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Become the Ultimate Childminder with Our Online Course - Enrol Now! Take your career as a nanny, babysitter, or childminder to the next level with our comprehensive Childminding Course. This online course is designed to equip you with the knowledge and skills required to care for children with confidence and professionalism. Learning Outcomes: Gain a clear understanding of the role and responsibilities of a childminder Enhance your knowledge of child development and safety Learn how to provide nutritious meals and manage behaviour Improve your communication skills with parents and guardians Develop effective planning and preparation skills for engaging activities With a focus on hands-on learning and practical application, this course covers key topics such as child development, safety, nutrition, behaviour management, communication skills, and planning and preparation. Start your journey to becoming the ultimate childminder today! Courses you'll get: Course 01:Diploma in Childminding at QLS Level 6 (Nanny, Babysitter, Childminder) Course 02: Child Psychology Diploma Course 03: Child Counselling: Child Psychology & Mental Health Course 04: Mental Health First Aid Course 05: Paediatric First Aid Level 2 Course 06: Child Protection Key Highlights of Level 2 Childminding Course (Nanny, Babysitter, Childminder) Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Curriculum Breakdown of the Course:- Module 01: Introduction to Nursery Nurse Module 02: Caring for Children Module 03: Understanding the Growth and Development of Children Module 04: Introduction to Child Psychology Module 05: Attachment and Relationship Building in Childhood Module 06: Factors that Influence Development Module 07: Personality and Intellectual Development of Children Module 08: Observation and Assessment of Children in the Early Years Setting Module 09: Curriculum and Developing Early Learning Module 10: Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning Module 11: Safeguarding, Protection and Welfare of Young Children Module 12: Health and Safety of Children in the Early Years Module 13: Nutrition and Healthy Food for Children Module 14: Play and Learning in Children's Education Module 15: Working with Children Having Special Needs Module 16: Working in Partnership with Parents and Carers Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Level 2 Childminding Course (Nanny, Babysitter, Childminder)course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Level 2 Childminding Course (Nanny, Babysitter, Childminder)course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platforms. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Level 2 Childminding Course, such as: Nanny Babysitter Childminder Daycare provider Preschool teacher Family daycare provider Early childhood educator Childcare centre director Special needs nanny or caregiver. Explore each of the roles available and how you can start your career in this platform. Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Highlights of the Course Price: £159.00 Course Type: Self-paced online course Guided Learning: 270 hours (Speaking, listening, reading and writing) Accreditation: Pearson Edexcel Regulated by: Ofqual Assessment: Yes, towards the end of each module Tutor Support: Full tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Instalment: 3 Installment Plan on checkout What you will learn from this course? Upon successful completion of this ESOL Level 1 Online Course, you will be able to: Discover how to identify information in a document and determine its meaning Develop your ability to draw information from conversations Communicate and convey information in English effectively Understand how to build and participate in conversations with others Discover how to write for different tasks and structure content for a certain activity ESOL Training - ESOL Level 1 Online Course and Exam This ESOL Level 1 Online Course will help you acquire the fundamental English writing, listening, reading, and speaking skills that will support your personal and professional development and enable you to access a wide range of opportunities in the international arena. This course, which has been accredited by Person Edexcel and is regulated by Ofqual, is a nationally recognised qualification that will improve and advance your professional profile. Towards the end of this course, you will earn an industry-recognised credential, allowing you to showcase your new skills and add extra value to your CV that will help you outshine other candidates.  Enrol in this ESOL Level 1 Online Course today and take the next step towards your personal and professional goals.  Who is this Course for? The following individuals may benefit from this ESOL Level 1 Online Course: Immigrants and non-native speakers looking to gain a qualification  Individuals of various ages and educational backgrounds Anyone wishing to improve their English abilities  Aspiring and practising ESOL/English language teacher  Anyone who wants to learn a second language  Anyone who wants to change their career or build a career abroad  Anyone wishing to enhance their employment prospects Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.  Eligibility Requirements There are no prerequisites for this course; individuals of all ages and educational levels are welcome to enrol in this ESOL Level 1 Online Course.  Advance Your Career This ESOL Level 1 Online Course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for ESOL Level 2 Online Course and Official Exam, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  Assessment Procedure You will be evaluated near the end of this ESOL Level 1 Online Course using a Pearson-designed assessment that is internally evaluated by the assessor and monitored and marked by the exam body. When you finish the exam, your results will be sent to Pearson Edexcel's internal verifier. The awarding body will issue you the qualification certificate if you successfully complete all three components. The tests are offered in both task-based and paper-based formats. On the day of the paper-based exam, you will need to appear at our designated office in Swindon or London. You must, however, submit your registration for the test at least three weeks prior to the exam date.  About Assessment Structure  Before the Pearson Edexcel Functional Skills ESOL Level 1 qualification can be issued, students must fulfil the assessments listed below. Paper-based evaluation for the Reading and Writing module Task-based evaluation for the Speaking and Listening module This ESOL Level 1 Online Course is accredited by Pearson Edexcel and regulated by Ofqual.  The academic and general qualification Pearson Edexcel is created to advance and improve learners' skills while advancing knowledge. With the aid of Edexcel certifications, students can advance either into a higher education programme or right into the workforce.  Qualifications, exams, and assessments are governed in England by Ofqual (The Office of Qualifications and Examinations Regulation). They are in charge of identifying the knowledge, skills, and understanding that students have displayed, and also ensure that all the assessments and exams reveal what a student has accomplished. Course Curriculum Reading Identify the Main Point 00:15:00 Predict The Meaning of Unfamiliar Words 00:20:00 Purposes and Types of Text 00:25:00 Reading Strategies 00:15:00 Scanning Practice 00:15:00 Speaking and Listening Speaking and Listening Level 1 - QP 00:15:00 Writing Formal Informal Language 00:10:00 Grammar Punctuation for L1 L2 00:25:00 L1 - Meanings of Conjunctions 00:15:00 Writing Exam - Task 1 - Plan Writing 00:15:00 Writing Exam - Task 2 - Fill in a Form 00:25:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Give a compliment to your career and take it to the next level. This Early Years Foundation Stage (EYFS) bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Early Years Foundation Stage (EYFS) bundle will help you stay ahead of the pack. Throughout the Early Years Foundation Stage (EYFS) programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Early Years Foundation Stage (EYFS) course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Early Years Foundation Stage (EYFS) Bundle Consists of the following Premium courses: Course 01: EYFS Teaching - Level 3 Course 02: Phonics Teaching Diploma Level 3 Course 03: Leadership in Teaching Course 04: Understanding the Mindset and Wellbeing of Children Course 05: Educational Psychology and Development Course 06: Lesson Planning for Teaching Course 07: Remote Teaching Online Course 08: Classroom Behaviour Management Course 09: Functional Skills English Practice Level 2 Course 10: Play Therapy Course 11: Safeguarding Children Level 3 Enrol now in Early Years Foundation Stage (EYFS) to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Early Years Foundation Stage (EYFS) expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum : Course 01: EYFS Teaching - Level 3 Module 01: Introduction to EYFS Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Early Years Foundation Stage (EYFS) bundle. Requirements This Early Years Foundation Stage (EYFS) course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Empower your school with inclusive practices for SEND. This course covers understanding SEND, the Code of Practice, safeguarding, and creating an accessible learning environment, ensuring every child’s needs are met. Ideal for educators and administrators in both domestic and international schools.

Description : Mobile learning or M Learning is defined as the delivery of learning, education or training on mobile devices such as mobile phones, tablets, laptops or PDAS. M Learning allows training and support to be taken anywhere making it flexible and convenient for businesses to use. Many businesses are taking advantage of this new technology to educate their employees and clients. This course will be perfect for you to know more about M-Learning and learn how to improve your business. M-Learning is one of these newly discovered methods that this course is made for. Since technology has been improving throughout the years, learning to adapt to new changes have also been part of our society. Learning about new methods to improve your career is one of these changes. You will know more about M-Learning and its meaning through this course. Then learn the different methods and its benefits. You will also learn to train and create M-Learning. Thus, in this course everything about M-Learning will be provided for you to learn and be successful. Who is the course for? Professionals required to have skills on M-Learning. People who have an interest in M-Learning development. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The M-Learning Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Business Development Associate Instructional Designer MLearning Developer Program Analyst Technology Development Specialist. M-Learning Diploma Module One - Getting Started 00:30:00 Module Two - What is MLearning? 01:00:00 Module Three - Common MLearning Devices 01:00:00 Module Four - Ancillary Equipment in MLearning 00:30:00 Module Five - M-Learning vs E-Learning 01:00:00 Module Six - Four C's of MLearning 00:30:00 Module Seven - Aspects of MLearning 01:00:00 Module Eight - Challenges of MLearning 00:30:00 Module Nine - Benefits of MLearning 01:00:00 Module Ten - Getting MLearning Started 00:30:00 Module Eleven - Employee Training 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities M-Learning Diploma- Activities 00:00:00 Mock Exam Mock Exam- M-Learning Diploma 00:20:00 Final Exam Final Exam- M-Learning Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Register on the Office Confidentiality today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Office Confidentiality is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a Certificate of Achievement to prove your newly-acquired knowledge. Course Content Module 01: Introduction to workplace confidentiality Introduction to workplace confidentiality 00:06:00 Module 02: Business Etiquettes and Types of Confidentiality Business Etiquettes and Types of Confidentiality 00:12:00 Module: 03 The Importance of Confidentiality The Importance of Confidentiality 00:07:00 Module 04: Confidentiality with Co-workers Confidentiality with Co-workers 00:12:00 Module 05: Preventing Confidentiality Breach Preventing Confidentiality Breach 00:09:00 Module 06: How Employers Can Protect Confidential Information How Employers Can Protect Confidential Information 00:12:00 Assignment Assignment - Office Confidentiality 4 days, 23 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The crime rate in the UK was 79.52 per 1,000 people in 2021-2022, according to a credible report. From 2020 to 2021, the overall crime rate in the UK increased by 1.18%. The demand for professionals in the criminology field is increasing as crime rates rise. If you are curious to learn about criminal psychology or getting a job in this sector, enrol in our Criminal Psychology course and understand the thoughts and actions of criminals. You will gain a basic understanding of criminal psychology and how criminals think after taking this Criminal Psychology course. Additionally, you will gain knowledge of forensic science, mental illnesses, and crime classification. You will also learn about the idea of victimology and the phases involved in profiling, as well as criminal and offender profiling. The criminal justice systems in England and Wales are also covered in the course. In the Criminal Psychology course, you can pick the experts' brains on the subject. After completing this course along with further education and training, you may become a criminal psychologist. With further experience, you may take over a prison's psychology department, advance to a management or policy role, or go into consulting and freelancing, such as as an expert witness. With additional training, you could work as a specialist researcher in specific crimes such as online abuse, organised crime, or adolescent offending. You could pursue a higher education academic career and work toward becoming a criminology professor. You might transition into social or probation work, a career in law, or the security services with more training. Learning outcome: After completing this course, you will: Recognise the mentality of a criminal. Understand the effects of mental illnesses. Find out how crimes are classified. have an understanding of forensic science. Brush up on criminal profiling . Describe the stages of criminal profiling. Learn about the offender profiling investigative technique. Realise the link between the victim and the offender. Know about the criminal justice systems in England and Wales. Take our Criminal Psychology course, learn from the material in this informative course, and advance your career! Enrol today! Why choose Criminal Psychology? Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included Please note that this course does not entitle you to join the HCPC register or recognised Practitioner Psychologists. But you will come across all the basic guidelines of Psychology to boost and shine your knowledge in this particular field of Psychology. ****Course Curriculum**** Here are the topics you will cover on the Criminal Psychology Course. Module 01: Understanding Criminal Psychology Module 02: Influence of Mental Disorders Module 03: Classification of Crime Module 04: Forensic Science Module 05: Criminal Profiling: Science, Logic and Metacognition Module 06: Phases of Profiling Module 07: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 08: Victimology Module 09: The Criminal Justice System in England and Wales CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with interest in human behaviour psychology Anyone interested in criminology and criminal behaviour Anyone who wants to add a new skill to their CV Anyone who wants to progress their career in criminology Professionals engaged in crime or psychology Requirements Enrol on the Criminal Psychology with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Criminal Psychology without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Criminal Psychology online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path After completing this course along with additional education and training, you may begin your career in criminal psychology or begin the next phase of it. Criminologist - Salary: £23,500 to £36,000 Police Officer - Salary: £19,164 to £41,130 Intelligence analyst - Salary: £20,000 to £52,000 Forensic psychologist - Salary: £27,000 to £54,000 Judge - Salary: £91,217 to £267,509 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

If you feel that your confidence needs developing, or that you are low in self-esteem, we can support you to build your self-esteem and confidence in just a few simple steps that ultimately take your overall skills to the next level. This course aims at providing reliable, helpful and easy-to-absorb information on the most obvious emotional challenges faced by people today. In this course, you will go through an array of valuable lessons demonstrating tips and tricks to improve your self-esteem, the common obstacles to our goals, the importance of goal setting in life, and the effective ways of developing communication skills. You will also discover how to confer powerful presentations, and deal with stressful behaviour and situations. On successful completion of this course, your background level of confidence and self-esteem will highly raise, almost without you realising how it is happening. Why Choose This Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? This Self Esteem and Confidence Building Course is ideal for those wanting to improve their basic skills in office administration, those who want to start working as a receptionist, office administrator, office manager, administrative assistant or secretary, and those who want to become a legal secretary.

The Customer Service course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Customer Service course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Customer Service WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00 Assignment Assignment - Customer Service 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.