A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
The Professional Certificate Course in Introduction to Public Health Administration provides an overview of the foundational concepts of public health. Students will learn how the World Trade Organization and the importance of prevention in public health define health. The course also covers the determinants of health, the evolution of public health, and the functions of public health agencies in the 21st century. The Professional Certificate Course in Introduction to Public Health Administration covers foundational concepts, including the definition of health by the World Trade Organization and the importance of prevention. After the successful completion of the course, you will be able to learn about the following, How Do We Define Health Health definition by World Trade Organization Prevention: The foundation of public health. The Determinants of Health Public Health Agencies Evolution of Public Health Public Health in the 21st Century Functions of Public Health The Professional Certificate Course in Understanding Public Health Administration provides an overview of the foundational concepts of public health. Students will learn how the World Trade Organization and the importance of prevention in public health define health. The course also covers the determinants of health, the evolution of public health, and the functions of public health agencies in the 21st century. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Public Health Administration This course focuses on the the fundamental structure and working of public health system. Understanding Public Health Administration Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Professionals Public Health Professionals Graduates and Undergraduates in Healthcare Fields Individuals Seeking to Enter Public Health Field Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Do you want to acquire the knowledge that will Help you Understand & Cope with Health Science? Embark on a journey through the enigmatic world of 'Health Science'. From the heartbeat's rhythm to the brain's electric dance, discover life's intricacies. Unravel secrets that have perplexed thinkers for ages. Dive deep into the wonders of wellness and medicine. Explore the tapestry of life, from cells to systems. Empower your understanding, sparking brighter futures. Your voyage into the essence of vitality begins here! Course Highlights Health Science is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Health Science for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Health Science Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Health Science is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Health Science is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Health Science Module 01: Introduction to Health Science 00:13:00 Module 02: Anatomy and Physiology 00:11:00 Module 03: Epidemiology and Public Health 00:14:00 Module 04: Healthcare Delivery Systems 00:11:00 Module 05: Behavioural and Lifestyle Factors in Health 00:10:00 Module 06: Infectious Disease and Public Health 00:13:00 Module 07: Critical Thinking and Problem Solving in Healthcare 00:11:00
ð Unlock the power to protect! Introducing our comprehensive course: 'Infection Control'! ð¦ In today's world, where global health concerns are at the forefront, there's never been a more crucial time to prioritize infection control. Our dynamic course equips you with the knowledge and skills needed to mitigate the spread of infectious diseases effectively. Whether you're a healthcare professional, caregiver, or simply passionate about safeguarding public health, this course is your gateway to becoming a proactive force against infections. ðª ð Benefits of Taking 'Infection Control' Course: Stay Ahead of the Curve: With ever-evolving pathogens and infectious diseases, staying updated on best practices for infection control is essential. Our course provides you with the latest insights and strategies to tackle emerging threats head-on. Enhance Your Expertise: Gain a comprehensive understanding of infection control principles, protocols, and procedures. From hand hygiene to environmental cleaning, you'll acquire the expertise needed to maintain a safe and sterile environment in any setting. Protect Yourself and Others: By mastering infection control techniques, you not only safeguard your own well-being but also contribute to the health and safety of those around you. Empower yourself to be a frontline defender against infections in your community. Boost Professional Credentials: Whether you're seeking career advancement in healthcare or aiming to enhance your resume, completing our 'Infection Control' course demonstrates your commitment to excellence in infection prevention and control. Peace of Mind: Equip yourself with the knowledge and skills to navigate public health challenges with confidence. With our course, you'll gain peace of mind knowing that you're equipped to handle infection control scenarios effectively. ð©âï¸ Who is this for? 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Together, let's combat infections and build a healthier, safer future! ð¼ð FAQ (Frequently Asked Questions) - Infection Control Q1. What is infection control? Infection control refers to the measures and practices implemented to prevent the spread of infections in various settings, including healthcare facilities, workplaces, schools, and communities. These measures aim to reduce the risk of transmitting infectious agents, such as bacteria, viruses, fungi, and parasites, from one person to another. Infection control strategies include hand hygiene, proper use of personal protective equipment (PPE), cleaning and disinfection of surfaces, safe handling and disposal of medical waste, and adherence to standard precautions and protocols. Q2. Why is infection control important? Infection control is essential for maintaining public health and preventing the spread of infectious diseases. Effective infection control measures can reduce the incidence of healthcare-associated infections (HAIs), protect healthcare workers and patients, minimize the burden on healthcare systems, and contribute to overall well-being and productivity in various environments. By preventing the transmission of pathogens, infection control measures also play a crucial role in containing outbreaks and pandemics. Q3. How can I practice infection control in my daily life? You can practice infection control in your daily life by adopting simple yet effective habits. These include: Regular handwashing with soap and water or using alcohol-based hand sanitizers. Covering your mouth and nose with a tissue or your elbow when coughing or sneezing. Avoiding close contact with sick individuals. Keeping commonly touched surfaces clean and disinfected. Using personal protective equipment, such as masks or gloves, when necessary. Following recommended vaccination schedules. Adhering to public health guidelines and regulations, especially during outbreaks or pandemics. Q4. How does infection control apply in healthcare settings? In healthcare settings, infection control is particularly critical due to the high risk of transmitting infections between patients, healthcare workers, and visitors. In addition to standard infection control practices, healthcare facilities implement additional measures, such as: Isolation precautions for patients with contagious diseases. Strict adherence to hand hygiene protocols. Use of specialized equipment and environmental controls to prevent cross-contamination. Staff education and training on infection control guidelines and procedures. Surveillance and monitoring of healthcare-associated infections to identify and address potential risks. By prioritizing infection control in healthcare settings, providers can ensure the safety and well-being of both patients and staff while maintaining the quality of care delivered. Course Curriculum Module 1-Introduction to Infection Introduction to Infection 00:00 Module 2-Chain of Infection Chain of Infection 00:00 Module 3- Foodborne & Waterborne infections Foodborne & Waterborne infections 00:00 Module 4- Skin Infection and Control Skin Infection and Control 00:00 Module 5-Bone Infection and it's control Bone Infection and it's control 00:00 Module 6-Nosocomial Infections and Control Nosocomial Infections and Control 00:00 Module 7-Infection prevention and control Infection prevention and control 00:00 Module 8-Good Hygiene Practices Good Hygiene Practices 00:00 Module 9-Maintaining personal hygiene Maintaining personal hygiene 00:00
Shape the future of healthcare by becoming a confident trainer with the Medical Teaching for Healthcare Staff: 8-in-1 Premium Online Courses Bundle — ideal for clinical supervisors, healthcare educators, and training officers. 💉 With a strong mix of first aid, GDPR, nursing basics, public health, phlebotomy, and biomedical engineering, this bundle is designed to develop both technical teaching ability and industry compliance. 🎓 Perfect for roles in NHS training, private clinics, emergency services, or vocational education. ✅ Compete High is proud to be rated 4.8 on Reviews.io and 4.3 on Trustpilot. 📝 Description As healthcare evolves, the need for skilled clinical educators is more critical than ever. This bundle covers: Paramedic education Biomedical foundations GDPR & patient data Emergency training modules Who is this for? Health training officers Phlebotomy trainers NHS ward educators Public health instructors ❓ FAQ Q: Can I use this for NHS training jobs? A: Absolutely — it's tailored for roles in staff development and public health education. Q: Are soft and technical skills included? A: Yes — from GDPR to phlebotomy, and public health to emergency care. Q: Is this a trusted provider? A: Yes — rated 4.8 on Reviews.io and 4.3 on Trustpilot.
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