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About Course Enroll in our Performance Management Course to become a better HR manager in your workplace. This course covers three essential topics under the management umbrella: The golden thread of objectives, measuring performance, appraisals and managing performance. In this Performance Management Course, First you will learn a systematic method for connecting your organisational vision with day to day task level objectives, a critical aspect in driving motivation and commitment in teams and individuals. We call this the Golden Thread, the connection that runs through every stage from vision to task. Without this connection daily activities can begin to feel misguided, unnecessary, and even debilitating. The second topic will save you a massive headache by teaching you how to measure and monitor effectively. We must measure progress towards targets, but measuring and monitoring in the wrong areas could cause skewed or even false results, not to mention the wasted time and effort involved. Get to grips with multiple potential measures, and understand what key areas you should be measuring in order to recoup clear accurate, and useful data. The final topic in this course is managing performance. Through our lessons you will learn ways of adapting your approach to performance management to meet properly individuals needs. Using our will vs skill matrix you will discover a formula for prescribing an approach based upon your staff members current competence and attitude. In short, this course will equip you with all the effective techniques to manage employee performance and also help your peers recognise their role and contribution to effectively manage performance and conduct at work. What Will You Learn? Connect the organisational vision with task level objectives Write concise, specific and attainable objectives Measure performance effectively Understand key performance indicators Adapt your approach to performance management Effectively support your staffs development Course Content Introduction to Performance Management This module provides a comprehensive introduction to performance management, covering key concepts, objectives, and benefits. We explore various frameworks and models, including goal-setting theory and performance appraisal systems. We emphasize the importance of clear expectations, metrics, and communication in driving performance improvement. Additionally, we discuss talent development and succession planning using performance data. By the end of this module, learners will have a solid understanding of performance management principles and be prepared to develop effective strategies that enhance employee engagement and contribute to organizational success. Note: This module sets the stage for subsequent in-depth modules on performance management. Module 1 Introduction to Performance Management Performance Appraisal In Module 2, we dive into the critical process of performance appraisal, which is an integral part of performance management. This module equips learners with the knowledge and skills necessary to effectively conduct performance appraisals and provide constructive feedback to employees. Module 2 Performance Appraisal Performance Criteria and Standards Module 3 Performance Criteria and Standards Module 3 Performance Criteria and Standards Responsible Entity for Appraisal Responsible Entity for Appraisal Performance Appraisal Methods Performance Appraisal Methods Performance Appraisal Interview Performance Appraisal Interview Compensation Management Compensation Management Job Evaluation and Job Structure Job Evaluation and Job Structure Competitive Compensation Policies Competitive Compensation Policies A course by Xpert Learning Tags Performance Management PM

Unlock the power of storytelling with our 'Feature Writing Diploma: Craft Compelling Stories for Various Media' course. Are you ready to embark on a creative journey that will transform your writing skills and captivate audiences across different media platforms? Dive into the art of feature writing as we guide you through every step of crafting engaging narratives that leave a lasting impression. In this comprehensive course, you'll begin with an introduction to the world of feature writing, followed by modules that help you identify and develop unique story ideas. Discover the vital elements that make features stand out, and learn proven writing techniques to keep your readers hooked. With a strong emphasis on research and fact-checking, you'll master the art of credibility in your stories. Editing and revision techniques will sharpen your writing, and you'll gain insights into adapting features for diverse platforms. Finally, you'll learn the secrets of successful pitching and get your feature stories published. Learning Outcomes Develop a deep understanding of feature writing principles. Generate and refine unique feature ideas. Apply essential elements that enhance feature quality. Employ effective writing techniques to engage readers. Master research, fact-checking, and editing for feature writing. Why buy this Feature Writing Diploma: Craft Compelling Stories for Various Media? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Feature Writing Diploma: Craft Compelling Stories for Various Media there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Feature Writing Diploma: Craft Compelling Stories for Various Media for? Aspiring writers seeking to excel in feature writing. Journalists and content creators eager to expand their skills. Communication professionals wanting to craft impactful narratives. Students and enthusiasts interested in storytelling for media. Anyone desiring to convey captivating stories across platform. Prerequisites This Feature Writing Diploma: Craft Compelling Stories for Various Media does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Feature Writing Diploma: Craft Compelling Stories for Various Media was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Feature Writer: £25,000 - £40,000 per annum Content Editor: £30,000 - £45,000 per annum Journalist: £22,000 - £50,000 per annum Public Relations Specialist: £25,000 - £45,000 per annum Digital Content Manager: £30,000 - £55,000 per annum Media Producer: £28,000 - £50,000 per annum Course Curriculum Module 01: Introduction to Feature Writing Introduction to Feature Writing 00:14:00 Module 02: Identifying and Developing Feature Ideas Identifying and Developing Feature Ideas 00:21:00 Module 03: Vital Elements for Feature Writing Vital Elements for Feature Writing 00:13:00 Module 04: Writing Techniques for Engaging Features Writing Techniques for Engaging Features 00:17:00 Module 05: Research and Fact-Checking for Features Research and Fact-Checking for Features 00:17:00 Module 06: Editing and Revision in Feature Writing Editing and Revision in Feature Writing 00:13:00 Module 07: Adapting Features for Different Platforms Adapting Features for Different Platforms 00:19:00 Module 08: Pitching and Publishing Feature Stories Pitching and Publishing Feature Stories 00:14:00

Step into the digital age with confidence by mastering the art of online engagement through our 'Social Media Strategy for Business' course. Imagine reaching a global audience, where every post, tweet, and share translates into brand growth and recognition. This journey begins with a comprehensive introduction that lays the groundwork for understanding the impact of social media in today's business world. Moving forward, discover why these platforms are more than just communication tools; they are vital for the growth and sustainability of modern enterprises. By delving into the intricacies of strategic planning, you will learn to navigate the social media landscape with purpose and precision, turning interactions into tangible results. Learning Outcomes Grasp the significance of social media marketing in the contemporary business ecosystem. Develop a robust and dynamic social media strategy tailored to your business objectives. Understand the framework for crafting impactful content that resonates with target audiences. Gain insights into measuring and analysing social media performance for continuous improvement. Apply strategic thinking to engage with customers and build a loyal online community. Why choose this Social Media Strategy for Business course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Social Media Strategy for Business Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Social Media Strategy for Business course for? Business owners aiming to elevate their brand's digital presence. Marketing professionals seeking to enhance their social media expertise. Entrepreneurs looking to leverage social media for business growth. Digital strategists desiring to refine their campaign planning and execution. Brand managers focusing on cultivating a strong online community. Career path Social Media Coordinator - £18,000 to £28,000 Digital Marketing Specialist - £20,000 to £30,000 Content Strategist - £25,000 to £40,000 Social Media Manager - £22,000 to £35,000 Brand Manager - £30,000 to £50,000 Online Community Manager - £20,000 to £30,000 Prerequisites This Social Media Strategy for Business does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Social Media Strategy for Business was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 1: Introduction Unit 1: Introduction 00:02:00 Section 2: Importance of Social Media Marketing for Business Unit 1: Why Social Media Marketing is Important for Every Business 00:13:00 Unit 2: Social Media Terminology 00:04:00 Section 3: Creating a Social Media Strategy Unit 1: How to Create an Internet Marketing System That Will Generate Sales 00:22:00 Unit 2: How to Find Sources for Great Posts 00:05:00 Unit 3: How to Create a Social Media Calendar 00:08:00 Unit 4: Elements for the Perfect Posts 00:07:00 Unit 5: How to Create Standard Social Media Messages 00:14:00 Unit 6: How to Stay in Touch with Your Followers 00:13:00 Unit 7: How to Evaluate Your Social Media Campaigns 00:11:00 Assignment Assignment - Social Media Strategy for Business 00:00:00

Level 7 QLS Endorsed Course | CPD & CiQ Accredited | Advanced Learning Materials | Free PDF Certificate| Lifetime Access

Description:  Confidence is the key to achieving your goals and building healthy relationships. However, lack of confidence and self-esteem can hurt you personally and professionally. Fortunately, there are steps you can take to improve and enhance your self-confidence. This course will demonstrate the strategies for building the confidence you can apply at work and in your own life. Figure out how to claim where you are and where you need to be, expel negativity, and imagine achievement. In this course, you will learn the necessary skills, knowledge, and information of Self Esteem & Self Development.  Who is the course for? Individuals who wish to improve their levels of confidence and build their self-esteem. Individuals who desire to take their social skills to the next step. People who want to live a happy life by feeling better about whom they are. Individuals who want to improve their ego and have better relationships in their life. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Self Esteem & Self Development Course helps you boost your self-esteem to new heights with techniques for both adults and teenagers. Development of Self Esteem INTRODUCTION 01:00:00 LOW SELF-ESTEEM? Why It Occurs? 01:00:00 YOUR LACK OF SELF-ESTEEM 01:00:00 SELF ESTEEM - GETTING TO THE Root OF THE ISSUE 01:00:00 SELF-ESTEEM AND THE INNER VOICE 01:00:00 YOU GET WHAT YOU PROJECT 01:00:00 SELF-ESTEEM BUILDING EXERCISES 01:00:00 WHERE, WHEN AND HOW TO BUILD SELF-ESTEEM 01:00:00 CONCLUSION 00:30:00 Being Assertive Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Self Esteem and Assertiveness Skills Course- Activities 00:00:00 Development of the Self Self Development through Visualization and Affirmation 01:00:00 Hints in Affirmation and Visualization 01:00:00 Development for Affirmation and Visualization 00:45:00 How to Build Critical Thinking Skills 01:00:00 Visualizing Problems with Affirmations 00:30:00 Development Evaluation in Affirmation and Visualization 00:30:00 Practice Development through Visualization and Affirmation 01:00:00 Self-Development Procedures through Visualization 01:00:00 Development thru Visualization of Problems in Affirmation 01:00:00 Process of Affirmation through Development Visualization 01:00:00 Sense of Development thru Affirmation and Visualization 01:00:00 Natural Development thru Affirmation and Visualization 01:00:00 Visualization through Development Affirmation 01:00:00 Choices in Development thru Affirmation and Visualization 01:00:00 Development thru Argument Affirmation and Visualization 01:00:00 Visualization in Development of Affirmation 01:00:00 Revolutionary Development thru Visualization and Affirmation 00:30:00 Focus for Development thru Visualization and Affirmation 01:00:00 Visualization Music thru Affirmation Development 01:30:00 Energy Development thru Visualization and Affirmation 01:00:00 Relax with Development thru Affirmative Visualization 01:00:00 New Age Development in Affirmative Visualization 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Self Esteem & Self Development Course 00:30:00 Final Exam Final Exam- Self Esteem & Self Development Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This short online programme is designed for anyone who comes into contact with children through their work or leisure activities. Information sharing is key to delivering better, more efficient services that are coordinated around the needs of children, young people and families. It is essential to enable early intervention and preventative work, for safeguarding and promoting welfare and for wider public protection. Information sharing is a vital element in improving outcomes for all.

Realize your potential with this Self Development Course Personal development is a lifelong process. It is a way for people to assess their skills and qualities, consider their aims in life and set goals in order to realize and maximise their potential. With this course you can realize your potential and achieve your life goals. Personal development is a form of coaching that focuses entirely on the self. This style of coaching aims to evaluate and assess your current strengths and weaknesses in order to improve a certain aspect of life. Just as an athlete would have a coach to push and support them, a personal development coach is there to make you feel at ease and confident in your life. You deserve to be happy and proud of where you are; a coach will help you achieve that happiness and develop any skills you wish to improve. With this course you can learn how to improve on your personal development so that you can tackle day to day situations with more confidence. Course Highlights Extended Diploma in Personal Development is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Personal Development into 28 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Personal Development Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Personal Development is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Personal Development is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1: Personal Development Basics Affirmations FREE 01:00:00 Goals FREE 01:00:00 Improve Social Skills 00:30:00 Be A Leader 00:30:00 Brain Power 00:15:00 People Skills 01:00:00 Communication 01:30:00 Shape Your Destiny 00:15:00 Let Go 01:00:00 Personal Magnetism 00:30:00 Module 2: Development of Self Tony Robbins-Learn How to Achieve Bigger Things 00:30:00 Steve Pavlina-Quit Griping 00:30:00 Brian Tracy-Eat A Toad 00:30:00 Why Network Marketing Is Good 01:00:00 Deepak Chopra- Synchrodestiny 00:30:00 Jim Rohn-Work More Efficiently 01:00:00 Stephen Covey-Communicating 00:15:00 Dani Johnson-Facing Fear 01:00:00 Bob Proctor-No Limits 00:30:00 Abraham Maslow-Theory of Personality 01:00:00 Wrapping Up 00:15:00 Module 3: Goal Setting Understanding Goal Setting Theory FREE 00:30:00 Motivation and Goal Setting FREE 00:30:00 Importance of Goal Setting 00:30:00 Setting Goals and Objectives 00:30:00 Goal Setting Techniques 01:00:00 Goal Setting Strategy 01:00:00 Tips on Goal Setting 01:00:00 Mock Exam Mock Exam- Extended Diploma in Personal Development 00:30:00 Final Exam Final Exam- Extended Diploma in Personal Development 00:30:00

Agile Software development is the combination of Software Development Methodologies that include Scrum, Kanban Methodology, Lean Software development methods, etc. The Agile Master Certificate is the highest level in the Agile Consortium certificate series. The Agile Master Training Video Course provides the essential features and concepts of Agile Methodologies. Throughout the course, you will learn the basics of Agile methodologies with a special focus on Kanban methodology and Lean Software Development. The course will also include the basic of Scrum and make you and year team organized to make changes quickly based on the Agile Principles if necessary. You will learn the XP software development Process and other Agile methods so that you can choose the right techniques for you. The Agile Master Training Video Course helps you increase your knowledge and methods of running Software Development process by improving the teamwork, communication, and speed in line with the Agile framework. After completing the course, you will be able to work confidently in your Software Development Projects with peers. Course Highlights Agile Master Training Video Course is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Agile Master Training Video Course into 28 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 45 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Agile Master Training Video Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Agile Master Training Video Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Agile Master Training Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Course Introduction Course Introduction 00:10:00 Agile Overview Agile Overview 00:01:00 Intro to Agile 00:10:00 The Agile Manifesto 00:17:00 Domains of Agile Practices 00:16:00 Summary 00:01:00 Understanding Lean Software Development Understanding Lean Software Development 00:01:00 Lean Origins and Principles 00:23:00 Summary 00:01:00 Understanding Kanban Understanding Kanban 00:01:00 Kanban Origins 00:09:00 Six Core Practices of Kanban 00:10:00 Summary 00:01:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:09:00 Scrum Concepts and Principles 00:14:00 Scrum Processes 00:05:00 Summary 00:01:00 Understanding XP Software Development Understanding XP Software Development 00:01:00 Intro to Extreme Programming (XP) 00:10:00 Extreme Programming (XP) Practices and Adoption 00:06:00 Summary 00:01:00 Other Agile Models Other Agile Models 00:01:00 DSDM 00:10:00 Crystal 00:06:00 Feature Driven Development 00:07:00 Comparing Agile Methods 00:08:00 Summary 00:04:00 Mock Exam Mock Exam - Agile Master Training Video Course 00:20:00 Final Exam Final Exam - Agile Master Training Video Course 00:20:00

Start-ups and business people are a mixed bunch. But one thing the winners all have in common Is - the ability to influence others. Capacity to sell their ideas, sell their goods, sell their services. The online course will provide learners with a platform to apply the selling skills needed in a sales cycle from the minute they start managing the account and get to know the clients to closing sales and building a strong relationship with them. The learners will also develop practical selling skills in this course and enhance their communication skills with their customers. This training is suitable for sales people of any level. Course Highlights Professional Sales Skills Training Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Sales Skills Training Diploma into 28 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 3 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Sales Skills Training Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Sales Skills Training Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Sales Skills Training Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Salesmanship Introduction To Salesmanship FREE 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations FREE 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Mock Exam Mock Exam- Professional Sales Skills Training Diploma 00:30:00 Final Exam Final Exam- Professional Sales Skills Training Diploma 00:30:00

Unlock the secret to becoming the first impression every company wants. This all-in-one receptionist training bundle is crafted to help you stand out in competitive front-desk and administrative roles—whether you're aiming for the corporate office, legal firm, private medical clinic, or fast-paced hospitality environment. With 20 career-relevant courses bundled into one powerful package, this is your chance to boost your CV, sharpen your office readiness, and position yourself as the go-to candidate hiring managers can’t ignore. Start today and don’t let opportunity pass you by. Description In today’s job market, employers are searching for more than just a friendly smile at reception. They want precision, professionalism, and digital fluency. Whether you’re stepping into the receptionist role for the first time or transitioning into a high-level support position, this 20-in-1 course bundle is designed to help you check every box recruiters are looking for. From legal offices and healthcare centres to tech startups and virtual teams, receptionists and admin professionals are the gatekeepers of smooth operations. This bundle was developed to make you hireable—across multiple industries, formats (remote or on-site), and sectors where multitasking, communication, and professionalism are mission-critical. What’s more? You’re not just investing in training—you’re investing in employability. And with 20 career-aligned topics bundled in one unbeatable value offer, you won’t find a more efficient way to future-proof your profile. Miss it, and you could be watching someone else step into the job that could’ve been yours. FAQ Who is this bundle suitable for? Anyone pursuing roles like receptionist, office assistant, virtual PA, administrative coordinator, or customer-facing support staff in sectors like healthcare, education, tech, hospitality, or corporate services. Do I need experience to enrol? Not at all. This bundle is suitable for beginners, career changers, or current professionals aiming to sharpen their credentials. How does this improve my chances of getting hired? This bundle demonstrates core office-readiness across communication, compliance, digital tools, and interpersonal skills—all key traits employers prioritise when hiring. Can I complete this at my own pace? Absolutely. Flexibility is built in so you can study whenever and wherever suits you best. Is this bundle recognised in the UK job market? Yes—each course is structured with career applicability in mind, helping you meet common skills expectations for UK admin and receptionist roles. Why should I act now? Opportunities move fast. With this all-inclusive training, you’ll be ready to apply for jobs others aren’t qualified for—yet.