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Description: Any organisation's main expenses are its labour, and that is why there is a need to find the perfect match in order to minimize costs. This part of the job falls under the Human Resources team of the given company, where the HR managers have to match skills against the job available. If these things interest you then you are in luck, as this Level 2 Certificate in HR & Employment Law can teach you more on the subject. The course is divided into two sections, one focusing on Human Resource Management and the other on employment laws. In the first section you will learn about how modern day human resource management works, recruiting, interviewing, retention and orientation. You will discover more about following up with new employees, health and safety, discrimination and much more. Next you look into employment law by learning about immigration, rights, termination, transfers and such. The course covers multiple disciplines as you learn about management and UK employment law, which in turn could be extremely useful for you since you will stand out from the competition in your employer's eyes. Course Preview Who is the course for? People who are interested in getting a job in the UK and need to learn about the laws Professionals who want to expand their knowledge about human resource management People who have an interest in knowing about human resource management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path: Level 2 Certificate in HR & Employment Law is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Businessman Recruitment Consultant Human Resource Manager Labour Relations Officer UKVI Officer Human Resource Management Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Employment Law Module 01: Basics of Employment Law 00:24:00 Module 02: Legal Recruitment Process 00:43:00 Module 03: Employment Contracts 00:25:00 Module 04: Employee Handbook 00:23:00 Module 05: Disciplinary Procedure 00:15:00 Module 06: National Minimum Wage & National Living Wage 00:37:00 Module 07: Parental Right, Sick Pay & Pension Scheme 00:43:00 Module 08: Discrimination in the Workplace 00:39:00 Module 09: Health & Safety at Work 00:19:00 Module 10: Dismissal, Grievances and Employment Tribunals 00:36:00 Module 11: Workplace Monitoring & Data Protection 00:15:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

It is almost impossible to even imagine a corporate world without a healthy and trained group of people working together to achieve the tasks which would be unachievable otherwise. With this course, learn how to make a solid team-building strategy that can create an environment of greater collaboration and unity. Learn the concepts that make up a great team, the factors that help it to be successful and also how to be an inspiring team role model. You will also learn how to face obstacles as a team and overcome them. With teams at the heart of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. This course can definitely help you get there! Learning Outcomes: The price of working as a team How to develop team standard, ground rules, and team contracts Their team player methods as well as how it can be applied effectively Mediums to create team belief The phases of team development and how to assist a team go through them The sensitive role communication skills will contribute to building and managing a team atmosphere Paths in which team members can get engaged in and boost in a team setting Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Team Building is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Team Building is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 1 Defining Teams 00:15:00 Establishing Team Norms 00:15:00 Working as a Team 00:15:00 Your Team Player Type 01:00:00 Building Team Trust 00:15:00 The Stages of Team Development 00:30:00 Communication 00:30:00 Becoming a Good Team Player 00:15:00 Module: 2 Types of Teams 00:15:00 The TORI Team Building Model 00:15:00 The Five Stages of Team Development 00:30:00 Characteristics of Great Teams 00:15:00 Clear Roles and Assignments 00:15:00 Team Player Types 00:30:00 The Trust/Relationship Model 00:05:00 Lateral and Vertical Thinking 00:05:00 Creative Team Thinking 00:45:00 Team Shaping Factors 00:15:00 Solving Problems 00:30:00 Interventions for Team Leaders 00:30:00 Resolving Conflict 00:15:00 SWOT Analysis 00:15:00 Developing Team Action Plans 00:15:00 Mock Exam Mock Exam- Diploma in Team Building 00:30:00 Final Exam Final Exam- Diploma in Team Building 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Contract compliance is an integral part of a business's risk management strategy. It's about adhering to the terms, norms, and procedures mentioned in a contract. This course will introduce you to the processes and practices of contract compliance management to manage your business processes and improve your bottom line.  This Business Contract & Compliance Manager Course will guide you through administering the various aspects of a contract to manage risk, save money and resolve disputes. From the interactive modules, you'll learn about the duties of a compliance manager, contract development and negotiation steps and compliance management and auditing. On top of that, you will pick up valuable information about vendor and contract relationship management and contract performance management. You'll also learn how to create an effective compliance communication plan to mitigate the risks associated with any violation. Course Preview Learning Outcomes Understand the duties of a contract compliance manager Discover the process of managing vendor contracts Learn about anti-corruption laws and regulations Explore the stages of contract management and performance monitoring Learn how to conduct quality audits and inspections Familiarise yourself with the essential contract management software tools Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Business Contract & Compliance Manager Course? This course is suitable for those interested in learning how to become a contract compliance manager and ensure that their businesses comply with all contract agreements. Whether you're a beginner or have some knowledge about contract and compliance management, you can take this course without any worries. In addition, the in-demand abilities gained from this training will provide excellent career opportunities. Are There Any Entry Requirements? This Business Contract & Compliance Manager Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Assessment Method This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £14.99for hard copy and in PDF format at £11.99. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ The Business Contract & Compliance Manager Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Contract Manager Compliance Officer Legal Consultant in Contract & Compliance Procurement Manager Vendor Relationship Manager Risk Management Specialist Training and Development Manage Module 1: Introduction to Contract and Compliance Introduction to Contract and Compliance 00:20:00 Module 2: Contract Development and Negotiation Contract Development and Negotiation 00:19:00 Module 3: Compliance Management and Auditing Compliance Management and Auditing 00:19:00 Module 4: Vendor and Contract Relationship Management Vendor and Contract Relationship Management 00:17:00 Module 5: Technology and Tools for Contract and Compliance Technology and Tools for Contract and Compliance 00:19:00 Module 6: Contract Performance and Quality Assurance Contract Performance and Quality Assurance 00:15:00 Module 7: Compliance Training and Communication Compliance Training and Communication 00:16:00 Module 8: Anti-Corruption and Bribery Compliance Anti-Corruption and Bribery Compliance 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This interactive course will help you gain a solid understanding of Protractor. You will get hands-on experience in designing Protractor frameworks for automating Angular applications. You will also understand the role of modern technologies, such as JavaScript, TypeScript, Node.js, and Jasmine, in designing the frameworks.

Course Overview Learn the Latest Skills | Acknowledged by CPD | MCQ Based Exam & Tutor Support | Interactive Video Training  Building surveying is one of the broadest areas of surveying practice and includes a variety of occupations. You will be required to provide a range of services linked to building upkeep and maintenance, including building design, renovation, or alteration, as well as other property and construction-related tasks. Therefore, in order to exhibit your proficiency in building surveying practice, it's imperative that you comprehend essential knowledge of construction technology, contracts, and building pathology. The fundamentals of contract administration, construction and environmental services, design and specification, inspection, and legal and regulatory compliance are topics covered in our course. Training in these key areas will furnish you with important knowledge and techniques for this multi-disciplined industry and will give you a practical skill set with which to implement key building surveying techniques. What Will You Learn? Introduction to building survey Learn about building information modelling and technology Understand work breakdown structure Reporting various aspects of the building sites All the legal aspects of building survey What classes are included in this package? Earn a digital Certificate upon successful completion acknowledged by UK and internationally acknowledged lesson There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you'll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Lifetime Access Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This Measured Building Surveyor Training course has been designed to train those individuals who work as Building Surveyors or are preparing to do so. It may also benefit comparable roles in the construction industry. Career Path Training offered by the Measured Building Surveyor could potentially benefit a range of roles but would particularly enhance careers in: Surveyor Contractor Civil Engineer Project Manager Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievements from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment On successful completion of the Measured Building Surveyor, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. 

Employment in the UK is a very long and complicated process. Most companies start recruiting new graduates almost a year prior to the starting date of a job. Yet many people want to work there as it is a breeding ground for new tech, innovation and multi-culture. If you want to get a clear understanding of the employment laws in the UK, you should definitely consider taking this course. Employment Law UK is a very structured course as it initially introduces you to UK employment law, types of workers and employment courts. You will also learn about laws regarding employment for foreign nationals including what happens when illegal immigrants are hired for jobs. Next, you learn about the terms of an employment including express, implied and varying terms. You will further get more information regarding employee rights, termination, discrimination, business transfers and collective rights. The course provides some useful websites in order to help job seekers and people interested in understanding UK employment laws alike. If you want to get a job in the UK be it general or law-related this course can seriously be of use. Course Highlights UK Employment Law Course is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed UK Employment Law Course into 20 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 17 hours, 21 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose UK Employment Law Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? UK Employment Law Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our UK Employment Law Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. UK Employment Law Course - Updated Version Basics of Employment Law 00:24:00 Legal Recruitment Process 00:40:00 Employment Contracts 00:21:00 Employee Handbook 00:20:00 Disciplinary Procedure 00:21:00 National Minimum Wage & National Living Wage 00:33:00 Parental Right, Sick Pay & Pension Scheme 00:44:00 Discrimination in the Workplace 00:49:00 Health & Safety at Work 00:15:00 Dismissal, Grievances and Employment Tribunals 00:33:00 Workplace Monitoring & Data Protection 00:11:00 UK Employment Law Course - Old Version Introduction FREE 01:00:00 Immigration Requirements FREE 01:00:00 Contractual Terms 01:00:00 Rights During Employment 02:00:00 Termination of Employment 02:00:00 Discrimination 02:00:00 Business Transfers 01:00:00 Collective Rights 01:00:00 Useful Websites 00:30:00 Mock Exam Mock Exam- UK Employment Law Course 00:20:00 Final Exam Final Exam- UK Employment Law Course 00:20:00

Register on the UK Employment Law Diploma today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The UK Employment Law Diploma is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The UK Employment Law Diploma Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the UK Employment Law Diploma, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content UK Employment Law Diploma Module 01: Basic of Employment Law 00:24:00 Module 02: Legal Recruitment Process 00:43:00 Module 03: Employment Contracts 00:25:00 Module 04: Employee Handbook 00:23:00 Module 05: Disciplinary Procedure 00:15:00 Module 06: National Minimum Wage & National Living Wage 00:37:00 Module 07: Parental Right, Sick Pay & Pension Scheme 00:43:00 Module 08: Discrimination in the Workplace 00:39:00 Module 09: Health & Safety at Work 00:19:00 Module 10: Dismissal, Grievances and Employment Tribunals 00:36:00 Module 11: Workplace Monitoring & Data Protection 00:15:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Contract Management Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Contract Management Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Contract Management Course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Contract Management Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Contract Management Module 01: Introduction to Contract Management 00:30:00 Module 02: Contract Lifecycle - Understanding The Stages 00:30:00 Module 03: Contract Manager's Roles, Responsibilities & Career Opportunities 00:25:00 Module 04: Principles of English Contract Law 00:40:00 Module 05: Classification of Contracts 00:25:00 Module 06: Case Study on Contract Management 00:20:00 Module 07: Contract Management Plan & Efficiency 00:22:00 Module 08: Risks, Disputes & Supplier Relation In Contract Management 00:30:00 Module 09: Negotiation, Variation & Changes in Contract Management 00:20:00 Module 10: Contract Management Process Evaluation & KPI 00:30:00 Module 11: Contract Review, Challenges and Future 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Every legal executive and busy solicitor needs an efficient Legal Secretary in their office, and you get the training and confidence to take that role. This comprehensive course is designed to give you the abilities and knowledge to work in a law firm, regardless of your current experience in this area. The Legal Secretaries Advanced Diploma course contains a range of modules that will rapidly teach you the skills needed to succeed in law office administration. You will learn how to produce, update, and distribute forms that will form the basis of contracts. Additionally, you will gain extensive knowledge of the UK Justice System. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Legal Secretaries Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Legal Secretaries Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 65 lectures • 14:00:00 total length •Introduction to Legal Secretary: 00:15:00 •Role of Legal Secretaries: 00:15:00 •General Duties and Day-to-Day Operations of a Legal Secretary: 00:30:00 •Record Keeping: 00:30:00 •Legal Writing Skills & Proofreading: 00:15:00 •Research Skills You Need to Know: 00:30:00 •Transcription, Editing & Correspondence to Judges: 00:30:00 •Legal System of UK: 00:15:00 •UK Court System: 00:30:00 •Meeting Management: 00:15:00 •The Role of a Minute-Taker: 00:15:00 •The Skills of a Minute-Taker: 00:30:00 •Meeting Agreements: 00:15:00 •Minute Styles: 00:30:00 •What Do I Record?: 00:30:00 •Techniques for Preparing Minutes: 00:30:00 •Taking Minutes in an Interactive Meeting: 00:15:00 •The Minute Book: 00:15:00 •What to include/what to ignore: 00:30:00 •Motions and Resolutions: 00:05:00 •Method of recording minutes: 00:30:00 •Reasons for Meeting: 00:30:00 •What is a decision?: 00:15:00 •Minute Taking tips: 00:30:00 •Working with Your Manager: 01:00:00 •Administrative Soft Skills: 01:00:00 •Effective Time Management: 01:00:00 •Tools of the Trade: 01:00:00 •Being an Effective Gatekeeper: 00:15:00 •Organizational Skills: 00:15:00 •Confidentiality Guidelines: 00:15:00 •Special Tasks: 00:15:00 •Introduction To Customer Service: 00:15:00 •The Power of Positive Thinking in Customer Service: 00:30:00 •Types of Difficult Customers and How to Help them: 01:00:00 •How to Deal with Difficult Customers: 00:30:00 •Aspects of Phone Etiquette: 01:00:00 •Using Proper Phone Language: 01:00:00 •Eliminate Phone Distractions: 01:00:00 •Inbound Calls: 01:00:00 •Outbound Calls: 01:00:00 •Handling Rude or Angry Callers: 01:00:00 •Handling Interoffice Calls: 01:00:00 •Methods of Training Employees: 01:00:00 •Correcting Poor Telephone Etiquette: 01:00:00 •Opening: 01:00:00 •Working with the Interface: 01:00:00 •Your First Document: 01:00:00 •Basic Editing Tasks: 01:00:00 •Basic Formatting Tasks: 01:00:00 •Formatting Paragraphs: 01:00:00 •Advanced Formatting Tasks: 01:00:00 •Working with Styles: 01:00:00 •Formatting the Page: 01:00:00 •Sharing Your Document: 01:00:00 •Introduction to Proofreading: 00:15:00 •What does a Proofreader do?: 00:15:00 •Proofreading: 00:15:00 •Proofreading Symbols: 00:15:00 •Proofreading on Paper & Screen: 00:15:00 •Strategies to Check for Specific Errors: 00:15:00 •Editing & Proofreading Strategies: 00:15:00 •Proofreading an Essay: 00:15:00 •Mock Exam - Legal Secretaries Advanced Diploma: 00:20:00 •Final Exam - Legal Secretaries Advanced Diploma: 00:20:00

Step into the world of keeping offices and buildings in tip-top shape with our Facilities Management Diploma. It's more than just a bunch of lessons-it's like getting the secret playbook for making sure everything in a workplace is running just right. You'll learn to manage the spaces where people work, keep everything from the break room to the boardroom in order, and make sure everyone's happy and safe. Think of it as learning to be the go-to person who knows what to do when the heating's not working or when someone needs a new place to sit. This course will teach you how to sort out contracts, handle repairs without a fuss, and be smart with money when working with other businesses. It's not just about fixing things; it's about making the place better for everyone, helping people enjoy their work more, and saving money by using resources wisely. And there's more-you'll become a whiz at making the office a friendlier place for the environment and planning out the big stuff, like new projects that help the company grow. By the end of this course, you'll be ready to take charge of any building, making sure it's a nice place to work, safe, and green. Whether it's sorting out the recycling or planning for the future, you'll know just what to do. So come on and learn how to be the one who keeps the office ticking along perfectly! Learning Outcomes Understand the core concepts and responsibilities of facility management. Manage space efficiently and optimise the use of workplace services. Oversee human resources, contractual matters, and vendor relations. Implement health and safety regulations within the workplace. Apply principles of sustainability in facility management practices. Conduct maintenance and manage repairs within facility operations. Plan and execute facility-related projects effectively. Drive business growth and prepare for organisational succession. Who is this course for Professionals aspiring to enter the field of Facilities Management. Current facilities managers seeking to enhance their expertise. Individuals interested in understanding operational functionalities of workplaces. Entrepreneurs looking to manage their business facilities effectively. Career changers drawn to the dynamics of Facilities Management. Why Choose This Course Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Career Path Facilities Coordinator - £20,000 to £30,000 per annum Facilities Manager - £30,000 to £45,000 per annum Maintenance Manager - £25,000 to £40,000 per annum Health and Safety Officer - £25,000 to £35,000 per annum Estate Manager - £35,000 to £55,000 per annum Certification Upon completion of the course content for the Facilities Management Diploma, you will be eligible to undertake an evaluative written assignment. This can be scheduled at your convenience, either during the course or upon its completion. Upon passing, you will have the opportunity to claim a PDF certificate at £4.99 Only. Should you desire a physical copy of your certificate, it can be requested for a nominal fee of £8. Prerequisites  The Facilities Management Diploma is open to all interested learners and does not necessitate any previous qualifications or specific work experience. Crafted by industry experts, this course is accessible and user-friendly across various digital platforms, including PCs, Macs, tablets, and smartphones. With no more than a stable internet connection, you can commence your learning journey from anywhere, at any time. Course Curriculum Module 01: Introduction to Facility Management Introduction to Facilities Management 00:26:00 Module 02: Space Management Space Management 00:22:00 Module 03: Managing Workplace Services Managing Workplace Services 00:31:00 Module 04: Human Resource and Contract Management Human Resource and Contract Management 00:23:00 Module 05: Lease Purchase and Vendor Management Lease Purchase and Vendor Management 00:25:00 Module 06: Health and Safety at Work Health and Safety at Work 00:24:00 Module 07: Sustainable Facility Management Sustainable Facilities Management 00:16:00 Module 08: Maintenance and Repairs Maintenance and Repairs 00:19:00 Module 09: Project Management Project Management 00:28:00 Module 10: Business Development and Succession Planning Business Development and Succession Planning 00:27:00 Recommended Readings Recommended Readings - Facilities Management - Diploma 00:00:00