Are you poised to make a mark in the ever-evolving landscape of business marketing? Do you aspire to propel your brand to new heights, tapping into the potential of transformative marketing techniques? Dive into our meticulously crafted Business Marketing bundle, packed with 20 insightful courses to fast-track your aspirations. From the essentials of Business Management, Business Studies, and Business Law, to the nuanced techniques of Digital Marketing and Affiliate Marketing, and even the science of Data Analysis in Excel - this bundle is your blueprint for success. Bolster your knowledge with the strategies behind Lead Generation, master the art of Time Management, and foster lasting relationships through our Diploma in Customer Relationship Management (CRM). Every step you take within this comprehensive course reinforces your grasp on business marketing. The twenty courses are: Business Management Business Studies Business Law Business Intelligence Analyst Business Performance Management Project Management Marketing Marketing Strategies for Business Marketing Secrets for High Sales Lead Generation with Attraction Marketing for Business Sales Skills Creating Highly Profitable Sales Funnels How To Build Sales Funnels With ClickFunnels Social Media Marketing Course - The Step by Step Guide Digital Marketing: The Ultimate Guide to Strategic Marketing Affiliate Marketing Passive Income Made Easy Diploma in Customer Relationship Management (CRM) Data Analysis and Forecasting in Excel Time Management Training - Online Course Decision Making and Critical Thinking Learning Outcomes Acquire foundational knowledge in business operations, including management, law, and performance metrics. Understand and implement effective marketing strategies to boost sales and brand visibility. Cultivate advanced sales skills and create robust sales funnels for maximum revenue generation. Navigate the digital realm with expertise in social media and affiliate marketing techniques. Harness the power of data to make informed decisions and predict market trends. Develop critical thinking abilities and make strategic decisions based on thorough analysis. Embark on a transformative journey through the dynamic realm of business marketing. The first ten courses provide an in-depth understanding of the fundamentals of business - from the intricacies of Business Intelligence Analysis to the strategic aspects of Project Management. The latter half of the bundle unveils the secrets of successful marketing. Whether it's mastering Lead Generation with Attraction Marketing, decoding the strategies behind high sales, or comprehending the facets of Digital Marketing and Social Media Marketing, the course provides holistic coverage. In addition, the module on Time Management equips learners with strategies to maximise productivity, while Decision Making and Critical Thinking fosters a methodical approach to challenges. Our Business Marketing bundle isn't merely about knowledge acquisition; it's about applying these learnings for results. And as the world becomes increasingly digital, the courses on Sales Funnels, Digital and Social Media Marketing become indispensable for anyone wishing to remain at the forefront of the business marketing domain. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring entrepreneurs seeking a foundational understanding of business marketing. Professionals aiming to transition into roles with a focus on marketing and sales. Students of business studies keen on augmenting their academic knowledge. Individuals keen on mastering digital marketing techniques. Professionals seeking insights into data analysis, decision-making, and relationship management. Career path Business Manager - £30K to £55K/year. Marketing Manager - £35K to £60K/year. Sales Director - £50K to £80K/year. Digital Marketing Specialist - £25K to £45K/year. Business Intelligence Analyst - £27K to £52K/year. Customer Relationship Manager (CRM) - £28K to £53K/year. Affiliate Marketing Manager - £30K to £56K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 20 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
Overview Individuals suffering from epilepsy can have an attack at any moment. If you have a loved one with epilepsy or working with epilepsy patient must have a basic understanding of this disease. Our Epilepsy Awareness Course is the perfect course where you can acquire fundamental knowledge. This comprehensive course is designed to educate you on the fundamentals of epilepsy disease. Through the informative modules, you will introduce you to the causes and treatment of seizures. In addition, you will acquire the skills for managing epilepsy. It will also include pharmacological management and risk management. By the end of the course, you will also understand how behavioural changes affect epilepsy. So, if you wish to explore vital areas and enhance your knowledge, enrol now! Course Preview Learning Outcomes Familiarise yourself with the causes of epilepsy Enhance your knowledge of seizure and its treatments Develop your skills in epilepsy management and pharmacological management of epilepsy Understand the relationship between behavioural change and epilepsy Build the competence for risk management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Epilepsy Management Epilepsy Risk Management Who Should Take This Epilepsy Awareness Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Epilepsy Awareness Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Epilepsy Awareness Course Certification After completing and passing the Epilepsy Awareness Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Epilepsy Awareness Course will equip you with effective skills and abilities and help you explore career paths such as Health Care Worker Caregivers Nursing Assistant Module 01: Introduction to Epilepsy Introduction to Epilepsy 00:20:00 Module 02: Causes of Epilepsy Causes of Epilepsy 00:23:00 Module 03: What Is Seizure? What Is Seizure 00:19:00 Module 04: Treatment of Seizures Treatment of Seizures 00:22:00 Module 05: Diagnosis of Epilepsy Diagnosis of Epilepsy 00:26:00 Module 06: Management of Epilepsy Management of Epilepsy 00:21:00 Module 07: Pharmacological Management of Epilepsy Pharmacological Managementof Epilepsy 00:17:00 Module 08: How Behavioural Changes Affect Epilepsy? How Behavioural Changes Affect Epilepsy? 00:19:00 Module 09: Risk management and Support Needs Risk Management and Support Need 00:22:00 Assignment Assignment - Epilepsy Awareness 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The business meeting is the organisational backbone of any busy company. As an administrative representative, you will need to know how to plan, chair, and minute important meetings. Within this course, you'll be taught how to plan/prepare a suitable meeting space, as well as delegating and organising responsibilities during its course. You'll also be prepared on how to deal with disruptions and take effective minutes/records of the discussion. This is a helpful course that will help you make any meeting run smoothly. Learning Outcomes: Learning how to chair and open a business meeting Delegating responsibilities and actions during a meeting Providing minutes and records detailing the results from a meeting Ensuring that the meeting details are correct and that essential attendees take part Providing a safe and appropriate environment for the discussion Dealing with conflict and disputes Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Module 01: Introduction to Meeting Management Getting Started 00:15:00 Module 02: Setting Up the Environment Setting Up the Meeting Space 00:30:00 Module 03: What to Focus? Taking Minutes 00:10:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Residential Lettings Advanced Diploma Online Training This Residential Letting Course aims to provide learners with a solid understanding and insight into the field of property, focusing on the management side of residential lettings. With practical examples throughout the course, this Residential Letting Course will provide a great insight into your role. The Residential Letting Course covers all duties and responsibilities that a good Residential Letting Agent must uphold and follow. By the end of this Residential Letting Course, you'll be familiar with every UK regulation and protocol you'll need to succeed in this market. Enrol on our exclusive Residential Letting Course today to learn everything you need to know about being an excellent letting agent or running a successful letting agency. ***Courses are included in this Bundle Course Course 01: Residential Letting Course 02: Construction Project Management Course 03: Property Management Course 04: Property Development Diploma Course 05: Level 1 Construction Cost Estimation ***Others Benefits of this Bundle Course Free 5 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Residential Letting course ] Course curriculum of Residential Letting Industry Specialists developed this Residential Letting Course into 10 user-friendly modules/ lectures. Assessment Method of Residential Letting After completing each module of the Residential Letting Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification Method of Residential Letting After completing the MCQ/Assignment assessment for this Residential Letting course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? This Residential Letting course is appropriate for- Students Job Seekers Recent graduates Requirements Residential Letting There are no specific requirements for this Residential Letting course because it does not require any advanced knowledge or skills. Career path Residential Letting Certificates Certificate of completion Digital certificate - Included
Do you need a lawyer to secure intellectual and financial properties of your clients? Or do you want to be a lawyer? The course will help you to find the right lawyer based on your needs. Course Description: The course is designed for the business people who need a lawyer for their company. However, choosing a lawyer is a challenging task, especially when it comes to the corporate world. The course will guide you to choose the right lawyer for your organisation. The course will help you to realise what kind of lawyer you need for your firm. The course will also discuss the different kinds of lawyers, what are the jobs of the various types of lawyer, which type will suit your needs. By the end of the course, you will be able to choose the right lawyer for your company. Course Highlights Hiring the Perfect Lawyer is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Hiring the Perfect Lawyer into 11 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 45 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Hiring the Perfect Lawyer Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Hiring the Perfect Lawyer is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Hiring the Perfect Lawyer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:15:00 Why A Perfect Lawyer? 01:00:00 Types Of A Perfect Lawyer 01:00:00 How to Find For an Attorney 01:00:00 Why You Need for an Attorney 01:00:00 Interviewing For A Potential Attorneys 01:00:00 Build A Good Business Relationship 01:00:00 How Will I Know When It's Time to See a Specialist 00:30:00 Doing Your Own Footwork 01:00:00 Saving Money on an Attorney 01:00:00 Essential Information Resources 01:00:00 Mock Exam Final Exam
The Newspaper Journalism is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Newspaper Journalism consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Newspaper Journalism - Updated Version Introduction and Principles of Newspaper Journalism 00:25:00 History and Development of Newspaper Journalism 00:28:00 Interviewing for Newspaper Journalism 00:27:00 News Writing 00:22:00 News Production 00:29:00 News Reporting 00:23:00 Writing Skills for Newspaper Journalists 00:33:00 Newspaper Journalism law 00:38:00 Court Reporting 00:09:00 Journalism Ethics 00:18:00 Niche Journalism 00:29:00 Tips on Writing a Good Feature Story 00:36:00 Health and Safety for Journalists 00:38:00 Newspaper Journalism - Old Version Writing the news story - clear writing 00:30:00 What is news? 01:00:00 What is a journalist? 01:00:00 The shape of the news story 00:15:00 Writing the intro in simple steps 01:00:00 Writing the intro, the golden rules 00:30:00 Writing the news story in simple steps 01:00:00 Assignment Assignment - Newspaper Journalism 2 weeks Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Content Marketer today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Content Marketer is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Content Marketer Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Content Marketer, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Content Marketing Introduction to Content Marketing 00:17:00 Module 02: The Benefits of Content Marketing The Benefits of Content Marketing 00:37:00 Module 03: Content Marketing Strategy Development Content Marketing Strategy Development 00:18:00 Module 04: Content Marketing Tools and Tactics Content Marketing Strategy Development 00:18:00 Module 05: Strategic Planning for Marketing Strategic Planning for Marketing 00:12:00 Module 06: Strategic and Marketing Analysis Strategic and Marketing Analysis 00:14:00 Module 07: Content Management System (CMS) Content Management System (CMS) 00:27:00 Module 08: Basics of Content Management Systems Basics of Content Management Systems 00:26:00 Module 09: Search Engine Optimisation Search Engine Optimisation 00:23:00 Module 10: Market Segmentation, Targeting and Positioning Market Segmentation, Targeting and Positioning 00:16:00 Module 11: Basics of Copywriting Basics of Copywriting 00:37:00 Module 12: Eye-Catching Headlines Eye-Catching Headlines 00:28:00 Module 13: Attention-Grabbing Advertisements Attention-Grabbing Advertisements 00:29:00 Module 14: Essential Copywriting Skills Essential Copywriting Skills 01:07:00 Module 15: Measuring the Success of Your Content Marketing Measuring the Success of Your Content Marketing 00:40:00 Module 16: Business Analysis Planning and Monitoring Business Analysis Planning and Monitoring 00:27:00 Mock Exam Mock Exam- Content Marketer 00:20:00 Final Exam Final Exam- Content Marketer 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The Customer Service Agent course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Customer Service Agent course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Customer Service Agent WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00 Assignment Assignment - Customer Service Agent 6 days, 3 hours Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.