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The comprehensive PowerPoint Level 3 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the PowerPoint Level 3 today, and learn from the very best the industry has to offer! This best selling PowerPoint Level 3 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth PowerPoint Level 3 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The PowerPoint Level 3 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The PowerPoint Level 3 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the PowerPoint Level 3, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the PowerPoint Level 3 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the PowerPoint Level 3 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Making Lively and Effective Meetings Certification Understanding the keys to enthusiastic and successful gatherings is crucial for anyone in any association, paying little heed to the nature and the size. This course gives a thorough knowledge into each part of guaranteeing that gatherings are vivacious and powerful, including how to plan for a gathering, the sorts of meeting to pick and how to make them overly compelling and never exhausting! From the approaches to utilize time, to viable gathering correspondence procedures you can apply as a gathering facilitator or member, this course covers each perspective that anybody in any organization or association has to know. You Will Learn Instructions to completely plan for a gathering The distinctive gathering types and how to realize which is best for your necessities Step by step instructions to guarantee that gatherings are exuberant and invigorating for all participants Instructions to adequately impart previously, during and after the gathering Instructions to keep the gathering centered and exceptionally gainful Advantages of Taking This Course You will actually want to put together and facilitate the best gatherings at your association You will comprehend the keys to capitalizing on each gathering and never squander one more moment You will actually want to recommend new and imaginative approaches to make your gatherings exuberant, invigorating and innovative You will actually want to allocate errands to participants and get the absolute best out of them in each gathering You will actually want to save time, increment profitability and transform gatherings into amazing key devices

Legitimate Secretary Certification Level 3 Working in the legitimate area doesn't expect you to be an attorney. Legitimate secretaries offer fundamental help to specialists, helping them to deal with their case load, sort out their journals and put together their workplaces. This work regularly incorporates contact with customers. The legitimate secretary authentication program involves 15 hours of study, which will give you the instruments, abilities and information important, to go after a secretarial job in a lawful firm or update your colleagues' current abilities. Upon effective consummation of the course, you will be granted an industry-perceived declaration. Potential businesses can confirm your declaration on our site. What's Covered in the Course? The lawful secretary declaration gives you fundamental data and exhortation, to guarantee that you are profitable in this part inside any lawful firm. A portion of the perspectives that you can hope to realize when taking the course online include: The part of the legitimate secretary: what you will be required to perform and the overall responsibilities; The act of essential lawful editing and report composing abilities; The significance of customer privacy; Information on the English overall set of laws; The different court frameworks and designs; A comprehension of legitimate guide and who is qualified for this advantage; Common prosecution; Improved word handling and sound (tuning in) abilities; A functioning information on wills and probate law, land and conveyancing work on, empowering you to be more included and give your group the most ideal help; Family law, criminal law, organization and business law and permitting laws; Offers, legal surveys and case expressed; A glossary of lawful terms; Counsel on the best way to discover lawful secretary positions and get ready for a meeting. What are the Benefits of the Course? The course is on the web, directed at your own speed and separated into simple to-oversee modules, utilizing any gadget connected to the web; Understudies have lifetime admittance to the modules, should they need to revive their insight sometime in the future; The capacity to quick track your profession and build up the abilities you need, to get your favored work or upgrade the abilities of existing representatives; Work all day, while you complete your examinations and increment your capabilities; Secure an industry-perceived certificate; No passageway prerequisites; Online help all through your investigation experience; Reasonable cost.

Broiler Cleaning Certificate Taking the stove cleaning course is a chance to begin your own proficient broiler cleaning business, obliging business and private clients. This is a chance for you to begin your own fruitful business equipped with the information and abilities you need to furnish your customers with the best quality outcomes and administration consistently. Prologue to the Oven Cleaning Certificate The stove cleaning authentication is a perceived certificate to help you kick off your vocation as an expert broiler more clean. This course contains fourteen modules flooding with significant data that requires roughly ten hours to finish. You will learn fundamental stove cleaning methods, the lawful necessities encompassing compelling broiler cleaning thus substantially more. You will be equipped with all you require to maintain your own fruitful business pushing ahead. During your online examinations you will have the help of a coach, who is available to direct you. You can concentrate from anyplace utilizing any gadget and study at your own speed, not set to any timetable, empowering you to work all day and study in your extra time. On finish and breezing through the different decision assessment, you will get your affirmation, which is industry perceived and can be downloaded and printed whenever the timing is ideal. What You Will Learn The course involves fourteen data stuffed modules, which will show you the accompanying: Comprehend what work you will do as an expert broiler cleaner alongside the fundamental hardware you should create the best outcomes. Realize why preparing in broiler cleaning is an advantage and where to track down the best positions where you will utilize your insight, the distinction between working for yourself or for another person and how to get long haul business contracts for stove cleaning. Understand what kinds of stove cleaning occupations are accessible. Get a decent comprehension of broiler cleaning hardware. Know the items and devices you will require, the motivation behind every one and how to guarantee you meet the exacting wellbeing and security guidelines. Think about substance wellbeing and what guidelines you need to stick to. Realize what documentation you should uphold industry cleaning items, who is liable for wellbeing and security consistence thus substantially more. Find out about the functioning conditions you can anticipate from what amount of time it will require to finish a task, why security garments is so significant and different valuing structures you should exploit. Comprehend the different stove cleaning strategies and anticipated norms. Understand what instruments you ought to use for various surfaces and what methods to use to profound clean stoves adequately. Expertise to clean Rayburn and AGA cookers. Expertise to distinguish these two regular cookers, what items you should utilize and what are the most well-known working temperatures of these two machines. Learn all you require to think about business broiler cleaning based on what's required to dry steam cleaning to the hardware you will require. Get a decent comprehension of harmless to the ecosystem stove cleaning - "green cleaning." Learn about amazing normal de-greasers and the advantages of steam cleaning instead of utilizing synthetic arrangements. Figure out how to run a stove cleaning administration adequately to make progress. Realize what it involves to run an assistance adequately, help to support your client care levels and the number of broilers you can hope to clean consistently. Expertise to begin your own broiler tidying business from introductory beginning up expenses to showcasing and building up your online presence. Find out about business protection, charge and the hardware you will require when beginning your own broiler cleaning business. Comprehend what is involved when recruiting staff to work for you, including your duties as a business and when you ought to compose a wellbeing and security strategy, in addition to quite a lot more. Advantages of the Oven Cleaning Certificate This perceived certificate can give you such countless advantages during and after your internet preparing, these include: An industry perceived accreditation. You will figure out how to convey the best support of your customers. You will have the information you need to begin your own effective stove cleaning business. You study online at your own speed with no set timetable. You can concentrate from any gadget associated with the web. Online help all through your examination to control you the correct way.   Course Modules/Lessons Module 1: Oven Cleaning an Introduction Module 2 : Why Train in Oven Cleaning? Module 3 : The Different Types of Oven Cleaning Jobs Available Module 4 : Oven Cleaning Equipment Module 5 : Chemical Safety, Compliance and Legal Requirements Module 6 : Working Conditions Module 7 : Oven Cleaning Techniques and Standards Expected Module 8 : Cleaning AGA and Rayburn Cookers Module 9 : Commercial Oven Cleaning Module 10 : Green Oven Cleaning Module 11 : Running an Oven Cleaning Service Module 12 : Starting Your Own Oven Cleaning Service Module 13 : Business Insurance, Equipment & Tax Module 14 : Hiring People to Work for You

Medical Receptionist: Medical Receptionist Do you wish to gain all the knowledge and abilities necessary to work as a receptionist? You will learn all the necessary skills for serving as a liaison between the organisation and its customers in this receptionist diploma program. You will gain a solid understanding of the duties and responsibilities of a medical secretary after taking this receptionist course. You will learn a variety of medical secretarial skills through this Receptionist training. The crucial ideas of patient confidentiality as well as other legal facets of the healthcare sector will also be covered in this receptionist training. Law, ethics, and medicine can all be better understood because of this receptionist course. With the help of this Receptionist course, you will be able to communicate with patients effectively and comprehend health and safety issues in a clinical setting. Join our Receptionist course to improve your understanding of The Hospital Service, Private Medical, Paperwork, Fees, and Finances in General Practices! Learning Outcomes Of Receptionist course After completing this Receptionist course, the learner will be able to: Understand the basics of the National Health Service and the roles and responsibilities of a Receptionist. The Receptionist course describes how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics, and Medicine as a Receptionist. The Receptionist course gives a thorough understanding of the effective filing system in medical offices. The Receptionist course will help you familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks, supplies, Medical Terminology and Clinical Aspects as a Receptionist. The Receptionist course increases your knowledge of the importance of health and safety in the healthcare sector. You can gain a solid understanding of Complementary Medicine from this Receptionist course. Special Offers of this Receptionist Course This Receptionist Course includes a FREE PDF Certificate. Lifetime access to this Receptionist Course Instant access to this Receptionist Course Get FREE Tutor Support from Monday to Friday in this Receptionist Course **Courses are included in this Medical Receptionist : Medical Receptionist Bundle Course Course 01: Medical Receptionist Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Anger Management [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist course] Medical Receptionist : Medical Receptionist Detailed course curriculum of the Medical Receptionist : Medical Receptionist: Industry Experts Designed this Medical Receptionist : Medical Receptionist course into 12 detailed modules. Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------------------------------------------- Assessment Method of Receptionist After completing each module of the Receptionist: Medical Receptionist Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Receptionist After completing the MCQ/Assignment assessment for this Receptionist: Medical Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Receptionist : Medical Receptionist This Receptionist: Medical Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Medical Receptionist : Medical Receptionist Students who intend to enrol in this Receptionist: Medical Receptionist course must meet the following requirements: Receptionist: Good command of the English language Receptionist: Must be vivacious and self-driven Receptionist: Basic computer knowledge Receptionist: A minimum of 16 years of age is required Career path Medical Receptionist: Medical Receptionist After completing this Receptionist: Medical Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included

Register on the Sage 50 Payroll Beginner today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Sage 50 Payroll Beginner is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Sage 50 Payroll Beginner Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Sage 50 Payroll Beginner, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 1: Payroll Basics Module 1: Payroll Basics 00:10:00 Module 2: Company Settings Module 2: Company Settings 00:08:00 Module 3: Legislation Settings Module 3: Legislation Settings 00:07:00 Module 4: Pension Scheme Basics Module 4: Pension Scheme Basics 00:06:00 Module 5: Pay Elements Module 5: Pay Elements 00:14:00 Module 6: The Processing Date Module 6: The Processing Date 00:07:00 Module 7: Adding Existing Employees Module 7: Adding Existing Employees 00:08:00 Module 8: Adding New Employees Module 8: Adding New Employees 00:12:00 Module 9: Payroll Processing Basics Module 9: Payroll Processing Basics 00:11:00 Module 10: Entering Payments Module 10: Entering Payments 00:12:00 Module 11: Pre-Update Reports Module 11: Pre-Update Reports 00:09:00 Module 12: Updating Records Module 12: Updating Records 00:09:00 Module 13: E-Submissions Basics Module 13: e-Submissions Basics 00:09:00 Module 14: Process Payroll (November) Module 14: Process Payroll (November) 00:16:00 Module 15: Employee Records And Reports Module 15: Employee Records and Reports 00:13:00 Module 16: Editing Employee Records Module 16: Editing Employee Records 00:07:00 Module 17: Process Payroll (December) Module 17: Process Payroll (December) 00:12:00 Module 18: Resetting Payments Module 18: Resetting Payments 00:05:00 Module 19: Quick SSP Module 19: Quick SSP 00:10:00 Module 20: An Employee Leaves Module 20: An Employee Leaves 00:13:00 Module 21: Final Payroll Run Module 21: Final Payroll Run 00:07:00 Module 22: Reports And Historical Data Module 22: Reports and Historical Data 00:08:00 Module 23: Year-End Procedures Module 23: Year-End Procedures 00:09:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive HR Audit, Legislation and Training Courses mega bundle. This 40 course mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the HR Audit, Legislation and Training Courses bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the HR Audit, Legislation and Training Courses bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This HR Audit, Legislation and Training Courses Bundle consists of the following premium courses: Course 01: HR Management Level 3 Course 02: Employment Law Level 3 Course 03: Human Resources (HR) Audit Course 04: Payroll Management Course Course 05: Office Administration Certificate Course 06: Virtual Interviewing for HR Course 07: Virtual Training Masterclass Course 08: HR and Marketing Level 4 Course 09: Recruitment Officer Diploma Course 10: HR and Recruitment Consultant Training Course 11: HR Advisor and Recruitment Training Diploma Course 12: HR Practice Essentials Level 4 Course 13: HR - Crisis Communication Course 14: HR Assistant Skills Certification Course 15: Motivational Interviewing Course 16: Motivation Skills Course 17: People Management Skills Level 3 Course 18: Team Management Course 19: Dealing With Difficult People Training Course Course 20: Delegation Skills Course 21: Interpersonal Skills in Management Course 22: Effective Listening Skills for Leaders Course 23: Personal and Networking Skills Course 24: Performance Centered Asset Management Course 25: Office Skills and Administration Management Diploma Course 26: Payroll Management and Systems Diploma Course 27: Contract Management Course Course 28: Workplace Stress Management Course 29: Positive Psychology Masterclass Course 30: Dialectical Behaviour Therapy Moreover, this bundles include 10 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Course 08: Boost Your Confidence and Self-Esteem Course 09: Public Speaking Training Course 10: Learn to Fight Procrastination Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique HR Audit, Legislation and Training Courses mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to HR Audit, Legislation and Training Courses to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 40 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Audit, Legislation and Training Courses bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This HR Audit, Legislation and Training Courses bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Management Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This online course offers a detailed exploration of the Dangerous Substances and Explosive Atmospheres Regulations (DSEAR) alongside essential knowledge for managing chemical spills effectively. Participants will gain a clear understanding of the risks posed by flammable and explosive substances, learning about safety measures, equipment protection systems, and risk assessment techniques vital to maintaining a secure working environment. Special emphasis is placed on the ATEX directive and how it applies to explosive atmospheres, ensuring learners grasp the legal and safety framework that governs hazardous substances. Complementing this, the chemical spill training covers the identification and management of hazardous chemicals, including their impact on human health. The course addresses the causes of spills, prevention methods, and detailed response strategies. From initial containment to cleanup and disposal, learners will become familiar with best practices aligned with UK legislation. This training is ideal for those responsible for health and safety in environments where chemical hazards are present, providing confidence to manage incidents calmly and effectively through knowledge rather than physical intervention. DSEAR and Chemical spill Combo Training Included: Course 01: DSEAR Training Course 02: Chemical Spill Key Features CPD Accredited DSEAR and Chemical spill courses Instant 2 PDF certificate Fully online, interactive DSEAR and Chemical spill course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this DSEAR and Chemical spill course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth DSEAR and Chemical spill training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the DSEAR and Chemical spill course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Curriculum Course 01: DSEAR Training Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Course 02: Chemical Spill Module 01: Introduction to Hazardous Chemicals Module 02: Hazardous Chemicals and the Human Body Module 03: Common Hazardous Substances Module 04: Chemical Spills Module 05: Preventing Spills Module 06: Spill Response Module 07: Spill Cleanup Module 08: Hazardous Waste Treatment and Disposal Module 09: Oil Spills Module 10: Legislations Regarding Hazardous Chemicals in the UK Accreditation All of our coursesare fully accredited, including this DSEAR and Chemical spill course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your DSEAR and Chemical spill course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about DSEAR and Chemical spill basics. Requirements No prior degree or experience is required to enrol in this course. Certificates Certificate of completion Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

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