45720 Courses delivered On Demand

This Level 3 Diploma in Skills for Business: Human Resources bundle helps you achieve a rewarding career in a rapidly growing profession. You can find many opportunities by utilising the knowledge to work in established organisations and help people cope with personal and professional difficulties. We offer you a complete training bundle developed and conducted by highly experienced and successful experts in the field. The Level 3 Diploma in Skills for Business: Human Resources bundle teaches you the related topics from the ground up, step by step, diving into all the core basics, exploring tons of examples and introducing you to advanced concepts. You'll get all the theory, tons of examples and demos, assignments and exercises, and essential knowledge skipped by most other resources. This Level 3 Diploma in Skills for Business: Human Resources Bundle consists of the following 20 CPD Accredited Premium courses - Course 1: HR Management Course 2: UK Employment Law Course 3: Interview and Recruitment Course 4: Recruitment and Termination Course 5: Safer Recruitment Training Course 6: Employee Performance Management Course 7: Workplace Confidentiality Course 8: General Data Protection Regulation (GDPR) Awareness Course 9: Workplace Productivity Course 10: Leadership and People Management Diploma Course 11: Change Management Course 12: Team Management Course 13: Stakeholder Management Course 14: Contract Analyst Course 15: Employee Relations Course 16: Corporate Governance Course 17: Online Meeting and Virtual Conference Course 18: Facilities Management Course 19: Motivation Course 20: Life Coaching and Career Counselling 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Learning Outcome of the Level 3 Diploma in Skills for Business: Human Resources bundle Be competent in the related fields Thoroughly understand the roles and responsibilities Ability to spread your knowledge to others Understand the career prospects in the related industries Stand out from the crowd with your newly acquired knowledge Tips for starting a career in this field This Human Resources Coordinator Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course for free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training will be beneficial for everyone but ideal for anyone looking to start a career as Human Resources Coordinator. In addition, existing workers in the related industry can also find much helpful knowledge in the bundle. Further progress towards - NCFE Level 3 Diploma in Skills for Business: Human Resources Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Human Resources Coordinator Career path The Human Resources Coordinator Bundle will boost your CV and help you stand out from the crowd in the job market. Get noticed by employers by flexing your newly gained knowledge.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

This e-learning / online course looks at: Why services need awareness The law Types of discrimination and hate crime Terminology Forms of anti-LGBT+ prejudice Impact on individuals Barriers to accessing services and reporting issues Meeting the needs of LGBT+ individuals

24 Hour Flash Deal **25-in-1 Culinary Commander: Restaurant Management Unleashed Mega Bundle** Culinary Commander: Restaurant Management Unleashed Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Culinary Commander: Restaurant Management Unleashed package online with Studyhub through our online learning platform. The Culinary Commander: Restaurant Management Unleashed bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Culinary Commander: Restaurant Management Unleashed course provides complete 360-degree training on Culinary Commander: Restaurant Management Unleashed. You'll get not one, not two, not three, but twenty-five Culinary Commander: Restaurant Management Unleashed courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Culinary Commander: Restaurant Management Unleashed courses are yours for as long as you want them once you enrol in this course This Culinary Commander: Restaurant Management Unleashed Bundle consists the following career oriented courses: Course 01: Restaurant Management Course 02: Restaurant Management: Takeaway Business Startup Course Course 03: Catering Management Course 04: Professional Waiter Diploma Course 05: Receptionist Diploma Course 06: British Cleaning Course 07: Food Safety Training Certificate Course 08: Food and Beverage Manager Course 09: Hospitality and Catering Course 10: Hotel Revenue Management Course 11: Effective Communication Skills Diploma Course 12: Food Safety & Hygiene Course 13: Food Hygiene and Safety - Standards & Practices Course 14: Hospitality Compliance Management Course Course 15: Event Planning and Management Training Course 16: Nutrition and Diet (Health Coaching and Food Hygiene) Course 17: Food Safety Level 3 and Hazards Control Training Course 18: Food Preparation Mastery Course 19: Food Hygiene: How to Achieve a 5 Star Food Hygiene Rating Course 20: Food Labelling Regulations Training Course 21: TACCP Training Course Course 22: Food Microbiology Course 23: Kitchen Porter Training: Hygiene, Safety, and HACCP Principles Course 24: Food Science Diploma Course 25: Food Technology Diploma The Culinary Commander: Restaurant Management Unleashed course has been prepared by focusing largely on Culinary Commander: Restaurant Management Unleashed career readiness. It has been designed by our Culinary Commander: Restaurant Management Unleashed specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Culinary Commander: Restaurant Management Unleashed Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Culinary Commander: Restaurant Management Unleashed bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Culinary Commander: Restaurant Management Unleashed Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Culinary Commander: Restaurant Management Unleashed Elementary modules, allowing our students to grasp each lesson quickly. The Culinary Commander: Restaurant Management Unleashed course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Culinary Commander: Restaurant Management Unleashed bundle, you really hit the jackpot. Here's what you get: Step by step Culinary Commander: Restaurant Management Unleashed lessons One to one assistance from Culinary Commander: Restaurant Management Unleashedprofessionals if you need it Innovative exams to test your knowledge after the Culinary Commander: Restaurant Management Unleashedcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Culinary Commander: Restaurant Management Unleashed courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Culinary Commander: Restaurant Management Unleashed certificate and transcript on the next working day Easily learn the Culinary Commander: Restaurant Management Unleashed skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Culinary Commander: Restaurant Management Unleashed training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Culinary Commander: Restaurant Management Unleashed Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Culinary Commander: Restaurant Management Unleashed course, all you need is - A smart device A secure internet connection And a keen interest in Culinary Commander: Restaurant Management Unleashed Career path You will be able to kickstart your Culinary Commander: Restaurant Management Unleashed career because this course includes various courses as a bonus. This Culinary Commander: Restaurant Management Unleashed is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Culinary Commander: Restaurant Management Unleashed career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Workplace Safety and First Aid for Electricians bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Workplace Safety and First Aid for Electricians related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Workplace Safety and First Aid for Electricians bundle will help you build a solid foundation to become a proficient worker in the sector. This Workplace Safety and First Aid for Electricians Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Course 02:Heat Exchanger Course 03:PAT Level 4 Course 04:Smart Meter Installer Training Course 05:Domestic Appliance Repairing Course Course 06:Electronic & Electrical Devices Maintenance Course 07:First Aid at Work Course 08:Manual Handling Level 2 Course 09:PUWER Course 10:Working at Height Awareness Diploma Course 11:Lone Worker Safety Course Course 12:Working in Confined Spaces Course 13:Solar Energy Course 14:Protection and Control of High Voltage Power Circuits Course 15:Distribution Station & Feeder Protection Course 16:Electrical and Fire Safety Training - Level 2 Course 17:Advanced Electrical Safety Course 18:Workplace Safety Course Course 19:Electrical Power System and High Voltage Engineering Course 20:Electrical Engineering for Electrical Substations Course 21:Essential Hydro Electric Power Plant Training Course 22:Energy Saving in Electric Motors Course 23:Engineering Management Course 24:DSEAR Training Course 25:Electrician Course 26:Digital Electric Circuits & Intelligent Electrical Devices Course 27:Electric Power Metering for Single and Three Phase Systems Course 28:Light Current Systems for Electrical Engineering Course 29:Basic AC Circuit Analysis Course 30:Electrical 3 Phase Power Transformers Fundamentals 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made Workplace Safety and First Aid for Electricians bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Workplace Safety and First Aid for Electricians Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Workplace Safety and First Aid for Electricians bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Workplace Safety and First Aid for Electricians Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified HVAC and Domestic Appliance Repairing bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The HVAC and Domestic Appliance Repairing related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive HVAC and Domestic Appliance Repairing bundle will help you build a solid foundation to become a proficient worker in the sector. This HVAC and Domestic Appliance Repairing Bundle consists of the following 30 CPD Accredited Premium courses - Course 01:Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Course 02:Heat Exchanger Course 03:PAT Level 4 Course 04:Smart Meter Installer Training Course 05:Domestic Appliance Repairing Course Course 06:Electronic & Electrical Devices Maintenance Course 07:First Aid at Work Course 08:Manual Handling Level 2 Course 09:PUWER Course 10:Working at Height Awareness Diploma Course 11:Lone Worker Safety Course Course 12:Working in Confined Spaces Course 13:Solar Energy Course 14:Protection and Control of High Voltage Power Circuits Course 15:Distribution Station & Feeder Protection Course 16:Electrical and Fire Safety Training - Level 2 Course 17:Advanced Electrical Safety Course 18:Workplace Safety Course Course 19:Electrical Power System and High Voltage Engineering Course 20:Electrical Engineering for Electrical Substations Course 21:Essential Hydro Electric Power Plant Training Course 22:Energy Saving in Electric Motors Course 23:Engineering Management Course 24:DSEAR Training Course 25:Electrician Course 26:Digital Electric Circuits & Intelligent Electrical Devices Course 27:Electric Power Metering for Single and Three Phase Systems Course 28:Light Current Systems for Electrical Engineering Course 29:Basic AC Circuit Analysis Course 30:Electrical 3 Phase Power Transformers Fundamentals 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Learning Outcome This tailor-made HVAC and Domestic Appliance Repairing bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This HVAC and Domestic Appliance Repairing Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HVAC and Domestic Appliance Repairing bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in HVAC and Domestic Appliance Repairing Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Floristry is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Floristry and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 13 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Floristry Academy Diploma Introduction to the Course 00:02:00 Introduction to Floristry 00:48:00 Services Provided by Florists 00:25:00 Flowers and Plants 01:10:00 Flower Care and Treatment 00:42:00 Choosing Popular Flowers and Fillers 00:43:00 Elements and Principles of Design 00:56:00 How to Make Floral Arrangements 01:06:00 Making Bouquet, Corsage, Fruit Basket & Basket Garden 00:37:00 Wedding Floristry 01:07:00 Making Funeral Flower Arrangements 00:33:00 Beautiful Floral Designs 00:47:00 Getting a Job in the Floristry Industry 00:32:00 Starting Your Own Floristry Business 01:15:00 Conclusion to the Course 00:01:00 Bonus Material: Important Images Used in this Course [PDF] 02:12:00

***24 Hour Limited Time Flash Sale*** Plumbing, Spill Management with Health and Safety at Workplace Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Welcome to our unique and comprehensive bundle of 8 courses - "Plumbing, Spill Management with Health and Safety at Workplace." With this bundle, you'll dive into the theoretical knowledge that covers the broad spectrum of modern workplace requirements. This bundle boasts 3 QLS endorsed courses - Plumbing for Beginners, Spill Management Training, and Health and Safety at Workplace. These carefully curated courses offer valuable insights into industry best practices without requiring any hands-on experience. Moreover, they come with the prestigious advantage of hardcopy certificates, a tangible proof of your acquired knowledge. Complementing these are 5 additional CPD QS accredited courses - PUWER, Chemical Spill, COSHH Training for Assessors, Infection Prevention Training, and PPE. Together, they form a comprehensive theoretical package that covers areas like equipment regulations, chemical spill handling, health and safety assessments, infection prevention, and personal protective equipment use. No matter your career path, the Plumbing, Spill Management, and Health and Safety at Workplace bundle has something to enrich your professional understanding and potential. Join us to broaden your horizons and elevate your expertise today! Key Features of the Plumbing, Spill Management with Health and Safety at Workplace Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our [Course_Title] bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Plumbing for Beginners QLS Course 02: Spill Management Training QLS Course 03: Health and Safety at Workplace 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: PUWER Course 02: Chemical Spill Course 03: COSHH Training for Assessors Course 04: Infection Prevention Training Course 05: PPE In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Plumbing, Spill Management with Health and Safety at Workplace courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the basics of plumbing and learn effective spill management techniques. Gain knowledge on health and safety measures in a workplace setting. Comprehend the use of Provision and Use of Work Equipment Regulations (PUWER). Gain insights into Chemical Spill handling and control of substances hazardous to health (COSHH). Develop an understanding of the role of Personal Protective Equipment (PPE) in a workplace. Understand the basics of infection prevention training in a working environment. Gain an overview of health and safety assessments. Embark on a journey of theoretical learning with our "Plumbing, Spill Management with Health and Safety at Workplace" bundle. Comprised of 8 strategically chosen courses, this bundle aims to equip you with a detailed understanding of essential workplace practices, regulations, and safety measures. From plumbing basics to complex health and safety protocols, dive into this broad spectrum of knowledge with us. This bundle offers the unique combination of 3 QLS endorsed courses and 5 CPD QS accredited courses. With the added advantage of receiving hardcopy certificates for QLS courses, you can demonstrate your dedication to continuing professional development. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in gaining a theoretical understanding of workplace health and safety. Professionals seeking to enrich their knowledge in spill management and plumbing. Managers and supervisors in industries dealing with hazardous substances. Career-changers considering a move into roles requiring a knowledge of workplace safety measures. Career path Health and Safety Officer - Salary Range: £25,000 - £40,000 Spill Management Consultant - Salary Range: £30,000 - £50,000 Plumbing Supervisor - Salary Range: £30,000 - £45,000 COSHH Assessor - Salary Range: £25,000 - £40,000 Infection Prevention Specialist - Salary Range: £30,000 - £55,000 PPE Compliance Manager - Salary Range: £35,000 - £55,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

COPD Physiotherapy Treatment Series 2 Aims to  Chronic obstructive pulmonary disease (COPD) is the third leading cause of death in the United States. There are approximately 30 million people in the United States who have been diagnosed with COPD. Physical activity and therapy can provide the great improvement in symptoms, exercise capacity, and health-related quality of life. This course is for physical and occupational therapy clinicians in acute, subacute or home health care who are seeking to update their understanding of COPD rehabilitation. As rehabilitation professionals, we need to understand the pathophysiology as well as the evidence-based treatment strategies to promote optimal living for individuals with COPD. This webinar is part 1 in a 2- part series. It includes an overview of the pathophysiology of COPD; its prevalence, medical diagnosing, medications, and pulmonary system assessment. It will also provide an overview of risk factors and assessment techniques for early identification.  Learning Objectives At the end of this course, the participant will be able to: Recognize the prevalence of chronic obstructive pulmonary disease Explain the pathophysiology of COPD as it applies to mobility Identify common symptoms of COPD exacerbations Identify currently available medications, their indications, and adverse events Summarize how to complete an applicable body system assessment to identify symptoms of exacerbations Explain how to provide education regarding healthy lifestyle and identify self-management strategies to promote optimal living of individuals with COPD. Who Should Enroll Physiotherapist Respiratory Physiotherapist Nurses Occupational Therapist Course Agenda Overview: Incidence and Prevalence of COPD and hospitalizations – 20 minutes Diagnosing COPD (Medical tests, lab values and classification)- 25 minutes Common medications including oxygen and delivery method- 20 minutes System assessment components – 25 minutes Education opportunities- 30 minutes Total: 120 minutes  CPD Credit Hours 2.0 Hours Resources 1-Month Access to Learning Resources Downloadable Course Material  CPD Certificate Presenter Speaker Bio: Virginia Bowen, PT, DPT Virginia Bowen, PT, DPT is an experienced home health therapist with 7 years of experience as an educator and more than 20 years as a home care physical therapy case manager. Virginia received her B.S degree in Physical Therapy from the University of Wisconsin in 1987 and went on to receive her DPT from the College of Saint Scholastica in 2019. She has developed and taught chronic disease courses for her current employer as well as the University of Wisconsin- Milwaukee and also has personal experience being the HCPOA for a COPD patient. She has treated numerous COPD patients in her 25 years as a home health therapist and enjoys teaching courses pertaining to this subject matter in order to help therapists develop professionally and gain knowledge of best practices. 

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step