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Diploma in Mental Health First Aid
By Compliance Central
Diploma in Mental Health First Aid will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Diploma in Mental Health First Aid. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Diploma in Mental Health First Aid course are covered first, and then we move on to more advanced material. The lessons in this Diploma in Mental Health First Aid course are therefore clear and easy to understand. Courses you'll get: Course 01: Diploma in Mental Health First Aid Course 02: Mental Health Law Course 03: Mental Health Awareness Course 04: Psychology Advanced Training Course 05: Certificate in Cognitive Behavioural Therapy (CBT) Course 06: Stress Management Training Diploma in Mental Health First Aid Course Basic Learning Outcomes: After completing this highly appreciated First Aid for Mental Health course, you'll be a competent expert, besides- You can give assistance related to the First Aid for youth mental Health with complete knowledge and confidence. You'll be competent and proficient enough to explore supervising First Aid for Mental Health related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Diploma in Mental Health First Aid Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Curriculum Breakdown of the Course:- Diploma in Mental Health First Aid Module 01: Introduction to Mental Health Module 02: Overview of Mental health First Aid Module 03: Childhood and Adolescent Psychiatric Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self Harm and Suicide Module 10: Medication and Therapy in the treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Module 12: Mental Health Legislation and Services Module 13 : Mental Health in the Workplace Module 14: Approach and React to People in Mental Health Crisis CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Diploma in Mental Health First Aid course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Diploma in Mental Health First Aid course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Diploma in Mental Health First Aid. Mental Health Support Worker: £20,000 to £25,000 per year Mental Health Outreach Coordinator: £25,000 to £30,000 per year Mental Health Advocate: £22K to £28K per year Mental Health Technician: £18K to £23K per year Mental Health Education Coordinator: £24K to £30K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate Hard copy certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99
Overview This comprehensive course on Counselling Children & Supporting Their Wellbeing will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Counselling Children & Supporting Their Wellbeing comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Counselling Children & Supporting Their Wellbeing. It is available to all students, of all academic backgrounds. Requirements Our Counselling Children & Supporting Their Wellbeing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 19 lectures • 02:19:00 total length •Welcome: 00:02:00 •The Burden of Mental Health illnesses on children: 00:10:00 •Prevalence: 00:05:00 •Self-assessment Activity: 00:02:00 •What is mental health?: 00:05:00 •Common mental health disorders among children: 00:06:00 •Self-assessment activity: 00:02:00 •Challenges in identifying mental health problems in children: 00:04:00 •Effective methods in the identification of mental health problems among children: 00:04:00 •Identifying Risk factors: 00:09:00 •Self-assessment activity: 00:02:00 •Signs and symptoms of mental health problems in children: 00:08:00 •How mental health practitioners, social workers and educational staff can help: 00:05:00 •How parents and caregivers can help: 00:03:00 •Promoting positive factors in order to maximize positive outcomes: 00:05:00 •External support agencies: 00:02:00 •Memory Points: 00:03:00 •Counselling Children and Supporting Their Wellbeing - EBOOK: 01:02:00 •Assignment - Counselling Children & Supporting Their Wellbeing: 00:00:00
Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Have you ever suffered from stress that you need to learn how to handle it? Everything will be back to normal once everything in your body is normal and this course is designed to teach you about stress management. Description: Stress will always be a problem since it can hinder anyone's ability to think well. You will learn in this course the best approach to any stressful situations. Explore the suggested lifestyle elements that will help in managing stress. Learn the routines and relaxation techniques to reduce stress and cope with stress. You will learn how to use stress log to identify stressors and create a plan on how to eliminate it. Who is the course for? Professionals who want to know how to easily resolve stress issues. People who have an interest in learning about stress management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Diploma in Stress Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Human Resource Manager Life Coach Mentor Supervisor Strategist. Module One - Getting Started 01:00:00 Module Two - Understanding Stress 00:30:00 Module Three - Creating a Stress-Reducing Lifestyle 01:00:00 Module Four - Altering the Situation 01:00:00 Module Five - Avoiding the Situation 01:00:00 Module Six - Accepting the Situation 01:00:00 Module Seven - Using Routines to Reduce Stress 01:00:00 Module Eight - Environmental Relaxation Techniques 01:00:00 Module Nine - Physical Relaxation Techniques 01:00:00 Module Ten - Coping with Major Events 01:00:00 Module Eleven - Our Challenge to You 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Professional Diploma in Stress Management- Activities 00:00:00 Mock Exam Mock Exam- Professional Diploma in Stress Management 00:20:00 Final Exam Final Exam- Professional Diploma in Stress Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
