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Getting Started The CMI Level 5 Award in Professional Mentoring Practice qualification is designed to provide an overview of the principles of mentoring practice for individuals. This course focuses on the necessary skills and knowledge to identify the role of mentoring in relation to coaching. The online CMI Level 5 Award in Professional Mentoring Practice course is aimed at practising or aspiring Mentors who who will have the capability to apply their learning to develop their skills in this area and/or progress onto further learning. Achieving this Professional Mentoring Practice qualification, you will learn how management and leadership principles can underpin practice and deliver mentoring that empowers the Mentee to work towards meaningful goals. As a mentor with valuable skills, you will gain the competencies to build a positive organisational culture where employees feel supported and encouraged to develop their skills and knowledge. Key Benefits For Learners Allow the Professional Coach or Mentor to develop an in-depth appreciation of the challenges faced by individuals they support. Improve the Mentee's confidence, quality, consistency, and productivity in their work. For Organisations Professional Coaches or Mentors can evaluate the role and influence of organisational culture, management, leadership and change on coaching and mentoring and apply this information in their professional practice. A Mentor is a trusted advisor, and the role differs depending on the Mentee and their organisation's needs. Key Highlights Do you wish to be a professional mentor? Then, the CMI Level 5 Award in Professional Mentoring Practice offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 5 Award in Professional Mentoring Practice can open many career pathways, including but not limited to: Professional Coach-With an estimated salary of £35,524 Training Manager, with an estimated average salary of £31,613 per annum Training & Development Manager, with an estimated average salary of £36,885 per annum Independent Coach or Mentor with an estimated average salary of £28,000 per annum Corporate Coach or Mentor with an estimated average salary of £38,950 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 4000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The CMI Level 5 Award in Professional Mentoring Practice is designed to support individuals in developing professional mentoring skills. To be eligible for this course, you must: Be 19 years of age and over Have some work experience as a team leader, first-line manager, coach, mentor, supervisor or a similar role Possess the ability to complete the Level 5 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Why gain a CMI Qualification? The CMI Level 5 Award in Professional Mentoring Practice course enables the Professional Coach or Mentor to develop an in-depth appreciation of the challenges faced by individuals they support. By achieving this online CMI Level 5 Award in Professional Mentoring Practice qualification, you will have the professionalism to deliver impact, behave ethically, and demonstrate a commitment to continual learning and development. CMI has developed the Professional Mentoring Practice qualification after extensive research to ensure that the qualification reflects the tasks and activities of managers in the mentoring roles in the workplace. With this course, you will improve the Mentee's confidence, quality, consistency, and productivity in their work. Studying for a CMI course offers you more than just academic standing. When you enrol with us for the CMI Level 5 Award in Professional Mentoring Practice course, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Management and Leadership Influences in Coaching and Mentoring Reference No : Unit 535 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand the influence of management, leadership and organisational culture on coaching or mentoring. 2. Understand how to support a Coachee or Mentee transition through change. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

This course aims to provide a comprehensive understanding of how consumer behavior can influence customer experience and strategies for enhancing and building customer experience in B2B contexts, including customer segmentation, targeting, and positioning, as well as measuring customer experience gap and defining customer expectations. After the successful completion of the course, you will be able to learn about the following, How to build customer experience and how consumer behaviour can influence this experience. Strategies to influence and enhance customer experience. Enhancing customer experience in B to B context. Strategies to built customer relationship. Building customer experience with segmentation, targeting and positioning. Measuring customer experience gap. Defining customer expectations.   This course aims to provide strategies and techniques for building and enhancing customer experience, while understanding the influence of consumer behavior on this experience, as well as the importance of customer relationship management in B2B contexts, and the role of segmentation, targeting, and positioning in building customer experience. The course also covers techniques for measuring and defining customer expectations, and strategies for closing the customer experience gap. This course aims to provide a comprehensive understanding of how to build and enhance customer experience, including the role of consumer behavior, and strategies to build and maintain customer relationships. Additionally, the course covers the importance of segmentation, targeting, and positioning in creating a positive customer experience and ways to measure and meet customer expectations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Self-paced pre-recorded learning content on this topic. Managing Customer Experience Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Happiness Coordinator Client Care Specialist Experience Enhancement Agent Satisfaction Strategist Service Excellence Ambassador Feedback Facilitator Interaction Improvement Manager Client Delight Director Customer Journey Navigator Support Satisfaction Supervisor Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This Zombie course is designed to give you the knowledge to look after yourself and others, should you find yourself injured in the midst of a Zombie Apocalypse. The course is written according to the latest Resuscitation Council Guidelines, but includes additional information for desperate measures such as being overtaken by Zombies – where there is no emergency help. The course covers key First Aid essentials for bleeding, burns, head and spinal injuries and also includes wound care following a Zombie bite, amputations, impalements, sucking chest wounds and much more. This course does not seek to replace a practical course but empowers you to learn these vital skills at a time and place to suit you. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course content: Action in an emergency Keep yourself safe Priorities of Treatment What to put in your First Aid kit Information to give the Emergency Services The Primary Survey – How to help in an Emergency Danger Response Airway Breathing Unresponsive and Breathing Recovery Position How to put someone into the Recovery position Breathing Problems Choking How to help a choking adult How to help a choking child Panic Attacks and hyperventilation Wounds and Bleeding How to treat a bleeding wound Dressings Embedded objects and impalement Shock How much blood can you afford to lose? Symptoms of Shock Treatment of Shock Internal Bleeding Amputated parts Knocked out teeth Eye injuries Nose bleeds Types of Wounds Fainting Collapsed Lung or a sucking chest wound Bites Zombie bite Animal bites Burns Breaks, Sprains and Dislocations Head Injuries Head Injuries Suspected brain injury Compression and concussion Skull Fracture Spinal Injuries Final Lesson

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Essential knowledge – for counsellors, psychotherapists and anyone else working with distressed people This new online course is designed to stimulate deeper thinking about the ethical dilemmas and professional difficulties you may encounter when working with people suffering emotional distress. It gives you sound principles to remember and realistic guidelines to follow whenever difficult ethical situations arise. Whilst primarily designed for counsellors and psychotherapists, anyone interested in thinking more clearly about ethical matters, including social workers, occupational therapists, mental health workers, medical and legal professionals, can complete the course. The guidance offered is not a list of static ‘rules’ but a framework of interlocking ideas and insights through which it is possible to create clear and reasonable codes of professional conduct to help ensure we act ethically. The discussions between the tutors raise important considerations – deriving from real case histories – and give you valuable insights about the evolution of ethical behaviour and the nature of ethical problems today. Why this course is needed We live in a world that, despite technological progress, seems to have lost its moral compass. It should go without saying that all therapists should act ethically with their patients, but some don’t. The consequences of this can prove distressing and even damaging for the client involved, and, for the practitioner, can mean anything from public censure, suspension from practice, or full-scale striking off. So, in addition to following guidelines and a code of practice, therapists need to develop a sound inner intuition of what the right thing to do is in any particular circumstance. However, developing this intuition requires us to escape from our mental pigeon-holes so that we can develop richer patterns of thought, through consideration of a wide range of potential pitfalls and ethical dilemmas, to draw upon and return to throughout our professional lives. What will you explore The foundations of ethics Ethics and human nature The difference between ethics, morals and the law The reason ethical dilemmas arise The HG Code of Ethics Examples of modern ethical quandaries Living in a ‘victim culture’ that’s obsessed with blaming Why ethical behaviour is socially conditioned The importance of learning from mistakes Why relying on systems can inhibit flexibility of thought and behaviour Why organisational rigidity drives bureaucracies to behave unethically What determines our individual nature, character and mental health The assumptions we make that get in the way of ethical decision making Typical case histories dealt with by the HGI’s Registration and Professional Standards Committee Ethics: needs and wants Ethics, tribalism and political correctness Our inbuilt range of moral emotional responses The illusion of shared perceptions Three ethical safeguards arising from the Human Givens approach The importance of spare capacity when helping others The danger of patients putting therapists on a pedestal Why technology, using artificial intelligence, raises ethical questions Accredited CPD certificate and much more… Counts towards a Diploma By taking this course, you could be on your way to completing Part 1 of the Human Givens Diploma – a flexible, part-time psychotherapy course which will deepen your psychological knowledge and increase your ability to help people effectively and quickly.  Course Programme Part 1The nature of ethical problems Part 2Ethical Foundations Part 3Practitioners Code of Conduct Part 4Case Histories What's included? 24 Videos 30 Quizzes Life-long access CPD Certificate Course format This online ethics course is delivered by four distinguished Fellows of the HGI, Sue Saunders, Ian Thomson, Ivan Tyrrell and Denise Winn – their discussions provide much food for thought and draw on real case histories that have come before the HGI’s Registration and Professional Standards Committee. As with all our online courses, you are required to answer multiple-choice questions designed to add to your knowledge and deepen your understanding: an enjoyable, thought-provoking part of the learning process. Once you have completed the course, you will receive an Accredited CPD certificate, which counts towards the Human Givens Diploma. This course has been independently assessed by the internationally recognised CPD Standards Office for 6 hours of CPD training. Meet your tutors Ivan Tyrrell Ivan Tyrrell worked for many years as a psychotherapist and now spends most of his time lecturing and writing. Read more Sue Saunders Sue has worked in training, coaching and psychotherapy for over 30 years. She also has extensive experience in the corporate world. Read more Ian Thompson Ian Thomson is the former deputy chair of the HGI Registration and Professional Standards Committee Read more Denise Winn Denise is a journalist, editor and author specialising in psychology – who has also practised as a human givens therapist since 2000. Read more

***24 Hour Limited Time Flash Sale*** Certificate in Lean Six Sigma Yellow Belt, Green Belt & Black Belt Bundle Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Feeling stuck in your career? Struggling to keep up with the ever-changing demands of the industry? You're not alone. But there's good news: Certificate in Lean Six Sigma Yellow Belt, Green Belt & Black Belt Bundle career bundle is here to equip you with the essential skills and knowledge you need to break free and achieve your goals. With this Certificate in Lean Six Sigma Yellow Belt, Green Belt & Black Belt Bundle course you will get 25 CPD Accredited PDF Certificates, Hard Copy Certificate of Certificate in Six Sigma & Lean Process at QLS Level 3 and our exclusive student ID card absolutely free. 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***24 Hour Limited Time Flash Sale*** Learn to be a Great Teacher - CPDCertified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that in the UK, over 40% of teachers report feeling stressed, with workload and lack of training being key factors? Are you passionate about education and want to make a positive impact on young lives? This comprehensive bundle on "Learn to Be a Great Teacher" is designed to equip you with the knowledge, skills, and confidence to excel in the classroom and beyond. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Learn to be a Great Teacher bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. 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Courses Are Included In this Learn to be a Great Teacher Career Bundle: Course 01: Teaching Assistant Diploma Course 02: SEN Teaching Assistant Course 03: EYFS Teaching Assistant Course 04: Child Language Disorder (CLD) Course 05: ADHD Awareness Course 06: Health and Safety Training for School Administrators Course 07: The Complete Guide To Getting A Teaching Job Course 08: Understanding Autism Level 3 Course 09: Learning Disability Nursing Course 10: Positive Handling in Schools Course 11: Nursery Nurse Course 12: Presentation Skills Course 13: Remote Teaching Course 14: Learning to Learn - Super Learning Course 15: Problem-Solving Skills Course 16: Cross-Cultural Awareness Training Course 17: Leadership in Teaching Course 18: Communication Skills Course 19: Team Management Course 20: Educational Psychology Course 21: Phonics Teaching Certificate Course 22: Education and Pedagogy Course 23: Microsoft Office Course 24: Blended Learning Course for Teachers Course 25: Child Playwork Course 26: Mental Health Teaching Assistant Course 27: Lesson Planning for Teaching Course 28: Child Neglect Awareness & Protection Course 29: Leadership Skills Course 30: Education Management With Learn to be a Great Teacher, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. 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Career path This Learn to be a Great Teacher bundle will allow you to kickstart or take your career in the related sector to the next stage Teacher Headteacher SEN specialist Educational consultant School administrator Education researcher Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

***24 Hour Limited Time Flash Sale*** Level 2 Certificate in Understanding Behaviour that Challenges Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 2 Certificate in Understanding Behaviour that Challenges Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 2 Certificate in Understanding Behaviour that Challenges bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in the Level 2 Certificate in Understanding Behaviour that Challenges Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 2 Certificate in Understanding Behaviour that Challenges Career Bundle: Course 01: Applied Behavioural Analysis (ABA) Course 02: Emotional Intelligence and Human Behaviour Course 03: Dialectical Behaviour Therapy Course 04: Anti-Social Behaviour Course 05: Rational Emotive Behaviour Therapy Course 06: CBT for Children and Adults with Role Playing Course 07: Crisis and Trauma Counselling in Early Childhood Course 08: Neuropsychology & Development of Children Course 09: Psychological Wellbeing Practitioner Course - CPD Accredited Course 10: Child Protection Annual Refresher Course 11: Child Sexual Exploitation (CSE) Awareness Course 12: Treating Post-Traumatic Stress Disorder Course 13: Biohacking Your Physical and Mental Health Course 14: Depression Counseling Course 15: Anxiety Management Course Course 16: Positive Mental Health Course 17: Industrial and Organisational Psychology Course 18: Self-Help Psychology: Mental Freedom Course 19: Child Attachment Course Course 20: Fundamentals of Language Development in Early Childhood Course 21: Child Language Disorder (CLD) Course 22: Autism & Dyslexia Awareness Training Course 23: Speech and Language Therapy: Communication Disorders Course 24: Classroom Behaviour Management Course - Level 3 Course 25: Cognitive Behavioural Therapy (CBT) for Eating Disorders Course 26: Parental Mental Health & Child Protection Course 27: Marriage and Family Therapy Course 28: Family Support Worker Course 29: Emergency Care Worker Course 30: Observation Skills for Carers With the Level 2 Certificate in Understanding Behaviour that Challenges, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. 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Start your learning journey straightaway with our Level 2 Certificate in Understanding Behaviour that Challenges Training! Level 2 Certificate in Understanding Behaviour that Challenges premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Level 2 Certificate in Understanding Behaviour that Challenges is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 2 Certificate in Understanding Behaviour that Challenges course. After passing the Level 2 Certificate in Understanding Behaviour that Challenges exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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