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9614 Courses delivered On Demand

Paediatric First Aid with Level 1,3 & 5 Childcare Course

By Wise Campus

Paediatric First Aid: Paediatric First Aid Training Online Join our Paediatric First Aid: Paediatric First Aid Course to enter this industry and learn how to preserve life, prevent damage, and promote recovery! Are you willing to provide immediate Paediatric First Aid: Paediatric First Aid coursein order to stop injuries from getting worse and save lives? Paediatric First Aid: Paediatric First Aid course is the appropriate and quick response to accidents and emergencies. The Paediatric First Aid: Paediatric First Aid includes a variety of skills and strategies that can save lives and are essential for parents, carers, teachers, and anyone else in charge of the wellbeing of young children. Paediatric First Aid: Paediatric First Aid Course teaches you to be prepared to handle emergencies and empower. As a Paediatric First Aid: Paediatric First Aid expert you can respond effectively and be able to provide the best possible care when it matters most. By investing in Paediatric First Aid: Paediatric First Aid, individuals become valuable resources in ensuring the safety and well-being of young lives. Don't wait for an emergency to arise,educate yourself with our Paediatric First Aid: Paediatric First Aid course, so that you can save others' lives. Main Course: Paediatric First Aid Training Course Free Courses are including with this Paediatric First Aid: Paediatric First Aid Training Course Along with The Paediatric First Aid: Paediatric First Aid Training Course, We Offer a free Level 1 Award In Skills for Childcare Course Along with The Paediatric First Aid: Paediatric First Aid Training Course, We Offer a free Entry Level 3 Award In Skills for Childcare Course Along with The Paediatric First Aid: Paediatric First Aid Training Course, We Offer a free Level 5 Childcare Training Course Special Offers Of this Paediatric First Aid: Paediatric First Aid Training course This Paediatric First Aid: Paediatric First Aid Training course includes a FREE PDF Certificate. Lifetime access to this Paediatric First Aid: Paediatric First Aid Training course Instant access to this Paediatric First Aid: Paediatric First Aid Training course Get FREE Tutor Support from Monday to Friday in this Paediatric First Aid: Paediatric First Aid Training course. [ Note: Free Digital certificate as soon as completing the Paediatric First Aid: Paediatric First Aid course] Paediatric First Aid: Paediatric First Aid Training Online This Paediatric First Aid: Paediatric First Aidcourse aims to provide you with the theoretical knowledge, skills, and confidence necessary to deal with emergencies. You will learn how to prioritise and apply essential techniques in a range of situations after completing Paediatric First Aid: Paediatric First Aid course. This Paediatric First Aid: Paediatric First Aid course will also teach you how to deal with shock and demonstrate CPR techniques that can be used on both babies and children. Who is this course for? Paediatric First Aid: Paediatric First Aid Training Online This Paediatric First Aid: Paediatric First Aid Training Course will help in your employment in the child care sector. Requirements Paediatric First Aid: Paediatric First Aid Course To enrol in this Paediatric First Aid: Paediatric First Aid Course Course, students must fulfil the following requirements. To join in our Paediatric First Aid: Paediatric First Aid Course, you must have a strong command of the English language. To successfully complete our Paediatric First Aid: Paediatric First Aid Course, you must be vivacious and self driven. To complete our Paediatric First Aid: Paediatric First Aid Course, you must have a basic understanding of computers. Career path Paediatric First Aid: Paediatric First Aid Training Online If you are considering a career in one of the following fields, this Paediatric First Aid: Paediatric First Aid Training course is for you: Paediatric First Aider Paediatric Nurse Paediatrics : Paediatric First Aid

Paediatric First Aid with Level 1,3 & 5 Childcare Course
Delivered Online On Demand3 hours
£12

Martial Arts First Aid - CPD Certified

By Wise Campus

First Aid: Martial Arts First Aid Are you keen to expand your understanding of Martial Arts First Aid? No worries. We are here to introduce the greatest Life Martial Arts First Aid course, which covers all of the important topics. This martial arts first aid course gives a quick overview of general first aid and the main goals of first aid. This martial arts first aid course teaches about the most popular martial arts in the UK as well as first aid. This martial arts first aid course also includes the pre-incident inspections and evaluations that a martial arts first aider must perform. This martial arts first aid course teaches the crucial procedures that a martial arts first aider must adhere to while dealing with a casualty in a dangerous circumstance. Traumas such as contact injuries, cardiac arrest, and diseases such as allergic responses are all covered in our Martial Arts First Aid course. Participate in this comprehensive martial arts first aid course plan to jumpstart your career and broaden your current knowledge base and skill set! Learning Objectives of Martial Arts First Aid Course Our Martial Arts First Aid Course includes the following learning outcomes: Knowledge of first aid and emergency response strategies. Martial Arts First Aid Course describes about how to respond to prevalent martial arts injuries. Martial Arts First Aid Course provides ability to assess the intensity of an injury and provide appropriate first aid care. You can gain knowledge of how to properly immobilise and transport an injured person from this Martial Arts First Aid Course. Martial Arts First Aid Course raise awareness of the importance of hygiene and infection prevention and control in first aid. Martial Arts First Aid Course increase understanding of the principles of self-care and injury prevention in martial arts. Recognition as a certified Martial Arts First Aider through the Martial Arts First Aid Course. Special Offers of this First Aid: Martial Arts First Aid Course This First Aid: Martial Arts First Aid Course includes a FREE PDF Certificate Lifetime access to this First Aid: Martial Arts First Aid Course Instant access to this First Aid: Martial Arts First Aid Course Get FREE Tutor Support to this First Aid: Martial Arts First Aid Course First Aid: Martial Arts First Aid The First Aid: Martial Arts First Aid course offers a comprehensive overview of essential first aid principles specifically tailored for martial arts practitioners. This First Aid: Martial Arts First Aid course covers the most popular martial arts in the UK alongside crucial first aid knowledge. You’ll learn the importance of pre-incident inspections and evaluations through the First Aid: Martial Arts First Aid training. The First Aid: Martial Arts First Aid course also teaches lifesaving procedures for handling casualties in dangerous situations. From contact injuries to cardiac arrest and allergic reactions, this First Aid: Martial Arts First Aid course prepares you for real-world emergencies. Who is this course for? First Aid: Martial Arts First Aid This martial arts first aid course is suited for both people who are interested in this field and those who are already working in it. Requirements First Aid: Martial Arts First Aid To enrol in this First Aid: Martial Arts First Aid Course, students must fulfil the following requirements. To join in our First Aid: Martial Arts First Aid Course, you must have a strong command of the English language. To successfully complete our First Aid: Martial Arts First Aid Course, you must be vivacious and self driven. To complete our First Aid: Martial Arts First Aid Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this First Aid: Martial Arts First Aid Course. Career path First Aid: Martial Arts First Aid You will obtain the required skills and information to thrive in your professional life with the support and supervision of our martial arts first aid Course.

Martial Arts First Aid - CPD Certified
Delivered Online On Demand1 hour 6 minutes
£12

Teacher Training Advanced Diploma Level 5

By The Teachers Training

Advance your teaching career with our Level 5 Diploma. Gain expert skills and knowledge to excel in educational leadership and innovative teaching strategies.

Teacher Training Advanced Diploma Level 5
Delivered Online On Demand4 hours
£15

Office Admin and Customer Service Diploma

5.0(1)

By Course Gate

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Office Admin and Customer Service Diploma
Delivered Online On Demand48 hours
£11.99

Client Services Manager

5.0(1)

By Course Gate

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Client Services Manager
Delivered Online On Demand21 hours 4 minutes
£11.99

Mpox (Monkeypox) Awareness: Symptoms, Diagnosis & Treatment

5.0(1)

By Course Gate

Learn all about Mpox (Monkeypox) symptoms, diagnosis, and treatment in our CPD-certified course. Gain essential skills for workplace safety and public health awareness. Enroll now!

Mpox (Monkeypox) Awareness: Symptoms, Diagnosis & Treatment
Delivered Online On Demand1 hour
£11.99

Retail Management Diploma

4.8(9)

By Skill Up

Get equipped with essential skills in retail management. Learn effective strategies in merchandising, sales, customer service, and team leadership.

Retail Management Diploma
Delivered Online On Demand5 hours 11 minutes
£25

Ultimate Autocad Electrical Design Course - CPD Accredited

4.8(9)

By Skill Up

Master Electrical Design with AutoCAD This CPD-accredited course equips learners with key Electrical Design strategies, tools, and skills.

Ultimate Autocad Electrical Design Course - CPD Accredited
Delivered Online On Demand9 hours 47 minutes
£25

Content Creation & Content Marketing

4.8(9)

By Skill Up

Unlock your creativity with our Content Creation & Content Marketing course. Master storytelling, SEO writing, social media strategies, and audience engagement.

Content Creation & Content Marketing
Delivered Online On Demand3 hours 59 minutes
£25

SEN Teaching Assistant

4.8(9)

By Skill Up

Become a proficient SEN Teaching Assistant. Master strategies for supporting diverse needs, fostering inclusion, & promoting effective learning. Shape impactful futures.

SEN Teaching Assistant
Delivered Online On Demand2 hours 53 minutes
£25