4614 Courses delivered On Demand

The MOST DEMANDED PATHWAY are WAITING for YOU Service Helpdesk & Technical Support course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Service Helpdesk & Technical Support. Our course starts with the basics of Service Helpdesk & Technical Support and gradually progresses towards advanced topics. Therefore, each lesson of this Service Helpdesk & Technical Support is intuitive and easy to understand. Service Helpdesk & Technical Support Learning Outcomes: Learn how to manage voicemails and interoffice calls. There are several phone etiquette rules you should review. How to get better at making business calls. Relationship-building techniques over the phone. How to deal with a stiff collar and active listening. Editing internal business transactions. Using the phone to troubleshoot, putting record-keeping and file processes in place. Learn about communication and organisational skills. How to create timetables and plans that work. Along with the Service Helpdesk & Technical Support course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Curriculum Breakdown of the Course:- Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem-Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support course. Requirements To enrol in this Service Helpdesk & Technical Support course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Service Helpdesk & Technical Support, such as- Customer Service Call Center Operator Emergency Caretaker Office Executive Production Manager Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - Included Get a CPD accredited PDF certificate for Free. After successfully completing this Service Helpdesk & Technical Support course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Are you looking to enhance your Team Leader skills? If yes, then you have come to the right place. Our comprehensive course on Team Leader will assist you in producing the best possible outcome by mastering the Team Leader skills. The Team Leader course is for those who want to be successful. In the Team Leader course, you will learn the essential knowledge needed to become well versed in Team Leader. Our Team Leader course starts with the basics of Team Leader and gradually progresses towards advanced topics. Therefore, each lesson of this Team Leader course is intuitive and easy to understand. Why would you choose the Team Leader course from Compliance Central: Lifetime access to Team Leader course materials Full tutor support is available from Monday to Friday with the Team Leader course Learn Team Leader skills at your own pace from the comfort of your home Gain a complete understanding of Team Leader course Accessible, informative Team Leader learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Team Leader bundle Study Team Leader in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Team Leader Course Improve your chance of gaining in demand skills and better earning potential by completing the Team Leader Team Leader Curriculum Breakdown of the Team Leader Course Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Team Leader course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Team Leader. It is also great for professionals who are already working in Team Leader and want to get promoted at work. Requirements To enrol in this Team Leader course, all you need is a basic understanding of the English Language and an internet connection. Career path The Team Leader course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Team Leader. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

If you want to take your driving skills to new heights, an expert driving instructor training course is a great way to do it. With its extensive curriculum, it is the perfect choice for any driver who wants to enrich their skills and increase their confidence on the road. This driving instructor course provides valuable insight into safe practices and effective strategies that will really make a difference in how you handle yourself behind the wheel. Additionally, It provides an invaluable learning opportunity, allowing you to refine your abilities and pick up new tips. Our driving instructor course starts with the basics of driving instructor and gradually progresses towards advanced topics. Therefore, each lesson of this driving instructor course is intuitive and easy to understand. What you will discover from driving instructor course: Responsibilities of a driving instructor. How to do organised driver education. About the ADI Exam. Dealing with a new client and communication abilities. Learning how to operate heavy vehicles. Disability and disability issues. Why would you choose the Driving Instructor course from Compliance Central: Lifetime access to Driving Instructor course materials Full tutor support is available from Monday to Friday with the Driving Instructor course Learn Driving Instructor skills at your own pace from the comfort of your home Gain a complete understanding of Driving Instructor course Accessible, informative Driving Instructor learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Driving Instructor bundle Study Driving Instructor in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Driving Instructor course Curriculum Breakdown of the Driving Instructor Course Module 01: The Driving Instructor Module 02: Structured Driver Training Module 03: The ADI Exams Module 04: Communication Skills and Dealing with a New Client Module 05: Learning to Drive Module 06: Driving Large Vehicles Module 07: Assessment Items Module 08: Disabilities and Impairments CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Particularly, this course is ideal for- Trainee Driving Instructor. Those who worry about driving. Suitable for both those with specific driving phobias and general anxiety. Requirements To enrol in this driving instructor course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Driving Instructor such as- Driving Instructor Trainee Delivery Driver Bus Driver Multi Drop Delivery Driver HGV Tipper Driver Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Secretary skills? If yes, then you have come to the right place. Our comprehensive course on Secretary Skills will assist you in producing the best possible outcome by mastering the Secretary Skills skills. The Secretary Skills course is for those who want to be successful. In the Secretary Skills course, you will learn the essential knowledge needed to become well versed in Secretary Skills. Our Secretary Skills course starts with the basics of Secretary Skills and gradually progresses towards advanced topics. Therefore, each lesson of this Secretary Skills course is intuitive and easy to understand. Why would you choose the Secretary Skills course from Compliance Central: Lifetime access to Secretary Skills course materials Full tutor support is available from Monday to Friday with the Secretary Skills course Learn Secretary Skills skills at your own pace from the comfort of your home Gain a complete understanding of Secretary Skills course Accessible, informative Secretary Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Secretary Skills Study Secretary Skills in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Secretary Skills Course Secretary Skills Curriculum Breakdown of the Secretary Skills Course Course Outline: Module 1: Introduction to Personal Assistant Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangements Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Professional Conduct and Ethics CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Secretary Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Secretary Skills. It is also great for professionals who are already working in Secretary Skills and want to get promoted at work. Requirements To enrol in this Secretary Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path Administrative Assistant: £18,000 to £25,000 per year Office Manager: £25,000 to £35,000 per year Executive Assistant: £25,000 to £40,000 per year Personal Assistant: £20,000 to £35,000 per year Office Administrator: £18,000 to £25,000 per year Communications Coordinator: £22,000 to £30,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Operations Management Online Are you ready to advance your career in business management? With this exclusive Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! The purpose of this Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. [ Note: Free PDF certificate as soon as completing the Level 7 Diploma in Operations Management course] Operations Management Online Training Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. Enrol Operations Management course today and take the next step towards your personal and professional goals. << Industry Experts developed this Operations Management course into 20 detailed modules >> Course Curriculum of Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management Certification of Operations Management After completing the MCQ/Assignment assessment for this Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Operations Management Training This Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Requirements Operations Management Training There are no specific requirements for this Operations Management course because it does not require any advanced knowledge or skills. Career path Operations Management Online This Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager Operations Analyst Operations Officer S.C Manager Inventory Manager Certificates Certificate of completion Digital certificate - Included

Business Development course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Business Development. Our course starts with the basics of Business Development and gradually progresses towards advanced topics. Therefore, each lesson of this Business Development is intuitive and easy to understand. So, stand out in the job market by completing the Business Development course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Business Development course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 27: Time Management Module 28: Managing Risk and Recovery Module 29: Business Etiquette CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Business Development course. Requirements To enrol in this Business Development course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Business Development. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Business Management skills? If yes, then you have come to the right place. Our comprehensive course on Business Management will assist you in producing the best possible outcome by mastering the Business Management skills. The Business Management course is for those who want to be successful. In the Business Management course, you will learn the essential knowledge needed to become well versed in Business Management. Our course starts with the basics of Business Management and gradually progresses towards advanced topics. Therefore, each lesson of this Business Management course is intuitive and easy to understand. Why would you choose the Business Management course from Compliance Central: Lifetime access to Business Management course materials Full tutor support is available from Monday to Friday with the Business Management course Learn Business Management skills at your own pace from the comfort of your home Accessible, informative Business Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the bundle Study in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Business Management Course Curriculum Breakdown of the Business Management Course Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career. Requirements To enrol in this Business Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Business Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Development : Personal Development Online One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Personal Development and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Personal Development course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This Personal Development course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this Personal Development course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! >> Main Course: Personal Development >> Free Courses Course 01: Level 5 Negotiation Skills Course Course 02: Anger Management Course 03: Dealing with Difficult People [ Note: Free PDF certificate as soon as completing the Personal Development course ] Development : Personal Development Detailed Course Curriculum of Personal Development Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method of Development : Personal Development After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Development : Personal Development After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Development : Personal Development This Personal Development course is suitable for anyone who is dedicated to their professional development. Requirements Development : Personal Development There are no specific requirements for this Personal Development course because it does not require any advanced knowledge or skills. Career path Development : Personal Development This Level 5 Diploma in Personal Development could be the key to the leadership career of your dreams. Certificates Certificate of completion Digital certificate - Included

Medical Receptionist: Medical Receptionist A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Diploma in Medical Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Diploma in Medical Receptionist course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Diploma in Medical Receptionist course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. **Courses are included in this Diploma in Medical Receptionist Course Course 01: Diploma in Medical Receptionist Course 02: Communication Skills Course Course 03: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Diploma in Medical Receptionist course] Medical Receptionist: Medical Receptionist Detailed course curriculum of the Diploma in Medical Receptionist Course: Industry Experts Designed this Medical Receptionist course into 13 detailed modules. Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- Assessment Method After completing each module of the Diploma in Medical Receptionist Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Medical Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Receptionist This Diploma in Medical Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Medical Receptionist There are no specific requirements for this Diploma in Medical Receptionist course because it does not require any advanced knowledge or skills. Career path Medical Receptionist After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included

Telephone Skills Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone Skills course, you will develop better telephone communication skills. This Telephone Skills course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Learning Outcomes After completing this Telephone Skills course, you will be able to: Understand various aspects of phone etiquette Know how to use proper phone language Know how to handle inbound and outbound calls Know how to eliminate phone distractions Know how to handle rude or angry callers and much more. Why Choose Telephone Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Courses are included in this Telephone Skills Bundle Course Course 01: Level 2 Customer Service Course Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Telephone Skills course] Course Curriculum of the Telephone Skills Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Skills After completing each module of the Telephone Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Skills After completing the MCQ/Assignment assessment for this Telephone Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Telephone Skills This Telephone Skills course is ideal for those who want to develop their telephone skills. Requirements Telephone Skills There are no specific requirements for this Telephone Skills Course because it does not require any advanced knowledge or skills. Career path Telephone Skills After completing this Telephone Skills course, you may be able to pursue a variety of promising career opportunities.