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🌟 Unlock the Secrets to Hospitality Brilliance for Airbnb Success! 🌟 Are you ready to elevate your Airbnb hosting game and set new standards in hospitality excellence? Welcome to 'Hospitality Brilliance for Airbnb' - the ultimate online course designed to empower hosts like you to achieve unparalleled success in the world of short-term rentals!   🏡 Transform Your Space into a 5-Star Haven: Learn the insider secrets to curating a welcoming ambiance that guests can't resist. From decor tips to space optimization, discover how to create an unforgettable experience for your guests from the moment they step in.   🔑 Master the Art of Guest Experience: Craft exceptional guest experiences that garner rave reviews! Delve into communication strategies, anticipate guest needs, and exceed expectations every step of the way to ensure unforgettable stays.   💡 Marketing Magic for Maximum Bookings: Unlock the power of effective marketing! Harness social media, optimize your listing, and implement strategies to skyrocket your bookings and occupancy rates effortlessly.   📈 Boost Your Revenue & Ratings: Maximize your earnings while skyrocketing your Airbnb ratings! Gain insights into pricing strategies, guest satisfaction, and handling challenging situations with finesse.   🤝 Build a Stellar Reputation & Stand Out: Create a stellar reputation that sets you apart from the competition. Learn how to turn guests into loyal advocates who can't wait to return, spreading the word about your exceptional hosting.   🎓 What You'll Get: ️ Engaging video modules filled with actionable tips and techniques ️ Downloadable resources and templates for easy implementation ️ Exclusive access to a supportive community of like-minded hosts ️ Personalized feedback and guidance from industry experts   Join thousands of successful hosts who have transformed their Airbnb game with 'Hospitality Brilliance for Airbnb'! Ready to become a hospitality superstar and unlock the full potential of your Airbnb? Enroll now and embark on your journey to becoming a sought-after host in the realm of short-term rentals! Course Curriculum

Learn the art of wedding planning with the Level 5 Wedding Planner Course. Acquire the essential skills to coordinate weddings, manage budgets, and troubleshoot challenges. This course covers everything from dressing the wedding party to starting your own wedding planning business.

This online course Translation - Become A Successful Freelance Translator will teach you how to become a successful freelance translator. You will learn everything you need to start and grow your own translation business, from setting up your online profile to managing your finances.

If your idea of “posting a story” still involves telling one out loud, this Instagram for Beginners Course is a timely companion. Designed for those new to the platform or still figuring out the difference between a reel and a hashtag, the course offers a clear and friendly introduction to Instagram’s key features. From setting up a profile to understanding how content reaches followers (and the occasional stranger), it covers the essentials with step-by-step guidance that doesn’t assume you’re fluent in filters or fluent in anything, really. Whether you're hoping to share your cat, grow a small business, or simply figure out what all the fuss is about, this course helps you use Instagram with confidence and purpose — minus the stress of accidental live videos. You'll learn how to post, engage, navigate settings, and keep things secure, all while avoiding common mishaps (yes, even the one where you tag the wrong person and wonder why a plumber liked your holiday photo). Simple, structured and entirely online, this course helps you go from curious scroller to capable user — one post at a time. By the end of the course, individuals will be able to: Keep in mind how to sign up for Instagram and build a successful profile Identify how to capture and edit pictures and videos, as well as how to produce captivating subtitles for your work Explore the fundamentals of Instagram marketing, including how to utilise hashtags, Instagram stories, and IGTV, as well as how to leverage Instagram's built-in statistics to track the effectiveness of your account Learn how to implement and carry out an Instagram marketing plan Know how to utilise Instagram to connect and interact with your audience This course is ideal for anyone looking to improve their understanding of effectively using Instagram as a marketing and communication tool, including entrepreneurs, business owners, marketers, and anyone looking to promote their personal brand. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) This masterclass Instagram for Beginners online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Instagram for Beginners is the perfect place to kickstart your dream career. On the Instagram for Beginners course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our Instagram for Beginners today and take control of your career! Course Curriculum: Module 01: Top 7 Ways to Use Instagram Guides Module 02: 5 Reasons Why You Should Use Instagram Guides Module 03: Nine Quick Tips to Creating Successful Instagram Guides Module 04: How to Use Instagram Guides to Create a Brand Module 05: Best 5 Ways to Promote Your Instagram Guides Module 06: The Most Effective Types of Instagram Guides Module 07: How to Promote Your Content through Instagram Guides Module 08: How to Increase Engagement on Your Instagram Guides Module 09: 6 Quick Reasons to Use Instagram Guides to Grow Your Business Module 10: How to Use Instagram Guides to Supplement Your Posts Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Instagram for Beginners course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). Who is this course for? This course is suitable for the following: Individuals who are new to Instagram and want to learn how to use the platform Business owners and entrepreneurs who want to use Instagram to promote their products or services Marketing professionals who want to use Instagram as a marketing tool Social media managers who want to improve their understanding of Instagram Individuals who want to build a personal brand or grow their personal following on Instagram Requirements This course is open to all, with no formal entry requirements. Career path Digital Marketing Manager (£27,000 to £65,000) Digital Marketing Coordinator (£20,000 to £50,000) Social Media Manager (£25,000 to £60,000) PPC Manager (£18,000 to £40,000) Email Marketing Manager (£21,000 to £50,000) E-commerce Marketing Manager (£20,000 to £50,000) SEO Manager (£22,000 to £60,000) Content Marketing Manager (£22,000 to £60,000)

Unlock your potential as a Recruitment Consultant with our comprehensive Diploma. Master recruitment strategies, candidate sourcing, and interview techniques. CPD Certified.

Child Care & Parenting with Shark Music Embark on a transformative journey in Child Care with our unique course that includes understanding the concept of "Shark Music" in parenting. Enhance your Child Care skills with emotional intelligence and conflict resolution strategies tailored for children and parents alike. Learning Outcomes: Recognise "Shark Music" cues in parenting for proactive Child Care. Decode the language of behavior in children within Child Care practices. Cultivate emotional intelligence during childhood for better Child Care outcomes. Implement conflict resolution techniques in Child Care settings. Strengthen the parent-child relationship through informed Child Care strategies. Navigate parenting challenges with effective Child Care solutions. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Child Care & Parenting with Shark Music: Understanding "Shark Music" in Parenting: Comprehend the underlying anxieties in parenting that affect Child Care decisions. Language of Behaviour in Children: Decode behavioral cues in children to improve communication and Child Care practices. Emotional Intelligence in Childhood: Foster emotional intelligence in children as a fundamental aspect of their Child Care development. Conflict Resolution with Children: Utilise conflict resolution tactics to handle disputes effectively in Child Care scenarios. Nurturing Relationship: Enhance the bond between parent and child with strategies grounded in expert Child Care insights. Parenting Challenges: Identify common parenting challenges and address them with practical Child Care techniques.

Employers in the United Kingdom, particularly those in the health and social care sectors, are increasingly interested in their staff having a good understanding of various mental health problems. The demand for mental health skills and resources has steadily increased over the last decade, but it has increased since COVID19. Employees and employers have placed mental health awareness at the top of their priority lists. This Level 2 Mental Health course will teach you about various aspects of mental illness and will help you improve your skills. This Level 2 Mental Healthqualification will help you to gain a thorough understanding of mental health needs and how to deal with them. The Level 2 Mental Healthcourse includes a wide range of mental health issues and how they affect individuals. You will also learn how to manage these illnesses and work with people on tackling mental health problems. Learning Outcomes After completing this Level 2 Mental Health course, the learner will be able to: Understand the fundamentals of Mental Health. Gain a solid understanding of stress, Anxiety, Phobias, Depression, Postnatal Depression and Schizophrenia. Gain in-depth knowledge about Dementia. Understand Bipolar Disorder and Eating Disorders. Understand Attention Deficit Hyperactivity Disorder (ADHD). Understand Obsessive-Compulsive Disorder (OCD). Understanding Post-Traumatic Stress Disorder ( PTSD). Why Choose Level 2 Mental Health Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Level 2 Mental Health Course Course 01: Level 2 Mental Health Course 02: Level 3 Diploma in Healthcare Support Course 03: Level 2 Award in Awareness of Dementia **Other Benefits of Level 2 Mental Health Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 1: Understanding Mental Health Know what is meant by mental health and mental ill-health Understand how mental health care has changed over time Understand the social context of mental ill health Understand the legal context of mental ill health Module 2: Understanding Stress Understand the term 'stress' Understand possible causes of stress Understand how stress can affect an individual Understand how stress may be managed Module 3: Understanding Anxiety Understand the terms 'anxiety' and 'panic attack' Understand possible causes of anxiety Understand how anxiety can affect the individual and others Understand how anxiety may be managed Module 4: Understanding Phobias Understand the term 'phobias' Understand the possible causes of phobia Understand how a phobia can affect the individual and others Understand how phobias may be managed Module 5: Understanding Depression Understand the term 'depression' Understand the possible causes of depression Understand how depression affects the individual and others Understand how the demands of daily life can affect depression Understand how depression can be managed Module 6: Understanding Postnatal Depression Understand the term 'postnatal depression' Understand the causes of postnatal depression Understand puerperal psychosis Understand how postnatal depression can affect the mother and others Understand how preparation for the birth can help reduce the risk of postnatal depression Understand how postnatal depression may be managed Understand how puerperal psychosis may be managed Module 7: Understanding Bipolar Disorder Understand the term 'bipolar disorder' Understand the causes of bipolar disorder Understand how bipolar disorder can affect the individual and others Understand how bipolar disorder may be managed Module 8: Understanding Schizophrenia Understand the term 'schizophrenia' Understand the causes of schizophrenia Understand how schizophrenia can affect the individual and others Understand how schizophrenia may be managed Module 9: Understanding Dementia Understand the term 'dementia' Understand the causes of dementia Understand how dementia can affect the individual and others Understand how dementia may be managed Understand factors which may adversely affect a person with dementia Module 10: Understanding Eating Disorders Understand the term 'eating disorder' Understand the causes of eating disorders Understand how an eating disorder may affect the individual and others Understand how a specific eating disorder may be managed Module 11: Understanding Attention Deficit Hyperactivity Disorder Understand the term 'ADHD' Understand the causes of ADHD Understand how ADHD can affect the individual and others Understand the symptoms associated with ADHD Understand how ADHD may be managed Module 12: Understanding Obsessive-Compulsive Disorder - OCD Understand the term 'OCD' Understand the causes of OCD Understand how OCD can affect the individual and others Understand the thoughts and behaviour associated with OCD Understand how OCD may be managed Module 13: Understanding Post-Traumatic Stress Disorder - PTSD Understand the term 'PTSD' Understand the causes of PTSD Understand how PTSD can affect the individual and others Understand the symptoms associated with PTSD Understand how PTSD may be managed -------------- **GIFT Courses: Course 01: Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control Module 11: Cleaning, Decontamination and Waste Management Module 12: Duty of Care in Care Settings Module 13: Promote Equality and Inclusion in Care Settings Module 14: Promote Person-Centred Approaches in Care Settings Module 15: Study Skills for Senior Healthcare Support Workers Module 16: Undertake Personal Hygiene Activities with Individuals Module 17: Implement Therapeutic Group Activities Module 18: Obtain a Client History Module 19: Care for the Elderly Module 20: Understand Mental Health Interventions Module 21: Understanding Suicide Interventions -------------- Course 02: Level 2 Award in Awareness of Dementia Module 01: Dementia Awareness Module 02: The Person Centered Approach to the Care and Support of Individuals with Dementia Module 03: Understand the Factors that Can Influence Communication and Interaction with Individuals who Have Dementia Module 04: Understand Equality, Diversity and Inclusion in Dementia Care Assessment Method After completing each module of the Level 2 Certificate in Awareness of Mental Health Problems, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Mental Health course is ideal for anyone who wants to start a career in the mental health care sector or who already works in this field and wants to learn more about mental health awareness. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 2 Mental Health course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path If you enrol in this Level 2 Mental Health course, it could lead to a career in Education and Childcare. This is especially useful for careers like: Social Work Assistant (£12,500 to £25,000) Mental Health Nurse (£25,654 to £45,838) Psychological Wellbeing Practitioner (£25,654 to £45,838) Certificates Certificate of completion Digital certificate - Included

Overview Become part of a continually thriving industry in the UK and learn how to forge a dynamic new career path in haircare This comprehensive course will swiftly train you to become a skilled hairdresser and barber, able to perform professional unisex salon services. The Hairdressing and Barbering course is designed to teach you all the required skills as a unisex hairstylist. You will not only be taught how to shape and cut many different types of hair and understand facial structures, but you will also be shown on how to establish rapport and communication with each client, and produce results that will please and delight them. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hairdressing and Barbering course. It is available to all students, of all academic backgrounds. Requirements Our Hairdressing and Barbering course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 44 lectures • 14:23:00 total length •Who are Hairdressers?: 00:15:00 •Anatomy of the skull: 00:15:00 •Hair Type: 00:15:00 •Face shapes, Characteristics & Style concepts: 00:15:00 •Hair Salon Equipments & Furnitures: 00:15:00 •Cutting the Hair: 00:15:00 •Cutting hair - One length hair: 00:15:00 •Cutting hair - Uniform Layer: 00:15:00 •Cutting hair - Short graduation: 00:15:00 •Cutting hair - Long graduation: 00:15:00 •Cutting hair - Curly hair: 00:15:00 •Cutting hair - Fringes: 00:15:00 •Braiding Hair: 00:15:00 •Applying Braiding Techniques: 01:00:00 •Finishing Hair: 00:15:00 •Health & Safety in Hairdressing: 01:00:00 •About Of Hair Style: 00:30:00 •Check Out Your Face Shape: 01:00:00 •Choosing Your Style On Your Shape: 01:00:00 •Best Hairstyles For A Long Face: 00:30:00 •Best Hairstyles For A Square Face: 00:30:00 •Best Hairstyles For A Round Face: 00:30:00 •Best Hairstyles For A Heart Shaped Face: 01:00:00 •How To Love Your Style: 00:30:00 •Wrapping Up: 00:02:00 •Introduction: 00:05:00 •Tools: 00:15:00 •Social aspect of the business part one: 00:24:00 •Social aspect of the business part two: 00:10:00 •How to interact with the clients: 00:13:00 •Negotiating and dealing with the financial aspect of the business: 00:08:00 •Dealing with you coworkers the problem that you might face: 00:03:00 •Consultation: 00:07:00 •After the consultation: 00:11:00 •Clipper work 1: 00:12:00 •Clipper work 2: 00:14:00 •Clipper work 3: 00:07:00 •Clipper work 4: 00:09:00 •Scissor work: 00:15:00 •Scissor work 2: 00:16:00 •Beard work 1: 00:06:00 •Beard work 2: 00:16:00 •Conclusion and end of the course: 00:10:00 •Assignment - Training Course for Hairdresser and Barber: 00:00:00

The Conflict Management at Work Training is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Conflict Management at Work Training consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when, rapport building and much more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Call Centre & Customer Service Training Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Call Centre & Customer Service Training Course - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Call Centre & Customer Service Training Course - Old Version Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.