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47225 Courses delivered On Demand

Microsoft Office 2016 Certification Bundle with 5 Exams

By Hudson

The Microsoft Office Specialist (MOS) is a globally recognised qualification. Having a Microsoft Office Specialist certification on your CV demonstrates that you have gained the necessary expertise to competently use Microsoft applications, giving you a competitive advantage when job hunting as well as in the workplace. It will significantly increase your confidence, skills and employability. It will serve to objectively validate your IT skills and assist in your advancement in your chosen career.

Microsoft Office 2016 Certification Bundle with 5 Exams
Delivered Online On Demand
£839

OTHM Level 5 Diploma In Information Technology

By School of Business and Technology London

Getting Started OTHM Level 5 Diploma in Information Technology is intended to comprehend the extent of learning by Information Technology. This capability expands the IT experts. This course comprehends the student concerning the logical standards in programming advancement. This also helps the student to acquire IT professional jobs.  After successful completion of this course, the student can progress to Higher National Certificates (HNC) and Bachelor's program. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   Relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. The learner must be 18 years or older at the beginning of the course. Mature learners (over 21) with management experience International students whose first language is not English must score 5.5 or above on the IELTS (International English Language Testing System). Progression   Learners completing the OTHM Level 5 Diploma in Business Management: OTHM Level 6 Diplomas or Will be eligible to gain direct entry into relevant Bachelor's degree programs or Directly into employment in an associated profession Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work projects more effectively, giving learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree/ Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is achieved with at least 37 credits. The OTHM Level 5 Diploma in Information Technology consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- SOFTWARE ENGINEERING Reference No : K/617/2276 Credit : 20 || TQT : 200 This unit aims to provide learners a clear knowledge of software development and its evolution as an engineering discipline and to develop advanced high-quality software systems. UNIT2- DATABASE SYSTEMS Reference No : H/617/2275 Credit : 20 || TQT : 200 The unit aims to furnish students with information in data set frameworks and improve them to create new data set plans with advanced skills. UNIT3- ADVANCED SYSTEMS ANALYSIS & DESIGN Reference No : D/617/2274 Credit : 20 || TQT : 200 The unit aims to provide learners with a deep knowledge of the tasks of system analyst and this also helps the student how to apply the modern techniques. UNIT4- MANAGEMENT INFORMATION SYSTEMS Reference No : Y/617/2273 Credit : 20 || TQT : 200 This unit aims to give students information on employee data configuration, execution, and lookout secures data frameworks. This unit also helps to utilize data in business and empowers organizations to be more beneficial inside the industrial world. UNIT5- NETWORK INFORMATION SYSTEMS Reference No : R/617/2272 Credit : 20 || TQT : 200 This unit aims to prepare students' information and abilities in arranging, designing, setting up, and overseeing networks (like a LAN, PAN, MAN, WAN) as construct abilities in network checking, and information on Network Security, network conventions, and guidelines. UNIT6- IT PROJECT MANAGEMENT Reference No : L/617/2271 Credit : 20 || TQT : 200 This unit aims to build up students' abilities in overseeing Information Technology projects to execute frameworks or change in their organizations. This unit is especially important for students who are interested to be company directors who incorporate the operational or key change in their company. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

OTHM Level 5 Diploma In Information Technology
Delivered Online On Demand11 months
£843.45

ILM Level 2 Diploma In Team Leading

By School of Business and Technology London

Getting Started ILM Level 2 Diploma in Team Leading course is designed to provide new and aspiring team leaders with a thorough understanding of the leadership role and its wide-ranging responsibilities. As a widely accepted and nationally recognised course, it is an ideal platform to start your journey towards a successful leadership career. This course aims to provide a thorough understanding of core team-leading competencies, such as communication, motivation, and performance management, while also looking into the specific areas of leadership relevant to your workplace context. Through an extensive selection of modules you will have the flexibility to tailor your learning experience to align with your career aspirations and professional development goals. Key Benefits For Learners Take control of your personal development Communicate clearly and confidently Engage and support your team Build positive and productive relationships at work Get a nationally recognised qualification For Organisations Provide team leaders with extensive training to ensure they have the required skills to lead their teams effectively. Equip staff with the competence and knowledge needed to effectively manage people Cultivate strong relationships within and outside the organisation. Encourage staff to engage in continuous learning and development Foster a culture of open communication, active listening, and seamless collaboration which paves way to increased productivity and job satisfaction. Career Pathways The ILM Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 1500-2000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements ILM Level 2 Diploma in Team Leading is designed for new aspiring team leaders, which gives an in-depth introduction to the role and responsibilities of a team leader. To be eligible for this course, you must: Be 18 years of age and over Be new to a team leader role or have some experience in team leading or similar job role. Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression This qualification will provide progression opportunities to other qualifications such as: ILM Level 3 Diploma in Management ILM Level 4 NVQ Diploma in Management ILM Level 4 Diploma in the Principles of Leadership & Management Why gain a ILM Qualification? This course is designed for team leaders, aiming to support the development of their skills in leading a team, ensuring that the team's work meets organisational objectives, and contributing to planning, problem-solving, and decision-making. The Level 2 course provides an in-depth introduction to critical roles and responsibilities for those new to a leadership position. Each module equips you with essential skills to successfully lead a team, including planning, allocating, and monitoring work. Additionally, you will learn motivation techniques and how to address complex issues such as underperformance. Successful completion of the course could lead you to progression to Level 2 or 3 courses. Through this course you will learn how to develop yourself as a Team Leader, how to improve the performance of your team and how to plan and monitor work. ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Resolve Customers' Complaints Reference No : 8620-323 Credit : 4 || TQT : 40 UNIT2- Lead and Manage a Team Reference No : 8620-202 Credit : 5 || TQT : 50 UNIT3- Principles of Team Leading Reference No : 8620-203 Credit : 5 || TQT : 50 UNIT4- Understand Business Reference No : 8620-204 Credit : 4 || TQT : 40 UNIT5- Develop Working Relationships with Colleagues Reference No : 620-205 Credit : 3 || TQT : 30 UNIT6- Manage Team Performance Reference No : 8620-301 Credit : 4 || TQT : 40 UNIT7- Manage Conflict within a Team Reference No : 8620-310 Credit : 5 || TQT : 50 UNIT8- Health and Safety Procedures in the Workplace Reference No : 8620-208 Credit : 2 || TQT : 20 UNIT9- Manage Personal Performance and Development Reference No : 8620-200 Credit : 4 || TQT : 40 UNIT10- Communicate Work-Related Information Reference No : 8620-201 Credit : 4 || TQT : 40 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

ILM Level 2 Diploma In Team Leading
Delivered Online On Demand11 months
£811.85

Strategic Management Course

By Training Tale

Strategic Management: Strategic Management Course Strategic Management: Strategic Management Course involves the planning and implementation of the most important goals and initiatives taken by a corporation's top management on behalf of its owners, based on resource considerations and an assessment of the internal and external environments in which the organization competes. This Strategic Management: Strategic Management Course is designed to provide you the opportunity to gain a thorough understanding of strategic management. Through this course, you will learn how to develop a highly effective team, optimize better performance, deal with obstacles, fear, imposter syndrome and much more. Take the course to start learning the business strategy and strategy formulation skills you'll need to effectively map the future of your organization. Learning Outcomes After completing this Strategic Management: Strategic Management Course, learner will be able to: Understand The Middle: Where Transformations Either Happen or Stuck Understand how to develop highly effective team and optimize better performance. Know how to face the unwanted circumstances wisely with courage and persistence. Know how to lead a transformation rather than doing a transformation from the top. Why Choose Strategic Management: Strategic Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Strategic Management: Strategic Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. ***Others Benefits of this Strategic Management Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Strategic Management: Strategic Management Course] Strategic Management: Strategic Management Course Industry Experts Designed this Strategic Management: Strategic Management Course into 04 detailed modules. Detailed course curriculum of Strategic Management: Strategic Management Course Module 01: The Middle: Where Transformations Either Happen or Stuck The Beginning of the Middle Concrete Outcomes Timing and Momentum Control Points Resource Reality Don't Sign Up for the Impossible Sponsors and Enemies Module 02: Developing Highly Effective Team and Optimizing Better Performance The Fundamental Ingredient for a Highly Effective Team Organise for Outcomes How to Attract the Right People and Eliminate the Wrong People Performance Management and Delegating for Development How to Drive Personal Accountability and Belief Stop Having Status Meetings Optimising Performance and Results from Afar Module 03: Facing The Unwanted Circumstances Wisely with Courage and Persistence Dealing with Obstacles, Fear, and Imposter Syndrome How to Keep Moving Forward When No One Wants To Use Ruthless Priorities to Enable Growth Detail-the Momentum Killer: Manage Outcomes Instead Clarity and Conflict Accelerate Effective Decision Making Tracking and Consequences Module 04: Leading a Transformation Rather Than Doing a Transformation from the Top Conversation Decorate the Change Top-Down Communications Finding the Insights That Make You Brilliant Communicating Across Organisational Silos How to Make People Feel Like Superheroes Assessment Method of Strategic Management Course After completing each module of the Strategic Management: Strategic Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Strategic Management Course After completing the MCQ/Assignment assessment for this Strategic Management: Strategic Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Strategic Management: Strategic Management Course This Strategic Management: Strategic Management Course is ideal for professionals whose jobs require strong strategic planning and problem-solving skills. Requirements Strategic Management: Strategic Management Course Students who intend to enrol in this Strategic Management: Strategic Management Course must meet the following requirements: Strategic Management: Good command of the English language Strategic Management: Must be vivacious and self-driven. Strategic Management: Basic computer knowledge Strategic Management: A minimum of 16 years of age is required. Career path Strategic Management: Strategic Management Course The knowledge you will gain through this Strategic Management: Strategic Management Course may lead you to a variety of career opportunities. Such as: Strategic Managers Strategy Analysts Strategic Planning Managers Business Analysts Operations Managers Certificates Certificate of completion Digital certificate - Included

Strategic Management Course
Delivered Online On Demand6 hours
£12

Customer Service Techniques Course

By One Education

In a world where a single interaction can shape a customer’s loyalty, understanding the nuances of great service is no longer optional — it's expected. The Customer Service Techniques Course has been crafted for individuals who wish to improve how they engage, respond, and build rapport with customers, both calmly and confidently. From handling complaints with grace to mastering the art of listening, this course draws focus to the techniques that shape positive communication and professional behaviour. Whether you're at the beginning of your customer-facing journey or looking to sharpen your communication finesse, this course offers structured learning around tone, etiquette, and emotional intelligence. By learning how to manage expectations, deliver consistent messaging, and maintain composure under pressure, you'll gain a deeper understanding of what excellent service looks like across industries. If your goal is to leave customers feeling heard, helped, and happy — this course is an excellent place to start. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Customer Service Techniques Course
Delivered Online On Demand4 hours
£12

ILM Level 5 Diploma In Leadership And Management

By School of Business and Technology London

Getting Started The Institute of Leadership and Management (ILM) Level 5 Diploma focuses on fundamental management principles. This course will provide the learner with the skills to contribute to developing a strategic plan, designing business processes, managing strategic change, and providing expert leadership. Intended for middle managers seeking the next step of their career, the ILM Level 5 Diploma is the most comprehensive qualification from the Institute of Leadership and Management. Upon completing the course, the learner will be able to improve their leadership performance through action learning and will become qualified in management problem-solving and leadership decision-making skills. The ILM Level 5 Diploma in Leadership and Management is suitable for employees pursuing the position of department head, project manager and middle manager. This Level 5 Qualification will help them to improve their skills and prepare them to gain senior managerial skills and responsibilities. The qualifications comprise a broad range of units covering skills in six core areas - working with people, managing yourself and personal skills, providing direction, facilitating innovation and change, achieving results, and using resources. Key Benefits The Level 5 Diploma in Leadership and Management is designed for practising middle managers, helping them to develop their skills and experience, improve performance and prepare for senior management responsibilities. The qualifications comprise a broad range of units covering skills in six core areas - working with people, managing yourself and personal skills, providing direction, facilitating innovation and change, achieving results, and using resources. The flexibility in unit choice allows the qualification to be tailored to meet the needs of the individual and employer. Benefits for individuals  Use core management techniques to drive better results Develop your ability to lead, motivate and inspire Provide strategic leadership as well as day-to-day management Benchmark your managerial skills Raise your profile in your organisation. Benefits for employers Encourage strategic thinking at this level of management to foster business improvement. Engage middle managers with training and development - these qualifications are designed to provide clear, measurable benefits to career-minded professionals. Customise these qualifications to your development needs.   About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? A dedicated tutor for individual students to help and provide suggestions throughout the course. Providing formative assessment with formative feedback will support the learner to improve their achievements. Our online learning platform will provide all of the assessment materials. Platform independent accessibility of Online learning portal, SBTL delivers the course straight to the student's smartphone, tablet, laptop or desktop, enabling them to study at their convenience. Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Must be 19 years of age and over Substantial experience as a manager or supervisor Should possess provable academic ability to complete a level 5 qualification Progression Successful learners can progress to a range of qualifications including ILM Level 5 Diploma in Principles of Leadership and Management Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Credit Value: Minimum 4 credits Maximum 12 credits Rules of Combination: Minimum 37 credits Choice of units from Groups 1 and 2 Maximum of 18 credits from Group 2 Unit Code Unit Title Credit Group 1 8607-506 Managing Stress and Conflict in the Organisation 3 8607-511 Managing Projects in the Organisation 4 8607-527 Partnership Working 4 8607-503 Developing Critical Thinking 4 8607-504 Managing Individual Development 5 Group 2 8607-402 Managing Equality and Diversity in Own Area 4 8607-415 Motivating People in the Workplace 2 8607-403 Managing Risk in the Workplace 3 8607-412 Managing Meetings 3 8607-417 Managing and Implementing Change in the Workplace 6 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

ILM Level 5 Diploma In Leadership And Management
Delivered Online On Demand11 months
£848.45

Professional Certificate Course in Organizational Structures in International Business in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The aim of the "Organizational Structures in International Business" course is to provide students with an understanding of the different structures that businesses use to manage their operations across borders. This course will cover a range of topics, including the organizational design, strategy, culture, and management practices of multinational corporations (MNCs). After the successful completion of the course, you will be able to learn about the following, Organisational structures in international business Centralisation Vs. Decentralisation. Subsidiary board of directors. Performance Management. Control mechanisms - Approaches and constraints. Performance Evaluation System. HRM issues. Managing expatriates. The Organizational Structures in International Business course covers different structures used by multinational corporations (MNCs) in managing operations across borders. Students will explore the factors that influence the choice of structure and the challenges of managing people and resources in diverse environments. The course focuses on the practical aspects of organizational design and management, including cross-cultural communication, international HRM, and conflict resolution. Upon completion, students will be able to analyze the advantages and disadvantages of different organizational structures and understand the ethical and social responsibilities of MNCs. No prerequisites are required, but a basic understanding of international business concepts is recommended. Organizational Structures in International Business is a course that focuses on the different types of organizational structures commonly used in global business. The course covers topics such as the advantages and disadvantages of organizational structures, factors that influence the choice of organizational structure, cross-cultural management, international human resource management, and global supply chain management. The course aims to equip students with the knowledge and skills necessary to make informed decisions about designing and managing organizational structures in the context of international business. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Organisational Structures In International Business Self-paced pre-recorded learning content on this topic. Organizational Structures in International Business Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor International Business Manager Global Operations Manager International HR Manager International Marketing Manager International Finance Manager International Business Consultant International Trade Specialist Cross-Cultural Trainer Global Business Analyst International Project Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Organizational Structures in International Business in London 2024
Delivered Online On Demand14 days
£36

Dental Hygiene Online Course - QLS Endorsed

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Dental Hygiene Online Course - QLS Endorsed
Delivered Online On Demand4 hours
£105

Coding (C++, Python, JavaScript, Networking & IT)

By Compliance Central

Get ready for an exceptional online learning experience with the Coding (C++, Python, JavaScript, Networking & IT) bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Coding, C++ & Python package is dynamic, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Coding, C++ & Python package has something for everyone. As part of the Coding, C++ & Python, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Coding (C++, Python, JavaScript, Networking & IT) bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Coding (C++, Python, JavaScript, Networking & IT) CPD-accredited courses: Course 01: Introduction to Coding With HTML, CSS, & Javascript Course 02: C++ Development: The Complete Coding Guide Course 03: C# Programming - Beginner to Advanced Course 04: Python Programming: Beginner To Expert Course 05: The Complete MySQL Server from Scratch: Bootcamp Course 06: Kotlin Programming: Android Coding Bible Course 07: Learn Web Development from Scratch Course 08: The Complete Front-End Web Development Course! Course 09: Secure Programming of Web Applications Course 10: JavaScript Project - Game Development with JS Course 11: Bash Scripting, Linux and Shell Programming Course 12: Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku Course 13: Data Analysis Course 14: R Programming for Data Science Course 15: Learn Ethical Hacking From A-Z: Beginner To Expert Course 16: Cyber Security Awareness Training Course 17: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 18: CompTIA A+ (220-1001) Course 19: Computer Networks Security from Scratch to Advanced Course 20: Microsoft Excel Complete Course What will make you stand out? Upon completion of this online Coding (C++, Python, JavaScript, Networking & IT) bundle, you will gain the following: CPD QS Accredited Proficiency with this Coding, C++ & Python bundle After successfully completing the Coding, C++ & Python bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials in this Coding, C++ & Python bundle The online test with immediate results You can study and complete the Coding, C++ & Python bundle at your own pace. Study for the Coding, C++ & Python bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Coding (C++, Python, JavaScript, Networking & IT) bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Coding, C++ & Python bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Coding (C++, Python, JavaScript, Networking & IT), a rich anthology of 30 diverse courses. Our experts handpick each course in the Coding, C++ & Python bundle to ensure a wide spectrum of learning opportunities. This Coding, C++ & Python bundle will take you on a unique and enriching educational journey. The Coding (C++, Python, JavaScript, Networking & IT) bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Coding, C++ & Python bundle offers you the flexibility and convenience to learn at your own pace. Make the Coding, C++ & Python package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Coding (C++, Python, JavaScript, Networking & IT) bundle is perfect for: Aspiring Programmers: Individuals interested in learning to program and develop software using popular languages like C++, Python, and JavaScript. IT Professionals: Those working in IT who wish to enhance their programming and networking skills to improve job performance and career prospects. Students in Technology: University or college students pursuing degrees in computer science, information technology, or related fields looking to supplement their studies with practical skills. Career Changers: Professionals aiming to transition into the tech industry and seeking foundational knowledge in programming and network management. Hobbyists and Tech Enthusiasts: Individuals passionate about technology and keen on developing their own projects or improving their understanding of how different aspects of the internet and software work. Requirements You are warmly invited to register for this Coding (C++, Python, JavaScript, Networking & IT) bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon Coding (C++, Python, JavaScript, Networking & IT) course completion, you can expect to: Software Developer Web Developer Systems Programmer Network Administrator Database Administrator Cybersecurity Analyst Data Scientist AI and Machine Learning Engineer Freelance Programmer Tech Entrepreneur Certificates CPD Certificates Digital certificate - Included

Coding (C++, Python, JavaScript, Networking & IT)
Delivered Online On Demand6 days
£115

Painting and Decorating Accredited Career Bundle Course

5.0(14)

By Training Express

Discover a well-rounded learning experience designed for those aiming to deepen their knowledge in painting, decorating, and related safety practices. This accredited career bundle combines creative interior design and advanced painting techniques with essential health and safety courses tailored to the needs of professionals in this field. Whether you are pursuing a career or enhancing your understanding of decorative arts and workplace safety, this bundle offers an extensive range of topics, from colour theory and fabric selection to critical safety awareness in various working environments. Alongside artistic skills, this bundle also covers vital safety subjects such as personal protective equipment, fire safety, asbestos awareness, and manual handling. These courses are carefully crafted to provide essential information and guidelines necessary for safe working practices, aligned with current UK regulations. Delivered entirely online, this bundle ensures learners can gain valuable knowledge and confidence at their own pace, making it a practical choice for anyone looking to progress in painting and decorating without the need for physical attendance. Job Responsibilities in Painting and Decorating: Preparing surfaces by cleaning, sanding, and applying primers Mixing and applying paint, varnish, or wallpaper to surfaces Repairing cracks, holes, or damaged areas Ensuring proper protective measures are taken for furniture and surroundings Collaborating with clients to understand their preferences and requirements Providing advice on colour schemes and decorative finishes Maintaining tools and equipment Skills Needed for Success in Painting and Decorating: Knowledge of different painting techniques and materials Attention to detail and precision in work Good colour sense and an eye for aesthetics Strong manual dexterity and hand-eye coordination Ability to work independently and as part of a team Time management and organisational skills Effective communication and customer service skills Expected Salaries in Painting and Decorating in the UK: Starting salary: £18,000 - £22,000 per year Experienced painters and decorators: £25,000 - £35,000 per year Self-employed professionals may earn higher incomes based on their skills and reputation Key Features of Painting and Decorating Career Bundle CPD Accredited Painting and Decorating Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course 01: Interior Design and Decorating Course (Style, Design, Colour, Space, Staging, Fabrics & Curtain) The Interior Design and Decorating Course is a comprehensive program suitable for professionals such as Interior Designers, Design Managers, Technical Designer Cads, or individuals aspiring to enhance their skills and knowledge in effective interior design. This course shares essential strategies, concepts, and techniques in interior design. Course 02: Painting Complete Course (Acrylic, Watercolour, Leaf, Colour Mixing, Canvas, Human Figure) The Painting Complete Course is tailored for professionals like Painting Foremen, Painting & Decorating Assessors, Concept Artists, or individuals seeking to improve their skills and knowledge in painting. This course provides comprehensive training on key strategies, concepts, and techniques in various painting styles, including acrylic, watercolour, leaf, colour mixing, canvas, and human figure. Course 03: PPE - Personal Protective Equipment Course The PPE - Personal Protective Equipment Course is designed to provide individuals working in high-risk environments with a thorough understanding of different types of personal protective equipment and their proper usage. This course includes case studies and special video instruction to cover the risk assessment process. Course 04: Health and Safety at Work The Health and Safety at Work training course serves as a practical guide, equipping learners with the necessary skills, knowledge, and credentials to minimise safety risks in the workplace. It ensures that staff are adequately trained and comply with UK health and safety regulations. Course 05: COSHH Training The COSHH Training course is essential for individuals working with hazardous chemicals and substances. It imparts comprehensive knowledge and skills to safely handle and work with such materials, ensuring employee well-being in diverse work environments. Course 06: Asbestos Awareness The Asbestos Awareness & Safety course provides a comprehensive understanding of asbestos-related sectors, associated risks, and safety precautions. Participants will gain in-depth knowledge to maintain a safe environment and fulfil their roles effectively. Course 07: Working at Height The Working at Height Training course is an in-depth program for individuals working at height or supervising such activities. It covers legal requirements for employers and employees, HSE law, personal protective equipment, and more to ensure safety in elevated work environments. Course 08: Working in Confined Spaces The Working in Confined Spaces course is crucial for employees and contractors operating in confined spaces. It imparts comprehensive knowledge about potential risks, hazards, and proper procedures to ensure personal safety and well-being in such workspaces. Course 09: Manual Handling Training The Manual Handling Training Course focuses on compliance with UK health and safety legislation, equipping individuals with the necessary knowledge and skills for safe material handling. This course is particularly relevant to warehouse and factory staff, manual labourers, delivery drivers, construction workers, and farmhands. Course 10: Fire Safety Training The Fire Safety Training course is a mandatory requirement for all organisations. It familiarises employees, including fire wardens, managers, and supervisors, with workplace fire safety laws, regulations, and best practices. Participants learn about fire emergency procedures and professional response techniques. Course 11: Electrical Safety Training The Electrical and Fire Safety Training bundle is a recognised safety compliance program suitable for fire marshals, aspiring electricians, and responsible individuals seeking a deeper understanding of general safety compliance. Course 12: First Aid at Work The First Aid at Work course is an in-depth training program for individuals aspiring to become qualified first aiders. It covers various types of workplace emergencies, safety laws and regulations, and best practices in first aid procedures and equipment. Course 13: Covid-19 Awareness The Covid-19 Awareness Course provides up-to-date information and statistics on the novel coronavirus. It equips learners with knowledge about health and safety guidelines to reduce the risk of infection. This course ensures individuals are well-informed to navigate the ongoing pandemic. Accreditation This Painting and Decorating bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Painting and Decorating course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Painting and Decorating - Essential Skills bundle is ideal for anyone looking to start a career in the field, which includes the following related professions: Painter Decorator Landscape Architect Gardener Multi Skilled Operative Painter Handy person Requirements No prior degree or experience is required to enrol in this course. Career path This Painting and Decorating Course will help you to explore avariety of career paths in the related industry, including: Painter Decorator Wallpaper hanger Property maintenance technician Refurbishment specialist Construction painter Interior designer (with painting and decorating expertise Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Painting and Decorating   Accredited Career Bundle Course
Delivered Online On Demand1 hour
£100