2030 Courses delivered On Demand

Whether you're a novice or an experienced user wishing to advance your Microsoft Office Skills (Excel, Word, PowerPoint), IT Functional Skills with Admin, Secretarial & PA, this course offers many things for you.

Overview: Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion. With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level. The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today. This Customer Service & CRM Training Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Customer Relationship Management Course 03: Know Your Customer (KYC) Course 04: Leadership & Management Diploma Course 05: Risk Management Level 7 Course 06: Retail Management Level 5 Course 07: Effective Communication Skills Course 08: Performance Management Course 09: Quality Management Course 10: Time Management Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning. Why Choose this Customer Service Bundle? FREE Customer Service & CRM CPD-accredited certificate Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery) Lifetime access to the Customer Service & CRM course materials The Customer Service & CRM program comes with 24/7 tutor support Get instant access to this Customer Service & CRM course Learn Customer Service & CRM training from anywhere in the world The Customer Service & CRM training is affordable and simple to understand The Customer Service & CRM training is entirely online Description: The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal. Customer Service & CRM Bundle Certificates after completion: PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds. Requirements Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace. Career path Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Getting Started The qualifications of the QUALIFI Level, 5 Extended Diploma in Business Management develop and reward today and future business managers and continue to bring recognition and professionalism to the management sectors. With a focus on practical skills, this diploma equips learners with the skills needed to become effective business managers in today's dynamic and globalised business environment. Key Benefits To understand and apply the principles of leadership in a business environment. Review and apply business management principles within the industry and specific environment. Develop strategic plans that align with the vision and objectives of an organisation. Understand and apply financial management principles to analyse financial statements and make informed decisions. Develop and implement marketing strategies to promote products and services. Lead and manage teams effectively by using appropriate leadership styles. Effectively use verbal and communication skills. Manage one's personal development and growth. To improve learners' employability by allowing them to explore the relationship between management theories and their practical application in the business world. Analyse problem-solving techniques specific to business and industry.   Career Pathways The QUALIFI Level 5 Diploma in Extended Business Management can open many career pathways including, but not limited to: Operations manager with an estimated average salary of £48,814 per annum Accounts manager with an estimated average salary of £46,657,506 per annum Financial analyst with an estimated average salary of £45,000per annum Marketing manager with an estimated average salary of £50,000 per annum Sales manager with an estimated average salary of £48,000 per annum Business Analyst with an estimated average salary of £61,118 per annum Assistant manager with an estimated average salary of £40,222 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations   Entry Requirements The Qualification has been designed to be accessible without artificial barriers restricting access; for this Qualification, applicants must be 18 or older.   Learners who possess Qualifications at Level 3 and/or 4; Learners who have work experience at a managerial level and demonstrate ambition with clear career goals; Learners who possess a first degree in another discipline and want to develop their careers in business. Progression Completing the QUALIFI Level 5 Diplomas will enable learners to progress to: QUALIFI Level 6 Diploma in related areas. Bachelor'sBachelor's degree final year. Employment in an associated profession.   Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.       Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Bus1.1: Communication in an Organisation Reference No : D/507/1581 Credit : 20 || TQT : 200 This unit is divided into three parts and examines communications at an organisational level, interpersonal communications and managing internal and external communications. UNIT2- Bus1.2: Leadership and the Organisation Reference No : H/507/1582 Credit : 20 || TQT : 200 This unit looks at developing practical leadership skills at a non-strategic level within a rapidly changing working environment. The unit allows learners to explore the attributes and skills of successful leaders in depth. UNIT3- Bus1.3: Financial Awareness Reference No : M/507/1584 Credit : 20 || TQT : 200 The overriding aim of the unit is to provide the learner with the necessary knowledge to critically evaluate the financial systems, processes and procedures in their organisations. UNIT4- Bus1.4: Managing Change Reference No : A/507/1586 Credit : 20 || TQT : 200 Management has often been defined as ''creating change through people,'' this unit encourages learners to adopt this approach to change. This unit aims to enable learners to understand the issues relating to the management of activities with a particular focus on problem-solving. UNIT5- Bus1.6: Developing Teams Reference No : J/507/1588 Credit : 20 || TQT : 200 The unit focuses on building, developing and supporting teams to enable them to achieve their goals and objectives. Learners will identify the skills and potential of teams and individuals. UNIT6- Bus2.1: Responding to the Changing Business Environment Reference No : R/507/1612 Credit : 20 || TQT : 200 The unit aims to introduce the learner to several dynamic factors that affect how an organisation operates and the required change in management. UNIT7- Bus2.2: Effective Decision Making Reference No : Y/507/1613 Credit : 20 || TQT : 200 The unit aims to equip the learner with the means to manage the decision-making process rather than the outcome or decision itself. By recognising decision-making methods, the learner can stress the need for greater participation of stakeholders to ensure pro-activity and innovation. UNIT8- Bus2.3: Business Development Reference No : D/507/1614 Credit : 20 || TQT : 200 The unit will allow learners to work in a team to investigate new business formats and a feasibility assessment for a potential knowledge-based product or service opportunity identified by the team. UNIT9- Bus2.4: Business Models and Growing Organisations Reference No : H/507/1615 Credit : 20 || TQT : 200 To introduce working for and managing creatively within a smaller growth organisation. This unit examines how the small business grows, the reasons for success and how best to manage available growth options. UNIT10- Bus2.5: Customer Management Reference No : K/507/1616 Credit : 20 || TQT : 200 This unit is designed to help learners understand the role of customer-centred organisations. The unit aims to provide learners with understanding and insight into customer behaviour. It will develop skills, and learners will use tools and practice an organisation can use to retain and improve customer retention and relationships. UNIT11- Bus2.6: Risk Management and Organisations Reference No : T/507/1618 Credit : 20 || TQT : 200 This unit will involve the learner developing risk profiles and identifying risk management strategies for selected case studies. The aim is to provide learners with an understanding of what makes an effective organisation, balancing opportunity with change and closely linked with creativity and innovation. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

The Professional Certificate Course in Project Quality Management System is designed to provide a comprehensive overview of project quality management. The course covers the three processes of project quality management, namely quality planning, quality assurance, and quality control. Participants will learn about the importance of establishing and implementing a quality management system (QMS) and its key elements. Additionally, the course covers the concept of a quality circle, its characteristics, problems, and phases. Participants will also study ISO 9000 or EN 29000, its seven quality principles, and the ISO 9000 series. The course also covers Total Quality Management (TQM), its principles, methods, and steps. Finally, participants will gain an understanding of the concept of Kaizen or continuous improvement, its types, cycle, and how it can be applied in project quality management. This Professional Certificate Course in Project Quality Management System provides a comprehensive understanding of quality management principles and techniques for successful project execution. Upon completion, participants will have the knowledge and skills necessary to implement a comprehensive quality management system in their projects. After the successful completion of the course, you will be able to learn about the following, Project Quality Management, its three Processes, Quality Management System's importance, Establishing and Implementing a QMS, and its elements. Quality Circle, its characteristics, problems, and phases along with studying ISO nine thousand or EN twenty-nine thousand, its seven Quality Principles, and most importantly, ISO nine thousand series. Total Quality Management, its Principles, Methods, and Steps, along with understanding the concept of Kaizen or Continuous Improvement, its types, Cycle. The Professional Certificate Course in Project Quality Management System is designed to provide a comprehensive overview of project quality management. The course covers the three processes of project quality management, namely quality planning, quality assurance, and quality control. Participants will learn about the importance of establishing and implementing a quality management system (QMS) and its key elements. Additionally, the course covers the concept of a quality circle, its characteristics, problems, and phases. Participants will also study ISO 9000 or EN 29000, its seven quality principles, and the ISO 9000 series. The course also covers Total Quality Management (TQM), its principles, methods, and steps. Finally, participants will gain an understanding of the concept of Kaizen or continuous improvement, its types, cycle, and how it can be applied in project quality management. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Project Quality Management System Self-paced pre-recorded learning content on this topic. Professional Certificate Course in Project Quality Management System Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience Project Managers Quality Managers Quality Assurance Professionals Quality Control Professionals Engineers Operations Managers Continuous Improvement Specialists Anyone interested in Project Quality Management. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Management Skills Bundle Course for Teachers The demand for highly skilled educators has never been higher in the United Kingdom. To excel in the dynamic world of education, teachers need more than just subject knowledge - they require a holistic set of management skills to foster an enriching learning environment. That's where our Management Skills Bundle Course for Teachers comes into play! In this course, you will unlock the secrets of effective classroom management. Plus, you will discover proven strategies to engage students, maintain discipline, and create an optimal learning atmosphere. Here, you will master the art of lesson planning and organisation, which will assist you in making lessons that are structured, coherent, and aligned with curriculum standards. Moreover, in this Management Skills Bundle Course for Teachers, you will learn how to assess student progress accurately and fairly. As you move deeper into the Management Skills Bundle Course for Teachers, you will acquire the skills to build strong, positive relationships with both students and colleagues. Furthermore, you will clearly understand the difference between process and content and the ability to build consensus. You will also become familiar with workplace violence and conflict triggers and dynamics, enabling proactive prevention and resolution. Take advantage of this opportunity to boost your teaching career and make a lasting impact on your students. Enrol in our Management Skills Bundle Course for Teachers now and become a more effective, confident, and skilled teacher. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Relationship Management in Classroom for Teachers Relationship Management in Classroom for Teachers Developing Healthy Relationships with Students 00:08:00 Communicating Effectively with Parents 00:05:00 Managing Management, How to Deal with the Boss 00:06:00 Psychological Tools for the Champion Teacher 00:05:00 Classroom Management Training for Teachers Introduction to Teach Like a Champion Introduction Teach Like a Champion 00:10:00 Classroom Management How to Avoid Students Disrupting the Class 00:11:00 How to Stop Distruptions Once They Begin 00:09:00 Choosing an Appropriate Seating Arrangement 00:03:00 Choosing the Best Communication System for the Class 00:10:00 Planning The Critical Importance of Planning 00:08:00 How to Plan an Effective Lesson 00:09:00 How to Plan an Effective Units 00:06:00 How to Plan for the Whole Semester 00:05:00 Assessments and Grading Creating Effective Assessments 00:08:00 Efficient Grading Techniques 00:06:00 The Power of Formative Assessment 00:10:00 The Strengths and Weaknesses of Summative Assessment 00:04:00 Relationship Management Developing Healthy Relationships with Students 00:08:00 Communicating Effectively with Parents 00:05:00 Managing Management, How to Deal with the Boss 00:06:00 Psychological Tools for the Champion Teacher 00:05:00 Conclusion Review the Key Ideas of the Course 00:06:00 Facilitation Management Training Module One: Getting Started Facilitation Skills 00:01:00 Module Two: Understanding Facilitation Understanding Facilitation 00:09:00 Understanding Facilitation Case Study 00:01:00 Module Three: Process vs. Content Process vs. Content 00:06:00 Process vs. Content Case Study 00:01:00 Module Four: Laying the Groundwork Laying the Groundwork 00:06:00 Laying the Groundwork Case Study 00:01:00 Module Five: Tuckman and Jensen"s Model of Team Development Tuckman and Jensen's Model of Team Development 00:07:00 Tuckman and Jensen's Model of Team Development Case Study 00:01:00 Module Six: Building Consensus Building Consensus 00:09:00 Building Consensus Case Study 00:01:00 Module Seven: Reaching a Decision Point Reaching a Decision Point 00:04:00 Reaching a Decision Point Case Study 00:01:00 Module Eight: Dealing with Difficult People Dealing with Difficult People 00:03:00 Dealing with Difficult People Case Study 00:01:00 Module Nine: Addressing Group Dysfunction Addressing the Group Dysfunction 00:06:00 Addressing the Group Dysfunction Case Study 00:01:00 Module Ten: About Intervention About Intervention 00:06:00 About Intervention Case Study 00:01:00 Module Eleven: Intervention Techniques Intervention Techniques 00:03:00 Intervention Techniques Case Study 00:01:00 Closing 00:01:00 Leadership Management & Influencing Skills Diploma Getting Started Getting Started 00:03:00 Leadership And Influence 00:01:00 The Evolution of Leadership The Evolution of Leadership 00:08:00 The Evolution of Leadership Case Study 00:01:00 Situational Leadership Situational Leadership 00:05:00 Situational Leadership Case Study 00:01:00 A Personal Inventory A Personal Inventory 00:04:00 A Personal Inventory Case Study 00:01:00 Modelling the Way Modelling the Way 00:04:00 Modelling the Way Case Study 00:01:00 Inspiring a Shared Vision Inspiring a Shared Vision 00:02:00 Inspiring a Shared Vision Case Study 00:01:00 Challenging the Process Challenging the Process 00:05:00 Challenging the Process Case Study 00:01:00 Enabling Others to Act Enabling Others to Act 00:04:00 Enabling Others to Act Case Study 00:01:00 Encouraging the Heart Encouraging the Heart 00:03:00 Encouraging the Heart Case Study 00:01:00 Basic Influencing Skills Basic Influencing Skills 00:05:00 Basic Influencing Skills Case Study 00:01:00 Setting Goals Setting Goals 00:04:00 Setting Goals Case Study 00:01:00 Time Management Diploma Identifying Goals Identifying Goals 00:11:00 Effective Energy Distribution Energy Distribution 00:10:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox Building Your Toolbox 00:11:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Level 2 Certificate in Crisis Management Training Module One: Getting Started Crisis Management 00:01:00 Getting Started 00:01:00 Module Two: Crisis Crisis 00:04:00 Crisis Case Study 00:01:00 Module Three: Workplace Violence Workplace Violence 00:04:00 Workplace Violence Case Study 00:01:00 Module Four: Myths Myths 00:04:00 Myths Case Study 00:01:00 Module Five: Escalation Escalation 00:05:00 Escalation Case Study 00:01:00 Module Six: Concerning Behaviors Concerning Behaviours 00:04:00 Concerning Behaviours Case Study 00:01:00 Module Seven: Domestic Violence Indicators Domestic Violence Indicators 00:04:00 Domestic Violence Indicators Case Study 00:01:00 Module Eight: Triggers of Workplace Violence Triggers of Workplace Violence 00:04:00 Triggers of Workplace Violence Case Study 00:01:00 Module Nine: Conflict Dangers Conflict Dangers 00:04:00 Conflict Dangers Case Study 00:01:00 Module Ten: Response Response 00:05:00 Response Case Study 00:01:00 Module Eleven: Strategies Strategies 00:05:00 Strategies Case Study 00:01:00 Closing 00:01:00

Dive into the essentials of pool upkeep with our CPD Accredited Pool Maintenance Course, designed for anyone seeking expert knowledge in maintaining a clean, safe, and inviting swimming environment. This course breaks down the key aspects of pool care, covering everything from the selection and use of maintenance equipment to the critical science behind water chemical balance. Whether you’re managing a private pool or overseeing a larger facility, understanding these foundational elements ensures water remains crystal clear and safe for use at all times. Beyond just keeping the water sparkling, the course delves into water quality maintenance and pool safety, offering insights into preventing common issues and ensuring a hazard-free environment. Delivered entirely online, this course fits neatly into your schedule, allowing you to learn at your own pace while gaining valuable expertise that benefits both you and pool users. Perfect for property managers, pool owners, or facilities coordinators, this course equips you with the knowledge needed to maintain a pristine swimming space year-round. Course Curriculum: Module 01: Maintenance Equipment Module 02: Cleaning and Maintenance Module 03: Chemical Balance of Water Module 04: Water Quality Maintenance Module 05: Pool Safety Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Performance Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Performance Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Performance Management - CPD Accredited training.

This Professional Certificate Course in Introduction to Intercultural Management aims to provide participants with a foundational understanding of key concepts and theories in intercultural management. It delves into the evolution of intercultural management as a critical discipline in global business, emphasizing its significance. Participants will analyze the pivotal role of intercultural management for companies operating internationally, exploring both the potential benefits and challenges involved. The course also covers cultural dimensions shaping intercultural management, including communication styles, values, attitudes, and business etiquette, while addressing the evolving impact of technology and digitalization on cross-cultural communication. After the successful completion of the course, you will be able to learn about the following: Define intercultural management and its underlying theories and concepts. Discuss the evolution of intercultural management as a discipline in business administration and its significance in the globalized world. Analyze the role and importance of intercultural management for companies operating in an international environment, including its potential benefits and challenges. Explore the cultural dimensions that shape intercultural management, including communication styles, values, attitudes, and business etiquette. Discuss the impact of technology and digitalization on intercultural management and cross-cultural communication. The objective of this course is to provide participants with a comprehensive understanding of intercultural management, covering foundational theories and concepts. Participants will explore the historical evolution of intercultural management as a discipline in business administration, understanding its critical significance in the globalized world. The curriculum will delve into the role and importance of intercultural management for international companies, addressing potential benefits and challenges. Additionally, participants will analyze cultural dimensions influencing intercultural management, including communication styles, values, attitudes, and business etiquette, while also examining the impact of technology and digitalization on cross-cultural communication. The objective of this course is to provide participants with a foundational understanding of intercultural management, encompassing the definition and theories of the discipline. Participants will delve into the evolution of intercultural management, evaluating its crucial role in global business administration. The curriculum analyzes the significance of intercultural management for international companies, exploring potential benefits and challenges. Additionally, participants will explore cultural dimensions, including communication styles and values, and examine the transformative impact of technology on intercultural management and cross-cultural communication. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Intercultural Management Self-paced pre-recorded learning content on this topic. Introduction To Intercultural Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Professionals Seeking Global Competence Business Administrators and Managers International Business Students Cross-Cultural Communication Enthusiasts Marketing and Sales Professionals Human Resources Personnel Individuals Engaged in Global Collaborations Entrepreneurial Ventures in International Markets Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Getting Started The OTHM Level 5 Extended Diploma in Accounting and Business equips learners with industry-specific and hands-on skills, enabling them to apply their knowledge in professional settings effectively. This achievement not only enhances career opportunities but also facilitates further educational advancement. Key attributes of OTHM Level 5 Extended Diploma qualifications include: Engaging and challenging study programs for learners. Essential subject knowledge acquisition for career advancement or further education. A structured progression from Level 4 units to Level 5 units. Up-to-date content aligning with employer and higher education requirements. Comprehensive assessments evaluate cognitive, affective, and practical skills. OTHM-provided unit assignments and a diverse assessment approach supporting Level 6 progression. Development of knowledge and academic study skills, including active research, effective writing, analytical thinking, critical reasoning, creative problem-solving, decision-making, and digital literacy Key Benefits Acquire the knowledge and skills required to conduct academic research effectively. Comprehend how both the internal and external environments impact a business. Demonstrate the ability to handle year-end adjustments in accounting. Demonstrate the ability to apply numerical techniques in a business context. Understand the significance of budgeting, working capital management, and depreciation accounting. Acquire knowledge about leadership and management concepts. Comprehend the origins of business finance and the methodologies employed in crafting investment strategies. Understand the influence of both internal and external factors on the human resource management function. Key Highlights Are you worried about the recent changes in Accounting? Then, OTHM Level 5 Extended Diploma in Accounting and Business is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Extended Diploma in Accounting and Business, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Accountant with an average salary of £40,000 per year Financial Analyst, with an average salary of £54,608 per year Management Accountant; with an average salary of £27,000 -£40,000 per year Financial Planner; with an average salary of £22,000 -£33,000 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based Assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Progression These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Academic Writing and Research Skills Reference No : H/650/1099 Credit : 20 || TQT : 200 This unit aims to assist learners in developing the skills necessary for academic research and writing. It enables them to interpret and assess sources of information and evidence, preparing them to create evidence-based, coherent arguments. Ultimately, the goal is to enhance learners' proficiency in key academic research and writing aspects, contributing to their academic success and recognition. UNIT2- Business and the Economic Environment Reference No : T/650/1760 Credit : 20 || TQT : 200 This unit aims to familiarise learners with the dynamic relationship between the broader economic landscape and business operations. Learners will acquire foundational knowledge to identify the elements and structure of the business sector. They will also explore the fundamental factors that shape a business's operations within its internal framework and the broader external business environment. UNIT3- PRINCIPLES OF FINANCIAL ACCOUNTING Reference No : R/650/1912 Credit : 20 || TQT : 200 This unit aims to facilitate your understanding and application of financial accounting principles within a business context. You will learn about economic record-keeping systems, learn to adjust and prepare accounts for various types of businesses and explore the application and regulation of professional characteristics and ethical principles within the accounting field. UNIT4- QUANTITATIVE METHODS IN A BUSINESS CONTEXT Reference No : M/650/1911 Credit : 20 || TQT : 200 This unit is created to enhance your proficiency in utilising quantitative methods, encompassing data in business and management contexts to support informed decision-making. Developing quantitative skills at this level enables you to apply business principles in areas such as accounting, finance, and human resource management. UNIT5- MANAGEMENT ACCOUNTING Reference No : Y/650/1914 Credit : 20 || TQT : 200 The objective of this unit is to enable learners to enhance their proficiency in management accounting. This includes creating budgets, cost analysis, evaluating capital expenditures, and applying these skills to real-world scenarios or case studies. UNIT6- LEADING AND MANAGING TEAMS Reference No : T/650/1148 Credit : 20 || TQT : 200 This unit aims to help learners grasp the distinction between leadership as a role and management as a function. By doing so, learners can develop the knowledge, skills, and attributes necessary to impact a business's success substantially. Employers often emphasise the importance of hard management and soft leadership skills to achieve business objectives and strategies. Still, individuals with a sufficient balance of both qualities are relatively rare. UNIT7- PRINCIPLES AND CONCEPTS OF BUSINESS STRATEGY Reference No : A/650/2356 Credit : 20 || TQT : 200 The strategy aims to position a business optimally to gain a competitive edge in its target market. Yet, achieving this advantage necessitates activities like research, analysis, interpretation, and strategic decision-making. This unit aims to equip learners with the knowledge and skills to actively contribute to an organisation's strategy development and successful implementation. UNIT8- FINANCIAL MANAGEMENT Reference No : F/650/1917 Credit : 20 || TQT : 200 This unit's objective is to give learners an understanding of essential financial theories and the management of working capital. Additionally, it aims to equip learners with the skills needed to evaluate strategies for effectively managing an organisation's global financial risk. UNIT9- FINANCIAL PLANNING AND CONTROL Reference No : H/650/1918 Credit : 20 || TQT : 200 This unit aims to teach learners about financial planning and control functions within a business context. It encompasses corporate financial planning, sourcing business finance, and understanding the risks of operating in global capital markets. Additionally, the unit explores corporate governance's role in overseeing a business's financial management function. UNIT10- FINANCIAL REPORTING Reference No : J/650/1919 Credit : 20 || TQT : 200 This unit aims to enhance learners' capabilities in effectively managing an organisation's assets and preparing various standard financial reports that are essential for presenting the organisation's financial status. Additionally, learners will delve into the conceptual frameworks that underpin financial reporting and their connection to the presentation of financial information. UNIT11- THE MANAGEMENT OF HUMAN RESOURCES Reference No : H/650/1151 Credit : 20 || TQT : 200 This unit aims to acquaint learners with fundamental principles and concepts in human resource management. This knowledge will enable them to facilitate a sustainable approach to managing people by comprehending the purpose and scope of the human resource management function. UNIT12- BUSINESS START-UP: CONCEPTION TO MARKET Reference No : M/650/1155 Credit : 20 || TQT : 200 This unit aims to build upon prior learning, allowing learners to apply their knowledge and skills acquired from disciplines such as business strategy, financial planning, accounting, and management to create a practical and effective business plan. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Overview Gain the ultimate leadership and management skills and become a qualified leader by enrolling in the advanced Complete Leadership and Management Diploma - Level 4 course. This comprehensive Complete Leadership and Management Diploma - Level 4 aims to equip you with a solid understanding of leadership and management,along with the skills, expertise and confidenceto drive your career forward. You'll learn about professional skill development essentials, time management, delegation, dealing with poor performance, defining team values and goals, project management, and many more. Throughout the course, you'll discover many reasons for being unable to achieve goals and credibility that will help your personal development. Boost your career opportunities as a leader by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Complete Leadership and Management Diploma - Level 4. It is available to all students, of all academic backgrounds. Requirements Our Complete Leadership and Management Diploma - Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 21 sections • 21 lectures • 08:46:00 total length •Introduction to the Course: 00:03:00 •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:37:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:37:00 •Corporate Responsibility and Ethics: 00:16:00

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Line management Diploma package Now Whether you are a beginner or an experienced professional, this line management course will equip you with the necessary skills and knowledge to excel in your role. You will learn about the fundamental principles of line management and how to apply them in your role. Line management covers topics such as coaching and mentoring, talent management, communication skills, performance appraisal management, stress management, time management, and conflict resolution. Additionally, you will learn about the employment law and regulations that apply to line managers. Along with this Line Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Line Management Bundle? Course 1: Line Management Course 2: People Management Skills Level 3 Course 3: Level 3- Project Management Course 4: UK Employment Law and Employee Rights Diploma Course 5: Leadership & Management Diploma Course 6: Motivation Skills Course 7: Performance Management Course 8: Equality and Diversity Course 9: Youth Work & Leadership Course 10: Risk Management Level 7 Course 11: Time Management Key features of this Line management Diploma course: This Line management Diploma bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access to all Line management bundle courses So, enrol now in this Line Management to advance your career! Line Management Bundle Course Curriculum of Line Management Course 1: Line Management Introduction to Line Management Coaching and Mentoring Supervising, Motivating and Counselling Talent Management Effective Communication Skills Performance Appraisal Management Stress Management Prioritising and Time Management Employee Relations Handling Conflict Employment Law for Line Managers How will I get my Line management Training Certificate? After successfully completing the Line Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. So, enrol now in this Line Management to advance your career! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Line management Diploma bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this Line management Diploma course. Students can take this Line management course to gather professional knowledge besides their study or for the future. Requirements Line Management Training This Line Management course has been designed to be fully compatible with tablets and smartphones. Career path Upon completing this Line Management bundle, you will be equipped with the skills and knowledge required for various management roles across various industries. Some of the career paths available include: Team leader - £25,000 - £40,000 per year Project manager - £30,000 - £60,000 per year Human resources manager - £35,000 - £65,000 year Operations manager - £40,000 - £70,000 year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Line Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.