47227 Courses delivered On Demand

Are you ready to delve into the world of economics and understand the forces that shape our society? Our Economics Level 3 Studies course is designed to provide you with a comprehensive understanding of economic principles, theories, and real-world applications. Whether you're aiming for a career in finance, business, or public policy, this course will equip you with the knowledge and skills you need to succeed. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Economics Level 3 course, learners will explore the basics of economics, understanding how markets work and how prices are set. They will learn about supply and demand, and how different factors can affect prices. The course covers production costs and the differences between various market structures, such as perfect competition and monopoly. Students will study key economic indicators like GDP, unemployment, and inflation, and how these measures affect the economy. Additionally, the course addresses income distribution, poverty, and market failures. Learners will delve into fiscal policies, the role of money and banking, and the workings of the financial system. Finally, the course explores international finance, helping students understand global economic interactions. Overall, the course aims to provide a comprehensive understanding of how economic principles and policies shape the world around us. Course Curriculum Module 01: An Introduction to Economics Module 02: The Market System and the Circular Flow Model Module 03: Supply, Demand and Prices Module 04: Elasticity Module 05: Production and Costs Module 06: Market Structure Perfect Competition vs Monopoly Module 07: Measuring GDP and Economic Growth Module 08: Unemployment Module 09: Inflation Module 10: Prices Module 11: Income Distribution and Poverty Module 12: Market Failures Module 13: Fiscal Policy Module 14: Money, Banking and the Financial System Module 15: International Finance Learning Outcomes: Understand basic principles and theories introduced in Economics Level 3 Studies. Analyse the market system using the Circular Flow Model. Evaluate the effects of supply, demand, and prices on markets. Assess elasticity's impact on consumer and producer behaviour. Compare costs in different production stages and market structures. Examine GDP, economic growth, unemployment, and inflation measures. Investigate fiscal policy and the role of money and banking. CPD 10 CPD hours / points Accredited by CPD Quality Standards Economics Level 3 Studies 2:55:46 1: Module 01: An Introduction to Economics 13:00 2: Module 02: The Market System and the Circular Flow Model 10:27 3: Module 03: Supply, Demand and Prices 15:09 4: Module 04: Elasticity 18:03 5: Module 05: Production and Costs 12:46 6: Module 06: Market Structure Perfect Competition vs Monopoly 09:50 7: Module 07: Measuring GDP and Economic Growth 13:18 8: Module 08: Unemployment 08:29 9: Module 09: Inflation 09:22 10: Module 10: Prices 07:30 11: Module 11: Income Distribution and Poverty 06:50 12: Module 12: Market Failures 12:15 13: Module 13: Fiscal Policy 16:42 14: Module 14: Money, Banking and the Financial System 13:33 15: Module 15: International Finance 07:32 16: CPD Certificate - Free 01:00 Who is this course for? Students interested in economic theory and applications. Individuals aiming to understand market dynamics. Learners curious about economic growth and policy. People wanting insight into financial systems. Those exploring income distribution and poverty issues. Career path Economic Analyst Financial Advisor Market Researcher Policy Analyst Banking Consultant International Trade Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Master the art of change with our comprehensive Change Management Diploma. Dive into the science of attention management, from understanding types of attention to mastering the Attention Zones Model. Learn effective goal-setting with SMART strategies, prioritise your time, overcome procrastination, and maintain unwavering focus. Enhance your journey with powerful meditation techniques. Equip yourself with the essential skills to lead and adapt in dynamic environments through this transformative course. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Change Management Diploma (CPD QS) course helps learners understand and improve their attention management skills. They will learn about different types of attention and how to train their minds to focus better. The course introduces a model to understand attention zones, helping learners identify when they are most productive. It also covers setting and achieving goals using effective strategies, including the SMART goals method. Time management is a key focus, teaching learners how to prioritise tasks and avoid procrastination. Techniques for maintaining focus and incorporating meditation into daily routines are also included. By the end of the course, learners will have practical skills to manage their attention, set and achieve goals, and stay focused on their tasks, enhancing both personal and professional productivity. Course Curriculum: Module 01: Introduction to Attention Management Module 02: Types of Attention Module 03: Training Your Attention Module 04: Attention Zones Model Module 05: Strategies for Goal Setting Module 06: SMART Goals Module 07: Prioritising Your Time Module 08: Procrastination Module 09: Keeping Yourself Focused Module 10: Meditation Learning Outcomes: Understand principles of attention management and its impact on productivity. Identify and distinguish different types of attention and their characteristics. Develop skills for training and improving your attention span effectively. Apply the Attention Zones Model to enhance focus and efficiency. Create and implement SMART goals for better time management. Use strategies to combat procrastination and maintain sustained focus. CPD 10 CPD hours / points Accredited by CPD Quality Standards Change Management Diploma (CPD QS) 41:08 1: Module 01: Introduction to Attention Management 04:50 2: Module 02: Types of Attention 04:30 3: Module 03: Training Your Attention 03:39 4: Module 04: Attention Zones Model 04:06 5: Module 05: Strategies for Goal Setting 02:52 6: Module 06: SMART Goals 04:03 7: Module 07: Prioritising Your Time 05:07 8: Module 08: Procrastination 05:45 9: Module 09: Keeping Yourself Focused 02:30 10: Module 10: Meditation 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking to improve their attention management. Students wanting to enhance their focus and productivity. Professionals aiming to set and achieve SMART goals. Those interested in learning effective time prioritisation techniques. Anyone looking to reduce procrastination and stay focused. Career path Project Manager Human Resources Manager Business Consultant Training and Development Specialist Life Coach Time Management Coach Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to step into the dynamic world of real estate as an Estate Agent specializing in Letting & Negotiation? Our comprehensive course is designed to equip you with the essential knowledge and skills to thrive in this competitive industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course for Estate Agents focuses on equipping learners with comprehensive knowledge and skills essential for success in the industry. Initially, learners gain an understanding of the role and types of estate agents, along with the regulations that govern their work. They learn how to list properties and acquire sellers, as well as how to handle property letting and sales processes effectively. The curriculum covers essential procedures for property valuation and emphasizes negotiation techniques crucial for successful transactions. Moreover, learners explore various technological tools that modern estate agents utilize to enhance their efficiency and client service. By the end of the course, learners will have a solid foundation in the practical aspects of estate agency, from initial property listing to final negotiations, ensuring they are well-prepared for the challenges and opportunities in the real estate market. Course Curriculum Module 01: Introduction to Estate Agents Module 02: Getting Started in the Industry Module 03: Understanding Different Types of Estate Agents Module 04: Regulations Governing Estate Agents Module 05: Property Listing and Seller Acquisition Module 06: Property Letting Module 07: Property Sales and Buyer Acquisition Module 08: Property Valuation Procedures Module 09: Negotiation Techniques for Estate Agents Module 10: Technological Tools for Estate Agents Learning Outcomes: Understand roles and responsibilities of estate agents in transactions. Identify legal frameworks governing estate agent operations in the UK. Master property listing techniques and effective seller acquisition strategies. Execute property letting processes according to industry standards and regulations. Implement negotiation techniques tailored for estate agent roles. Utilize technological tools to enhance estate agent efficiency and effectiveness. CPD 10 CPD hours / points Accredited by CPD Quality Standards Estate Agent: Letting & Negotiation 2:09:23 1: Module 01: Introduction to Estate Agents 10:25 2: Module 02: Getting Started in the Industry 08:27 3: Module 03: Understanding Different Types of Estate Agents 09:56 4: Module 04: Regulations Governing Estate Agents 10:58 5: Module 05: Property Listing and Seller Acquisition 16:47 6: Module 06: Property Letting 19:52 7: Module 07: Property Sales and Buyer Acquisition 15:34 8: Module 08: Property Valuation Procedures 12:38 9: Module 09: Negotiation Techniques for Estate Agents 08:56 10: Module 10: Technological Tools for Estate Agents 14:50 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to become estate agents. Professionals entering the estate agency industry. Anyone interested in property sales and letting careers. Those seeking a comprehensive understanding of estate agent operations. Individuals aiming to enhance their negotiation and property valuation skills. Career path Estate Agent Lettings Negotiator Property Valuer Sales Negotiator Property Manager Lettings Administrator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you fascinated by the world of financial crime? Ready to delve into the intricate art of investigation? Our comprehensive Financial Investigator Training is designed just for you! Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Financial Investigator Training, learners will explore the fundamentals of financial investigation, including the various types and characteristics of financial crimes. They will gain a comprehensive understanding of the laws and regulations aimed at combating financial fraud. Through practical exercises, they will develop skills in collecting, preserving, and analyzing evidence crucial to financial investigations. Additionally, participants will learn about the role and responsibilities of a financial investigator, along with the essential components of a financial crime response plan. This curriculum equips learners with the knowledge and techniques necessary to identify, investigate, and respond to various forms of financial crime effectively. Course Curriculum Module 01: Introduction to Financial Investigation Module 02: Introduction to Financial Investigator Module 03: Categories of Financial Crimes Module 04: Characteristics of Financial Crimes Module 05: Laws against Financial Fraud Module 06: Collecting, Preserving and Gathering Evidence Module 07: Financial Crime Response Plan Learning Outcomes: Identify key concepts in financial investigation techniques for introductory understanding. Recognize the role and responsibilities of a financial investigator proficiently. Classify various types of financial crimes accurately and categorically. Describe essential characteristics distinguishing different forms of financial crimes concisely. Summarise relevant laws concerning financial fraud adequately and comprehensively. Demonstrate proficiency in collecting, preserving, and handling evidentiary material meticulously. CPD 10 CPD hours / points Accredited by CPD Quality Standards Financial Investigator Training 1:09:40 1: Module 01: Introduction to Financial Investigation 07:23 2: Module 02: Introduction to Financial Investigator 13:01 3: Module 03: Categories of Financial Crimes 12:14 4: Module 04: Characteristics of Financial Crimes 07:40 5: Module 05: Laws against Financial Fraud 10:39 6: Module 06: Collecting, Preserving and Gathering Evidence 07:30 7: Module 07: Financial Crime Response Plan 10:13 8: CPD Certificate - Free 01:00 Who is this course for? Law enforcement professionals seeking financial investigation specialisation. Financial analysts aiming to broaden their skill set in investigation techniques. Compliance officers wishing to enhance their understanding of financial crimes. Legal professionals interested in gaining expertise in financial fraud investigation. Anyone looking to pursue a career in financial crime investigation. Career path Financial Investigator Fraud Analyst Compliance Officer Intelligence Analyst Law Enforcement Officer Forensic Accountant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to take your sales career to the next level? Do you dream of leading a team to success and hitting those big targets? Our Sales Management Course is designed just for you! You will learn the best techniques to close deals and drive revenue. Master the art of building strong customer relationships. You will also be able to use sales data to make informed decisions and improve performance. Don't wait to transform your sales career. Enrol in our Sales Management Course now and start your journey to success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Diploma in Sales Management course teaches you everything you need to know about sales. You'll start by learning how to prepare for making sales calls and understand effective communication. The course will show you how to create engaging openings and make strong sales pitches. You'll also learn strategies for handling objections and following up with potential customers. Setting realistic sales goals and techniques to close deals will be covered. Additionally, you'll learn to manage your sales data efficiently and use a prospect board to track your progress. By the end of the course, you'll have the skills and knowledge to succeed in sales, from the first call to closing the deal and maintaining customer relationships. Course Curriculum Module 01: Getting Prepared to Make the Call Module 02: Understanding the Talk Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Following Up Module 07: Setting Goals Module 08: Sealing the Deal Module 09: Managing Your Data Module 10: Using a Prospect Board Learning Outcomes: Master effective communication techniques to engage potential clients positively. Develop persuasive strategies for initiating and structuring sales conversations proficiently. Employ innovative approaches to capture attention and create impactful openings. Enhance pitch delivery skills to effectively convey product or service benefits. Acquire methods to address and overcome common customer objections confidently. Utilise systematic follow-up procedures to nurture leads and maintain client relationships. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Sales Management 1:12:44 1: Module 01: Getting Prepared to Make the Call 04:32 2: Module 02: Understanding the Talk 06:55 3: Module 03: Creative Openings 04:12 4: Module 04: Making Your Pitch 09:42 5: Module 05: Handling Objections 07:29 6: Module 06: Following Up 09:34 7: Module 07: Setting Goals 06:07 8: Module 08: Sealing the Deal 06:25 9: Module 09: Managing Your Data 08:10 10: Module 10: Using a Prospect Board 08:38 11: CPD Certificate - Free 01:00 Who is this course for? Sales professionals seeking to refine their sales techniques. Business owners aiming to improve their sales management skills. Individuals aspiring to pursue a career in sales. Marketing professionals interested in enhancing their sales knowledge. Entrepreneurs looking to boost their sales performance. Career path Sales Manager Business Development Executive Account Manager Sales Representative Customer Relationship Manager Retail Sales Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Improve your grasp of consumer rights and data protection with our complete course, "Consumer Rights Awareness." Explore the fundamentals of consumer rights and the Consumer Rights Act, comprehend the complexities of consumer contracts, and learn effective fraud prevention tactics. The course also covers the General Data Protection Regulations (GDPR), detailing your responsibilities, obligations, and lawful practices to ensure compliance. Empower yourself with the knowledge to protect and assert your rights confidently. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, you will learn about your rights as a consumer and how to protect yourself. The first section covers what consumer rights are and how laws, like the Consumer Rights Act, protect you. You'll understand different types of consumer contracts and how to avoid fraud. The second section focuses on the General Data Protection Regulations (GDPR). You'll learn about your responsibilities and rights under GDPR, how to handle breaches, and the lawful reasons for using personal data. By the end of the course, you'll have a solid understanding of consumer rights and data protection, empowering you to make informed decisions and protect your personal information. Course Curriculum: Section 1: Consumer Rights Awareness Module 01: Introduction to Consumer Rights Module 02: The Consumer Rights Act Module 03: Consumer Contracts Explained Module 04: Fraud Protection Section 2: General Data Protection Regulations Module 05: GDPR Basics Module 06: GDPR Explained Module 07: Lawful Basis for Preparation Module 08: Rights and Breaches Module 09: Responsibilities and Obligations Learning Outcomes: Understand basic principles of consumer rights awareness. Explain key elements of the Consumer Rights Act. Identify components of consumer contracts. Recognise strategies for fraud protection. Comprehend responsibilities under GDPR. Understand GDPR rights and breaches. CPD 10 CPD hours / points Accredited by CPD Quality Standards Section 1: Consumer Rights Awareness 51:13 1: Module 01: Introduction to Consumer Rights 06:30 2: Module 02: The Consumer Rights Act 14:06 3: Module 03: Consumer Contracts Explained 11:50 4: Module 04: Fraud Protection 18:47 Section 2: General Data Protection Regulations 1:19:36 5: Module 05: GDPR Basics 13:35 6: Module 06: GDPR Explained 12:35 7: Module 07: Lawful Basis for Preparation 16:47 8: Module 08: Rights and Breaches 16:23 9: Module 09: Responsibilities and Obligations 19:16 10: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in consumer rights. People seeking knowledge of GDPR regulations. Business owners want legal compliance. Consumers are aiming for fraud protection. Employees handle consumer contracts. Career path Consumer Rights Advisor GDPR Compliance Officer Contract Manager Fraud Prevention Specialist Legal Assistant Data Protection Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to take your career to the next level? Our Quality Management, Control and Audits Training is designed to provide you with the knowledge and skills needed to excel in the field of quality management. Whether you're a seasoned professional or just starting, this course will equip you with the tools to meet and exceed industry standards. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Quality Management, Control, and Audits Training" course teaches you the essentials of managing and improving quality in any organization. You'll learn how to understand and meet customer needs, ensuring products and services meet high standards. The course covers techniques for continuous improvement, including Total Quality Management and Six Sigma. You'll also explore the importance of quality control and measurement to maintain consistency. The training includes methods for conducting effective quality audits to identify and address issues. Additionally, you'll gain insights into managing the supply chain to ensure quality from suppliers to customers. This comprehensive training prepares you to implement quality management practices, enhance processes, and deliver better outcomes for your organization. Course Curriculum Module 01: Introduction to Quality Management Module 02: Understanding Customer Expectations and Needs Module 03: Total Quality Management Module 04: Quality Control Module 05: Quality Measurement and Improvement Module 06: Quality Audits Module 07: Six Sigma Module 08: Supply Chain Management Learning Outcomes: Understand fundamental principles of quality management and its key components. Identify and assess customer expectations and needs in quality management. Implement Total Quality Management (TQM) methodologies in various organizational settings. Apply quality control techniques to maintain product and service standards. Measure and improve quality through continuous improvement processes. Conduct quality audits to ensure compliance with established standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Quality Management, Control and Audits Training 1:46:25 1: Module 01: Introduction to Quality Management 19:32 2: Module 02: Understanding Customer Expectations and Needs 11:14 3: Module 03: Total Quality Management 09:20 4: Module 04: Quality Control 08:57 5: Module 05: Quality Measurement and Improvement 15:30 6: Module 06: Quality Audits 10:52 7: Module 07: Six Sigma 12:59 8: Module 08: Supply Chain Management 17:01 9: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in quality management concepts Employees in quality assurance departments Managers seeking to enhance quality in operations Professionals involved in supply chain management Auditors focusing on quality compliance Career path Quality Assurance Manager Quality Control Inspector Quality Auditor Supply Chain Manager Operations Manager Six Sigma Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Certificate on Retail Associate 1:43:45 1: Module 01: Introduction to Retail Associate 06:04 2: Module 02: The Qualities of a Retail Associate 10:36 3: Module 03: Importance of Consumer Behaviour 05:48 4: Module 04: The Importance of Communicating with Customers 09:03 5: Module 05: The Sales Process and Dealing with Customers at the Checkout 04:56 6: Module 06: Retail Psychology 07:06 7: Module 07: Consumer Rights Act 08:42 8: Module 08: Health and Safety for Retail Stores 09:59 9: Module 09: In-store Design 09:04 10: Module 10: Exterior Design 09:31 11: Module 11: Introduction to Visual Merchandising 07:38 12: Module 12: Management Skills for Leading Your Team 08:40 13: Module 13: Taking Trends and Targeting Customers Effectively 05:38 14: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced world, resilience is more than just a buzzword-it's a crucial skill for thriving amidst life's challenges. Our Resilience Online Training is meticulously designed to empower you with the tools and strategies necessary to build, enhance, and sustain resilience in both personal and professional arenas. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Resilience Online Training course helps learners understand and build resilience in their lives. Participants will explore the core elements that make up resilience and discover various strategies to enhance it. The course teaches how to develop mental toughness, allowing individuals to stay strong and focused during challenging times. Learners will gain practical skills for coping with adversity and setbacks, improving their emotional resilience and overall well-being. Additionally, the course covers techniques for maintaining a positive outlook and promoting resilience in both personal and professional settings. By the end of the course, participants will be better equipped to handle stress, adapt to changes, and thrive in the face of difficulties. Course Curriculum Module 01: The Pillars of Resilience Module 02: Pathways to Resilience Module 03: Training for Resilience Module 04: Mental Toughness & Resilience Module 05: Promoting Emotional Resilience CASMT Module 06: Resilience - Dealing with Adversity and Setbacks Learning Outcomes: Understand the core concepts of the pillars of resilience. Identify various pathways to build and strengthen resilience. Develop effective training methods to enhance resilience. Explore the relationship between mental toughness and resilience. Promote emotional resilience using the CASMT approach. Learn strategies for dealing with adversity and setbacks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Resilience Online Training 1:52:58 1: Module 01: The Pillars of Resilience 23:14 2: Module 02: Pathways to Resilience 23:20 3: Module 03: Training for Resilience 22:34 4: Module 04: Mental Toughness & Resilience 13:12 5: Module 05: Promoting Emotional Resilience CASMT 17:27 6: Module 06: Resilience - Dealing with Adversity and Setbacks 12:11 7: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking personal growth and resilience. Managers wanting to support resilient teams. Educators teaching resilience skills. Coaches working with clients on resilience. Mental health practitioners enhancing resilience in clients. Career path Resilience Coach Mental Health Support Worker Employee Wellness Coordinator HR Manager Life Skills Instructor Education Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.