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41142 Courses delivered On Demand

How to have successful courageous conversations at work

By Appreciating Change

How to hold a performance correcting conversation in a positive way

How to have successful courageous conversations at work
Delivered Online On Demand
£9.99

How to cope better with fatigue

By Pamela Rose - Fatigue Coach

A recording of a live webinar held in November 2023. I share the most important areas that you should be focussing on, so that you minimise the time spent wondering what on earth you can do to improve your fatigue challenge and current situation - and get onto the right path to recovery.How this webinar will help you I've helped hundreds of people to navigate this element of their recovery journey and I've used this experience to share in this webinar the most successful ways to plan for, and introduce, movement and exercise.  What this webinar covers As a Fatigue Coach, over the past five years I’ve helped hundreds of people improve how they’re living with fatigue, and guided them to an improved place - often helping them to achieve a full recovery. I want to share the most important areas that you should be focussing on, so that you minimise the time spent wondering what on earth you can do to improve your situation. This webinar is primarily for those who are in the first 6 months of tackling a fatigue-related health challenge, or those who have been dealing with it for longer than that but haven’t yet received any helpful advice. There are different severities of fatigue and the help I cover will be of most benefit to those who are struggling enough that they perhaps can’t work or socialise, but who do have some level of activity. For example, able to get up and dressed most days and prepare their own meals on a good day, but have to give lots of planned thought to anything that involves having to leave the house.   In this webinar I share my top pieces of guidance around the most helpful things you can do to cope better with this challenging illness. This includes:   - top tips to start managing your energy levels properly (pacing) - how to manage the difficult emotions that come with this health challenge - how to rest - communicating with those who don’t understand what you’re going through.   The webinar recording is approximately an hour long. Contents The main webinar video1448450061.mp4 (1h 03m 26s) 165 MB A copy of the slides I presented How to cope better with fatigue.pdf 1.38 MB

How to cope better with fatigue
Delivered Online On Demand1 hour
£10

Fundamentals of Proofreading

By Xpert Learning

About Course Master Proofreading: Improve Your Grammar, Spelling, and Punctuation Skills with this Proofreading online course Do you obsess over grammar and love perfect punctuation? If so, Becoming A Proofreader is the perfect way to refine your skills, invest in yourself, and start a fulfilling new career, and Proofreading Online Course can help you with this. Now's the time to take the leap, gain experience, and start your journey towards rewarding work that's flexible to fit your lifestyle. This course covers the essential topics such as Common Grammar errors, Spelling errors, and Punctuation errors, This proofreading online course also features various tools and techniques to help you identify and correct mistakes in the drafting of business articles or documents. This will provide a list of British and American spellings which people tend to mix up. This Proofreading Online Course will help you gain a comprehensive understanding of the complete process of proofreading any type of content. You will also learn the importance of proofreading any document by taking this online course. After completing this Proofreading course, you will develop the skills and knowledge required to become a confident proofreader. You will have the prowess to review your or anyone else's work, and also gain a thorough understanding of the things you should remember while recruiting or training any proofreader. Thank you for considering Xpert Learning as a mentor for your career development journey! What Will You Learn? Gain a comprehensive understanding of proofreading and editing principles, techniques and tools Identify and correct common spelling, grammar and punctuation errors in business writing Apply advanced techniques to improve sentence structure, eliminate wordiness and enhance clarity Develop essential skills for proofreading and editing business writing, reports, proposals, and other documents Course Content Introduction to Proofreading Proofreading and Editing Proofreading Tools and Techniques Common Spelling Mistakes Common Grammar Mistakes Common Punctuation Mistakes Proofreading Business Writing Conclusion A course by Xpert Learning RequirementsNo prerequisites or prior experience required. All learners are welcome to enroll in this course. Audience This course is perfect for anyone interested in improving their proofreading and editing skills. It is ideal for aspiring proofreaders, editors, writers, business professionals, and anyone who wants to produce error-free documents that make a positive impression. Audience This course is perfect for anyone interested in improving their proofreading and editing skills. It is ideal for aspiring proofreaders, editors, writers, business professionals, and anyone who wants to produce error-free documents that make a positive impression.

Fundamentals of Proofreading
Delivered Online On Demand32 minutes
£9.99

When a Loved One has fatigue...how to help them, and yourself.

By Pamela Rose - Fatigue Coach

A fatigue-related condition doesn’t only impact the life of the person who's ill, it often changes things for you, their loved ones. Adjusting to this can be tough for you, and it can be difficult to know how to best help them.This webinar will increase your understanding of what life feels like for your loved one, and help you know how to support them on their recovery journey, while looking after yourself too. Why can this help me? The person you love and care for is still there, they just can’t live the life they used to be able to live - not for now, anyway. It’s very possible for them to achieve improvements and even full recovery, but it takes time, patience and a lot of adjustment. One of the most important things someone with extreme fatigue must do is reprioritise what they use their valuable energy on. They have to make sensible decisions around what they should do every single day, and that’s bound to impact you too. They might also experience emotional ups and downs that you’re not used to them displaying. Adjusting to this can be tough for those of you who are supporting them, as can knowing how you can best help them.  This webinar will help you process how this is affecting your life too, and give you guidance around how to best support your loved one on their recovery journey, while looking after yourself too. Contents A quick introduction!Loved ones intro.mov 2 mins 140 MB The webinar recordingvideo1931976197.mp4 51 mins 74.3 MB The Q&A digestA written capture of our Question & Answer discussion.Q&A capture from 2310.pdf 207 KB A copy of the slides I presentedLoved ones_slides1023.pdf 1.35 MB A final thought from me...loved ones outro.mov 4 mins228 MB

When a Loved One has fatigue...how to help them, and yourself.
Delivered Online On Demand1 hour
£10

Safeguarding Vulnerable Adults: Protection of at-risk Adults

By Xpert Learning

About Course Master Adult Safeguarding: Ensure empowerment and protection of at-risk Adults This course is suitable to provide a general awareness of safeguarding responsibilities in the workplace, recognise potential safeguarding concerns, and be able to act upon them appropriately. The objective of this course is to ensure every adult is protected from abuse and can exercise their basic human right irrespective of race, religion, gender or location. If you aspire to or already work in the health and social care sectors, you will need to learn about the legislation as well as the nuances of the subject matter. The course provides an in-depth overview of how to tackle safeguarding issues and help adults preserve their basic rights. Not all abuse can be seen because not all mistreatment is physical and this course helps you understand when and how to make assumptions regarding abuse. We trace the roots of abuse and neglect, which can appear in many forms, and describe the types and possible indicators of various types of abuse: physical, emotional, sexual, domestic, discriminatory and financial. Older people suffering abuse can be afraid and embarrassed to talk about it so we show you how to spot signs of abuse in older people. We discuss the importance of communication in care settings in detail. Communication is defined by more than the words we use and we cover different channels, including verbal, non-verbal and written communication. The course also demonstrates how listening and paying attention plays an important role in handling complaints from either the client or their family. The aims of safeguarding are to prevent harm, abuse and neglect and to reduce the risk of abuse to people with care needs. Enrol now and equip yourself and your organization to ensure the protection of vulnerable adults. What Will You Learn? Identify and Address Adult Mistreatment Grasp the concepts of vulnerability and risk factors among adults in various settings. Recognize the importance of safeguarding as a proactive approach to ensuring the well-being of at-risk adults. Navigate Legislation and Ethical Responsibilities for Comprehensive Protection Explore the legal frameworks and ethical obligations that guide safeguarding practices for both adults and children. Understand the roles and responsibilities of professionals in social care, teaching, and related fields. Course Content Understanding Protection for At-Risk Adults Understanding Protection for At-Risk Adults Legislation for Protection Legislation for Protection Adult Mistreatment Adult Mistreatment Grasping the Nature of Abuse & Neglect Grasping the Nature of Abuse & Neglect Dementia Care Dementia Care Protection of At-Risk Adults: Policies, Duties, and Roles Protection of At-Risk Adults: Policies, Duties, and Roles Addressing Abuse Addressing Abuse The Crucial Role of Communication in Care The Crucial Role of Communication in Care Disclosure Management and Information Sharing Disclosure Management and Information Sharing Voicing Your Concerns Voice Your Concerns A course by Xpert Learning RequirementsLearners do not require any prior qualifications to enrol on this course. Audience Professionals in Health and Social Care Settings Caregivers, support workers, and care assistants Social workers and care managers Nurses and healthcare professionals Residential and nursing home staff Education Professionals: Teachers, educators, and school staff Childcare providers and school counselors Managers and Designated Safeguarding Leads Anyone Committed to Adult Safeguarding: Individuals with a personal interest in contributing to the protection of adults at risk Audience Professionals in Health and Social Care Settings Caregivers, support workers, and care assistants Social workers and care managers Nurses and healthcare professionals Residential and nursing home staff Education Professionals: Teachers, educators, and school staff Childcare providers and school counselors Managers and Designated Safeguarding Leads Anyone Committed to Adult Safeguarding: Individuals with a personal interest in contributing to the protection of adults at risk

Safeguarding Vulnerable Adults: Protection of at-risk Adults
Delivered Online On Demand1 hour 45 minutes
£9.99

Fundamentals of Account Management

By Xpert Learning

About Course Master Client Management and Partnership with Strategic Account Management online course 'Account management' is the strategic approach that heavily emphasizes developing and maintaining excellent customer relations. Account managers serve as the primary point of contact and act as trusted advisors to their clients. They proactively identify opportunities, address concerns and work collaboratively to ensure customer satisfaction and success. This course demonstrates the importance of account management programs to an organization. We describe the key responsibilities of account managers and establish the need to build healthy customer relationships. Account Management Fundamentals will take you to journey to master how to maintain your customer relationships and develop their business with you in a competitive market. This course will teach you how top sales companies manage channel partnerships with retailers and resellers by using sales processes, frameworks, and skill sets. You will also learn how to implement a sales strategy to satisfy the needs of customers and boost customer satisfaction. You will be required to demonstrate your account management abilities in areas ranging from customer care to customer success and critical account management.This course will prepare you as a strategic account manager to convert newly developed client relationships into long-term accounts that will help both the customer and the business reach long-term goals. Do you want to start a career in Account Management or improve your Account Management skills? Then this Account Management course will give you a solid foundation to become a confident Account Management professional while also supporting you in increasing your Account Management expertise. This Account Management course will provide you with education from industry specialists. The Account Management course is divided into 9 lectures. If you successfully complete the Account Management course, you will receive an instant pdf certificate free of charge. You may achieve your goals and prepare for your ideal profession by enrolling in this comprehensive Account Management course. The Account Management course offers students a comprehensive learning experience. This Account Management course is intended for professionals who want to excel in their field. This Account Management course covers all you need to know to become a specialist. The Account Management course begins with an overview of the Account Management. This Account Management course will provide you a complete overview of the Account Management, covering key ideas, usage techniques, and in-depth knowledge. The Account Management course materials were created with the help of Account Management professionals, and all information on Account Management is maintained up to date on a regular basis so that learners do not fall behind on current trends/updates on Account Management. You can learn new skills in Account Management by taking the Account Management course. Account Management training has been expertly designed for you to do remotely via e-learning. What Will You Learn? Define what you need to know about each client and will have the tools to find it Analyse the client Decision-Making Process Set realistic and challenging goals for each account Map out a key account strategy and action plans for current accounts List key skills and qualities required to succeed as an account manager Explain how to build profitable relationships with customers Identify the needs and wants of potential clients Evaluate the risk factors involved in selecting a port for your imports Recognize possible changes that could affect your business Course Content Introduction to Fundamentals of Account Management Introduction to Fundamentals of Account Management Key Account Manager Key Account Manager Account Management Roles and Responsibilities Account Management Roles and Responsibilities Relationship Stages Relationship Stages Developing Key Relationships Developing Key Relationships Account Management Activities Account Management Activities Identifying and Responding to Business Changes Identifying and Responding to Business Changes Account Risk Adjustments and Reassignments Account Risk Adjustments and Reassignments Conclusion Conclusion A course by Xpert Learning RequirementsBasic skills in English and Elementary understanding of Sales Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships. Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships.

Fundamentals of Account Management
Delivered Online On Demand1 hour 18 minutes
£9.99

Biostatistics Online Course

By Xpert Learning

About Course Master the statistical skills you need to understand and analyze biomedical research data with this Biostatistics Online Course Are you working on public health, clinical medicine, biology or related fields? Are you familiar with the process of obtaining an accurate picture from a large number of data points? This Biostatistics Online Course demonstrates how to use statistical techniques to summarize the characteristics of a data set to draw meaningful conclusions. In this course, you will learn all about Biostatistics and its application in medical and life sciences. This course is a comprehensive introduction to the field of biostatistics, covering a wide range of topics from basic statistical concepts to more advanced biostatistical methods.Biostatistics Online Course modules: Module 1: Introduction to Biostatistics This module provides an overview of biostatistics, its applications in the field of health sciences, and the different types of study designs used in biomedical research. It also introduces the basic concepts of statistics, including data types, variables, inferential statistics, hypothesis testing, and the role of statistics in biostatistics and evidence-based medicine. Module 2: Probability This module covers the basics of probability, including probability distributions, random variables, and sampling distributions. Students will learn how to calculate and interpret probabilities in the context of biomedical research. Module 3: Descriptive Statistics This module covers the different measures of central tendency and variability, as well as graphical representations of data. Students will learn how to describe and summarize data from biomedical studies using these methods. Module 4: Inferential Statistics This module covers the fundamental concepts of inferential statistics, including estimation, hypothesis testing, confidence intervals, and p-values. Students will learn how to use these methods to draw conclusions about populations based on data from samples. Module 5: Regression Analysis This module introduces the basics of regression analysis, including simple linear regression, multiple linear regression, and logistic regression. Students will learn how to use these methods to model relationships between variables and to make predictions. Module 6: Biostatistics Tools This module covers a variety of biostatistical tools that are commonly used in biomedical research, including survival analysis, clinical trials, and epidemiological studies. Students will learn how to use these tools to answer specific research questions. Module 7: Statistical Software and Tools This module introduces students to popular statistical software programs, such as R and SPSS. Students will learn how to import, manage, and analyze data using these software programs, as well as how to perform statistical tests and generate summary statistics. Module 8: Ethical Considerations and Reporting Guidelines This module covers the importance of ethical considerations in biostatistics and the reporting guidelines for statistical analysis in research publications. Students will also learn about best practices for data management and data sharing. Why You Should Take This Course Whether you are a student, researcher, or healthcare professional, biostatistics is an essential skill for understanding and interpreting biomedical research. This course provides a comprehensive and accessible introduction to the field of biostatistics, covering all the essential topics that you need to know. By taking this course, you will learn how to: Design and conduct biomedical studies Collect and manage data Analyze data using statistical methods Interpret statistical results Communicate statistical findings effectively This course is ideal for students in the fields of public health, medicine, nursing, epidemiology, and other health sciences. It is also beneficial for researchers, healthcare professionals, and anyone else who wants to learn more about biostatistics. Enroll today and start your journey to becoming a biostatistics expert! To find more course in this topic, search more . What Will You Learn? Design and conduct biomedical studies Collect and manage data Analyze data using statistical methods Interpret statistical results Communicate statistical findings effectively Course Content Introduction to Biostatistics Introduction to Biostatistics Probability Module 2 Probability Descriptive Statistics Descriptive Statistics Inferential Statistics Inferential Statistics Regression Analysis Regression Analysis Biostatistics Tools Biostatistics Tools Statistical Software and Tools Statistical Software and Tools Ethical Considerations and Reporting Guidelines Ethical Considerations and Reporting Guidelines A course by Xpert Learning RequirementsBasic understanding of Mathematics and Statistics Audience Students in health sciences Researchers Healthcare professionals Anyone interested in learning about biostatistics Audience Students in health sciences Researchers Healthcare professionals Anyone interested in learning about biostatistics

Biostatistics Online Course
Delivered Online On Demand
£9.99

Sourdough Baking Mastery Course

By Xpert Learning

About Course Sourdough Baking Mastery Course: Learn to Bake Delicious Breads and Pastries from a French Artisan Baker Master the art of baking delicious sourdough breads and pastries with this comprehensive course taught by French Artisan Baker and Superyacht Chef, Marceau Dauboin. In this course, you will learn: How to make your own sourdough starter from scratch The science behind sourdough baking How to bake a variety of classic sourdough breads and pastries, including bagels, sourdough bread, rye bread, rustic baguettes, croissants, and more All recipes are accompanied by concise and comprehensive video lectures, as well as a free e-book containing all recipe ingredients and instructions for quick and easy reference. By the end of this course, you will be able to: Bake delicious sourdough breads and pastries with confidence Understand the science behind sourdough baking Troubleshoot any problems you may encounter Impress your friends and family with your baking skills Who this course is for: Anyone who wants to learn how to bake delicious sourdough breads and pastries Beginner and experienced bakers alike Home cooks who want to expand their baking skills Testimonials: 'His course is great value for money and his instructions are so easy to follow. My first attempt at making bagels was a great success!! Can't wait to try his sourdough bread recipe next!' - Colleen 'Goes in great detail about the process as well as talking about the actual science behind the baking, making for not only an informative lecture but one that is also interesting' - Brent Enroll today and start your sourdough baking journey! What Will You Learn? How to bake your favorite Sourdough Breads & Pastries from the comfort of your own home The differences & advantages between various types of Flours - From Cake Wheat to Rye Learn & Master multiple world famous Sourdough Recipes The techniques used to develop Perfect Baked Goods How to easily create and maintain a powerful Sourdough Starter completely from scratch Beginner Sourdough Bread - Rye Bread - Baguettes - Bagels - Croissants Course Content Introduction Welcome to The Essential Sourdough Baking Course! Flour Types & Uses Hygiene Best Practices Make Your Own Sourdough Starter Sourdough Starter Introduction & Ingredients Sourdough Starter (Day - 1) Sourdough Starter (Day - 2) Sourdough Starter (Day: 3 - 6) Sourdough Starter (Day - 7+) Baking Bagels Sourdough Bagel Introduction & Ingredients How to Mix Your Bagel Dough by Hand Bagel Dough Gluten Development: Stretch & Folds Shape & Prepare Your Bagel Dough For Proofing Boil Your Bagels Bake Your Bagels Sourdough Bagel Conclusion Baking Your First Beginner Sourdough Bread Sourdough Bread Recipe Introduction & Ingredients Initial Bread Dough Mix & Autolyse Rest Period Second Bread Dough Mix Bread Dough Gluten Development: Stretch & Folds Shape & Prepare Your Bread Dough For Proofing Bake Your Loaf! Beginner Sourdough Bread Conclusion Baking Rye Bread Rye Bread Recipe Introduction & Ingredients Initial Rye Bread Dough Mix & Autolyse Rest Period Second Rye Bread Dough Mix Shaping & Preparing Your Rye Dough For Proofing Bake Your Rye Bread! Sourdough Rye Bread Conclusion Baking Rustic Baguette Rustic Baguette Recipe Introduction & Ingredients Initial Baguette Dough Mix & Extended Autolyse Rest Period Second Baguette Dough Mix Baguette Dough Gluten Development P1: Slap & Folds Baguette Dough Gluten Development P2: Stretch & Folds Shape & Prepare Your Baguette Dough For Proofing Bake Your Baguettes! Rustic Baguette Conclusion Baking Pastry Croissant Croissant Recipe Introduction & Ingredients How to Mix Your Croissant Dough Croissant Dough Gluten Development: Stretch & Folds Initial Croissant Dough Shaping & Preparation How to Make & Shape a Butter Beurage Creating Butter Layers in your Croissant Dough (Multiple Folds) Shape Your Dough Into Croissants & Final Proof Bake Your Croissants! Sourdough Croissant Conclusion Conclusion A course by Marceau Dauboin RequirementsAccess to Baking Ingredients & KitchenwareAccess to an Oven & FridgeAccess to a Clean Work Surface Audience Complete beginners looking to start their Sourdough Journey Intermediate Bakers looking to expand their Sourdough Skills Audience Complete beginners looking to start their Sourdough Journey Intermediate Bakers looking to expand their Sourdough Skills

Sourdough Baking Mastery Course
Delivered Online On Demand
£9.99

Barista Course: The Ultimate Guide to Barista Skills and Techniques

By Xpert Learning

About Course Learn the ins and outs of coffee making, from bean to cup This comprehensive course will teach you everything you need to know to become a barista, from beginner to expert. You will learn about the different types of coffee, how to grind and brew coffee beans, and how to create latte art. You will also learn about the business of coffee, including how to create a coffee menu and how to run a coffee shop. The course is divided into 6 modules: Module 1: Introduction to the Barista WorldLearn the history of coffee and the different types of coffee beansUnderstand the different roles of a barista and the skills and qualities needed to be successfulDiscover the different coffee brewing methods and equipment Module 2: Perfecting the BrewLearn how to grind coffee beans for different brewing methodsMaster the art of brewing espresso, cappuccinos, lattes, and other coffee drinksExperiment with different milk steaming techniques to create the perfect foam Module 3: Essential TechniquesLearn how to tamp coffee grounds evenly for a consistent brewMaster the art of latte artClean and maintain espresso machines and other coffee brewing equipment Module 4: Froth & Coffee StylesLearn about the different types of coffee foam and how to create themExplore the different coffee styles, such as black coffee, espresso, and lattesExperiment with different flavor combinations to create your own signature coffee drinks Module 5: Artistic EspressoLearn the basics of latte art and how to create simple designsMaster more advanced latte art techniques, such as tulips and heartsExperiment with different colors and flavors to create stunning latte art Module 6: Becoming a Coffee ProfessionalLearn about the business of coffee, such as how to create a coffee menu and how to run a coffee shopDevelop your customer service skills and learn how to create a positive customer experiencePrepare for a career in coffee by learning about the different job opportunities and how to get started Why enroll in this course? Gain the skills and knowledge you need to become a barista Get hands-on experience with espresso machines and other coffee brewing equipment Create beautiful latte art and other coffee drinks Build your coffee knowledge and explore the different coffee styles Prepare for a career in the coffee industry What Will You Learn? Understand the different types of coffee beans and how to grind them Master the art of brewing espresso, cappuccinos, lattes, and other coffee drinks Create beautiful latte art Use an espresso machine and other coffee brewing equipment Run a coffee shop or cafe Course Content Introduction to the Barista World Learn the history of coffee and the different types of coffee beans Understand the different roles of a barista and the skills and qualities needed to be successful Discover the different coffee brewing methods and equipment Introduction to the Barista World Perfecting the Brew Learn how to grind coffee beans for different brewing methods Master the art of brewing espresso, cappuccinos, lattes, and other coffee drinks Experiment with different milk steaming techniques to create the perfect foam Perfecting the Brew Essential Techniques Learn how to tamp coffee grounds evenly for a consistent brew Master the art of latte art Clean and maintain espresso machines and other coffee brewing equipment Essential Techniques Froth & Coffee Styles Learn about the different types of coffee foam and how to create them Explore the different coffee styles, such as black coffee, espresso, and lattes Experiment with different flavor combinations to create your own signature coffee drinks Froth & Coffee Styles Artistic Espresso Learn the basics of latte art and how to create simple designs Master more advanced latte art techniques, such as tulips and hearts Experiment with different colors and flavors to create stunning latte art Artistic Espresso Becoming a Coffee Professional Learn about the business of coffee, such as how to create a coffee menu and how to run a coffee shop Develop your customer service skills and learn how to create a positive customer experience Prepare for a career in coffee by learning about the different job opportunities and how to get started Becoming a Coffee Professional A course by Xpert Learning RequirementsNo prior experience is requiredAccess to an espresso machine and other coffee brewing equipment is recommended Audience Anyone who wants to learn about coffee or become a barista Coffee enthusiasts who want to improve their skills Coffee shop owners or managers who want to learn more about the business of coffee Anyone who is interested in a career in the coffee industry Audience Anyone who wants to learn about coffee or become a barista Coffee enthusiasts who want to improve their skills Coffee shop owners or managers who want to learn more about the business of coffee Anyone who is interested in a career in the coffee industry

Barista Course: The Ultimate Guide to Barista Skills and Techniques
Delivered Online On Demand1 hour 40 minutes
£9.99

Business and Communication Essentials

By Xpert Learning

About Course The Business and Communication Essentials Bundle on Xpert Learning is a comprehensive collection of courses designed to help you develop the essential skills and knowledge you need to succeed in the modern workplace. Whether you're a new graduate, a seasoned professional, or a business owner, this bundle will give you the tools you need to communicate effectively, manage documents efficiently, and navigate business etiquette confidently. The Bundle contains the following courses: Business Communication Business Etiquette for the Modern Workplace Business Ethics Document Management What Will You Learn? Communicate effectively in both written and verbal formats with a variety of audiences Manage documents efficiently and effectively using a variety of tools and technologies Navigate business etiquette in a variety of professional settings Understand and apply business communication best practices Course Content Business Communication A Comprehensive Course on Business Communication and Communication Skills In this Business Communication online course by Xpert Learning, you will learn how to adapt your communication style for different audience, how to nuance your communication in different situations and mediums, and in this process, maximize productivity. You will also learn the necessary skills to handle difficult conversations within the workplace. According to a LinkedIn survey, Communication is identified as the most sought-after soft skill among employers. Communication is an essential skill for every individual regardless of position in the hierarchy, industry, or location. For achieving organizational success, effective communication is crucial. Through precise and succinct communication, organizations can develop better strategies, enhance productivity, boost morale, and stimulate innovation. Because communication is so important in business, Organizations want and need people with good communication skills. However, most individuals do not communicate well and they are unaware of the fact. The communication shortcomings of employees and the importance of communication in business explain why you should work to improve your communication skills. Your ability to communicate effectively will determine how others perceive you, and largely, your performance and value in the organization. Business Communication is a Learned skill: you learn when and how to say or write the message that needs to be delivered. You can learn this skill from the comprehensive course developed by Xpert Learning. Through different learning mediums you will learn how to understand your audience and nuance your message accordingly, qualities of Effective Business Writing, how to write precise Business Reports, Emails, how to present a Steller Business presentation, and how to use these skills in your career development. Enroll today in this Business Communication Course and advance your career with Xpert Learning! Introduction to Business Communication Understanding your Audience and Deliver your Message Effective Business Writing Writing Business Reports and Emails Business Presentation Part 1 Business Presentation Part 2 Business Presentation Example Career Development: Job Searching, Resume/CV, Cover Letters, and Interview skills Conclusion Business Etiquette Business Etiquette is a crucial aspect of any professional career and is essential to make a lasting impression in the business world. This course provides a comprehensive guide to mastering business etiquette, covering all the critical aspects of professional behavior and communication. Whether you're starting a new job, seeking a promotion, or simply want to enhance your professional image, this course will provide you with the essential skills and knowledge to succeed. In this course, you will learn the fundamental principles of professional communication, including the art of conversation, effective writing, and active listening. You will also discover the importance of professionalism, including the proper use of social media, and the importance of showing up on time and being prepared for meetings. The business dress code and grooming section covers the best practices for dressing for success, including the appropriate attire for various occasions and events. You will also learn the dos and don'ts of networking manners and how to dress for a successful job interview. The business dining etiquette section teaches you how to make the most of your business meals, from selecting the right restaurant to making the perfect first impression. You will learn the etiquette of using utensils, making toasts, and much more. The meeting etiquette section covers the best practices for conducting successful meetings, including preparing an agenda, managing time effectively, and handling conflict. You will also learn the importance of following up after meetings and the proper use of technology in meetings. In conclusion, this course will provide you with the knowledge and skills to enhance your professional image and succeed in your career. With engaging lessons and practical tips, you'll be equipped with the business etiquette skills to make a lasting impression in any business setting. Whether you're a seasoned professional or just starting your career, this course is an investment in your personal and professional growth. Enroll now and take your professional skills to the next level! Introduction to Business Etiquette Professional communication Impression and Professional Image Business Dress code and Grooming part 1 Business Dress code and Grooming part 2 Business Dress code and Grooming part 3 Dressing and Networking Manners for Special Occasions and Events Dining etiquette Meeting etiquette Conclusion Business Ethics Ethical behaviour brings significant benefits to businesses such as attracting employees, customers and investors. But failure to manage it properly can create huge challenges. Suppose every employee knows the difference between correct or incorrect choices and how to handle various ethical dilemmas. This knowledge is likely to produce a work environment where moral transgressors are held accountable for their actions, ultimately building a healthier workplace for all involved. The course explores topics such as Ethical Decision-Making, Ethical culture in organizations, and Corporate Social Responsibilities .These provide practical information to help employees understand business issues and equip them with practical skills for success. Ethics will be formally defined, and the presenter will discuss the sources of ethical dilemmas and the stakeholder's importance when addressing a problem. Enrol now and strengthen yourself against Unethical practices in Business. Introduction to Business Ethics Ethical Decision-Making Ethical Culture in Organizations Business Ethics in the Digital Age Corporate Social Responsibility Conclusion Document Management Document Management: Develop and implement Document Management Strategy for productivity, security, and cost efficiency Are you tired of sifting through stacks of paper documents, losing important files, and dealing with security breaches? Our Introduction to Document Management course is here to help! In this course, you'll learn how to digitize paper documents and manage electronic files, and discover the benefits of implementing a Document Management System. We'll cover everything you need to know about protecting sensitive information, including implementing security measures, electronic signatures, access controls, and document destruction. You'll also learn how to create and edit digital documents, collaborate with others, and use version control to track changes. Compliance and regulatory considerations are crucial in Document Management, and we'll cover them in-depth. Additionally, we'll explore Document Workflow Management, including best practices for retrieval, archiving, and audit trails. The course will also cover emerging trends and developments in the field of Document Management, including content management, metadata, workflow automation, and electronic forms. You'll learn about information governance and information lifecycle management, and how these concepts impact Document Management. By the end of this course, you'll be able to troubleshoot and solve common Document Management issues, streamline your processes, and save valuable time and resources. This course is perfect for anyone looking to develop their skills in Document Management, from beginners to professionals. Join us today and revolutionize the way you manage documents! With our comprehensive curriculum and expert instructors, you'll gain the skills and knowledge you need to succeed in today's fast-paced digital world. Don't wait - sign up now and take the first step towards efficient and secure Document Management. Introduction to Document Management Digitizing paper documents and managing electronic files Document Management System Implementing security measures to protect sensitive information Document creation and editing Collaboration and Version Control Compliance and regulatory considerations for document management Document Workflow Management Troubleshooting and problem-solving for common document management issues Emerging trends and developments in the field of document management Conclusion A course by Xpert Learning Audience Administrative assistants Office managers Project managers Team leaders Sales professionals Customer service representatives Business owners Anyone who wants to advance their career in the workplace

Business and Communication Essentials
Delivered Online On Demand6 hours
£9.99