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Our property management course will teach you every relevant piece of knowledge you need to have to manage a property.

Kick start your learning journey with this micro course covering the key training foundations we all need to shape and mark behaviour with lure reward and capture training techniques! Course curriculum 1 Training Foundations & Techniques Understanding Your Learner The Power of NO Attention Seeking Luring & "This Way" Clicker Introduction Clicker Training Top Tips Click, Sit & Down Teaching Watch Teaching your dog their name Teaching Wait or Stay Relaxation Mat Training Teaching Touch The Intelligence Test How To Greet A Dog Force Free Harness, Muzzle, Vet Collar & Jumper Fitting! Puppy Chewing & Nipping Punishment & Time Outs Training Foundations Retention Quiz - Check your knowledge! Bonus Content: Changing Undesirable Behaviour

Are you looking to enhance your HR Management skills? If yes, then you have come to the right place. Our comprehensive course on HR Management will assist you in producing the best possible outcome by mastering the HR Management skills. The HR Management course is for those who want to be successful. In the HR Management course, you will learn the essential knowledge needed to become well versed in HR Management. Our HR Management course starts with the basics of HR Management and gradually progresses towards advanced topics. Therefore, each lesson of this HR Management course is intuitive and easy to understand. Why would you choose the HR Management course from Compliance Central: Lifetime access to HR Management course materials Full tutor support is available from Monday to Friday with the HR Management course Learn HR Management skills at your own pace from the comfort of your home Gain a complete understanding of HR Management course Accessible, informative HR Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the HR Management Study HR Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your HR Management Course HR Management Curriculum Breakdown of the HR Management Course Section 1: Introduction Section 2: Core Concepts Section 3: Best Employee Retention Strategies That Actually Work Section 4: Employee Benefits & Retention Strategies Used by World's Top Companies Section 5: Practical Tips to Retain Employees in Your Organisation Section 6: Bonus Section: Building a Strong Relation with Employees Section 7: Conclusion CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in HR Management. It is also great for professionals who are already working in HR Management and want to get promoted at work. Requirements To enrol in this HR Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The HR Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to HR Management. HR Coordinator: £22,000 to £30,000 per year HR Assistant: £20,000 to £28,000 per year Recruitment Specialist: £25,000 to £35,000 per year Training and Development Officer: £24,000 to £32,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your HR Management skills? If yes, then you have come to the right place. Our comprehensive course on HR Management will assist you in producing the best possible outcome by mastering the HR Management skills. The HR Management course is for those who want to be successful. In the HR Management course, you will learn the essential knowledge needed to become well versed in HR Management. Our HR Management course starts with the basics of HR Management and gradually progresses towards advanced topics. Therefore, each lesson of this HR Management course is intuitive and easy to understand. Why would you choose the HR Management course from Compliance Central: Lifetime access to HR Management course materials Full tutor support is available from Monday to Friday with the HR Management course Learn HR Management skills at your own pace from the comfort of your home Gain a complete understanding of HR Management course Accessible, informative HR Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the HR Management bundle Study HR Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your HR Management Course Improve your chance of gaining in demand skills and better earning potential by completing the HR Management HR Management Curriculum Breakdown of the HR Management Course Section 01: Introduction Section 02: Core Concepts Section 03: Best Employee Retention Strategies That Actually Work Section 04: Employee Benefits & Retention Strategies Used by World's Top Companies Section 05: Practical Tips to Retain Employees in Your Organisation Section 06: Bonus Section: Building a Strong Relation with Employees Section 07: Conclusion CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in HR Management. It is also great for professionals who are already working in HR Management and want to get promoted at work. Requirements To enrol in this HR Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The HR Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to HR Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This is a masterclass in managing emotions at work, leveraging the power of self-understanding along with effective conflict management strategies to achieve successful outcomes

Explore the intricacies of Clinical Research Administration with our comprehensive course on Protocols and Ethics. Gain expertise in trial design, ethical considerations, regulatory compliance, and more. Prepare for a future in clinical research with practical insights and knowledge. Enroll now for a rewarding journey in advancing healthcare through responsible and ethical clinical trials.

Course Overview Learn how to hire the right person for the position with this HR & Recruitment Consultant Professional Diploma. The role of HR is quite a tough one. You have to select the right applicant from a list of hundreds of applicants, you have to hold interviews and evaluate each applicant, and make sure that you hire the correct person for the job. All this can be quite daunting if you don't have the right skills and knowledge, which is why we are offering you this fantastic course. Our HR & Recruitment Consultant Diploma can help you gain the skills of an expert HR manager and make the hiring process easier. The course is divided into three sections where you start with HR management, recruiting, interviews, retention, health & safety and much more. In the next section, you learn about recruitment through its selection process, goal setting, interviews questions, background checks and other key topics. In the final section of the course, you will learn how to lure in great candidates, filter the process for applications, deepening your knowledge of the selection and onboarding process.  The course will teach you how you can make the recruitment process amazingly easy and simple. If you're already working in HR or are working towards a career in HR, then this course will help you get significantly ahead of your competition.  Enrol today and get skilled! What You Will Learn This is one of the best courses on HR & Recruitment consulting you'll find and it'll give you vast knowledge about this topic. Recruiting and Interviewing Interview Questions Making Your Offer Retention and Orientation Workplace Health & Safety Disciplining Employees Terminating Employees and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

In this exclusive course on customer service, you will gain access to the powerful secrets of providing outstanding customer service. Outstanding Customer Service - The Ultimate Guide, a course designed by Prof. Paul Cline and Sandor Kiss, will explain how vital excellent customer service is. Great customer service and poor customer service would directly lead to the success and failure of a company.  What do you learn from the course? You'll know how to stop losing money for poor or average customer service. The pitfalls of poor customer service will be explained to you, and you will gain knowledge of the tactics of building outstanding customer service. Finally, you will know how to handle difficult customers like a pro taking the course. What You'll Learn STOP Losing Money Due to Poor or Average Customer Service! $$$ Make MORE Money from Each Customer! $$$ SAVE a Fortune in Advertising Dollars! $$$ Get MORE Referrals! $$$ Solve Problems FAST! Retain Existing Customers! Learn How to Create an Outstanding Customer Service Experience Learn the 5 Tenets of TQM Avoid the 10 Deadly Sins of Customer Service! How to Handle Difficult Customers like a PRO! ... and MUCH More!!! Why You Should Choose 'Outstanding Customer Service - The Ultimate Guide' Access from all types of devices with internet access and optimum screen size 2.5 hours of video lessons 1 full-length 1 resource to download A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Learning the ways of minimizing loss due to average or poor customer service Understanding how to handle difficult customers Learning to create an excellent customer service experience Avoiding the mistakes and errors in customer service Gaining knowledge of handling customers for retention Who Is This Course For? The course is for anyone who is working in customer service or owns a business. Salespeople, managers, customer services executives and anyone with customer service-related responsibilities can take the course. Requirements Basic / Simple Computer Skills Basic English Career Path With excellent customer service, you get to know people better. Your business will gain because of your customer service skills, and eventually, you will grow with your company. Outstanding Customer Service - The Ultimate Guide! WHY Customer Service Is CRITICAL To Your Business! FREE 00:05:00 Good Isn't Good Enough! FREE 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00