26349 Courses in Cardiff delivered Online

Who is this course for? Beginner to Intermediate 3ds Max Training Program. Learn 3D modeling with our in-depth 3ds Max training program. Beginners to intermediate learners, this course is led by certified instructors and industry professionals. Learn 3D modeling, animation, and visualization. In-person or live online sessions. Click here for more info: Website Duration: 20 hours Method: 1-on-1 Personalized Attention. Schedule: Design your own schedule, hours of your choice, offered Mon to Sat from 9 am to 7 pm. 3ds Max and Vray Basic to Intermediate Training Course - 20 Hours Course Outline: Module 1: Introduction to 3ds Max (2 hours) Familiarizing with the 3ds Max interface and navigation Understanding the workspace setup for efficient workflow Mastering object creation, modification, and manipulation Exploring the basics of scene organization and management Module 2: 3D Modeling in 3ds Max (4 hours) Creating primitive and complex shapes using standard tools Utilizing modifiers for advanced modeling techniques Mastering spline modeling for precision and creativity Combining multiple objects for seamless compositions Module 3: Texture Mapping and Material Creation (4 hours) Understanding UVW mapping and texture coordinates Applying materials and shaders for realistic surfaces Utilizing Vray materials for enhanced visual effects Customizing materials for unique and captivating designs Module 4: Lighting and Rendering with Vray (4 hours) Implementing Vray lights for various lighting setups Exploring Vray's global illumination for realism Configuring render settings for high-quality output Fine-tuning the rendering process for efficiency and speed Module 5: Animation and Camera Techniques (4 hours) Setting up animation keyframes for dynamic motion Utilizing cameras for captivating viewpoints and perspectives Creating smooth camera animations and walkthroughs Incorporating animated objects to bring scenes to life Module 6: Scene Optimization and Advanced Features (2 hours) Streamlining scene organization for better workflow Leveraging Vray proxies for optimized performance Exploring advanced Vray features for stunning effects Using Vray render elements for post-processing control Module 7: Project Work and Review (2 hours) Applying the learned skills in hands-on projects Reviewing and refining the projects with instructor guidance Consolidating knowledge and addressing any remaining queries Course Requirements: A computer with 3ds Max and Vray installed (trial versions available on Autodesk and Chaos Group websites) Basic familiarity with 3D modeling concepts is beneficial but not mandatory Enthusiasm for learning 3ds Max and Vray to create impressive 3D models, visualizations, and animations By the end of the 3ds Max and Vray Basic to Intermediate Training Course, participants will be able to: Navigate and utilize the 3ds Max interface with ease for efficient 3D modeling and scene management. Create a variety of 3D models using different techniques, including primitive shapes, modifiers, and spline modeling. Apply textures and materials to their models, utilizing Vray materials for enhanced visual effects. Set up lighting and render scenes using Vray, understanding global illumination for realistic renders. Animate objects and cameras, producing dynamic and engaging animations within their 3D scenes. Optimize scenes and use advanced Vray features, like proxies and render elements, for improved performance and post-processing control. Apply the learned skills to hands-on projects, gaining practical experience in creating captivating 3D models and animations. Review and refine their projects, receiving instructor guidance and feedback to enhance their work. Gain confidence in using 3ds Max and Vray, allowing them to continue exploring and advancing their 3D modeling and rendering skills independently. Showcase their newfound abilities through an impressive portfolio of 3D models and animations, ready to take on new creative challenges in various industries. Skills Acquired: Mastering Fundamental 3D Modeling Techniques in 3ds Max Developing Texturing and Material Application Skills Understanding Lighting and Rendering Fundamentals Grasping Animation Basics and Keyframe Animation Gaining Proficiency in Scene Composition and Camera Setup Career Opportunities: Entry-Level 3D Modeler Junior 3D Animator Texturing and Lighting Assistant CAD Designer in Architectural Firms Product Visualization Artist in Marketing Agencies Upon completing our 3ds Max Beginner Course, students will acquire foundational 3D modeling and animation skills, opening doors to entry-level positions in various industries, including animation studios, architectural firms, and marketing agencies. Personalized Guidance: Expert trainers cater to your unique learning needs through tailored one-on-one coaching. Hands-On Learning: Engage in practical demonstrations, reinforcing skills applicable to industries like design, gaming, and film. Comprehensive Resources: Access a Certificate of Attendance and detailed training guides for continuous reference. Interactive Sessions: Interact live with tutors, receiving valuable feedback and access to recorded sessions. Flexible Options: Choose between online or in-person sessions, fitting your schedule and preferences. Value and Support: Enjoy competitive rates, discounts for referrals, and lifetime assistance via email and phone. Smooth Start: Receive assistance with software installation, ensuring a seamless learning experience.

Course Objectives At the end of this course you will be able to: Work with advanced lookup and reference functions Create macros to automate common tasks Use advanced techniques to analyse data Create PivotTables and PivotCharts Work with data validation tools Import and export data ' Customer Feedback Best Training Ever! Just finished a bespoke 1-1 training course in Excel Advanced, Macros & VBA. Pedro is an excellent trainer, imparting his skills and knowledge in the best way - appropriately to audience skills, knowledge and ability. Pedro is always approachable, encouraging and supportive, giving delegates the optimum learning environment. I would not hesitate to recommend Pedro as a trainer, whatever your level of ability. Amanda Morris - Treasury & Systems Accountant at Reall - Real Equity for All The course was very interesting and engaging and will definitely be put to use. The trainer was very helpful and charismatic. Marving Lopez - AM Best Europe Pedro was excellent. Very knowledgeable, clear and great rapport with class. Darren Barkey - Direct Wines Great content and learnt a lot. Really enjoyable :) Kristie-Lee Ryan - Stirling Ackroyd 1 year email support service Take a closer look at the consistent excellent feedback visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering classrom, one to one, tailored and bespoke courses. Tailored In Company training: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Please visit our site (ms-officetraining co uk) to get a feel of the excellent feedback our courses have had and look at other courses you might be interested in. Advanced Functions COUNT, COUNTA, COUNTIF, COUNTBLANK, SUMIF, SUBTOTAL IF, OR, AND, IFERROR VLOOKUP to lookup Exact Values and Approximate values MATCH, INDIRECT, ROW/COLUMN, INDEX, OFFSET Analysing Data PMT function to calculate a monthly payment of a loan What If Analysis using Goal Seek Use scenarios to consider many different variables Using Solver Add-in to optimize variables PivotTables Create a PivotTable to analyse worksheet data Add or remove fields in a PivotTable Change the data source for a PivotTable Working with external data sources Using different Statistical Functions Calculate a Running Total, % of Grant Total, Difference From… Using the Slicer and Timeline to filter the PivotTable Using Filters in a PivotTable Group by Date, Auto Group by ranges of values, Custom Group Create a PivotChart The GETPIVOTDATA function Formula auditing Precedents and dependents Error checking Watch a formula and its result by using the Watch Window Evaluate a nested formula one step at a time Data Validation Number Validation Data List Validation Message Prompts and Alerts Conditional Data Validation Data Validation Errors Consolidation Consolidate data by position Consolidate data by category Use a formula to consolidate data Outline (group) data in a worksheet Create an outline of rows Create an outline of columns Copy outlined data Hide or remove an outline Connect external data to your workbook Using the Power Query Editor to import data From Text and CSV, From Access, From Web, From another Workbook Using the Power Query Editor to; Transform your data by Selecting which fields to import, by Splitting Columns, Changing Data Type and more. Deleting Applied Steps Refreshing your data Working with Form Controls; Buttons, Option Buttons and Scroll Bars Introduction to Macros Change Macro Security settings How to Record a macro Some Macro Examples Delete a macro Edit the macro to view the VBA code Copy part of a macro to create another macro Assign a macro to a button Who is this course for? Who is this course for? This course is intended to end users who want to develop their skills so they can use advanced techniques to analyse extensive and complex datasets in Excel and to automate simple tasks with the use of Macros. Requirements Requirements Preferably, delegates should have attended the Excel Intermediate course. Career path Career path Excel know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included

The objective of the Level 7 Diploma in Health and Social Care Management qualification (accredited by OTHM) is to develop learners' understanding of policy, management theory and practice in health and social care. It provides you with an opportunity to engage with the challenges facing professionals, services users and policy makers in their own country. It will also provide you with the knowledge that underpins the ability to work as an effective manager in the hospitals/social care industry. It combines both theoretical and practical knowledge in the health and social care profession. This Level 7 Diploma in Health and Social Care Management qualification will develop and enhance knowledge and skills in the areas of leading change, effective performance, planning and accountability, development and team leadership. Learners will be able to work in a variety of roles within health care administration and/or management. Successful completion of the Level 7 Diploma in Health and Social Care Management qualification enables learners to progress into or within employment and/or continue their study towards a relevant Master's programme with advanced standing. Key Highlights of Diploma in Health and Social Care Management - Level 7 qualification are: Program Duration: 9 Months (Can be Fast tracked) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option This level 7 Diploma in Health and Social Care Management will develop and enhance knowledge and skills in the areas of leading change, effective performance, planning and accountability, development and team leadership. You will be able to work in a variety of roles within Health Care Administration and/or Management in the Hospitals / Social Care Industry You will be able to work in a variety of roles within Health Care Administration and/or Management in the Hospitals / Social Care Industry. Upon successful completion of the programme, you will also become eligible to gain direct entry into relevant Master's degree programme. Mandatory Units (Total Credits: 120) The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Health and Social Care Management. The total credits earned will be 120 credits. Health and Social Care Leadership (20 credits) Managing People in Health and Social Care (20 credits) Managing Finance in the Health and Social Care Sector (20 credits) Health and Social Care Strategies and Policies (20 credits) Leading Change in Health and Social Care (20 credits) Research Methods for Healthcare Professionals (20 credits) Who is this course for? Working Professionals Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression. a formal Postgraduate qualification leading to award of degrees in future. Requirements For entry onto the Level 7 Diploma in Health and Social Care Management qualification, learners must possess: an honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counselors for waiver information. Career path Become eligible to gain direct entry into relevant Master's degree programme after completion of your Level 7 Diploma in Health and Social Care Management Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry.

Who is this Level 3 NVQ aimed at? The electrical NVQ is designed for those with five or fewer years of experience in the electrical industry, and who have completed their City & Guilds 2365 Level two and three diplomas. Prior to joining, candidates will be assessed on their readiness for the Level 3 NVQ. What does this Electrical NVQ cover? This Level 3 Diploma covers Domestic, Commercial, and Industrial sectors – it will include a range of units of New Installations such as: Health and Safety Overseeing and organising work environment Applying environmental legislation Inspection and Testing Fault finding Professional discussions with assessors AM2 (this is a separate course and has an additional cost.) This is not a training course; it is an assessment of competence. Unlike other courses, this will not be based in a classroom or workshop – instead, candidates will complete this qualification on work placement. Candidates will complete electrical installations on-site, and they will then be assessed by a qualified assessor, building their portfolio. Only a small amount of this will involve going to a training centre. Before entering a workplace, your assessor will go over and help you understand: How to build a portfolio What range of evidence is required to meet the qualification criteria What assessors are looking for in order for candidates to demonstrate full professional competence Assessors will use a range of methods to evaluate candidate’s electrical installations such as; witness testimony, photographic evidence, direct observation, and reflective accounts. How long does the NVQ take to complete? The length differs for each candidate as it depends on how quickly they take to cover the types of work required to complete all units. If you have been working in the industry, previous jobs can be used as evidence to hurry the process up. What qualifications will I gain? Once candidates have completed their portfolio and other assessments, they will gain a formal City & Guilds Level 3 NVQ certificate. When candidates have completed their NVQ, they must move on to the AM2 end point assessment, which must be completed at an AM2 approved centre, such as our Sheffield centre.

Adobe After Effects Training Fundamentals to Essentials. Learn essential techniques for creating visual effects and animations. Adobe After Effects Essentials VFX Course to learn auto-correction methods and tools, adjust video effects or presets to layers, and utilize 3D space for modifying composition. Click here for more info: Website Duration: 20 hours Approach: 1-on-1 personalized sessions and Tailored content. Flexibility: Book a time convenient for you, Monday to Saturday, between 9 am and 5 pm. Duration: 20 Hours Module 1: Introduction to After Effects (2 hours) Understanding the After Effects interface Project planning and organization techniques Module 2: Asset Preparation and Composition Setup (3 hours) Importing and organizing multimedia assets Setting up compositions for different media formats Module 3: Applying Transformations and Effects (5 hours) Animating images, videos, and text Applying diverse transformations and effects for dynamic visuals Module 4: Mastering Masking and Compositing (5 hours) Creating and refining masks for precise editing Advanced compositing techniques for seamless integration Module 5: Rendering High-Quality Videos (3 hours) Configuring rendering settings for various output formats Ensuring optimal quality in the final video output Module 6: Project Review and Q&A Session (2 hours) Reviewing projects and addressing individual queries Fine-tuning techniques based on participants' needs Course Benefits: Hands-on learning with personalized attention Mastering crucial After Effects skills for diverse media projects Access to recorded lessons for future reference Continuous email support for post-course inquiries After Effects Download  https://www.adobe.com Upon completing the Essential After Effects Skills Mastery course, participants will: Proficiency in After Effects: Master the After Effects interface, gaining confidence in navigating the software effectively. Strategic Project Planning: Acquire skills in project organization and planning, ensuring a systematic approach to video projects. Advanced Asset Management: Learn efficient techniques for importing, organizing, and managing multimedia assets within After Effects projects. Dynamic Composition Creation: Gain expertise in setting up compositions tailored to various media formats, understanding their intricacies and potential applications. Creative Animation Techniques: Apply diverse transformations and effects to images, videos, and text, enhancing the visual appeal of multimedia content. Precision in Masking and Compositing: Master the art of masking, enabling precise editing, and explore advanced compositing techniques for seamless visual integration. High-Quality Video Rendering: Understand rendering settings, ensuring optimal video quality for different output formats, whether for online platforms or professional presentations. Project Review and Refinement: Engage in project reviews and Q&A sessions, refining techniques and addressing individual queries for comprehensive learning. Confidence in Video Production: Develop confidence in producing high-quality videos, equipped with a robust skill set essential for various creative projects. Continuous Learning Support: Benefit from continuous email support, providing assistance with post-course inquiries, ensuring ongoing learning and skill refinement. In this course, you will learn: Efficient workflow planning and asset organization in After Effects projects. Creative project development techniques for engaging visuals. Image and video asset preparation using Photoshop. After Effects project setup, compositions, and asset integration. Animation of transformations and effects on layers. Advanced mask creation and animation for creative compositing. Dynamic text animation and 3D exploration. Keying and seamless visual integration techniques. Understanding export settings, project backup, and archiving. Learning Objectives: Upon completion, you will master asset organization, animations, masks, text effects, and seamless integration, ensuring proficiency in After Effects projects. Prerequisites: Basic computer skills and a fast-paced learning mindset are required. No prior experience is necessary, making this course suitable for beginners. Key Features: Personalized one-on-one or live online coaching sessions. Suitable for both beginners and professionals in motion graphics and animation. Tailored Training: Courses customized to meet your specific requirements. Flexible scheduling options to suit your availability. Industry Standard: Adobe After Effects, the industry-preferred software for visual effects, motion graphics, and compositing. Widely used in filmmaking, video games, and TV production. Learning Approach: Hands-on training with detailed, step-by-step demonstrations. Real-time feedback during sessions, along with access to session recordings. Course Benefits: Certificate of Attendance upon completion. Comprehensive practical training guide for reference. Lifetime email and phone support for continuous assistance. Help with software installation for a seamless learning experience. Lifetime Support: Ongoing email and phone/WhatsApp support for lifelong learning assistance. Elevate your motion graphics expertise with our Adobe After Effects Basic to Fundamentals Training Course. Open doors to exciting opportunities in the ever-evolving realm of visual effects.

Who is this Course for? Mastering Unity 3D Intermediate Level Training Course Our Unity 3D training programs are tailored for individuals aspiring to become game developers, creative minds, & enthusiasts keen to explore the realm of game development. Learn 3D & 2D games or looking to master Unity's cross-platform features. Click here for more info: Website Duration: 20 hours Approach: 1-on-1 Individualized Attention & Customized Content Timetable: Scheduling any hour between 9 am and 7 pm, from Mon to Sat Course Overview: Sessions 1-2: Introduction to Unity Familiarize yourself with Unity's interface and workspace Create a new Unity project and set up the initial scene and navigation Sessions 3-4: Asset Management Explore and download free assets Import various asset types into Unity and understand their applications Sessions 5-6: Environmental Design Utilize Unity's terrain tools for environment creation Enhance scenes with textures, materials, and environmental objects Sessions 7-8: Character Development Design 3D character models Rig, animate, and import characters into Unity Sessions 9-10: Player Interaction Set up player controls and script basic movements Implement camera controls for seamless gameplay experiences Sessions 11-12: Physics and Realism Understand and implement physics in Unity Configure collisions, gravity, force, and torque for realistic interactions Sessions 13-14: Audio Enhancement Master audio implementation with sound effects and background music Fine-tune volume and pitch for immersive gameplay Sessions 15-16: Lighting and Visual Effects Employ advanced lighting techniques, including dynamic day-night cycles Enhance visuals with lens flares and particle systems Sessions 17-18: User Interface Design Construct user interfaces using Unity's canvas system Integrate interactive elements such as buttons and menus, ensuring smooth functionality Sessions 19-20: Optimization and Performance Implement optimization techniques and utilize the profiler for performance analysis Improve frame rates and reduce memory usage for seamless gameplay Session 21-22: Multiplayer Integration Explore multiplayer implementation and set up local multiplayer games Session 23-24: Mobile Game Development Discover mobile game development in Unity Build, deploy, and optimize games for mobile devices, focusing on performance and controls Session 25: Advanced Topics Delve into advanced scripting techniques, including coroutines, delegates, and events Explore shader programming and visual effects, and venture into VR development with Unity and Oculus Quest Final Project: Create a Comprehensive Game Test the game thoroughly, identify and resolve bugs Make necessary adjustments and improvements for a polished final product Experience the Real-Time Development Platform: Unleash your creativity and create 3D, 2D, VR, and AR experiences across various industries, including games, automotive, AEC, film, and more. Unity Pro offers a complete solution to develop better, iterate faster, and grow your business. Enjoy amazing games and immersive experiences with multi-platform support. Get started today: Unity Pro. Learning Outcomes: Participants will gain expertise in Unity 3D, mastering asset management, environmental design, character animation, player interaction, physics, audio, lighting, UI, optimization, and advanced scripting. They will develop a complete game, honing skills in debugging and project completion. Career Opportunities: Graduates can pursue roles as Game Developers, Mobile Game Developers, VR/AR Developers, Game Designers, UI/UX Designers, Game Testers, Indie Game Developers, Educational Game Developers, Freelance Developers, or Game Development Instructors, leveraging their Unity 3D skills for diverse and exciting career paths in the gaming industry. Skills Acquired: Participants in the Mastering Unity 3D Intermediate Level Training Course will gain advanced proficiency in Unity 3D game development, including: Advanced 3D Game Development Techniques Real-time Physics and Animation Skills Multiplatform Game Deployment Expertise Job Opportunities: Upon completion, individuals can pursue roles such as: Game Developer Unity 3D Programmer AR/VR Developer Interactive Simulation Designer This course equips participants with the expertise required for exciting opportunities in game development studios, AR/VR companies, and interactive media agencies, setting the stage for a successful career in the gaming and simulation industry. Course Advantages: Comprehensive Unity Mastery: Develop expertise in various Unity aspects, including game design, scripting, animation, and optimization. Hands-On Project Experience: Engage in practical projects mirroring real-world game development, enhancing your skills and portfolio. Interactive Live Instruction: Learn from experienced instructors in real-time, encouraging interactive discussions, Q&A sessions, and personalized guidance. Flexible Learning Paths: Opt for in-person or online classes, ensuring accessible and convenient learning tailored to your needs. Lesson Revisions: Access recorded lessons, allowing flexible review and reinforcement of concepts at your own pace. Lifetime Email Support: Benefit from ongoing support via email, where experts are available to assist with any questions or challenges, even after the course concludes.

This bundle will transform your approach to the inclusion of autistic children with all of our most effective course modules

Click to read more about this training, in which we demonstrate a live problem solving approach which is based on the active participation of family members. Course Category Inclusion Parents and Carers Behaviour and relationships Problem Solving Description In this training we demonstrate a live problem solving approach which is based on the active participation of family members. ‘Family Circles’ is an evolving new approach to problem solving with families and is based on our years of family work and the development and use of the Circle of Adults process. Inspired by our own Parent Solutions work and the Circle of Adults process as well as Family Group Conferencing and other Restorative Interventions we bring you Family Circles. Essentially the approach involves gathering a family together for a process that is facilitated but majors on the family members offering each other their wisdom and ideas. The approach is capacity focused, person centred approach to working with families rather than the dominant deficit oriented and ‘medical model’ of viewing and planning for or doing things to families. This training can be modelled with a group of professionals or better still with a family. In our work with families we develop the importance of naming stories or theories and seeking linkages and synthesis between what is found out and explored about the family situation and its history. We like participants to sit with the uncertainty, to reflect on the question ‘why’ but without judgement of each other. Deeper reflections may span a whole range of perspectives from ‘within person’ considerations, to situational or systemic possibilities. Health or emotional issues can be reflected on alongside organisational or transactional aspects of what is going on for the family. The better the shared understanding the better the strategy or actions which emerge from these meetings. Quality hypotheses with a close fit to reality lead to more effective implementation in the real world. We encourage ‘loose’ thinking, a search for connections, deeper listening, an ‘open mind’, speculation and exploration without moral judgements. From this stance self-reflection as well as reflection on the situation can produce remarkable insights. The quality of theories or new stories generated is directly influenced by family members’ experiences and the models of learning, behaviour and emotion, systems, educational development, change and so on that they have been exposed to.  Learning Objectives To provide opportunities for: Shared problem solving in a safe exploratory climate in which the family will find its own solutions. Individuals to reflect on their own actions and strategies An exploration of whole-family processes and their impact Emotional support and shared understandings of issues at a child, parent, family, school and community level. Feed back to each other on issues, ideas and strategies that are agreed to be worth sharing with them. Who Is It For? Anyone interested in working with families in a way that builds and makes use of their capacities rather than focus on their challenges and difficulties. Social Care teams School staff Community organisers Educational Psychologists Course Content True family empowerment Deepening shared stories and understandings Facilitating groups Problem solving process Handling family group communication Allowing direct feedback and challenge between participants in a safe way Building relationships Process: Family members are welcomed: Introductions are carried out, ground rules and aims clarified whilst coffee is drunk. A recap from the last session is carried out: To follow up developments and reflections after the last meeting. One issue is selected for the main focus Issue presentation: The family member who raised the concern is asked questions to tell the ‘story’ of the issue or problem. Additional questions/information from the group about the problem are gathered: Ground rules may need to be observed carefully here. Individual participants need to be kept focused and prevented from leaping to premature conclusions or to making ‘helpful’ suggestions about strategy. Relationship aspects to the problem are explored. Metaphors and analogies are invited. How would a fly on the wall see your relationship? If you were alone together on a desert island, what would it be like? Impact of previous relationships/spillage from one relationship to another are explored. Eg what situation they are reminded of? For instance, does this situation remind you of any of those angry but helpless feelings you had with your other son when he was an adolescent? This provides opportunities to reflect on how emotions rub off on other people. The parent feels really frustrated, and on reflection we can see that so does the child System/Organisation factors (Family system/school and community systems and so on): What aspects help or hinder the problem? For instance, does the pastoral system of the local school provide space, or time and skilled personnel able to counsel this young person and work actively with their parents? Synthesis. At this stage the Graphic facilitator summarises what they have heard. They then go on to describe linkages and patterns in what they have heard. This can be very powerful. The person doing the graphic work has been able to listen throughout the presentation process and will have been struck by strong messages, emotions and images as they have arisen. The story and meaning of what is happening in the situation may become a little clearer at this point. Typical links may be ‘mirrored emotions’ strong themes such as loss and separation issues, or repeated processes such as actions triggering rejection. This step provides an excellent grounding for the next process of deepening understanding. What alternative strategies/interventions are open to be used? Brainstormed and recorded. ’Either/ors’ need to be avoided at this time also. This needs to be a shared session in which the family member who is presenting the concern contributes as much as anyone. Care is needed to ensure that this person is not overloaded with other people’s strategies. The final selection of strategy or strategies from the brainstormed list is the problem presenter’s choice. Strategies might include: a special time for the young person, a meeting with the child’s parents to explore how she is being managed at home and to share tactics, a home-school diary, counselling, or an agreed action plan that all are aware of, agreed sanctions and rewards and so forth. Strategies may productively involve processes of restitution and restoration, when ‘sorry’ is not enough. Making it right, rather than punishments or rewards, may then becomes the focus. First Steps. The problem presenter is finally asked to agree one or two first steps which they can carry out over the next 3-7 days. It can help to assign a ‘coach’ who will check in with them to ensure they have carried out the action they have named. This is a time to be very specific. Steps should be small and achievable. The person is just ‘making a start’. A phone call, or making an agreement with a key other person not present at the meeting would be ideal examples. Final reflections. Sometimes referred to as a ‘round of words’ help with closure for all involved. Reflections are on the process not the problem. In large families this is best done standing in a circle. In smaller groups all can remain sitting. Passing around a ‘listening stick’ or something similar such as a stone or light heighten the significance of the process ending and improve listening. Finally the problem presenter is handed the ‘Graphic’ this is their record of the meeting and can be rolled and presented ceremoniously by the facilitators for maximum effect! If you liked this course you may well like: Parent Solutions

PER (Practical Experience Requirements) Training Course for Accountancy Students:  It is a comprehensive practical accounting training program designed to build the bridge between knowledge and practical aspects of accounting and tax. With these accounting courses, many modules of tax and accounting are covered as well as Computerised Accounting & Payroll. Moreover, After completing the modules you will have the chance to get hands-on experience which will open the door for the lucrative Accounting, Tax & Payroll sector. Nationally recognised qualification

Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as  Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00