181 Courses delivered On Demand

The Understand Customers’ Needs and Online Behaviours course helps you connect with customers in a better way. You will learn how people think, act, and respond when they interact with businesses, especially online. The course covers communication skills, body language, and telephone manners, so you can give customers the best service. Whether you're selling something, helping someone, or just want to improve your customer skills, this course makes it easy. Course Curriculum ✓ Module 01: Basic Communication Skills ✓ Module 02: Advance Communication (I) ✓ Module 03: Advance Communication (II) ✓ Module 04: Telephone Etiquette ✓ Module 05: Body Language and Effective Communication Learning Outcomes Understand the basics of clear and polite communication. Learn advanced communication skills for real situations. Improve your listening and response techniques. Build strong customer relationships. Use telephone etiquette to make good impressions. Understand how to read and use body language. Respond better to online and in-person customer needs. Know what influences customer actions online. Handle different customer types with confidence. Communicate clearly and calmly under pressure. Who is this course for? This course is perfect for anyone who works with customers or wants to improve their communication. It’s great for people in sales, customer service, support, hospitality, or anyone who deals with clients online or by phone. If you want to understand people better and respond the right way, this course is for you. Eligibility Requirements You don’t need any past training to take this course. If you are willing to learn and improve how you talk and listen, you’re ready to begin. Career Path After finishing this course, you can work in many customer-focused roles. These include customer service advisor, support representative, sales assistant, call centre worker, or hospitality staff. You can also use these skills in marketing, retail, or any job that needs strong communication. (Learn more about this online course)

Anti-Money Laundering (AML): This comprehensive Anti-Money Laundering (AML) course is designed for individuals interested in safeguarding organizations against financial crime. Through up-to-date knowledge and practical guidance, you will be trained in the essential skills required to identify and prevent suspicious activities within any organization. With step-by-step instructions on conducting client risk assessments, this course equips you with a strong foundation in AML procedures.

🚀 Unlock Your Business Potential with 'Maximizing Revenue Growth: Mastering Go-To-Market Strategies' Course! 🚀   Ready to propel your business to new heights and maximize your revenue? Look no further! Dive into our comprehensive online course meticulously designed to equip you with the essential strategies for unprecedented success in the market.   🔍 Here's what you'll master in each module: 🔹 Module 01: Create a Unique Competitive Advantage Uncover the secrets to set your business apart from the competition. Learn how to identify and leverage your unique strengths to create an unbeatable competitive edge. 🔹 Module 02: Position Your Product or Service in Action Craft a winning strategy to effectively position your product or service in the market. Gain insights into consumer behavior and learn to tailor your offerings for maximum impact. 🔹 Module 03: Determine Your Target Market Discover the power of pinpoint accuracy! Understand your audience better than ever before and learn how to target and captivate your ideal customers. 🔹 Module 04: Build a Compelling Value Proposition Learn the art of crafting compelling value propositions that resonate with your audience. Master the skills needed to communicate your product or service's unique benefits effectively.   🎓 What's in it for you? ✅ Actionable insights from industry experts ✅ Practical strategies for immediate implementation ✅ Engaging learning materials: videos, quizzes, and real-world case studies ✅ Accessible anytime, anywhere - fit your learning into your schedule   📈 Elevate your revenue game and outshine your competition! Enroll now and transform your business into a revenue-generating powerhouse. Don't miss this opportunity to revolutionize your approach to market strategies! Join 'Maximizing Revenue Growth: Mastering Go-To-Market Strategies' and take the first step towards exponential success. Enroll today and start your journey to maximizing revenue growth! 🚀📈💡 Course Curriculum Module 01: Create a Unique Competitive Advantage Unique Competitive Advantage Explained 00:00 Unique Competitive Advantage - Company Examples 00:00 How to Determine Your Unique Competitive Advantage 00:00 Step 1 - Evaluate Your Strengths 00:00 Step 2 - Evaluate Your Competitive Landscape 00:00 Step 3 - Identify Your Unique Competitive Advantage 00:00 Step 4 - Test Your Unique Competitive Advantage 00:00 Common Mistakes 00:00 Workshop - Unique Competitive Advantrage In Action 00:00 Module 02: Position Your Product or Service in Action Positioning is about Your Customer's Point of View 00:00 What Investors are Looking For 00:00 Ben and Jerry's Case Study 00:00 Keys to Success 00:00 The Positioning Framework Overview 00:00 Step 1 - Create Meaningful Attributes - Part 1 00:00 Step 1 - Create Meaningful Attributes - Part 2 00:00 Step 1 - Create Meaningful Attributes - Part 3 00:00 Viking Cruises - Case Study 00:00 Step 2 - Custom Attributes 00:00 Step 3- Evaluate Rank Attributes 00:00 Step 4 - Evaluating Positioning Rankings 00:00 2122 - Step 5 - Positioning of Your Attributes 00:00 Step 6 - Your Positioning Statement 00:00 Common Mistakes 00:00 Workshop - Position Your Product or Service in Action 00:00 Module 03: Determine Your Target Market Target Market Essentials 00:00 Why is Your Target Market So Important 00:00 Define Your Target Market 00:00 Step 1 - Define Standard Attributes - Demographics 00:00 Step 1 (con't) - Define Standard Attributes - More Demographics 00:00 Step 1 (con't) - Define Standard Attributes - Psychographics 00:00 Step 2 - Develop Custom Attributes 00:00 Step 3 - Validation 00:00 Step 4 - Adjust Your Strategy 00:00 Workshop - Devleoping Your Target Market 00:00 Module 04: Build a Compelling Value Proposition Characteristics of Unique Value Propositions 00:00 Types of Customer Benefits UVPs Express 00:00 Examples of Unique Value Propositions 00:00 What Investors Are Looking For 00:00 Value Proposition vs Competitive Advantage 00:00 Understand Your Competitor's Unique Value Proposition 00:00 Streaming Services Example 00:00 The Value Proposition Framework 00:00 Step 1 - Brainstorming 00:00 Step 2 - Create a Value Proposition List 00:00 Step 3 - Determine Uniqueness 00:00 Step 4 - Prioritize Top Value Propositions 00:00 Step 5 - Tell a Story 00:00 Common Mistakes 00:00 Workshop - Build Your Unique Value Proposition 00:00

***24 Hour Limited Time Flash Sale*** Sales, Marketing & KYC Endorsed Training Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you looking forward to being the next Sales and Marketing Guru? You don't have to look further. Let us journey into the realm of success together with our comprehensive "Sales, Marketing & KYC Endorsed Training" bundle. This bundle stands as a beacon in the stormy seas of professional development, illuminating your career advancement path with the right theoretical skills. We bring you two distinct categories of courses - three that bear the prestigious stamp of Quality License Scheme (QLS) endorsement and five that are accredited by CPD-QS. A testament to our commitment towards your growth, the QLS-endorsed courses have been meticulously designed to hone your sales, marketing, and customer understanding skills. Alongside providing invaluable knowledge, we cherish the opportunity to celebrate your achievements with tangible hardcopy certificates, a testament to your newfound prowess. Yet, our efforts do not stop there. The package also includes five carefully curated CPD-QS accredited courses. These courses delve into the vital aspects of business management, analysis, and law, along with detailed learning about Lean Process, Six Sigma, and Commercial Management. Together, they create a comprehensive blueprint for your success in the world of business. Key Features of the Sales, Marketing & KYC Endorsed Training Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Sales, Marketing & KYC Endorsed Training bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: The Ultimate Sales Training Blueprint: How To Master Sales QLS Course 02: Know Your Customer QLS Course 03: Marketing 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Business Management Course 02: Business Analysis Course 03: Business Law Course 04: Diploma in Lean Process and Six Sigma Course 05: Commercial Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Sales, Marketing & KYC Endorsed Training courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes Master the art of sales and marketing to boost your professional performance. Understand the intricacies of 'Know Your Customer' regulations and their application. Gain a deep understanding of effective business management strategies. Develop skills for business analysis to make informed business decisions. Understand the essentials of business law to navigate legal challenges in the business world. Acquire knowledge about Lean Process and Six Sigma methodologies to improve organisational efficiency. Learn commercial management skills to handle business operations effectively. Unleash your potential with our "Sales, Marketing & KYC Endorsed Training" bundle. The content is a finely tuned orchestra of knowledge, where every course contributes to a symphony of success. Three of our QLS-endorsed courses cultivate your skills in sales, marketing, and understanding your customer. Each course comes with a hardcopy certificate, an emblem of your accomplishments. Our five CPD-QS accredited courses act as catalysts for your journey, covering crucial areas such as business management, analysis, business law, Lean Process, Six Sigma, and commercial management. These courses offer an enriching theoretical experience, ensuring that you stay aligned with the latest industry standards. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring individuals keen to delve into the domains of sales, marketing, and customer relations. Professionals seeking to enhance their knowledge in business management and law. Individuals interested in mastering Lean Process and Six Sigma methodologies. Those aiming to boost their commercial management skills for business operations. Career path Sales Executive: £21,000 - £30,000 Marketing Specialist: £24,000 - £35,000 Business Analyst: £37,000 - £48,000 Business Law Consultant: £45,000 - £60,000 Lean Process/Six Sigma Consultant: £50,000 - £70,000 Commercial Manager: £45,000 - £58,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

10 QLS Endorsed Courses for Email Marketer | 10 Endorsed Certificates Included | Life Time Access

Level 3 - Two Endorsed Training | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

10 QLS Endorsed Courses for Financial Investigator | 10 Endorsed Certificates Included | Life Time Access

Level 3 - Two Endorsed Training | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

***24 Hour Limited Time Flash Sale*** GDPR , Compliance & Information Management Level 3, 5 & 6 at QLS Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unleash your potential in the crucial sectors of GDPR, Compliance, and Information Management with our comprehensive course bundle. Included in this unique bundle are three Quality License Scheme (QLS) endorsed courses that provide you with an in-depth understanding of GDPR basics, compliance certification, and information management. To authenticate your learning journey, you'll receive a hardcopy certificate upon completion of these QLS-endorsed courses, marking a noteworthy milestone in your professional development. But that's not all; this course bundle also incorporates five relevant Continued Professional Development (CPD) Quality Standard (QS) accredited courses. These cover important topics like Anti-Money Laundering (AML), Know Your Customer (KYC) guidelines, Cyber Security Awareness, Cyber Law, and Security Management. Equip yourself with this comprehensive GDPR, Compliance & Information Management course bundle and stay ahead in a world that increasingly values data protection and regulatory compliance. Key Features of the GDPR, Compliance & Information Management Level 3, 5 & 6 at QLS Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our GDPR, Compliance & Information Management Level 3, 5 & 6 at QLS bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Data Protection : GDPR Basics QLS Course 02: Certificate in Compliance QLS Course 03: Information Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Anti-Money Laundering (AML) Training Course 02: KYC Course 03: Cyber Security Awareness Training Course 04: Cyber Law Online Course Course 05: Security Management Diploma In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our GDPR, Compliance & Information Management Level 3, 5 & 6 at QLS courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the GDPR, Compliance & Information Management Level 3, 5 & 6 at QLS Bundle: By the end of this GDPR, Compliance & Information Management bundle course, learners will be able to: Understand the essentials of the General Data Protection Regulation (GDPR). Gain theoretical knowledge of compliance and its significance in businesses. Learn about the intricacies of Information Management. Gain insights into Anti-Money Laundering (AML) measures. Understand the importance of Know Your Customer (KYC) guidelines. Develop awareness about Cyber Security and its importance in the digital age. Gain insights into the essentials of Cyber Law. Understand the principles of Security Management. The GDPR, Compliance & Information Management Level 3, 5 & 6 at QLS bundle offers a wide spectrum of knowledge across several key domains. It empowers you with a fundamental understanding of the GDPR, taking you through its importance in the digital era, and ensuring data protection. The bundle also includes a course on Compliance, which deepens your knowledge of maintaining organisational standards and regulations. The Information Management course provides insights into managing and utilising information effectively in a business setting. Moreover, the bundle also includes relevant CPD QS accredited courses like AML Training and KYC, offering a thorough understanding of financial regulations and customer verification processes. Further, it encompasses courses like Cyber Security Awareness Training, Cyber Law, and Security Management Diploma, amplifying your understanding of the digital security landscape. This comprehensive course bundle promises a thorough theoretical understanding, preparing you for the next steps in your career journey. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This GDPR, Compliance & Information Management bundle course is ideal for: Individuals aspiring for a career in data protection, compliance, or information management. Professionals in the IT or finance sector seeking to enhance their theoretical knowledge. Students studying law, finance, or related fields. Anyone with a keen interest in understanding the legal and regulatory aspects of data management. Career path GDPR Compliance Officer - Salary range in the UK: £25,000 - £55,000 per year Compliance Officer - Salary range in the UK: £26,000 - £60,000 per year Information Management Specialist - Salary range in the UK: £30,000 - £70,000 per year AML Analyst - Salary range in the UK: £30,000 - £55,000 per year Cyber Security Analyst - Salary range in the UK: £30,000 - £70,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

24-Hour Flash Sale! Prices Reduced Like Never Before!! Money laundering is a serious crime all over the world as well as in the UK. According to the UK Financial Conduct Authority (FCA), an estimated £100 billion is laundered through the UK every year. As financial institutions play a key role in preventing this activity, are you aware of the red flags that might indicate money laundering? This MLRO (Money Laundering Reporting Officer Training) bundle equips you with the knowledge and skills to become a Money Laundering Reporting Officer (MLRO). This comprehensive MLRO training bundle covers everything you need to excel in this critical role. Learn the fundamentals of Anti-Money Laundering (AML) regulations and how to implement them effectively. Master Know Your Customer (KYC) procedures to identify and verify clients. Gain insights into Financial Investigation techniques to uncover suspicious transactions. The MLRO bundle also includes valuable knowledge for paralegals in tax accounting, giving you a well-rounded understanding of financial crime. This MLRO (Money Laundering Reporting Officer Training) Bundle contains: Course 01: Anti-Money Laundering (AML) Course 02: Know Your Customer (KYC) Course 03: Paralegal Course 04: Tax Accounting Certificate - CPD Certified Course 05: Financial Investigator Learning Outcomes of this MLRO (Money Laundering Reporting Officer Training) Bundle: Understand the UK's AML regulations and their impact. Implement effective KYC procedures to mitigate risks. Identify and report suspicious activity according to regulations. Apply financial investigation techniques to uncover money laundering schemes. Gain knowledge of paralegal practices relevant to financial crime. Develop a strong foundation in tax accounting for AML compliance. By completing the MLRO course bundle, you position yourself as a key player in the fight against financial crime. With certifications in AML, KYC, and more, you will enhance your employability and professional standing in a range of financial and legal fields. Enrol today, and be the barrier that criminals fear. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of MLRO. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the MLRO setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to MLRO-related fields, impacting their MLRO experiences and long-term development. Course Curriculum Course 01: Anti-Money Laundering (AML) Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 02: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Paralegal Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring MLROs Compliance officers Financial analysts Legal assistants Tax accountants Corporate auditors Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. MLRO: £50,000 - £80,000 Compliance Officer: £35,000 - £60,000 Financial Investigator: £40,000 - £65,000 Paralegal: £20,000 - £35,000 Tax Accountant: £25,000 - £50,000 Financial Analyst: £35,000 - £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.