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This course focus is the management process and leadership skills necessary to anticipate, plan for and manage your organization's communications through a crisis. The course is built around the Crisis Communications section of ISO 22361, the new international standard for Crisis Management. This course includes the CCCM (Certified Crisis Communications Manager) exam and designation for free ($ 500 value). The course does not take you step-by-step how to fill in a template. Instead, you will learn how to protect and manage your organization’s reputation, how to identify and influence the ways organizations represent themselves to various stakeholders, how to prepare your organization for any media or social media crisis, and the best principles and best practices for developing an effective Crisis Communications Program for your organization. This course is designed first and foremost for executives, marketing managers, communications staff, business continuity practitioners, emergency managers, Crisis Management Team and Business Continuity Management Team members and their support staff. It is highly useful for health and safety staff, first responders, line managers, auditors, administrative and professional staff. At the conclusion of this course, participants should: - have a solid understanding of the overall Crisis Management lifecycle - know how to create an effective Crisis Management Communications structure within their organization - understand the key components of a Crisis Communications program including social media - successfully challenge the CCCM (Certified Crisis Communications Manager) exam The CCCM is one of the professional designations offered by the National Institute for Business Continuity Management (NIBCM.net). The exam is comprised of 100 Multiple Choice and T/F questions. You have 90 minutes to complete the exam. In order to obtain the CCCM designation, you must obtain a pass mark of at least 70%. This online course has content equivalent to our 3-day in-person CMC-601 course. The course is comprised of 23 lessons, each being 1/2 hour or so in length, plus additional, optional 'homework' assignments, activities, and downloadable tools including templates. The course also provides for regular asynchronous interaction with the course instructor for assignments and any questions that may arise. CONTENT INTRODUCTION TO CRISIS MANAGEMENT Lesson I - Introduction to Crisis Management Lesson 2 - Evolution of Crisis Management Lesson 3 - Towards a Crisis Management Standard Practice Test 1 CRISIS COMMUNICATIONS Lesson 4 - Pre-Crisis Communications Lesson 5 - Pre-Crisis Communications (cont'd) Lesson 6 - Managing Relationships and Reputation Lesson 7 - Key Roles Practice Test 2 Lesson 8 - Crisis Communications Strategy Lesson 9 - Crisis Communications Strategy (cont'd) Lesson 10 - Key Principles and Activities of Crisis Communication Lesson 11 - Key Principles and Activities of Crisis Communication (cont'd) Lesson 12 - Key Principles and Activities of Crisis Communication (cont'd) Practice Test 3 Lesson 13 - Consistency of Message Lesson 14 - Barriers to Effective Commnication Lesson 15 - Barriers to Effective Communication (cont'd) Lesson 16 - Social Media - Opportunities and Threats Lesson 17 - Social Media - Opportunities and Threats (cont'd) Practice Test 4 Lesson 18 - A Crisis Communication Plan BEST PRACTICES FOR CRISIS MANAGEMENT AND CMMUNICATIONS Lesson 19 - Crisis Management Best Practices Lesson 20 - Crisis Communications Best Practices BONUS LESSONS Bonus Lesson 21 - Pandemic Planning Bonus Lesson 22 - Cyber Security and Crisis Management Bonus Lesson 23 - Cyber Security and Crisis Management (cont'd) CCCM EXAM CCCM Practice Exam CCCM Exam COMPLETION RULES You must complete the test "CCCM Exam"

In the past weeks and months, the airline industry has had to address a series of challenges that left managers little time to execute, and almost no room for communications mistakes. While Airport Managers have only to consider accidents on or close to their own airport, Airline Managers are not so lucky, about half of their incidents and accidents will occur away from their home airport. The Crisis Communications Traning for Airline Executives is designed to provide you with both theory and the opportunity to practise your role in secure, simulated conditions, promote effective team and individual performance in a crisis. You will learn how to prepare messages (in advance) for any airline crisis, how to make the media realize you are being transparent and helpful, how to avoid the common blunders made by other airline executives in times of crisis, how to answer tough questions in times of crisis, how to speak in sound bites and get the quotes you want. What Will I Learn? Being able to Manage Crisis Communications Know how to appear Confident Prepare Messages for passengers Speak in Sound Bites Handle tough questions Overview Crisis Communications Training for Airline Executives Intro 00:03:00 Crisis Communications Training for Airline Executives TV and the Visual 00:03:00 Crisis Communications Training for Airline Executives 4 Goals 00:03:00 Creating Your Message 00:08:00 The Biggest Blunders to Avoid 00:12:00 Crisis Communications Training for Airline Executives 1st Crisis Scenario 00:02:00 Practice on Video 00:05:00 Closing Thoughts Crisis Communications Training for Airline Executives Conclusion 00:02:00 Feedback 00:01:00 Course Certification

Description Do you want to learn how to face crisis time in your organisation? How to proactively defend media with clear, understandable, and exact quotes? If so, take a look at our well-designed Media Crisis Communications course. It will guide you on your further quest regarding this field. The contents of the course aim to prepare you for how to face press conferences, create media statements and messages, and deliver important information during public relation crisis. It also assists you in preparing plans and enables you to identify the approximate reason and time of the crisis to take proper action. The course aims to make you confident in front of a camera, capable of managing crisis communication, and responsible for shielding the reputation of the organization vibrantly. Assessment: This course does not involve any type of assessment. Certification: After completing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Media Crisis Communications is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Media Crisis Communications is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. You Can Handle a Media Crisis and Come Out Ahead This Crisis Will Make You Stronger - Public Relations FREE 00:04:00 Creating Your Winning Message 00:08:00 Let the Whole World Know - Distributing Your Message 00:16:00 The Biggest Crisis Blunders to Avoid - Public Relations 00:12:00 The Real Secret to Being Prepared for a Crisis: Practice on Video 00:05:00 Feedback 00:01:00 Final Public Relations Tips 00:04:00 If You Like to Learn by Reading 00:01:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Media Crisis Communications is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Media Crisis Communications consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Media Crisis Communications This Crisis Will Make You Stronger - Public Relations 00:04:00 Creating Your Winning Message 00:08:00 Let the Whole World Know - Distributing Your Message 00:16:00 The Biggest Crisis Blunders to Avoid - Public Relations 00:12:00 The Real Secret to Being Prepared for a Crisis: Practice on Video 00:05:00 Feedback 00:01:00 Final Public Relations Tips 00:04:00 If You Like to Learn by Reading 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Every day we see companies in crisis and managers at the mercy of the media due to product recalls, accidents and scandals. This Crisis Communications How to Survive a Crisis in the Media will not only provide you with the necessary skills to deal with negative coverage, but hit the headlines for all the right reasons. Through the Crisis Communications How to Survive a Crisis in the Media you will learn how to prepare and deliver messages to the media in a time of crisis. How to plan for press conferences, media statements, messages and sound bites will be covered. You will learn how to prepare and deliver messages to the media in a time of a Public Relations crisis. Crisis communications requires a plan that covers every aspect of message development, rehearsal, and media management. This course is ideal for CEOs, PR managers, crisis managers, and anyone who is responsible for the reputation of an organization. What Will I Learn? Being able to Manage Crisis Communications Know how to appear Confident on Camera Prepare Messages Speak in Sound Bites Handle tough questions Requirements Video Camera (cell phone or webcam will work) Who is the target audience? CEOs CFOs Business owners Political leaders PR executives risk managers crisis managers Investor relations executives You Can Handle a Media Crisis and Come Out Ahead This Crisis Will Make You Stronger - Public Relations FREE 00:04:00 Creating Your Winning Message 00:08:00 Let the Whole World Know - Distributing Your Message 00:16:00 The Biggest Crisis Blunders to Avoid - Public Relations 00:12:00 The Real Secret to Being Prepared for a Crisis: Practice on Video 00:05:00 Feedback 00:01:00 Final Public Relations Tips 00:04:00 If You Like to Learn by Reading 00:01:00 Course Certification

Description Aviation accident most often draws a great public interest. The news run after the air with the help of the media. They set a thousand questions pointing at airlines, airport, pilot, and manufactured equipment. Do you want to learn how to tackle these various problems? If so, look at the Airline Crisis Communication course, it will navigate you on your further quest. The course aims at removing your nervousness, lack of confidence to face media strongly during airline crisis situation. The Airline Crisis Communication course enables you how to make a strong plan, reasonable explanation, and provide the exact message to media. The purpose of the course is to enhance your confidence, analytical ability, and logical statement considering the issue for the betterment of organizational reputation so that you can strongly face the media. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Airline Crisis Communication is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Airline Crisis Communication is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Overview Crisis Communications Training for Airline Executives Intro 00:03:00 Crisis Communications Training for Airline Executives TV and the Visual 00:03:00 Crisis Communications Training for Airline Executives 4 Goals 00:03:00 Creating Your Message 00:08:00 The Biggest Blunders to Avoid 00:12:00 Crisis Communications Training for Airline Executives 1st Crisis Scenario 00:02:00 Practice on Video 00:05:00 Closing Thoughts Crisis Communications Training for Airline Executives Conclusion 00:02:00 Feedback 00:01:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Airline Crisis Communication is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Airline Crisis Communication consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Overview Crisis Communications Training for Airline Executives Intro 00:03:00 Crisis Communications Training for Airline Executives TV and the Visual 00:03:00 Crisis Communications Training for Airline Executives 4 Goals 00:03:00 Creating Your Message 00:08:00 The Biggest Blunders to Avoid 00:12:00 Crisis Communications Training for Airline Executives 1st Crisis Scenario 00:02:00 Practice on Video 00:05:00 Closing Thoughts Crisis Communications Training for Airline Executives Conclusion 00:02:00 Feedback 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview With the ever-increasing demand for PR: Public Relations in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in PR: Public Relations may be. Learning about PR: Public Relations or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in PR: Public Relations . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on PR: Public Relations is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this PR: Public Relations course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this PR: Public Relations course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this PR: Public Relations course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of PR: Public Relations , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in PR: Public Relations , Anyone looking for a certificate of completion on doing an online training on this topic, Students of PR: Public Relations , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This PR: Public Relations course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.     Course Curriculum Module 1_ What is Public Relations. What is Public Relations. 00:00 Module 2 Understanding the PR Planning Process. Understanding the PR Planning Process. 00:00 Module 3 Media Relations. Media Relations. 00:00 Module 4 Crisis Communications. Crisis Communications. 00:00 Module 5 Social Media Management for Public Relations. Social Media Management for Public Relations. 00:00

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Enrolling in the Introduction to Public Relations (PR) Course offers a foundational understanding of PR concepts and tactics essential in today's interconnected world. In an era where reputation and perception can make or break an organization, mastering PR is crucial. Through modules covering the fundamentals, management, tactics, and ethical considerations, students gain insight into crafting compelling narratives and managing relationships with stakeholders. In the UK job market, proficiency in PR opens doors to diverse opportunities across sectors, from corporate communications to nonprofit advocacy. The average salary for PR professionals in the UK is around £30,000 to £40,000 annually, reflecting the demand for skilled practitioners. With PR becoming increasingly intertwined with social media and digital platforms, the Public Relations (PR) course equips learners to navigate these channels effectively. Despite fluctuations, the PR sector is experiencing steady growth, with an estimated increase of 6-8% in job opportunities projected over the next decade, making this course a valuable investment in career advancement. Key Features: CPD Certified Public Relations (PR) Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Crisis management Module 09: Ethics & Professionalism in Public Relations Learning Outcomes: Analyze key concepts shaping public relations strategies for organisations. Implement effective tactics for managing public relations crises professionally. Apply ethical principles to navigate complex public relations scenarios confidently. Utilize social media platforms strategically to enhance public relations efforts. Demonstrate proficiency in conducting research to inform public relations strategies. Examine various fields of public relations practice and their significance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Introduction to Public Relations (PR) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Introduction to Public Relations (PR). Moreover, this course is ideal for: Aspiring public relations professionals seeking foundational knowledge. Students interested in understanding the dynamics of public relations. Professionals transitioning into public relations roles for career advancement. Individuals looking to enhance their understanding of organizational communication. Anyone curious about the role of public relations in modern society. Requirements There are no requirements needed to enrol into this Introduction to Public Relations (PR) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Introduction to Public Relations (PR) course. Career path After finishing this Public Relations (PR) course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Public Relations (PR) are: Public Relations Officer - £25K to £35K/year. Communications Manager - £30K to £50K/year. Social Media Coordinator - £20K to £30K/year. PR Consultant - £25K to £40K/year. Crisis Communications Specialist - £30K to £45K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.