10063 Courses delivered On Demand

Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about corporate etiquette Understand the core competencies and principles of corporate etiquette Explore the various areas of corporate etiquette Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager Corporate Etiquette Training Program Online Course Master the skills you need to propel your career forward in corporate etiquette. This course will equip you with the essential knowledge and skillset that will make you a confident manager and take your career to the next level. This comprehensive corporate etiquette training program online course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this corporate etiquette training program online course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective corporate etiquette practice and equip you with the essential skills, confidence and competence to assist you in the corporate etiquette industry. You'll gain a solid understanding of the core competencies required to drive a successful career in corporate etiquette. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for manager or for people who are aspiring to specialise in corporate etiquette. Enrol in this corporate etiquette training program online course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive corporate etiquette training program online course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this corporate etiquette can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This corporate etiquette training program online course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This corporate etiquette training program online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This corporate etiquette training program online course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:05:00 Module 02: Explain What is Corporate Etiquette Explain What is Corporate Etiquette 00:01:00 Module 03: Benefits of Corporate Etiquette Benefits of Corporate Etiquette 00:12:00 Module 04: Etiquette in Communication Etiquette in Communication 00:07:00 Module 05: Common Courtesy Expressions Common Courtesy Expressions 00:01:00 Module 06: List the Phrases for Greeting List the Phrases for Greeting 00:01:00 Module 07: Steps to Make Introductions Steps to Make Introductions 00:03:00 Module 08: Etiquette of Using Business Cards Etiquette of Using Business Cards 00:07:00 Module 09: Dining & Corporate Etiquette Dining & Corporate Etiquette 00:05:00 Module 10: Role of Body Language in Etiquette Role of Body Language in Etiquette 00:03:00 Module 11: Corporate Etiquette in Handshake Corporate Etiquette in Handshake 00:01:00 Module 12: Norms of Dressing Etiquette Norms of Dressing Etiquette 00:10:00 Module 13: Hofstede Model to Analyze Cultures Hofstede Model to Analyze Cultures 00:05:00 Module 14: Characteristics for Good Etiquette Characteristics for Good Etiquette 00:03:00 Module 15: Behaviors in Corporate Etiquette Behaviors in Corporate Etiquette 00:01:00 Module 16: Behaviors to Avoid in Etiquette Behaviors to Avoid in Etiquette 00:04:00 Final Assessment Assessment - Master In Corporate Etiquette 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 3 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about child psychology Understand the core competencies and principles of child psychology Explore the various areas of child psychology Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert child counsellor Advanced Diploma in Child Psychology Course Online Master the skills you need to propel your career forward in child psychology. This course will equip you with the essential knowledge and skillset that will make you a confident child counsellor and take your career to the next level. This comprehensive child psychology course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this child psychology course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective child psychology practice and equip you with the essential skills, confidence and competence to assist you in the child psychology industry. You'll gain a solid understanding of the core competencies required to drive a successful career in child psychology. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for child counsellor or for people who are aspiring to specialise in child psychology. Enrol in this child psychology course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive child psychology course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this child psychology can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This child psychology course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This child psychology course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This child psychology course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Babies from Birth to One Year About the Course and your Tutor 00:02:00 The Importance of Bonding 00:07:00 The Social and Emotional development: from birth to 1 yr 00:06:00 The Innate Reflexes of Newborn Babies 00:07:00 The Benefits of Testing at 'Milestones' 00:07:00 Stages and Sequences of Social and Emotional Development The Importance of Social and Emotional Development 00:05:00 The Ages and Stages that Children go through 00:12:00 The Main theories in Developmental Psychology 00:07:00 The Importance of Positive Role Models 00:07:00 The Barriers to Achieving the 'Milestones' 00:06:00 The Importance of Unconditional Love 00:06:00 Language and Linguistic Skills Development Forms of communication 00:04:00 What is 'Pre-linguistic' form of communication 00:04:00 The Active and the Passive Communication 00:05:00 The Importance of Opportunities in Development of the Skills 00:05:00 The Importance of Body Language 00:05:00 Cognitive Development The Importance of Cognitive Development 00:03:00 The Main Psychological Theories in Cognitive Development 00:06:00 The Appropriate Opportunities for Cognitive Development 00:04:00 The Unconscious Mind: Id, Ego and Superego. Psychoanalytical Theory 00:05:00 Thank You and Good Bye! 00:01:00 Supplementary Resources Supplementary Resources - Child Psychology Advanced Diploma 00:00:00 Assessment Assessment - Child Psychology Advanced Diploma 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Project Management course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Bundle includes: Course 01: Project Management Course 02: Six Sigma Course 03: Workplace Productivity Course 04: Line Management Course 05: Life Coaching and Counselling Key Features of the Project Management Course : Accredited by CPD Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum 01 Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Course Curriculum 02 Module 01: Project Management Module 02: Managing Risk and Recovery Module 03: Overview of Six Sigma Module 04: The Define Phase Module 05: The Measure Phase Module 06: The Analyse Phase Module 07: The Improve Phase Module 08: The Control Phase Course Curriculum 03 The detailed curriculum outline of our Workplace Productivity course is as follows: Module 01: Ways to Improve Workplace Productivity Module 02: Organisational Skills to Improve Productivity Module 03: Productive Communication Skills in the Workplace Module 04: Time Management Module 05: Conflict Management Module 06: Health, Safety and Wellness in the Workplace Module 07: Managing Stress and Coping Anxiety in the Workplace Course Curriculum 04 The detailed curriculum outline of our Line Management course is as follows: Module 01: Introduction to Line Management Module 02: Coaching and Mentoring Module 03: Supervising, Motivating and Counselling Module 04: Talent Management Module 05: Effective Communication Skills Module 06: Performance Appraisal Management Module 07: Stress Management Module 08: Prioritising and Time Management Module 09: Employee Relations Module 10: Handling Conflict Module 11: Employment Law for Line Managers Course Curriculum 05 The detailed curriculum outline of our Life Coaching and Counselling course is as follows: Module 01: Introduction to Life Coaching Module 02: History of Life Coaching Module 03: Listening as a Coach Module 04: The Language of Coaching (Part-1,2,3) Module 05: Coaching as a Developmental Change Process Module 06: Empowering the Client Module 07: Ethics in Coaching Module 08: Becoming an Effective Leader and Coach Accreditation All of our courses, including this Project Management course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Project Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 25 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Project Management course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior qualifications to enrol on this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Selling short stories can be hard work, but through this training, I will show you how to sell your short stories to top paying magazines and anthologies. I will show you how find the right markets so you sell and get published more easily. How to sell your short stories over and over again and so maximise your earning from them. How to avoid having your stories rejected. You will learn techniques to make it easier for you to sell more short stories, and create an ongoing financial income. I've structured this course in a simple to follow way, that will show you how to start submitting your short stories to top paying markets immediately. Just follow the concise sections which cover all the crucial information you need to succeed. What you'll learn Learn how to research short story markets and choose the best ones to target. Have the required knowledge to be able to sell to short stories to paying magazines and anthologies. Requirements You should already be writing or planning to write short stories. Introduction Introduction FREE 00:02:00 Overview 00:01:00 The Basics Why Short Stories 00:01:00 Benefits 00:02:00 Selling v Licensing 00:03:00 Types of licencing rights part 1 00:02:00 Types of licencing rights part 2 00:07:00 Copyright 00:02:00 How to Sell Your Stories Getting ready to sell 00:02:00 The common types of short fiction markets 00:03:00 Finding and choosing the right markets part 1 00:05:00 Finding and choosing the right markets part 2 00:04:00 Finding and choosing the right markets part 3 00:04:00 Finding and choosing the right markets part 4 00:02:00 Submitting Your Short Stories Submission basics- Research 00:08:00 Submission basics- Guidelines and Formatting 00:09:00 Types of submissions 00:04:00 Set up monitoring and keep writing 00:07:00 Dealing with rejections 00:04:00 Contracts Dealing with contracts 00:06:00 Making Your Stories Work Harder and Earn More Selling reprints 00:06:00 Selling foreign language rights 00:02:00 Selling audio rights 00:03:00 Publishing your stories independently 00:04:00 Putting it all together The story submission step-by-step process 00:04:00 Conclusion Final thoughts 00:01:00 Course Certification

This Level 2 Certificate course has been designed to help you improve your knowledge of food handling. You will discover the legal requirements in order to prepare and serve food in the service industry. You will also find out about HACCP, multiple levels of hazards and their preventive measures, and much more including temperature control and handling basics. Knowledge and understanding of basic food hygiene and safety is a legal requirement so as not to contaminate food and be safe at work all the time. The course provides learners with up-to-date food hygiene information using a range of written text, and video content to ensure learners thoroughly comprehend their food safety responsibilities. Who is the course for? All food handlers are required by European Union Regulation laws to go through an orientation training prior to starting a food handling job. This Level 2 Certificate in Food Hygiene and Safety for Retail course allows readers to learn about the basic food hygiene practices in order to be able to comply with all the legal requirements. This course is suitable for food handlers in any sector including fast-food outlets, takeaways, food trucks, bars, restaurants, hotels, cafes, hospitals, schools and colleges. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment & Certification: Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. The pass mark is 60%. After successfully passing the exam you can obtain your certificate of achievement at an additional cost of £9. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Food Hygiene and Safety for Retail is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Restaurateurs Hospitality managers Chefs Hotel and restaurant service staff Professional hygiene and safety officer. Level 2 Certificate in Food Hygiene and Safety for Retail Introduction to Food Safety and the Law 00:30:00 Bacteria and Microbiological Hazards 00:27:00 Physical, Chemical and Allergenic Hazards 00:25:00 Food Poisoning and Control Measures 00:23:00 Food Spoilage and Food Storage 00:25:00 Personal Hygiene 00:24:00 HACCP and Food Premises Part-01 00:27:00 HACCP and Food Premises Part -02 00:26:00 Cleaning 00:20:00 Mock Exam Mock Exam-Level 2 Certificate in Food Hygiene and Safety for Retail 00:20:00 Final Exam Final Exam-Level 2 Certificate in Food Hygiene and Safety for Retail 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Investing in the restaurant business can be an extremely good idea but it also comes with a huge responsibility as well. You need to have caution and high standards in order to have good healthy food available for your customers. This Level 1 Food Hygiene and Safety course can help you achieve that goal by giving you simple tips that help in improving your restaurants' hygiene & safety. It is an absolute necessity for you have clean premises given that otherwise your restaurant could be shut down by the health service. Through this course, you will be prepped to regulation standards by initially learning about food hygiene and HACCP. You will also discover the physical, chemical and biological hazards faced in the food industry, and their precautionary measures. Next, you move onto food safety controls through good health and personal hygiene, food temperature control, prevention of cross-contamination and cleaning. Going through this course is going to help you understand the basics of food hygiene and safety, which can be used as a pedal stone for you to start your own culinary adventure. Who is the course for? Professionals who want to start a business in the food industry People who have an interest in food preparation People who want to learn more about hygiene and safety Entry Requirement: This course is available to all learners, from all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment & Certification: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately after you pass the test you can get your free e-Certificate. You will also be able to get your print copy certificate of achievement at an additional cost of £9. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 1 Food Hygiene and Safety is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Restaurateurs Hospitality managers Chefs Hotel and restaurant service staff Professional hygiene and safety officer Module 01: Introduction to Food Hygiene Introduction to Food Hygiene 01:00:00 Module 02: The Hazards The Hazards 01:00:00 Module 03: Food Safety Controls Food Safety Controls 00:30:00 01: Good Health and Personal Hygiene 01:00:00 02: Temperature Control 01:00:00 03: Cross-contamination 00:30:00 04: Cleaning and Disinfection 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Level 1 Food Hygiene and Safety 00:20:00 Final Exam Final Exam- Level 1 Food Hygiene and Safety 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Every businessman or woman knows that in business you have to sell, sell and sell; no matter what kind of business it is or what kind of product or service is being offered. But if the business is slow and sales are slower, what can you do to improve things and speed those sales up? This course specifically focuses on the improvement of your sales performance and to be able to learn the ways to generate and increase sales regardless of your industry. There are plenty of tips and advice available for people in business who want to make their business work, and if they are prepared to put in the time and effort, then there is no reason why they won't succeed. Who is this course for? Professionals, who work in the business or corporate setting. People who are interested in learning more about sales management and are struggling with marketing and selling their products to the market. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: This Diploma in Managing Sales course is a useful qualification to possess, and would be beneficial for the following careers: Account Manager. Business Development. Executive Producers. Group Account Director. Marketing Manager. Sales Specialists. Strategist. And Much More! Expanding Your Sales Sales Management - Part 01 01:00:00 Sales Management - Part 02 01:00:00 Sales Management - Part 03 01:00:00 Sales Management - Part 04 01:00:00 Sales Management - Part 05 01:00:00 Sales Management - Part 06 01:00:00 Sales Management - Part 07 01:00:00 Professional Selling Techniques Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Reference Book Sales Force Management 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Selling digital product is an extremely lucrative business, whether it is a digital book, mp3 document or an instructional video advertising such kind of items can make you rich. Digital information items require no physical space to store stock and they can be delivered rapidly and economically. In fact you might be having the means to create your fist product within your hands. You require almost no working capital contrasted with different business start-ups, and in this course we will demonstrate to you best practices to make your item rapidly and effortlessly in a short span of time. You will never find a simpler, quicker or less expensive strategy to learn for profiting on the web than this. Who is the course for? Anyone who wants to learn how to launch an information product Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: SEO Analyst Web writer or content marketer Social media marketer SEM Analyst. Diploma in Creating Information Product Introduction 00:15:00 Why Would You Create an Information Product? 02:00:00 Getting an Idea for your Product 00:15:00 So how can we research what people are looking for? 01:00:00 Research and Building up Knowledge 01:00:00 Types of Info Product 00:15:00 Tools you may need to produce your Product. 00:15:00 Creating Your Product Outline 01:00:00 Create It Yourself or Outsource It 00:30:00 How to Create a Video Informational Product 01:00:00 How to Add Value to Your Product 01:00:00 Sale Page Tips 00:30:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Have you ever heard about trademarking? Or are you someone who is into trademarking? Do you know the importance of trademarks? Or do you know how to make unique trademarks? No worries! This course will help you answer all these concerns! Description: So, what is trademarking? How is it relevant to you and your business? Know all about trademarking in this course. You will be able to know how to register the Trademark for your products and services. This course will start by introducing you the meaning of trademarking and Trademark Rights. Then you will learn about the benefits of trademarking and how it can provide you protection. You will also learn about the importance of unique trademark. In this course, you will be guided if your trademark is unique. Then lastly, you will be able to create Trademarks that will work. Who is the course for? Business owners or entrepreneurs interested about trademarking People who have an interest in trademarking Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The Diploma in Trademarking is a useful qualification to possess, and would be beneficial for the following careers: Product Developers Sales Specialists Service Providers Trademark Maker Trademark Specialist. Diploma in Trademarking Introduction 00:15:00 Trademarking: What's That Mean In Business 01:00:00 The Essential Benefits Of Trademarking 01:00:00 Making Your Trademark Unique 01:00:00 Considerations In Selecting A Trademark 01:00:00 Hiring A Trademark Attorney 01:00:00 The Details Of Trademarking 01:00:00 A Basic Explanation Of Intellectual Property Law 01:00:00 Checklist Of Trademarking 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam - Diploma in Trademarking 00:20:00 Final Exam Final Exam - Diploma in Trademarking 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00