37804 Courses in Cardiff delivered Online

Scrum Product Owner Workshop: In-House Training: Virtual In-House Training The Product Owner is responsible for maximizing the value of the product and the work of the Development Team. The Product Owner must be knowledgeable, available, and empowered to make decisions quickly in order for an Agile project to be successful. The Product Owner's key accountability is the Product Backlog. Managing, maintaining, and evolving the Product Backlog involves: Establishing a clear Vision that engages the Development Team and stakeholders Clearly expressing Product Backlog items Ordering the items in the Product Backlog to best achieve the Vision and goals Ensuring that the Product Backlog is visible, transparent, and clear to all Working with the Development Team throughout the project to create a product that fits the customer's needs The overall course goal is to support you in becoming an effective Product Owner. What you will Learn You'll learn how to: Differentiate between poor, good, and great Product Owner attributes, and their impact on the team, product, stakeholders, and the organization Engage your stakeholders by knowing your customers and market Develop an effective and value-driven Product Backlog Evaluate the Product Owner's role in Scrum's 5 events and team engagement Foundation Concepts Agile foundation Product owner role Product Ownership Product ownership Project vision Understanding your customers and market Personas Stakeholder management and engagement The Product Backlog Epics and user stories Preparing user stories for a sprint The product backlog Visualizing the product backlog Product backlog prioritization Technical debt Sprint Planning and Delivery Sprint planning The sprint Sprint Reviews, Retrospectives, and Closing Sprint reviews Key agile patterns Retrospectives Closing the project

Are you currently taking care of your puppy or do you want to own one? Do you wish to learn the appropriate skills of traing and taking care of puppies? If yes, then this course will surely guide you in providing the right training for your puppy. Description: Having a puppy is like taking care of a newborn child. You need to give them all your attention for them to grow up healthily. Also, puppies have different abilities that we could discover through different approaches and proper training. Training them as early as possible would be ideal because just like humans, puppies also have a series of development. You would want to incorporate the training into their development. And this course will help you with your puppy training concerns. Furthermore, this course will teach you how to train your puppies with the basics things they need. You will be able to teach them the most important thing dogs should have, like potty training. This course will give you the guides of housebreaking a puppy. Then you will also be able to do kennel training, clicker training, training your dog to walk on a leash, teach them how to bark at the right time and much more. Who is the course for? Pet care or animal care related professionals who are looking to improve the skills of puppies and train them. For dog owners that want to train their dog to become disciplined. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Puppy Training Basics would be beneficial for the following careers: Dog Coaches Dog Trainers Pet Care Businessmen. Chapter-01 You and Your Puppy 01:00:00 Chapter-02 Housebreaking Your Puppy 01:00:00 Chapter-03 Kennel Training Your Puppy 01:00:00 Chapter-04 Clicker-Training Your Puppy 01:00:00 Chapter-05 Walking Your Puppy 01:00:00 Chapter-06 Barking and Your Puppy 01:00:00 Chapter-07 Conclusion 00:15:00 Mock Exam Mock Exam- Puppy Training Basics 00:20:00 Final Exam Final Exam- Puppy Training Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The British Cleaning Training Diploma is an essential course for anyone interested in building a successful career in the cleaning industry. This QLS Endorsed course offers a deep dive into the fundamental principles and techniques of cleaning, ensuring that participants gain a thorough understanding of industry standards. From health and safety regulations to effective cleaning methods, this course equips learners with the knowledge required to excel in a variety of cleaning roles. Whether you're looking to get started or enhance your expertise, this diploma provides a well-rounded foundation for success. With a focus on the UK cleaning sector, this course addresses key topics such as environmental concerns, sustainable practices, and the latest cleaning technologies. Learners will explore different types of cleaning environments, from domestic to commercial, and understand the varying needs of each. By completing the British Cleaning Training Diploma, you'll be prepared to navigate the ever-evolving landscape of the cleaning industry, offering your services with confidence. With no requirement for physical attendance, the course can be completed at your own pace, offering flexibility and convenience for those balancing other commitments. This QLS Bundle Includes the following Courses Course 01: Diploma in British Cleaning Training at QLS Level 5 Course 02: Spill Management Course 03: Working at Heights and Confined Space Course 04: Workplace First Aid Training Course 05: Personal Hygiene Course Key Features: Eligibility for QLS endorsed certificate upon successful completion of the British Cleaning Training Diploma course Free CPD Accredited Course Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Diploma in British Cleaning Training at QLS Level 5 Module 1: An Introduction to the Cleaning Job Module 2: The Diversity of Cleaning Jobs Module 3: Cleaning Equipment, Products and Clothing Module 4: House Cleaning Module 5 Food Kitchen and Commercial Kitchen Cleaning Module 6 Bathrooms and Toilets Module 7 Office Cleaning Module 8 Cleaning External Surfaces and Areas Module 9 Dealing with Non-Routine Waste Module 10 Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11 Starting a Cleaning Business and Planning for it Module 12 Running the Business with Quality Service Module 13 Customer Satisfaction Module 14 Management of Staff Module 15 Marketing, Advertising and Sales Module 16 Expansion Management Module 17 Business Insurance, Tax and Additional Equipment Spill Management Module 01: Introduction to Spill Management Module 02: Hazardous Substances Module 03: Pollution Incident Response Planning Module 04: Managing a Spill Module 05: Spill Clean-Up Guideline Module 06: Spills on a Road or Highway Module 07: Diesel Spillages: An Overview Module 08: Site-Specific Pollution Control Options Module 09: Spill Prevention & Control Checklist Module 10: Ways to Encourage Best Practice Working at Heights and Confined Space Module 1: Introduction, Regulations and Duties Module 2: Assessment and Prevention of the Risks Module 3: Work at Height Equipment Module 4: Working in Confined Spaces and the Laws Module 5: Risk Assessment Module 6: Control Measures Module 7: Emergency Procedures Workplace First Aid Training Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Primary Survey Module 05: Secondary Survey Module 06: Basic First-Aid Techniques Module 07: Dealing with Minor Injuries at the Workplace Module 08: Secondary Illness Loss of Responsiveness and CPR Module 09: Secondary Illness Breathing Problems Module 10: Secondary Illnesses and Injuries Module 11: Dealing With Fractures and Dislocations Module 12: Call for an Emergency Personal Hygiene Course Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care: Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic Learning Outcomes: Gain comprehensive knowledge of diverse jobs and environments. Master the use of equipment, products, and safety attire. Develop expertise in specialized areas like kitchen, office, and external surface. Acquire spill management skills, including handling hazardous substances and pollution incidents. Demonstrate competence in working at heights and confined spaces, ensuring regulatory compliance. Attain proficiency in workplace first aid, from incident management to CPR and emergency procedures. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of this course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed: After successfully completing this course, learners will be able to order an endorsed certificate, titled: Diploma in British Cleaning Training at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about this topic, including: Individuals aspiring to enter the industry. Entrepreneurs planning to start a business. Those interested in spill management and environmental safety. Individuals aiming to pursue careers in workplace first aid. Requirements No prior degree or experience is required to enrol in this course. Career path This Course will help you to explore a variety of career paths in the related industry. Cleaning Supervisor - £20K to 30K/year. Environmental Safety Officer - £25K to 35K/year. Workplace First Aid Trainer - £22K to 28K/year. Business Owner (Cleaning Services) - £25K to Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Samba training course description Samba enables UNIX/Linux machines to act as Microsoft File and Print servers. This two day hands on training course progresses from the basics of installing samba and simple configurations through to authentication issues and troubleshooting. What will you learn Install and configure Samba. Administrate file and printer sharing. Secure Samba servers. Troubleshoot Samba Samba training course details Who will benefit: Technical staff working with Samba. Prerequisites: Intro to UNIX Systems Administration TCP/IP Foundation. Duration 2 days Samba training course contents What is Samba? File and print servers, Samba server roles, Windows networking, NetBIOS, SMB. Hands on Microsoft File and Print shares, analysing the network traffic. Installing Samba Source, binaries, where to find samba, building and compiling Samba. Hands on Download and install Samba. Controlling Samba Samba daemons, starting and stopping Samba, smbcontrol, Samba net command, smb.conf. Viewing Samba status, smbclient. Hands on Starting and stopping Samba, testing the server. Samba configuration Simple shares, smb.conf variables, configuration from a web browser, swat, enabling access to swat. Hands on Configuring samba servers and clients. File sharing Basic shares, [homes], locking options, UNIX file permissions, controlling user access, Windows ACLs, virtual samba servers, browsing. Hands on File sharing and browsing. Print sharing Sharing printers, UNIX printing, CUPS, printer drivers, [printers], PRINT$. Hands on Samba print server. Authentication Workgroups, domains, users and passwords, Samba domain security, Samba password backends: smbpasswd, tdbsam, nisplus, mysql, Active Directory. Hands on Securing samba shares. Troubleshooting Logging options, controlling logs, Samba utilities, network protocols, .SMB/CIFS. Performance tuning. Hands on Troubleshooting Samba

Advanced Asterisk training course description This 2 day hands-on Asterisk training course covers advanced Asterisk configuration including fault tolerant clusters, upgrading and patching Asterisk servers, firewall and NAT transversal, using databases to store Asterisk data. Practical sessions follow each major section to reinforce the theory. What will you learn Configure advanced Asterisk features. Utilise databases from Asterisk Integrate Asterisk with SIP servers. Build High Availability Asterisk clusters. Maintain and secure Asterisk servers. Advanced Asterisk training course details Who will benefit: Technical staff working with or evaluating Asterisk. Prerequisites: Definitive Asterisk for engineers Duration 2 days Advanced Asterisk training course contents Best Practice Review of basics, Channel best practice, dial plan best practise. Call Centre Features GUI, Asterisk Manager Interface, billing, CDR, advanced IVR, ACD, Vici Dial. Hands on Install Vici-Dial Asterisk and Databases MySQL, LDAP, ODBC, dial plan from a Database, storing CDR in a Database, Hands on Dial plan in MySQL, CDR in MySQL. TDM over Ethernet What is TDMoE, Asterisk to Asterisk TDMoE, Phone Bridge. Hands on * 2 * via TDMoE. High Availability Asterisk HA Linux - Virtual Servers, Fail-over steps, setting up HA Linux, configuring Asterisk for fail-over on HA Linux, Hands on Configure Asterisk HA. Advanced Dial plans Asterisk Gateway Interface, AGI IVR applications, Multiple switches sharing Dial plans, ENUM, DUNDI. Hands on Configure DUNDI. Integration Legacy PBX, SIP Proxys, OpenSER. Hands on Configure SER to work with Asterisk. Asterisk Maintenance Asterisk upgrades, implementing patches, advanced debugging, Security Firewalls, NAT, Asterisk security issues. Hands on Configure Asterisk to work through a Firewall and NAT.

About this Virtual Instructor Led Training (VILT) A large amount of geological data is acquired at a substantial cost when carrying out a drilling operation. Ensuring optimal quality of this information and effective reporting plays a key role during well design and drilling operations. In addition, there is much to benefit from the later usage of the data in field studies. A critical component that ensures favourable and positive results is the close co-operation between geological, drilling and well engineering departments. Comprising 5 half-day sessions, this Virtual Instructor Led Training (VILT) course aims to provide the required knowledge in order for the collaboration to be most effective and successful. This VILT course will comprise lectures interspersed with practical and interactive exercises and quizzes to promote better understanding. Training Objectives At the end of this VILT course, participants will be able to: Understand the techniques used by wellsite geologists in formation evaluation via: Quick-look analysis to assess reservoir and hydrocarbons Mudlog data (lithology/cutting description, gas readings) Grasp the application of wellsite data in exploration and development Be able to read, assess and use drilling reports Acquire an understanding of drilling problems caused by subsurface conditions Understand the role and contributions of the geologist to the well maturation process Target Audience This VILT course is intended for geologists and other subsurface staff involved in drilling operations who would like to work and communicate more effectively with wellsite staff.  Please note that this VILT course is not a preparation course for a wellsite assignment. To be able to work independently on the wellsite, a more hands-on or on-site training would be required. Training Methods This VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total). Trainer Your expert course leader has close to 20 years of experience as a geologist in the Oil & Gas industry. Her main interest and passion is in well planning and operations. She had previously worked as a production geologist and technical authority in NAM (Netherlands), and as a discipline advisor tasked to coach young staff in Bangalore. She has been active in internal training sessions on drilling hazards, mudwindow assessment and project management. She obtained an MSc in hard rock structural geology from the University in Utrecht, a PhD at Brown University (RI, USA) and a post-doctoral at the RWTH Aachen. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Scrum Master Exam Prep: Virtual In-House Training This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org. A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described in The Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals. Scrum.org does not require that you take their own sponsored or any preparatory training. However, training can facilitate your preparation for this credential. And this course is based on IIL's Scrum Master Workshop, which is aligned with The Scrum Guide™ and was built based on PSM I credentialed expertise. It will provide you with the information you need to pass the exam and IIL will make the arrangements for your online exam. You will be provided with an exam code and instructions, so that you can take the exam at your convenience, any time you are ready after the course. Passwords have no expiration date, but they are valid for one attempt only. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSM I exam Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum, including events, artifacts, and roles Guide the Scrum team in their responsibilities Define Ready and Done Write requirements in the form of user stories Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Getting Started Introductions Workshop orientation Exam prep preview Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional teams Building effective teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps

Overview With the ever-increasing demand for Waiter in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Waiter may be.   Learning about Waiter or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Waiter. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Waiter is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Waiter Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Waiter Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for? While we refrain from discouraging anyone wanting to do this Waiter Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Waiter, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Waiter, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Waiter, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path This Waiter Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 - Customer Service and Service Sequence Customer Service and Service Sequence 00:00 Module 2 - Hygiene Hygiene 00:00 Module 3 - Restaurant, Bar Equipment and Handling Technique Restaurant, Bar Equipment and Handling Technique 00:00 Module 4 - Restaurant Menu Restaurant Menu 00:00 Module 5 - Beverage and Tobacco Beverage and Tobacco 00:00 Module 6 - Types of Services and Service Sequence Types of Services and Service Sequence 00:00 Module 7 - Understanding Risks and Preventive Measures Understanding Risks and Preventive Measures 00:00 Module 8 - Tips and Hints for Success in Waiter profession Tips and Hints for Success in Waiter profession 00:00

ITIL® 4 Strategist: Direct, Plan and Improve: Virtual In-House Training The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step