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Description: Negotiation is the key to any organizations success. No business can survive without beneficial contracts. Within any organization, negotiation skills can prompt your professional success. Master the negotiating skills through this course and improve your business prospect, employability as well as your corporate potential.This course will explain the negotiation process in detail providing the students with the negotiation skills and strategies they need to succeed in today's challenging commercial environment. Who is this course for? A businessman. For people who are looking forward to adopting good negotiation skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Advanced Negotiation Skills course would be beneficial for the following careers: Sales Professional. Vendor Manager. Legal Administration. Human Resource Professional. Real Estate Broker. Construction Manager. Health Service Manager. Marketing Manager. Counselling Psychologist. Lawyer. Chief Executive. Negotiation Basics How to Negotiate With Your Landlord About Problems 00:30:00 How to Negotiate With Your Family Members, and Keep the Peace 00:30:00 What is Involved When A Labor Negotiation Takes Place? 01:00:00 What is involved when negotiating a car lease? 01:00:00 What is involved when negotiating a car purchase? 01:00:00 What is involved when negotiating a real estate purchase? 01:00:00 How to use Negotiating Skills 01:00:00 How to practice negotiating skills 00:30:00 How to put your negotiating skills to work for your business 01:00:00 How to find negotiating skills that you can really use 00:30:00 How to make negotiating a habit 00:15:00 How to avoid negotiating too much 00:30:00 How you use words when negotiating 00:15:00 How to use body language when negotiating contracts 00:30:00 How to use eye contact when negotiating sales 01:00:00 How to ask for a raise, negotiation for your career 00:30:00 How to ask for better benefits, how to negotiate 00:30:00 What is the art of negotiating 01:00:00 How to negotiate your way out of paying your bill all at one time 00:30:00 How to avoid raising your voice when negotiating a problem 00:15:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 Three Methods of avoiding a conflict while negotiating 00:30:00 Three Methods of avoiding a fight with your co-workers with negotiation skills 00:30:00 Three methods of getting someone to do what you want with the negotiation skills 01:00:00 How to realize your own negotiation skills and put them to work in your career 00:30:00 What is the top three negotiation skills needed by managers? 01:00:00 How to negotiate when trading in a car 00:30:00 How to negotiate with your boss, about anything 01:00:00 How to negotiate with your creditor about debts 00:15:00 How to negotiate when opening a new investment account 00:15:00 Developing Negotiation Skills Module One - Getting Started 01:00:00 Module Two - Understanding Negotiation 01:00:00 Module Three - Getting Prepared 01:00:00 Module Four - Laying the Groundwork 01:00:00 Module Five - Phase One - Exchanging Information 01:00:00 Module Six - Phase Two - Bargaining 01:00:00 Module Seven - About Mutual Gain 01:00:00 Module Eight - Phase Three - Closing 01:00:00 Module Nine - Dealing with Difficult Issues 01:00:00 Module Ten - Negotiating Outside the Boardroom 01:00:00 Module Eleven - Negotiating on Behalf of Someone Else 01:00:00 Module Twelve - Wrapping Up 00:30:00 Negotiation Skills Certificate- Activities 00:00:00 Handling Objections & How to Negotiate Module One - Getting Started 00:30:00 Module Two - Three Main Factors 01:00:00 Module Three - Seeing Objections as Opportunities 00:30:00 Module Four - Getting to the Bottom 01:00:00 Module Five - Finding a Point of Agreement 01:00:00 Module Six - Have the Client Answer Their Own Objection 00:30:00 Module Seven - Deflating Objections 01:00:00 Module Eight - Unvoiced Objections 01:00:00 Module Nine - The Five Steps 01:00:00 Module Ten - Dos and Don'ts 00:30:00 Module Eleven - Sealing the Deal 00:30:00 Module Twelve - Wrapping Up 01:00:00 Handling Sales Objections & Negotiating Course- Activities 00:00:00 Mock Exam Mock Exam- Advanced Negotiation Skills Course 00:30:00 Final Exam Final Exam- Advanced Negotiation Skills Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  Lead generation is the process to identify potential customers for the products or services of the business. This process is also important to ensure the stability of your online sales. Lead generation will involve learning about online marketing, creating newsletters and other online marketing paraphernalia to help boost your sales. This comprehensive advanced course in lead generation will enable you to learn the skills, knowledge and information of lead generation. If you are someone involved in online selling or is interested in learning about online marketing and sales, then this course is very suitable for you. Who is the course for? Marketing professionals who want to be an expert in Lead Generation People are interested in learning Lead Generation and how it works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Lead Generation course will be very beneficial and helpful, especially to the following careers: Blogger Businessmen Entrepreneur Marketing and Promotions Specialist Marketing Manager Marketing Professional Sales Manager Sales and Promotions Specialist. Lead Generation Basics Introduction 01:00:00 Way To Use Of Newsletters 01:00:00 Utilizing Visualization Goals 00:30:00 Importance of Blogs 01:00:00 The Extraordinary Power of Visualizing Success 00:30:00 Wrapping Up 00:15:00 Generating Leads What Is Cold Calling 01:00:00 What Is SMS Marketing 01:00:00 Information Marketing Business 00:30:00 What Are Buttons 00:15:00 Importance of Name Cards in Business 00:15:00 Door to Door 00:15:00 Classified Ads 00:15:00 Networking Conventions 01:00:00 Kinds of Trade Shows 00:15:00 Home Parties 00:15:00 What Is Social Networking? Variety Of Social Networking 01:00:00 Different Between Events and Launches 00:15:00 Publicity 00:15:00 Publish A Book 00:30:00 Word of Mouth 00:15:00 What Is Blogging 01:00:00 What Is Blog Commenting 00:15:00 Article Business Marketing 01:00:00 Tell A Friend 00:15:00 Forum Business Marketing 01:00:00 Email Business Marketing 00:30:00 Social Bookmarking 01:00:00 YouTube Business Marketing 01:00:00 Yahoo! Answers 00:15:00 Press Releases 00:15:00 Benefits of Buying Banner Advertising 00:15:00 Online Classified Ads (Craigslist) 00:15:00 EBay Traffic 00:15:00 Organic Search Engine Traffic 00:15:00 Pay Per Click Advertising 01:00:00 Ezine Solo Ads 00:15:00 Podcast Traffic 00:15:00 Directory Submissions 00:15:00 Social Networking Traffic 01:00:00 RSS Submission 00:15:00 Traffic Exchange Programs 00:15:00 Co-Registration Leads 00:15:00 US Free Ads 01:00:00 User Generated Reviews 00:15:00 Viral Reports 00:15:00 Ad Swapping 01:00:00 Giveaway Events 00:15:00 Conclusion 00:15:00 Prospecting and Lead Generation Module One - Getting Started 00:30:00 Module Two - Prospecting 00:30:00 Module Three - Traditional Marketing Methods 01:00:00 Module Four - New Marketing Methods 01:00:00 Module Five - Generating New Leads 01:00:00 Module Six - Avoid Common Lead Generation Mistakes 00:30:00 Module Seven - Educate Prospects 00:30:00 Module Eight - The Pipeline 00:30:00 Module Nine - Follow up Communication 01:00:00 Module Ten - Track Activity 00:30:00 Module Eleven - Create Customers 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Cake Decorating Course Description:  Do you Want to test your cake decorating skills and learn how to bake and decorate drool-worthy cakes for friends and family? Turn your passion into a profession and master the art of cake decoration with this online cake decorating course. This creative cake masterclass is ideal for those who already have experience in cake decorating but want to develop their skills to be able to embellish a wide range of cakes. Throughout this online diploma course, you will learn professional cake decorating techniques and will explore cake baking equipment and supplies needed to start your own cake business. Learn how to decorate celebration cakes for birthdays, weddings, Christmas and other special occasions. You'll also get tips on how to decorate with icing, lettering and bordering.  Want to get more creative in the kitchen? Have dreams of setting up a cake business? Learn how to decorate mouth-watering baked goods with our best-selling cake decorating diploma. Who is the course for? Business-minded people who are into Cake Baking and decorating. People who have an interest in starting up a Cake business. Entry Requirement: This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Advanced Diploma in Baking and Cake Decorating course is a useful qualification to possess, especially to people with careers in: Baking Expert Cake Decoration Business Owner Cake Decorator Cake Stylists Confectionery Baker Pastry Chef Professional Cake Maker Advanced Diploma in Cake Decorating - Updated Version Introduction to Cake Decorating 00:22:00 Baking the Cake 00:21:00 Cake Decorating Recipes 00:19:00 Types of Cakes 00:13:00 Frosting and Icing 00:25:00 Working with Different Paste 00:22:00 Working with Glazes 00:28:00 How to Stack a Cake 00:21:00 Piping and Writing 00:24:00 Health, Safety and Food Hygiene 00:19:00 Cake Decorating Business 00:20:00 Advanced Diploma in Cake Decorating - Old Version Module 1: Baking and Decorating Basics Introduction and History 00:30:00 Popular Methods of Cake Decorating 01:00:00 Baking a Cake 01:00:00 Making Alternative Cakes 01:00:00 Cake Decorating 01:00:00 Birthday Cake Decorating 01:00:00 Different Cake Decorating 01:00:00 Wedding Cake Decorating 01:00:00 Occasional Cake Decorating 01:00:00 Wedding and Baby Showers Cake 01:00:00 Common Cake Decorating Supplies 01:00:00 Learning to Decorate Cakes 00:30:00 Icing the Cake 01:00:00 Module 2: Cake Decorating The Cake 01:00:00 Frosting The Cake 01:00:00 Equipment 01:00:00 Borders & Decorations 01:00:00 Leaves And Flowers 01:00:00 Lettering 01:00:00 Special Effects 01:00:00 Module 3: Frosting Cakes Frosting Perfection: Insider's Guide 00:15:00 Frosting For Beginners 00:15:00 ICING THE CAKE 00:15:00 My Personal Favorites 00:15:00 Layer Cake Decoration 00:30:00 Frosting Recipe Collection 00:30:00 Cake Decoration: Writing 00:15:00 Conclusion: Final Words 00:15:00 Frosting Recipes: Advanced Collection 00:30:00 Cutting And Wrapping The Board 00:15:00 Working With Marzipan 00:15:00 Working With Ganache 00:30:00 Gum Paste 101 00:30:00 Figure Piping 00:15:00 Private Swipe File Of Classic Recipes 00:30:00 Conclusion 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Baking and Cake Decorating 00:30:00 Final Exam Final Exam- Advanced Diploma in Baking and Cake Decorating 00:30:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn all the essential skills to become an expert in Situational Leadership. From this comprehensive Situational Leadership Diploma course, you will be able to understand the principles of Situational Leadership. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Situational Leadership Diploma is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Be able to identify what each person needs to succeed in their role Be able to apply day-to-day leadership with minimum fuss Choose the best, simple and effective leadership style Be able to set clear and easy-to-follow goals Gain applicable skills to lead a team Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Situational Leadership Diploma course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Situational Leadership Diploma course, learn the vital abilities and knowledge you require to succeed in your life. Unit 01: Introduction to this Course Introduction to Leadership Styles 00:03:00 Exercise 1: What Concerns You Most about Leading Your People? 00:01:00 The Leadership Challenges before You 00:02:00 The Three Types of Leadership Model 00:05:00 Unit 02: Introduction to Situational Leadership The Principle behind Situational Leadership 00:03:00 Exercise 2: Four People 00:02:00 How did You Do? 00:01:00 Exercise 3: How have You been Led in the Past? 00:01:00 The Tannenbaum & Schmidt Leadership Continuum 00:04:00 The Three Factors that Determine Leadership Style 00:03:00 Simplifying your Leadership Model 00:02:00 Unit 03: A Practical Model for Day-to-Day Leadership How you Learned to Drive: The 'Conscious-Competence' Model 00:06:00 Applying Conscious-Competence to Leadership Styles 00:03:00 The First Two Skills You'll Need 00:02:00 Four Leadership Styles for Different Situations 00:06:00 Exercise 4: Put the Model to Work with Four More People 00:01:00 How did You Do? Feedback on Exercise 4 00:06:00 Exercise 5: Briefing 00:01:00 How did You Do? Feedback on Exercise 5 00:06:00 Unit 04: The Skills for Day-to-Day Leadership Styles Three More Skills You'll Need 00:01:00 Task and Goal Setting 00:05:00 Leadership is a Partnership 00:05:00 How to Offer Feedback 00:06:00 Positive Feedback or Negative Feedback 00:03:00 Exercise 6: Skills Audit 00:01:00 Unit 05: Bonus Content Applying Day-to-Day Leadership Skills to a Team 00:05:00 How to Lead a Team through a Transformation 00:02:00 Another Leadership Styles Model 00:09:00 Unit 06: Closing Section Exercise 7: What have You Learned? 00:02:00 Wishing You Well 00:02:00 Assignment Assignment - Situational Leadership Diploma 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Bookkeeping and Payroll USA Version - Video Training Course includes the essential issues related to Bookkeeping and Payroll. In the course, you will learn about the laws, rules, regulations, forms, records, and calculations of bookkeeping and payroll that a business owner or employee needs to run a business successfully. The course will help you to learn about the internal controls, subsidiary ledgers, reconciliations, sales tax, budgeting, accounting for merchandising and cash, partnerships and corporations, and cash flow. Apart from these, you will learn how to prepare a book for closing at the end of the years and the ways of developing interim statements. The course will teach you the complex payroll system simply so that you can apply your knowledge in the real world. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Bookkeeping and Payroll USA Version - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Bookkeeping and Payroll USA Version - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Principles Introduction - GAAP FREE 00:15:00 Transactions 00:11:00 Overview of Internal Controls The Need for Internal Controls 00:24:00 Control Concepts 00:25:00 Subsidiary Ledgers and Special Journals Subsidiary Ledgers 00:16:00 Special Journals - Posting Sales Journal 00:18:00 Special Journals - Posting Cash Receipts 00:13:00 Reconciliations Purpose 00:14:00 Reconciliation 00:22:00 Who Should Perform the Reconciliation 00:12:00 Correcting Entries Correcting Entries 00:08:00 The Wrong Account 00:05:00 Sales Tax Sales Tax 00:13:00 Sales Tax Rules and Filing 00:13:00 Budgeting All Businesses Must Have a Strategic Plan 00:28:00 Types of Budgets 00:19:00 Accounting for Merchandising Merchandising Income Statement 00:17:00 Sales Discounts 00:15:00 Purchase Discounts 00:17:00 Accounting for Cash Defining Petty Cash 00:12:00 Accounting for Cash Over or Short 00:13:00 Cash Controls - The Bank Reconciliation 00:27:00 Payroll The Payroll Process 00:35:00 Payroll Process - Deduction Tables 00:21:00 Payroll Process - Earnings Record 00:24:00 Partnerships and Corporations The Partnership 00:19:00 Corporations 00:18:00 Preferred Stock 00:18:00 Accounts Receivable and Bad Debts Accounts Receivable 00:22:00 Bad Debts 00:17:00 Interim Profit or Loss Interim 00:09:00 Year End - Preparing to Close the Books Inventory 00:21:00 Inventory Obsolescence 00:20:00 Year End - Closing the Books Year End - Closing Journal Entries 00:14:00 Year End - Post Closing Trial Balance 00:18:00 Cash Flow What is Cash Flow 00:19:00 Cash Flow - The Indirect Method 00:23:00 The Direct Method 00:22:00 Mock Exam Mock Exam- Bookkeeping and Payroll USA Version - Video Training Course 00:20:00 Final Exam Final Exam- Bookkeeping and Payroll USA Version - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Offices are leaning towards remote working rapidly. Thus, to keep up with the changing work environment, it is vital for everyone to polish their remote working skills. Especially those who are responsible for leading and managing teams. Learn to lead and manage remote teams with our exclusive Remote Team Management and Leadership Training course. Through the course you will develop the competence to lead and manage remote teams. The course will teach you how to build high-performing teams and establish accountability and trust among the members. Further in the study, you will learn the strategies for overcoming the challenges faced by remorse teams. Also, you will secure the skills to manage time effectively while working with remote teams. This course will help you boost your confidence and turn you into an excellent leader.  So, what are you waiting for? Enrol today and start working on your skills! Course Preview Learning Outcomes Reveal the secrets of leading a team as a remote team manager Grasp the techniques of building a high-performance team Know how to build and manage trust and accountability with remote teams Develop the ability to overcome the challenges of managing the teams Learn the skills required for time management while leading remote teams Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Leading and managing remote teams Building high performance teams Who Should Take This Remote Team Management and Leadership Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Remote Team Management and Leadership Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Remote Team Management and Leadership Training Certification After completing and passing the Remote Team Management and Leadership Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Remote Team Management and Leadership Training will equip you with effective skills and abilities and help you explore career paths such as  Managers Supervisors Remote Office Workers Module 01: Introduction To Remote Team Management Introduction to Remote Team Management 00:49:00 Module 02: Leading A Team As A Remote Team Manager Leading a Team as a Remote Team Manager 00:43:00 Module 03: Decision Making And Accountability Decision Making and Accountability 00:29:00 Module 04: Building High Performing Teams Building High Performing Teams 00:39:00 Module 05: The Fundamentals Of Managing Remote Teams The Fundamentals of Managing Remote Teams 00:25:00 Module 06: Building And Maintaining Trust With Remote Teams Building and Maintaining Trust with Remote Teams 00:33:00 Module 07: Time Management Time Management 00:29:00 Module 08: Advantages Of Remote Teams Advantages of Remote Teams 00:30:00 Module 09: Challenges Of Remote Teams Challenges of Remote Teams 00:31:00 Assignment Assignment - Leading And Managing Remote Team 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Understand adult psychology and know how to deal with them in the Psychology of Old Age Certificate course. Throughout the course, you will understand adult psychology and explore whether the career in 'caring' or 'psychology' is for you or not. You will learn about 'Alzheimer's disease' and 'dementia' and also understand the difference between these two diseases. The course shows you how common people stereotype the older people and how it affects them. You will also learn about 'developmental psychology', and substance abuse in older people. Lastly, the course teaches you how to improve health and wellbeing of old people. Here, you will learn the effects of exercising, eating healthy in older age, caring for old people and more. Who is the course for? Anyone who wants to learn about 'old age' psychology Anyone who is interested in various topics related to psychology Anyone who is planning their career in psychology Anyone who is looking after the elderly and would like to learn theories of 'old age' Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. About Your Course About your tutor FREE 00:02:00 About your course 00:03:00 Introduction to Psychology of Older Age What is 'Developmental Psychology'? 00:05:00 What is 'Gerontology'? 00:09:00 What we consider as 'old age' 00:09:00 What is 'ageing' and how it happens 00:08:00 Psychology of Older Age Common stereotypes of older people 00:08:00 How stereotyping affects older people 00:08:00 Life stages and Theories 00:11:00 What do we look forward to in our older age? 00:06:00 Mental Health and Old Age Memory-related issues 00:12:00 Learning disabilities 00:08:00 Alzheimer's disease and Dementia 00:09:00 Chronic illness and Disabilities 00:08:00 Substance abuse (addictions) 00:06:00 The Quality of Life What is 'Quality of Life'? 00:05:00 Loneliness factors in the elderly population 00:07:00 Coping with grief and bereavement 00:07:00 'Mild' and 'severe' depression 00:07:00 Fear of dying ('death anxiety') 00:09:00 Improving Health and Wellbeing The effects of exercising 00:09:00 Is it worth eating 'healthy' in older age? 00:09:00 What else affects 'health' and 'wellbeing'? 00:08:00 Caring for older people 00:06:00 Thank You & Good Bye! 00:02:00 Mock Exam Mock Exam - Psychology of Old Age Certificate 00:20:00 Final Exam Final Exam - Psychology of Old Age Certificate Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Making Tax Digital - UK HMRC course explains the newly proposed UK Tax reforms and helps you to understand what your roles in it. The course helps you to understand HMRC's new changes in the tax system while is referred to as one of the biggest shakeups to the tax system in over the last 50 years. The new system is known as Making Tax Digital (MTD). Throughout the course, you will learn how to prepare for the changes. You will learn who will be affected by the new system. The course also illustrates why is it happening and when is it happening. Both individuals or a UK taxpayer and professional accountants will be benefitted from the course. Who is the course for? UK businesses and self-employed individuals Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Lesson Proper PROMO FREE 00:02:00 Introduction 00:09:00 The Requirements 00:03:00 The Timeline 00:06:00 Planning Checklist 00:10:00 Getting & Providing Support - Things to Consider 00:11:00 Changes ahead for accounting firms 00:09:00 Conclusion and Next Steps 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Many find the process of acquiring British citizenship complicated. If you are one of them, do not worry, as we have the perfect solution for you. John Academy has created British Citizenship Training, an online training program that will clear out all your confusion regarding this area. In this course you will get the opportunity to learn the ins and outs of the British citizenship process. The modules will introduce you to different types of citizenship. Then you will learn the process of temporarily and permanently staying in the UK. In addition, the course will enhance your understanding of the British citizenship application test. Further in the study, you will receive lessons on living rights in the UK. The modules will also include a detailed lesson on how to obtain UK visas. Course Preview Learning Outcomes Enhance your knowledge of different types of British citizenship Learn the process of entering and staying in the UK permanently or temporarily Know the key factors related to the citizenship application test Understand how to acquire duel nationality and citizenship Grasp the process of seeking the UK visas Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Legal Advising HR Counselling Who Should Take this British Citizenship Training Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This British Citizenship Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. British Citizenship Training Certification After completing and passing the British Citizenship Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive British Citizenship Training will equip you with effective skills and abilities and help you explore career paths such as  Legal Assistant Human Rights Officer Cross-Cultural Trainer Employment Law Specialist Module 01: What Is British Citizenship? What Is British Citizenship 00:44:00 Module 02: Different Types of British Citizenship Different Types of British Citizenship (3) 00:38:00 Module 03: Nationality, Immigration and Legislation Nationality, Immigration and Legislation 01:10:00 Module 04: Enter and Stay in the UK Both Temporarily and Permanently Enter and Stay in the UK Both Temporarily 00:30:00 Module 05: Citizenship Application Tests Citizenship Application Tests 00:34:00 Module 06: Dual Nationality and Citizenship Dual Nationality and Citizenship (1) 00:32:00 Module 07: Brexit and Its Implications for EEA and Non-EEA Citizens Brexit and Its Implications for EEA and Non-EEA Citizens 00:32:00 Module 08: Living Rights in the UK Living Rights in the UK 00:40:00 Module 09: Seeking Employment in the UK (Before and After the Application) Seeking Employment in the UK (Before and After the Application) (1) 00:42:00 Module 10: Obtaining Visas for the UK Obtaining Visas for the UK 00:48:00 Module 11: British Life and Culture British Life and Culture 00:28:00 Assignment Assignment - British Citizenship 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00