14: Career Development Training Course 15: Academic and Personal Development Course 16: Financial Trading Course & Mentoring Course 17: Train The Trainer Course 18: Diploma in Creative Problem Solving Course 19: How to Boost Your Brain Course 20: The Power of Positive Thinking Course 21: The Power of Attitude Course 22: The Power of Patience Course 23: The Power of Change Course 24: Trying New Things Course 25: Learn to Eliminate Weakness With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Coaching & Mentoring at QLS Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Coaching & Mentoring at QLS Level 5 Diploma course materials Get instant access to this Coaching & Mentoring at QLS Level 5 Diploma course Learn Coaching & Mentoring at QLS Level 5 Diploma from anywhere in the world 24/7 tutor support with the Coaching & Mentoring at QLS Level 5 Diploma course. Start your learning journey straightaway with our Coaching & Mentoring at QLS Level 5 Diploma Training! Coaching & Mentoring at QLS Level 5 Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Coaching & Mentoring at QLS Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Coaching & Mentoring at QLS Level 5 Diploma course. After passing the Coaching & Mentoring at QLS Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Coaching & Mentoring at QLS Level 5 Diploma course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Coaching & Mentoring at QLS Level 5 Diploma skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Coaching & Mentoring at QLS Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Coaching & Mentoring at QLS Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate