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Verbs are the driving force of any sentence, and when it comes to Spanish, getting them right can be the difference between a friendly chat and an awkward misunderstanding. This course takes you straight to the heart of Spanish grammar—its verbs—without the fluff or filler. Whether you're puzzling over present tense or lost in a sea of irregulars, this guide is structured to make things click with clarity and confidence. Designed for absolute beginners and casual learners alike, this course offers a no-nonsense, clear-cut approach to mastering Spanish verbs. You’ll learn how verbs function, how to conjugate them properly, and how to use them in daily conversation. It's all broken down in a way that makes learning less intimidating and a bit more enjoyable. Think of it as your grammar satnav—minus the shouting—pointing you in the right direction every time. Learning Outcomes: Develop a foundational understanding of Spanish verbs and their applications in language Learn how to conjugate verbs in the present tense, present perfect tense, and future tense Gain confidence in speaking and writing in Spanish using verbs Expand your vocabulary and understanding of practical applications of Spanish verbs in real-world scenarios Prepare for more advanced Spanish courses or exams that involve verb conjugation The Spanish Quick Guide for Everyone - Verbs course is designed to provide learners with a comprehensive understanding of Spanish verbs and their applications in language. Through engaging lessons, expert guidance, and a proven curriculum, learners will gain the skills and confidence they need to speak and write in Spanish using verbs. Upon completing this course, learners will have a solid foundation in Spanish verbs and be prepared for more advanced Spanish courses or exams. With a focus on developing practical skills in verb conjugation, this course is the key to unlocking your potential and achieving success in Spanish language learning. Spanish Quick Guide for Everyone - Verbs Course Curriculum Introduction Lesson 01: Infinitives Lesson 02: Impersonal verb "se puede" Lesson 03: The "going" future tense Lesson 04: The present perfect tense Lesson 05: The present tense Lesson 06: Recap How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Beginners interested in learning Spanish verbs Individuals seeking to improve their Spanish language skills for personal or professional reasons Travelers interested in communicating more effectively in Spanish-speaking countries Students preparing for Spanish language exams or courses that involve verb conjugation Anyone interested in expanding their understanding of Spanish verbs and their applications in language Career path Translator Interpreter Foreign language teacher International business Travel and tourism £20,000 - £60,000+ (depending on career path and experience) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Planning a memorable social event isn’t just about booking a venue and ordering the catering — it’s about orchestrating moments that people will talk about long after the last canapé is eaten. This Social Events Planning Course is designed to guide you through the essential steps of event organisation, from the initial concept to the final guest list. Whether you’re eyeing a sparkling soirée, a classic afternoon tea, or a grand celebration, this course offers a clear path to mastering the art of seamless event preparation, all from the comfort of your own space. Through carefully structured lessons, you’ll discover how to navigate the finer points of budgeting, vendor liaison, theme selection, and guest engagement, without ever needing to step outside your door. It’s perfect for anyone keen to turn their flair for detail into a marketable skill — or simply to impress friends and family at the next gathering. All delivered in a friendly yet professional manner, this course ensures you acquire the knowledge to organise events that people will fondly remember — and maybe even envy. Key Features The Social Events Planning course includes the following offers: CPD Quality Standards Accredited Social Events Planning Course Lifetime Access No Hidden Fees 24/7 Tutor Support Certificate Available with reasonable price Discover a wealth of learning opportunities with our diverse range of online courses including Social Events Planning. From professional development to personal enrichment, we offer courses in a variety of subjects including business, technology, arts, languages, and more. This Social Events Planning course is carefully curated by industry experts and delivered through engaging multimedia content, interactive quizzes, and hands-on projects to ensure an immersive learning experience. Curriculum Module 1: Introduction To Social Event Planning Module 2: Event Design And Theme Development Module 3: Budgeting And Financial Management Module 4: Vendor Selection And Managementsiam Module 5: Logistics And Operations Module 6: Event Marketing And Promotion Why This Online Course is Better for You: Unlike traditional classroom settings, our online Social Events Planning course offers flexibility and convenience tailored to fit your busy lifestyle. With 24/7 access to Social Events Planning course materials and the ability to learn at your own pace, you can study whenever and wherever it's most convenient for you. Plus, our online platform provides a supportive community of fellow learners and dedicated instructors to guide you every step of the way. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Social Events Planning course is designed for anyone eager to expand their knowledge and skills, regardless of their background or experience level. Whether you're a working professional looking to upskill, a student seeking supplemental education, or an enthusiast pursuing a passion project, our courses are accessible to learners of all ages and abilities. Career path Invest in your future and unlock new career opportunities with our online Social Events Planning course. Gain valuable skills and credentials that are in high demand in today's competitive job market. Whether you're looking to switch careers, climb the corporate ladder, or start your own business, our Social Events Planning course provide the expertise and certification you need to succeed. Certificates Digital certificate Digital certificate - £9 Hard copy certificate Hard copy certificate - £15 A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

The ESG and Impact Investing Course introduces learners to the ever-evolving landscape of sustainable finance. With environmental, social and governance factors gaining growing attention, this course offers a sharp and timely look at how values and value can align. Designed for those keen to understand responsible investment strategies, it explores the principles, frameworks and decision-making models shaping investment today — all without slipping into jargon or idealism. Whether you're navigating investment options or shaping policy within an organisation, this course offers structured guidance on assessing ESG risks, opportunities and metrics. It also highlights how impact investing can deliver measurable outcomes alongside financial returns. It's about understanding what matters — and why it matters — when investment decisions are made in a world increasingly shaped by long-term thinking and stakeholder expectations. Key Features The ESG and Impact Investing course includes the following offers: CPD Quality Standards Accredited ESG and Impact Investing Course Lifetime Access No Hidden Fees 24/7 Tutor Support Certificate Available with reasonable price Discover a wealth of learning opportunities with our diverse range of online courses including ESG and Impact Investing. From professional development to personal enrichment, we offer courses in a variety of subjects including business, technology, arts, languages, and more. This ESG and Impact Investing course is carefully curated by industry experts and delivered through engaging multimedia content, interactive quizzes, and hands-on projects to ensure an immersive learning experience. Curriculum Module 1: Introduction To ESG And Impact Investing Module 2: Environmental Considerations In ESG And Impact Investing Module 3: Social Considerations In ESG And Impact Investing Module 4: Governance Considerations In ESG And Impact Investing Module 5: ESG Vs CSR Module 6: ESG Integration And Portfolio Construction Module 7: Impact Measurement And Evaluation Module 8: Regulatory Landscape And Policy Frameworks Module 9: Future Trends And Opportunities Why This Online Course is Better for You: Unlike traditional classroom settings, our online ESG and Impact Investing course offers flexibility and convenience tailored to fit your busy lifestyle. With 24/7 access to ESG and Impact Investing course materials and the ability to learn at your own pace, you can study whenever and wherever it's most convenient for you. Plus, our online platform provides a supportive community of fellow learners and dedicated instructors to guide you every step of the way. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our ESG and Impact Investing course is designed for anyone eager to expand their knowledge and skills, regardless of their background or experience level. Whether you're a working professional looking to upskill, a student seeking supplemental education, or an enthusiast pursuing a passion project, our courses are accessible to learners of all ages and abilities. Career path Invest in your future and unlock new career opportunities with our online ESG and Impact Investing course. Gain valuable skills and credentials that are in high demand in today's competitive job market. Whether you're looking to switch careers, climb the corporate ladder, or start your own business, our ESG and Impact Investing course provide the expertise and certification you need to succeed. Certificates Digital certificate Digital certificate - £9 Hard copy certificate Hard copy certificate - £15 A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Understanding the disturbing reality of child sexual exploitation (CSE) is not just important — it’s urgent. This course is designed for individuals who are serious about learning how to identify, respond to, and prevent instances of CSE. It offers a clear and structured overview of the warning signs, risk factors, and safeguarding procedures involved, ensuring learners walk away with solid theoretical awareness and confidence in their knowledge. Whether you're working with children or simply want to be more informed, this course lays out the facts plainly — without fluff or filler. From grooming behaviours to online risks and intervention strategies, it’s all presented in a direct and digestible way. With a strong focus on legal and ethical considerations in the UK, this training provides a professional yet approachable route to gaining the right understanding and perspective on a topic that demands careful attention and action. Meet the Accreditation This premium online course titled Child Sexual Exploitation and Interventions ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Child Sexual Exploitation and Interventions Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Child Sexual Exploitation and Interventions course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Child Sexual Exploitation and Interventions course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Child Sexual Exploitation and Interventions course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Child Sexual Exploitation and Interventions course today, and take control of your career! Course Curriculum: Module 01: Child Sexual Exploitation Patterns Module 02: Signs, Impact of Sexual Abuse and Human Trafficking Module 03: Abuse Disclosure, Therapy and Support Module 04: Respond and Support to Abused Child Module 05: Record Keeping & Management of Child Protection Information Module 06: Supporting a Child Dealing with Distress Module 07: Healthy Boundaries How is the Child Sexual Exploitation and Interventions assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Child Sexual Exploitation and Interventions training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Child Sexual Exploitation and Interventions course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Child Sexual Exploitation and Interventions training.

Life’s weight can sometimes feel overwhelming—especially when addiction, anxiety or unresolved trauma quietly influence your daily choices. This Level-3 course offers an insightful and structured journey into understanding the deeper roots of these challenges. It's designed to guide you through the emotional and psychological patterns that often go unnoticed but continue to impact your wellbeing and relationships. Whether you're supporting someone through their healing or working through your own emotional hurdles, this course delivers clear, compassionate knowledge rooted in theory and awareness. With modules that explore behavioural patterns, stress responses, emotional regulation, and trauma recovery frameworks, you’ll gain meaningful perspectives and guidance. If you’re ready to gain clarity and a sense of calm, this course provides the direction to help you better understand the hidden layers behind addiction, anxiety and trauma—right from the comfort of your own space. Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Release Addiction, Anxiety and Trauma Level-3 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Release Addiction, Anxiety and Trauma Level-3 course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Release Addiction, Anxiety and Trauma Level-3 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Release Addiction, Anxiety and Trauma Level-3 course is open to all, with no formal entry requirements. Career path Upon successful completion of the Release Addiction, Anxiety and Trauma Level-3 Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £79 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £79 International: £79+ £10 (postal charge) = £89 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Want to make scroll-stopping videos without a degree in film editing or hours spent scratching your head over complicated software? Say hello to CapCut. This crash course is designed for anyone who wants to sharpen their editing game using one of the most user-friendly video editing tools out there. Whether you’re putting together slick social media clips, reels that hit the algorithm sweet spot, or simply adding a bit of polish to your travel vlogs — this course walks you through the essentials and beyond, all from the comfort of your screen. We won’t drown you in jargon or waffle about editing theory. Instead, you’ll get a clear, structured approach to what really matters: how to use CapCut effectively. From trimming and transitions to text, filters and timing your beats to the music — it's all in here. With easy-to-follow guidance and a bit of creative flair, you’ll be piecing together videos like a seasoned editor. No fluff. Just clever editing made simple. Learning outcomes: Learn how to use the CapCut app to edit videos Master editing techniques such as adding music, sound effects, transitions, filters, and text Discover how to create engaging and professional videos using CapCut Understand the basics of video editing Enhance your video editing skills and productivity Our Editing on CapCut - A Crash Course is perfect for anyone who wants to learn how to create stunning videos using the popular video editing app, CapCut. This course covers everything from the basics of video editing to more advanced techniques such as adding music, sound effects, transitions, filters, and text to your videos. Our expert instructors will guide you every step of the way, ensuring that you have the skills and confidence needed to create engaging and professional videos. Editing on CapCut - A Crash Course Curriculum Lesson 01: Introduction Lesson 02: Layout of the Software Lesson 03: Cutting and Adding Overlays Lesson 04: Key Framing Lesson 05: Creating (Auto) Captions Lesson 06: Adding Music - SFX Lesson 07: Exporting Video Lesson 08: Advanced Editing Lesson 09: Final Words How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Content creators who want to learn how to edit their own videos Influencers who want to create more engaging content for their followers Beginners who want to learn the basics of video editing using CapCut Anyone who wants to enhance their video editing skills and productivity Professionals who want to expand their skill set and stay up-to-date with the latest video editing techniques Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Content Creator Social Media Manager Video Editor Video Producer The salary range for these roles in the UK ranges from £20,000 to £40,000 per year. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

If databases were kingdoms, SQL Server would be the crown jewel—and this bootcamp helps you understand why. Whether you're a curious beginner or someone who once dabbled in database queries, this course introduces you to Microsoft SQL Server in a way that feels both structured and digestible. From creating databases to querying data with finesse, you'll gain a clear understanding of how SQL Server works—without needing to download every technical manual Microsoft ever wrote. This course doesn't drown you in jargon or drag you into a tech fog. Instead, it’s paced with clarity, peppered with useful insights, and designed to help you genuinely grasp how to manage data efficiently. You'll learn key SQL concepts, explore table relationships, get to know stored procedures, and understand the logic that powers business intelligence—all while keeping your learning screen-based and refreshingly jargon-free. Let’s face it: data isn’t going anywhere, so you might as well learn to speak its language. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Microsoft SQL Server Bootcamp 2022 Section 01: Getting Started Section 02: SQL Server setting up Section 03: SQL Database basic Section 04: SQL DML (Data Manipulation Language) Section 05: SQL DDL (Data Definition Language) Section 06: SQL DCL (Data Control Language) Section 07: SQL Statement Basic Section 08: Filtering Data rows Section 09: Aggregate functions Section 10: SQL Query statements Section 11: SQL Group by statement Section 12: JOINS Section 13: SQL Constraints Section 14: Views Section 15: Advanced SQL commands Section 16: SQL Stored procedures Section 17: Import & Export data Section 18: Backup and Restore Database Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certification Once you have finished the course, you will be eligible to apply for a CPD QS accredited certificate as proof of your new skills and your continued professional development. Certificates are available as PDF for £9, or you can request a hard copy to be sent in the post for £15. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). Who is this course for? This Microsoft SQL Server Bootcamp 2022 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Microsoft SQL Server Bootcamp 2022 course is open to all, with no formal entry requirements. Career path Upon successful completion of the Microsoft SQL Server Bootcamp 2022 Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

Ready to go beyond the basics? The JavaScript Advanced Training Course is tailored for learners who already understand the fundamentals and are eager to sharpen their scripting edge. This course dives into asynchronous programming, closures, higher-order functions, module patterns, and more – all laid out with clarity and purpose. Whether you're brushing up or building out your skills, you'll find this course paced to keep things flowing without ever feeling overwhelming. Think of it as levelling up without the drama. Expect engaging lessons designed to explain the deeper mechanisms behind how JavaScript truly operates in the browser. We’ll unravel common pitfalls, explore performance techniques, and demystify complex concepts in a straightforward way. It's ideal for developers who want to write cleaner, faster, and more efficient code – all while learning in a structured, accessible format. So, if you're looking to refine your scripting finesse and take control of your code, this course is made with you in mind. Learning outcomes: Understand the basics of JavaScript programming language Learn how to work with loops and operators Understand how to enable and place JavaScript on a web page Develop skills in creating multimedia and interactive features using JavaScript Learn how to use image maps and animations in web development The JavaScript Advanced Training course is designed for individuals who are interested in expanding their knowledge of JavaScript programming language. This course covers advanced topics such as loops, variables, and operators, and how to enable and place JavaScript on a web page. Students will also learn how to use JavaScript to create multimedia and interactive features, including image maps and animations. This course is ideal for those who have a basic understanding of JavaScript and are looking to take their skills to the next level. It is also suitable for web developers who want to enhance their skill set and create more interactive and engaging web pages. JavaScript Advanced Training Course Curriculum Section 01: Introduction Section 02: Loop Section 03: Example Section 04: Print and Animation Section 05: Image Map and Multimedia Section 06: JavaScript Enabling and Placement Section 07: JavaScript Variables and Operators Section 08: While Loop How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals with a basic understanding of JavaScript who want to expand their knowledge Web developers who want to enhance their skill set Anyone interested in creating interactive and engaging web pages Students pursuing a career in web development Entrepreneurs and business owners who want to develop their own websites Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Web Developer Front-end Developer Full-stack Developer Software Engineer UI/UX Designer Salary range in the UK: £25,000 - £60,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

In a world where a single interaction can shape a customer’s loyalty, understanding the nuances of great service is no longer optional — it's expected. The Customer Service Techniques Course has been crafted for individuals who wish to improve how they engage, respond, and build rapport with customers, both calmly and confidently. From handling complaints with grace to mastering the art of listening, this course draws focus to the techniques that shape positive communication and professional behaviour. Whether you're at the beginning of your customer-facing journey or looking to sharpen your communication finesse, this course offers structured learning around tone, etiquette, and emotional intelligence. By learning how to manage expectations, deliver consistent messaging, and maintain composure under pressure, you'll gain a deeper understanding of what excellent service looks like across industries. If your goal is to leave customers feeling heard, helped, and happy — this course is an excellent place to start. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Living with bipolar disorder can feel like being on a relentless emotional rollercoaster—but understanding it shouldn't be. This thoughtfully designed course offers structured insight into bipolar disorder, breaking down the science, symptoms, and strategies that help manage its impact. With carefully organised modules, it takes you through the key aspects of mood fluctuations, common misconceptions, and how to recognise patterns before they take control. The content aims to make sense of the highs and lows, helping learners navigate the condition with greater clarity and confidence. Whether you're someone experiencing bipolar disorder, supporting a loved one, or simply seeking to understand it better, this course offers a solid foundation in mental health awareness specific to bipolar challenges. Learn to identify early warning signs, respond to mood shifts constructively, and build a more stable emotional environment. Delivered entirely online, it offers the flexibility to learn at your own pace—minus the clinical jargon or overly technical fluff. Instead, it’s honest, accessible, and written with a genuine touch of human warmth. Learning outcomes: Gain an understanding of the bipolar disorder and its impact on daily life Develop strategies for managing symptoms and preventing relapse Learn about the most effective treatments available, including medication management and psychotherapy Identify triggers and develop coping strategies Build a support network to help navigate the challenges of bipolar disorder Our Overcoming Bipolar Disorder course is designed to provide individuals with the tools and strategies needed to manage symptoms and lead a fulfilling life despite the challenges of bipolar disorder. Through this course, individuals will gain an understanding of the different types of bipolar disorder, the impact it can have on daily life, and the most effective treatments available. Our expert instructors will guide individuals through a variety of techniques, including medication management, psychotherapy, and self-care practices, to help manage symptoms and build resilience. Overcoming Bipolar Disorder Course Curriculum Section 01: Introduction Section 02: Part 1 - Prep for Mindfulness Practices to manage bipolar Section 03: Part 2 - Practicing Mindfulness to manage bipolar Section 04: Additional Files How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals living with bipolar disorder Friends and family members of individuals living with bipolar disorder Mental health professionals who want to expand their knowledge and skills in treating bipolar disorder Anyone interested in learning more about bipolar disorder and its impact on daily life Individuals who want to develop coping strategies and build resilience in the face of mental health challenges Career path Mental health counsellor Clinical psychologist Psychiatrist The salary range for these roles in the UK ranges from £25,000 to £100,000 per year, depending on the industry, level of experience, and qualifications. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.