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Description: As part of the Human Resources Management department, your goal is to retain efficient and effective employees. To retain them, you need to have an onboarding program since it effectively shapes new employees and company culture. Through this course, you will learn the necessary skills, knowledge, and information about Human Resource Management, specifically in employee onboarding. Explore the benefits and purpose of onboarding and the importance of resiliency and flexibility. Who is the course for? Human Resource office managers and officers who want to know more about the employee onboarding program. People who have an interest in knowing more about Human Resource Management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in HR Management: Employee Onboarding course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Consultant Human Resource Officer Labour Relations Officer Recruitment and Hiring Manager Relations Manager. Level 2 Certificate in HR Management: Employee Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Onboarding Preparation 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Creating an Engaging Program 01:00:00 Module Seven - Following Up with New Employees 01:00:00 Module Eight - Setting Expectations 01:00:00 Module Nine - Resiliency and Flexibility 00:30:00 Module Ten - Assigning Work 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Employee Onboarding- Activities 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in HR Management: Employee Onboarding 00:20:00 Final Exam Final Exam- Level 2 Certificate in HR Management: Employee Onboarding 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: To help people developing their skills in creating, editing, and deleting documents, you will need proper training to utilize it. They want to help people to improve their efficiency and effectiveness in different areas. In this course, you will learn the advanced skills, knowledge, and information about Microsoft Office apps. This course includes the advanced specifics of programs such as Word, Excel, PowerPoint, Access and Outlook 2007. Grabbing this chance to learn things related to Microsoft Office which will take your skills to an advanced level that could make you more progressive in your work and career. If you are someone who is working towards career advancement, then this is the Microsoft Office advanced skills training that you are looking for. Who is the course for? Professionals who want to learn about the Microsoft Office 2007 People who have an interest in the advanced features of the Microsoft Office 2007 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Office 2007 Advanced course is a useful qualification to possess and would be beneficial for any type of professions or careers such as: Account Manager Administrative Assistant Administrator Office Manager Personal Assistant Secretary. Microsoft Word 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with the Word Window 01:00:00 Module Three - Adding Pictures 01:00:00 Module Four - Adding Smart Art 01:00:00 Module Five - Adding Tables 01:00:00 Module Six - Advanced Table Tasks 01:00:00 Module Seven - Inserting Special Objects 01:00:00 Module Eight - Adding In-Document References 01:00:00 Module Nine - Advanced Research Tasks 01:00:00 Module Ten - Reviewing a Document 01:00:00 Module Eleven - Customizing Word 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - SmartArt 01:00:00 Module Three - Inserting Objects 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Creating Pivot Tables 01:00:00 Module Six - Working with Pivot Tables 01:00:00 Module Seven - Creating Pivot Charts 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What-If Analysis 01:00:00 Module Ten - Managing Your Data 01:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Adding Pictures 01:00:00 Module Three - Working with Text Boxes 01:00:00 Module Four - Adding SmartArt 01:00:00 Module Five - Adding Tables 01:00:00 Module Six - Inserting Advanced Objects 01:00:00 Module Seven - Advanced Drawing Tasks 01:00:00 Module Eight - PowerPoint's Research Tools 01:00:00 Module Nine - Creating Notes and Handouts 01:00:00 Module Ten - Using Slide Masters 01:00:00 Module Eleven - Advanced Presentation Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Access 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Advanced Table Tasks 01:00:00 Module Three - Advanced Form Tasks 01:00:00 Module Four - Advanced Reporting Tasks 01:00:00 Module Five - Understanding Relationships 01:00:00 Module Six - Advanced Query Tasks 01:00:00 Module Seven - Working with SQL 01:00:00 Module Eight - Linking Data 01:00:00 Module Nine - Importing Data 01:00:00 Module Ten - Exporting Data 01:00:00 Module Eleven - Advanced Database Tools 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Outlook 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Customizing Outlook 01:00:00 Module Three - Adding Word Elements to an E-mail 01:00:00 Module Four - Customizing Your Profile 01:00:00 Module Five - Advanced E-Mail Tasks 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More with Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Managing Outlook Data, Part One 01:00:00 Module Eleven - Managing Outlook Data, Part Two 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Microsoft Office 2007 Advanced 00:30:00 Final Exam Final Exam- Microsoft Office 2007 Advanced 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: In this course, you will be learning the important modes of management and what are the gentle measures for children and youth development. You will learn the importance of authority and how gentle punishment is needed when disobedience occurs. You will also know the art of training the children and youth in this course. You will be taught about sympathy between the child with the parent and vice versa. You will also know the importance of encouragement and how it can help children's developmental growth. You will also know how to answer children's questions and curiosity. You will also be able to show gratitude and religious training to children that will help in their development. Who is the course for? Professionals or anyone who helps the youth in their development People who have an interest in becoming part of the youth training and management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Child's Social Behaviour Training & Management Course would be beneficial for the following careers: Coaches Guardians Mentors Trainers Youth Developers. Modules The Three Modes of Management 01:00:00 What Are Gentle Measures? 01:00:00 There Must be Authority 01:00:00 Gentle Punishment Of Disobedience 01:00:00 The Philosophy of Punishment Action 01:00:00 Rewarding Obedience 01:00:00 The Art of Training Delivery 01:00:00 Methods Exemplified 01:00:00 Della and The Dolls 01:00:00 The Child With The Parent 01:00:00 The Parent With The Child 01:00:00 Difference Between Commendation and Encouragement 01:00:00 Faults of Immaturity 01:00:00 Activities for kids Early Learning 01:00:00 The Role of Imagination in Children`s development 01:00:00 Truth and Falsehood 01:00:00 Judgement and Reasoning 01:00:00 Wishes and Requests 01:00:00 Children`s Questions 01:00:00 The Use of Money 01:00:00 Corporal Punishment 01:00:00 Gratitude in Children 01:00:00 Religious Training 01:00:00 CONCLUSION 00:30:00 Mock Exam Mock Exam-Children's Social Behaviour Training & Management Course 00:20:00 Final Exam Final Exam-Children's Social Behaviour Training & Management Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description People who have learned to respond to the high level of stress in a positive and very balanced way are the happiest and successful people. Stress - related disorders have become very common in today's world. The wear and tear caused by chronic stress can contribute to physical and mental breakdown. Disorders such as hypertension have reached almost epidemic proportions. due to increase in stress and we deal with it, have become areas of major concern. This advanced diploma course provides the student with the advanced skills of stress management.  Who is the course for? This advanced diploma course is for anyone who is going through a high level of stress, feels constantly fatigued, feels angry constantly and feels hopeless and helpless. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This online stress management course provides you with the knowledge to recognize the symptoms and sources of stress and it will introduce you to different ways to manage stress which will benefit you, your colleagues and your organization. Stress Management Basics What Is Stress? 00:30:00 Causes Of Stress 01:00:00 The Effects Of Stress 00:30:00 Recognise The Warning Signs 00:15:00 Lingering Stress 00:15:00 Stress And Panic Attacks 00:30:00 Solutions On Living A Stress-Free Life 01:30:00 Conclusion 00:15:00 Advanced Stress Management Introduction 00:15:00 Recognizing your stress Levels & triggers 01:00:00 Why do these changes occur frequently? 00:15:00 What does stress do to you? 00:15:00 Beware! Before seeking medical attention 00:30:00 Medical stress solutions analyzing 00:30:00 The importance of stress management 01:00:00 Other things that might help in Stress Management 00:30:00 The Uses of Herbs and supplements in stress Management for stress relief 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Stress Management 00:20:00 Final Exam Final Exam- Advanced Diploma in Stress Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Evolution is an essential process of nature. Therefore, people looking forward to establishing a career in teaching, research, ecology or genetics should have a solid foundation in evolution. This is where our Evolutionary Biology Course comes in.  In the comprehensive course you will acquire an overall understanding of evolutionary biology. The course will educate you on macroevolution and microevolution. You will also learn about phylogenetics and human evolution. Further in the study, the modules will discuss the essentials of evolution and ecology. Then, you will receive valuable information on evolutionary development biology. At the end of the course, you will receive a certificate of achievement. This certificate will help elevate your resume and land your dream job in the relevant industries. Enrol now! Course Preview Learning Outcomes Get introduced to the basics of evolutionary biology Understand the concepts of macroevolution and microevolution Dive deep into phylogenetics and human evolution Learn the connection between evolution and ecology Familiarise yourself with evolutionary development biology Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Evolutionary biology Evolutionary developmental biology Who Should Take This Evolutionary Biology Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Evolutionary Biology Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Evolutionary Biology Course will equip you with effective skills and abilities and help you explore career paths such as  Biologist Teacher Researcher Research Assistant Module 01: Introduction to Evolutionary Biology Introduction to Evolutionary Biology 00:13:00 Module 02: Genetics and Evolution Genetics and Evolution 00:12:00 Module 03: Microevolution Microevolution 00:13:00 Module 04: Macroevolution Macroevolution 00:11:00 Module 05: Phylogenetics and Human Evolution Phylogenetics and Human Evolution 00:15:00 Module 06: Evolution and Ecology Evolution and Ecology 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description MS Office Collaboration is a place where people can communicate, share documents, access information from one place to make the work easy. To know how to work with this and to become better at MS office collaboration, take a look at our MS Office 365 Collaborating in Office 365 course and learn what you need regarding this course. The course teaches you how to use Planner for making a plan, and generate and share a document. The main purpose of this course is to enable you how to function with SharePoint, Outlook Group, Skype, and OneNote. It guides you to use Office app on a mobile, help the mates sharing documents, and collaborate in working through Teams and Yammer. At the end of the course, you will able to use Delve to search documents efficiently. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Office 365 Collaborating in Office 365 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Office 365 Collaborating in Office 365 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:02:00 Using Office 365 for Collaboration Overview 00:03:00 Creating a Plan 00:07:00 Creating and Sharing a Document 00:05:00 Creating a Library 00:08:00 Using Office 365 on a Mobile Device 00:05:00 Co-Authoring in Office 00:05:00 Using an Outlook Group to Get Feedback 00:08:00 Meeting and Collaborating in Skype and OneNote 00:08:00 Using Delve 00:05:00 Getting Feedback Through Yammer 00:07:00 Using Teams 00:06:00 Conclusion Course Recap 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Do you have a passion for a healthy way of life, consolidating eating regimen and exercise into your daily schedule that you now need to impart to others? This diploma will show you all that you need to become a viable health specialist/fitness coach and helping your customers accomplish their wellness objectives on a daily basis. The course is set in manageable modules which you can learn at your own pace and from the comfort of your own home yet having the advantage of a full-time position. Who is this course for? This course is for individuals how are willing to boost their confidence to enjoy the gifts of life. This course is for people who are willing to enhance their skills and abilities to make a better choice in life. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: This Diploma in Personal Training & Fitness course is a useful qualification to possess, and would be beneficial for the following careers: Personal training development instructors Motivational speaker Individual consular Time management coach. Personal Training Nutrition 00:30:00 Physiology and Kinesiology 00:30:00 Aerobic Training 01:00:00 Weight Training 00:30:00 Muscle Exercise Cross Reference 00:15:00 Fitness Testing 00:30:00 Stretching 00:15:00 Yoga 00:15:00 Pregnancy 00:15:00 Senior Fitness 00:30:00 Exercise Injury 00:30:00 Personal Training Tips 00:15:00 Personal Trainer Mistakes & Solutions 00:30:00 Fitness Secrets Today's Concerns about Wellness and Fitness 01:00:00 The Blissful Union of Wellness and Fitness 00:30:00 The Quality of Life: Is Health Important? 00:30:00 Fitness Terminology 00:15:00 Fitness 00:30:00 Information on Fitness 00:30:00 What Are Your Fitness Needs? 00:30:00 The Benefits of Being Fit 00:30:00 Metabolism: What Is It? 00:30:00 Metabolism for the Fit Individual 00:30:00 Metabolism: Can We Control It? 00:30:00 Obesity in Adolescents 00:30:00 Fitness of the Body 00:30:00 Fitness of the Spirit 00:30:00 Fitness of the Mind 00:30:00 Are You Fit? 00:30:00 Where You Live Affects Your Fitness 00:30:00 Fitness Centers: An Investigation 00:30:00 Does Your Income Affect Your Health? 00:30:00 What Role Does Our Intelligence Play in Our Health? 00:30:00 What Role Does Nutrition Play in Our Health? 00:30:00 Is There Health Without Water? 00:30:00 Vitamins: To Be or Not To Be? 00:30:00 How the Brain Affects Our Health 00:30:00 What Are Your Nutritional Needs? 00:30:00 Exercise and Play: What Do We Learn? 00:30:00 The Benefits of Walking 00:30:00 The Mind, Body and Soul Interconnectivity 00:30:00 Chiropractic Care: A Benefit to the Well Individual? 00:30:00 Acupuncture: A Benefit to the Well Individual? 00:30:00 The Benefits of Being Well 00:30:00 Where You Live Affects Your Wellness 00:30:00 Music: Our Connection to the Higher Conscious 00:30:00 The Yin and Yang of the Healthy Individual 00:30:00 Right Hand vs. Left Hand: Who's Healthier? 00:30:00 Is Your Mind Playing Tricks? 00:30:00 Managing Fitness Success Means Being Healthy 00:30:00 How Does Detoxifying Help With Fitness 01:00:00 Nutrition? What You Need to Know 00:30:00 Benefits from Being Fit 01:00:00 The Interchangeability of Wellness, Fitness and Health 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Personal Training & Fitness 00:30:00 Final Exam Final Exam- Diploma in Personal Training & Fitness 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

 Want to learn effective stock management skills? Are you looking forward to a guide to stock management? If yes, then enrol now to gain access to the information shared regarding stock management through this course. Description: Stock management is basically for risk takers, as investing in stock market is no different than gambling. In this course, you will learn from scratch what stock marketing is? You will also learn about the basics of stocks and shares. You will also come across the variable differences between stocks and shares. Various trading fundamentals will also be introduced in this course. You will also come across the advantages of using stocks and shares. Many other immensely important topics in relation to stock management have been comprehensively explained by our well experienced and professional experts in this course. Who is the course for? Individuals who are looking forward to studying the basics of stock market. For people who are considering stock management as their serious professional career. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Stock Management Basics is a useful qualification to possess, and would be beneficial for the following professionals: Stockbrokers. Financial advisor. Securities sales agent. Financial analysts. Stock market researcher. Stock Manager. Stock trading tutor. Stock Management Basics Introduction To Stocks Basics 00:30:00 About Share Basics 00:30:00 The Difference Between Stocks And Shares 00:30:00 Concept Of Fundamentals Of The Stock Market 00:30:00 How Exactly Do Stock Prices Get Determined? 00:30:00 Benefits Of Using Stocks And Shares 01:00:00 When To Get Out Of The Stock Market 00:30:00 Wrapping Up 00:15:00 Reference Books Stock Management 00:00:00 Guide To Listing on LSE 00:00:00 Mock Exam Mock Exam- Stock Management Basics 00:20:00 Final Exam Final Exam- Stock Management Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description If you own a motorcycle, you will know that there is nothing like riding a bike in top condition. The silent wheels and seamless gear shifts. The smooth-running chain. But it takes a little love and attention to keep your ride in peak condition. This Bike Maintenance Course is designed to give you the practical skills you need to keep your bike out of trouble - and know when to call in the professionals! You will be confident in tackling common roadside repairs and know how to check your bike to make sure it is safe before you ride. The course aims to teach the fundamentals of motorcycle repair and maintenance. You'll learn how to perform pre-ride safety checks, fix punctures, quickly change the inner tube, and clean and re-lube your drive chain to prevent wear and ensure a smooth journey. You will also learn the practical skills of a qualified mechanic, such as how to adjust your brakes and gears and replace the air filter. You'll even get a Q&A session with your course trainer. This motorbike maintenance course is a purpose-built workshop with no entry requirements, and no user experience needed. This introductory course is ideal for people who have a keen interest in motorcycles and want to know the basics of bike care and maintenance. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Bike Maintenance Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Bike Maintenance Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Bike Maintenance General Maintenance 00:15:00 Motorcycle Engine and Maintenance 00:15:00 Motorcycle Cooling System 00:15:00 Lubing 00:30:00 Electrical System Fundamentals 00:15:00 Motorcycle Charging System 00:20:00 Motorcycle Frame 00:15:00 Motorcycle Suspension and Maintenance 00:20:00 Motorcycle Tires 00:15:00 Motorbike Break Maintenance 00:15:00 Motorcycle Chain Maintenance 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00