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Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

This expertly designed Electrician - Essential Skills Course provides a robust foundation for anyone looking to deepen their understanding of electrical principles and practices. Covering everything from basic electricity to advanced safety protocols, the curriculum is carefully structured to enhance knowledge of key topics such as electric power metering, circuit analysis, and portable appliance testing. Whether you're refreshing your expertise or exploring new areas within electrical work, this course ensures you gain valuable insight into the essential concepts that govern modern electrical systems. Safety remains a core focus throughout the programme, with dedicated modules on electrical safety, health and safety regulations, fire safety, and personal protective equipment. In addition, specialist topics like working at height and confined spaces broaden your understanding of the various challenges encountered in the field. Delivered entirely through flexible, remote learning, this course fits conveniently into busy schedules, allowing you to build your skills and confidence in a clear, engaging format designed for today’s learners. Get ready to take charge and steer your career towards unprecedented heights. Are you prepared to embark on this empowering journey? Electrician - Essential Skills Courses Details Course 01: Basic Electricity Course 02: Electrician Training Level 3 Course 03: Portable Appliance Testing Training (PAT) Course 04: Practical Household Electricity Course Course 05: Electric Power Metering for Single and Three Phase Systems Course 06: Advanced Electrical Safety Course 07: Electric Circuits for Electrical Engineering and Electronics Course 08: Electricity and DC Circuit Analysis Course 09: Power Analysis in AC Circuits Course 10: Light Current Systems for Electrical Engineering Course 11: Working at Height Course 12: Working in Confined Spaces Course 13: Health and Safety Course 14: First Aid At Work Course 15: Fire Safety Training Course 16: Personal Protective Equipment (PPE) Key Features CPD Accredited Electrician Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Learning Outcomes Understand basic electricity principles and applications. Gain skills in advanced electrical safety techniques. Conduct power metering for single and three-phase systems. Perform practical household electrical tasks efficiently. Implement safety measures for working at height. Apply first aid and fire safety knowledge effectively. Accreditation All of our courses are fully accredited, including this Electrician - Essential Skills Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Electrician. Certification Once you've successfully completed your Electrician - Essential Skills Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Electrician - Essential Skills Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Electrician - Essential Skills Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Electrician - Essential Skills Course is ideal for: Aspiring electricians seeking foundational and advanced skills. Individuals aiming to enhance their safety knowledge. Workers needing training in confined spaces and at heights. Those interested in PAT and power analysis in circuits. Anyone looking to build a career in the electrical industry. Requirements Learners do not require any prior qualifications to enrol on this Electrician - Essential Skills Course. You just need to have an interest in Electrician - Essential Skills Course. Career path After completing this Electrician - Essential Skills Course you will have a variety of careers to choose from. The following job sectors of Electrician - Essential Skills Course are: Electrician - £28K to £42K/year. Electrical Engineer - £30K to £50K/year. PAT Technician - £22K to £35K/year. Electrical Safety Officer - £25K to £45K/year. Metering Technician - £24K to £38K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hardcopy Certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Business Analysis Overview Do you ever wonder how businesses bring amazing ideas to life? Imagine being the secret weapon that turns those ideas into reality! This Business Analysis course is your key to becoming a game-changer in any organization. In plain English, business analysts are the superheroes who take a business idea and figure out exactly how to make it happen. This course gives you all the tools you need to join this exciting field. Through clear explanations and exercises you'll learn the steps involved in bringing a business idea to life, from start to finish. You'll discover how to identify the best solutions and make sure everything gets done on time and on budget. You'll also learn how to talk to everyone involved in the project, from the big boss to the team members, to keep everyone happy and moving in the right direction. This Business Analysis course is your chance to learn the skills that businesses are looking for and launch a successful career as a problem-solving rockstar! Learning Outcomes Gain a comprehensive understanding of the core phases of business analysis, from eliciting stakeholder requirements to evaluating solutions and monitoring project progress. Develop proficiency in key investigative techniques, ratio analysis, and gap analysis to diagnose problems and identify opportunities for improvement. Refine your communication and interpersonal skills to effectively manage stakeholder expectations, gather crucial information, and foster collaboration throughout the project lifecycle. Learn to document business requirements clearly and concisely using industry-standard practices, ensuring project deliverables meet strategic objectives. Explore the diverse career opportunities available to business analysts in the UK and gain insights into the skills and qualifications sought after by employers. Why You Should Choose Business Analysis Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Analysis is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Analysis is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Analysis Module 01: Introduction to Business Analysis Introduction to Business Analysis 00:14:00 Module 02: Business Processes Business Processes 00:44:00 Module 03: Business Analysis Planning and Monitoring Business Analysis Planning and Monitoring 00:25:00 Module 04: Strategic Analysis and Product Scope Strategic Analysis and Product Scope 00:28:00 Module 05: Solution Evaluation Solution Evaluation 00:24:00 Module 06: Investigation Techniques Investigation Techniques 00:45:00 Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Stakeholder Analysis and Management 00:22:00 Module 09: Process Improvement with Gap Analysis Process Improvement with Gap Analysis 00:25:00 Module 10: Documenting and Managing Requirements Documenting and Managing Requirements 00:26:00 Module 11: Career Prospect as a Business Analyst in the UK Career Prospect as a Business Analyst in the UK 00:13:00

Course Overview The early years are very important in the mental and physical growth of children. Therefore, the nursery teachers have to provide additional attention and care. The Nursery Teacher Training Course will show you how to educate and take care of children in their early years. Within a few steps, it will enrich your knowledge and help you develop the skills to become a nursery teacher.  In this Nursery Teacher Training Course, you will learn the importance of early years in child development. The informative lessons will educate you on the EYFS teaching techniques. In addition, you will learn the strategies of observing and assessing children in their early years. The course will assist you in building the competence to support the development of SEN children. Along with that, you will become competent in child protection and safeguarding. From this Nursery Teacher Training Course, you will receive an overall understanding of the roles of a nursery teacher. It will equip you with the skills to fit all these roles and provide quality education to children. Enrol now and start building your skills. What You Will Learn Learn the significance of early years in child development Understand the EYFS teaching techniques Develop the skills to observe and assess children in the early years Build the expertise to support SEN children Learn how to ensure the health and safety of children in their early years Grasp the principles of safeguarding children Enrich your knowledge of child mental health Why Should You Choose this Nursery Teacher Training Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Nursery Teacher Training Course is for aspiring nursery teachers. It is also beneficial for professionals already working in this area. Requirements Our Nursery Teacher Training Course is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This Nursery Teacher Training Course will assist you in pursuing a career in the relevant fields.  Nursery Teacher (Salary Range £38,000-£41,000) Teaching Assistant (Salary Range £19,000-£21,000) Nursery Teacher Training Module 01: Introduction to EYFS 00:12:00 Module 02: Importance of Early Years in Development 00:19:00 Module 03: EYFS Teaching Techniques 00:14:00 Module 04: Working as an EYFS Teacher 00:18:00 Module 05: The EYFS Educational Philosophies and Privileges 00:13:00 Module 06: Curriculum and Developing Early Learning 00:30:00 Module 07: Play and Learning in Children's Education 00:31:00 Module 08: Observation and Assessment of Children in the Early Years Setting 00:23:00 Module 09: Understanding SEN in children 00:20:00 Module 10: Working with Children Having Special Needs 00:29:00 Module 11: Health and Safety of Children in the Early Years 00:38:00 Module 12: Safeguarding, Protection and Welfare of Young Children 00:29:00 Module 13: Understanding Mental Health in Children 00:18:00 Module 14: Self-Management and Dealing with Stress 00:13:00 Module 15: Working in Partnership with Parents and Carers 00:22:00 Assignment Assignment - Nursery Teacher Training 01:00:00

Overview Whether you want to build a better bond with your canine friend or wish to pursue a career in the relevant industry, acquiring dog training skills will be highly beneficial. You can start working on your training skills with our exclusive Dog Training Diploma Complete Bundle. This 8-in-1 bundle includes the following courses.    SHOW DOG TRAINING DIPLOMA DOG TRAINING BUSINESS DOG TRAINING - BARF DOG AND PUPPY TRAINING NATURAL REMEDIES FOR DOG DOG TRAINING - STOP DOG ATTACKS DOG LEASH TRAINING DOG TRAINING - STOP DOG BARKING   Through 8 different courses, you will get an overall understanding of dog training. These courses will help you understand the concepts of dog shows and teach you how to train your dog for the shows. You will also learn the strategies to manage the barking and attacks. In addition, you will develop the skills to make natural remedies for the dogs. This bundle will also give you the chance to acquire effective leash training techniques.  So, if you are ready to explore the world of dog training, join today and start learning! Learning Outcomes Familiarise yourself with the basics of dog shows Develop the skills required for dog training business Know the answer to different puppy problems Learn about the natural remedies for dogs Build the expertise to stop dog attacks and barking Grasp the techniques required for leash training Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Dog Training Natural remedies Attack and Barking Management Who Should Take This Dog Training Diploma Complete Bundle? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Dog Training Diploma Complete Bundle is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Dog Training Diploma Complete Bundle will equip you with effective skills and abilities and help you explore career paths such as  Dog Trainer Dog Groomer Pet Shop Owner

Psychotherapist Training Do you want to help vulnerable people who fail to deal with life's hurdles? Do you have the passion to make an impact on their life? Well, unlock the power to transform lives with our online Psychotherapist training. This course is all about healing minds, mastering the art of empathy, and nurturing genuine connections.  The Psychotherapist Training course begins by giving you an in-depth understanding of the concept of 'Psychotherapy' and its historical development. Differentiate between 'Counselling' and 'Psychotherapy,' including their techniques, duration, etc. This course will increase your ability to identify and assess the various individuals and populations that may benefit from psychotherapy, including those with different mental health conditions and life challenges. Besides, you will learn how to create a therapeutic environment that promotes safety, trust, and confidentiality, ensuring clients' physical and emotional comfort. Moreover, in this Psychotherapist Training course, you will acquire knowledge and techniques related to stress and anger management, helping clients cope with these emotions constructively. In this age of digital platforms, psychotherapists get clients from different parts of the globe. Therefore, this course will teach you how to provide online therapy using platforms like Skype. Plus, you will gain proficiency in conducting group therapy sessions and couple psychotherapy. Psychotherapist client's list can be versatile. Thus, this Psychotherapist Training course will educate you about how to assess and treat clients with specific mental health issues, such as Depression, Anxiety disorders, schizophrenia, and eating disorders. Marketing and advertising skills are crucial to establishing yourself as a rising psychotherapist. Our course will reveal the effective marketing and advertising techniques to promote your psychotherapy services and reach your target audience.  Enrol in the Psychotherapist Training course now to take your first step towards becoming a psychotherapist. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module: 01 About the Instructor FREE 00:05:00 About the Course 00:04:00 What is 'Psychotherapy'? 00:09:00 Difference between 'Counselling' and 'Psychotherapy 00:10:00 Who needs psychotherapy? 00:09:00 Setting up therapeutic environment 00:08:00 Listening Skills & Listening Stages 00:09:00 Module: 02 Establishing positive therapeutic relationship 00:10:00 Stress - and Anger management 00:13:00 Person-Centred Therapy 00:10:00 Psychodynamic Therapy & Psychoanalysis 00:11:00 Gestalt Therapy 00:13:00 Existential Psychotherapy 00:09:00 Individual Psychotherapy 00:06:00 Module: 03 Group sessions (workshops) 00:11:00 Couple psychotherapy 00:10:00 Online (Skype) Therapy 00:10:00 Psychotherapy for Depression 00:09:00 Psychotherapy for Anxiety disorders 00:07:00 Psychotherapy for Schizophrenia 00:10:00 Gender Identity Disorder (Gender Dysphoria) 00:10:00 Module: 04 Psychotherapy for Eating Disorders 00:09:00 Suicidal thinking & talking 00:10:00 Self harm cases 00:10:00 How to set up own practice 00:08:00 Relationship breakdown 00:09:00 Where to advertise own services 00:10:00 Registration & Accreditation 00:08:00 Thank you & Good Bye! 00:03:00 Certification Order Your Certificate 00:00:00

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Welcome to Part 2: Higher Practitioner Diploma Practice Sessions Congratulations on completing the foundational work — now it’s time to take your skills to the next level. Part 2 builds on everything you’ve achieved so far in the Toolkit 1, introducing more complex and specialised sessions focused on behavioural change. Here, we move beyond insight alone, helping clients create real, lasting transformation in their lives. You’ll continue to work within the familiar framework of scripts and structured practice, but now with new techniques and deeper therapeutic strategies designed to stretch and strengthen your abilities. Hands-on, face-to-face practice remains at the core of your learning journey. As you work towards completing your 120 hours for the Higher Practitioner Diploma in Clinical Hypnotherapy, Part 2 provides the framework for your next 30 hours of immersive, practical experience. Step forward with confidence. This is where your growth as a transformational practitioner truly begins.

Level 5 QLS Course With QLS Endorsed Certificate | 11 CPD Courses & PDF Certificates | 160 CPD Points | CPD Accredited

Course Overview Time is priceless, but it is the source of all prices. He who can manage his time properly is the most successful man. If you neglect and waste time, you're bound to regret it. Learn the basic techniques of time management from this Basic Time Management course and control the steering of your life. You'll learn the principles and benefits of effective time management from this Basic Time Management course. This course will teach you the main concepts of effective time management, different time management techniques and how you can adapt them to your routine. This course will teach you different tricks to manage time and maintain your routine. This course is a perfect choice for students, job seekers, employees, team leaders or anyone who is struggling to manage their time. You'll learn many effective tips which will motivate you to keep going. This best selling Basic Time Management has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Basic Time Management is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Basic Time Management is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Basic Time Management is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Basic Time Management, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Basic Time Management will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Basic Time Management to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.