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Understand adult psychology and know how to deal with them in the Psychology of Old Age Certificate course. Throughout the course, you will understand adult psychology and explore whether the career in 'caring' or 'psychology' is for you or not. You will learn about 'Alzheimer's disease' and 'dementia' and also understand the difference between these two diseases. The course shows you how common people stereotype the older people and how it affects them. You will also learn about 'developmental psychology', and substance abuse in older people. Lastly, the course teaches you how to improve health and wellbeing of old people. Here, you will learn the effects of exercising, eating healthy in older age, caring for old people and more. Who is the course for? Anyone who wants to learn about 'old age' psychology Anyone who is interested in various topics related to psychology Anyone who is planning their career in psychology Anyone who is looking after the elderly and would like to learn theories of 'old age' Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. About Your Course About your tutor FREE 00:02:00 About your course 00:03:00 Introduction to Psychology of Older Age What is 'Developmental Psychology'? 00:05:00 What is 'Gerontology'? 00:09:00 What we consider as 'old age' 00:09:00 What is 'ageing' and how it happens 00:08:00 Psychology of Older Age Common stereotypes of older people 00:08:00 How stereotyping affects older people 00:08:00 Life stages and Theories 00:11:00 What do we look forward to in our older age? 00:06:00 Mental Health and Old Age Memory-related issues 00:12:00 Learning disabilities 00:08:00 Alzheimer's disease and Dementia 00:09:00 Chronic illness and Disabilities 00:08:00 Substance abuse (addictions) 00:06:00 The Quality of Life What is 'Quality of Life'? 00:05:00 Loneliness factors in the elderly population 00:07:00 Coping with grief and bereavement 00:07:00 'Mild' and 'severe' depression 00:07:00 Fear of dying ('death anxiety') 00:09:00 Improving Health and Wellbeing The effects of exercising 00:09:00 Is it worth eating 'healthy' in older age? 00:09:00 What else affects 'health' and 'wellbeing'? 00:08:00 Caring for older people 00:06:00 Thank You & Good Bye! 00:02:00 Mock Exam Mock Exam - Psychology of Old Age Certificate 00:20:00 Final Exam Final Exam - Psychology of Old Age Certificate Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Making Tax Digital - UK HMRC course explains the newly proposed UK Tax reforms and helps you to understand what your roles in it. The course helps you to understand HMRC's new changes in the tax system while is referred to as one of the biggest shakeups to the tax system in over the last 50 years. The new system is known as Making Tax Digital (MTD). Throughout the course, you will learn how to prepare for the changes. You will learn who will be affected by the new system. The course also illustrates why is it happening and when is it happening. Both individuals or a UK taxpayer and professional accountants will be benefitted from the course. Who is the course for? UK businesses and self-employed individuals Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Lesson Proper PROMO FREE 00:02:00 Introduction 00:09:00 The Requirements 00:03:00 The Timeline 00:06:00 Planning Checklist 00:10:00 Getting & Providing Support - Things to Consider 00:11:00 Changes ahead for accounting firms 00:09:00 Conclusion and Next Steps 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Many find the process of acquiring British citizenship complicated. If you are one of them, do not worry, as we have the perfect solution for you. John Academy has created British Citizenship Training, an online training program that will clear out all your confusion regarding this area. In this course you will get the opportunity to learn the ins and outs of the British citizenship process. The modules will introduce you to different types of citizenship. Then you will learn the process of temporarily and permanently staying in the UK. In addition, the course will enhance your understanding of the British citizenship application test. Further in the study, you will receive lessons on living rights in the UK. The modules will also include a detailed lesson on how to obtain UK visas. Course Preview Learning Outcomes Enhance your knowledge of different types of British citizenship Learn the process of entering and staying in the UK permanently or temporarily Know the key factors related to the citizenship application test Understand how to acquire duel nationality and citizenship Grasp the process of seeking the UK visas Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Legal Advising HR Counselling Who Should Take this British Citizenship Training Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This British Citizenship Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. British Citizenship Training Certification After completing and passing the British Citizenship Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive British Citizenship Training will equip you with effective skills and abilities and help you explore career paths such as  Legal Assistant Human Rights Officer Cross-Cultural Trainer Employment Law Specialist Module 01: What Is British Citizenship? What Is British Citizenship 00:44:00 Module 02: Different Types of British Citizenship Different Types of British Citizenship (3) 00:38:00 Module 03: Nationality, Immigration and Legislation Nationality, Immigration and Legislation 01:10:00 Module 04: Enter and Stay in the UK Both Temporarily and Permanently Enter and Stay in the UK Both Temporarily 00:30:00 Module 05: Citizenship Application Tests Citizenship Application Tests 00:34:00 Module 06: Dual Nationality and Citizenship Dual Nationality and Citizenship (1) 00:32:00 Module 07: Brexit and Its Implications for EEA and Non-EEA Citizens Brexit and Its Implications for EEA and Non-EEA Citizens 00:32:00 Module 08: Living Rights in the UK Living Rights in the UK 00:40:00 Module 09: Seeking Employment in the UK (Before and After the Application) Seeking Employment in the UK (Before and After the Application) (1) 00:42:00 Module 10: Obtaining Visas for the UK Obtaining Visas for the UK 00:48:00 Module 11: British Life and Culture British Life and Culture 00:28:00 Assignment Assignment - British Citizenship 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Developing a solid foundation in report writing will open career opportunities in a wide range of sectors. Learn this valuable skill set from the comfort of your home with our Master Report Writing course. This course will introduce you to the essentials and help you attain key skills for writing reports. The course is carefully crafted with valuable information on report writing. Here, you will learn the strategies for conducting research and collecting information for the report. The course will then focus and developing your skills in using tables, charts and other items in your report. In addition, you will gain in-depth knowledge of the proper way of presenting the report. This course will also assist you in improving your critical thinking and creativity. Course Preview Learning Outcomes Understand the basic fundamentals of report writing Learn about the strategies for research and data collection Develop the expertise to use tables, charts, and graphs in your report Recognise the fundamentals of proposal writing Improve your grammar and punctuation skills Learn how to increase your critical thinking and creativity Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Report writing Proposal writing Research and data collection Who Should Take this Master Report Writing? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Master Report Writing course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Master Report Writing Certification After completing and passing the Master Report Writing course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Master Report Writing course will equip you with effective skills and abilities and help you explore career paths such as  Executive Assistant Journalist Communication Officer Proposal Writer Module 01: The Basics of Report Writing The Basics of Report Writing 00:40:00 Module 02: Planning for Report Writing Planning for Report Writing 00:30:00 Module 03: Preparation for Report Writing Preparation for Report Writing 00:20:00 Module 04: Research and Information Collection Research and Information Collection 00:40:00 Module 05: Writing and Revising the Report Writing and Revising the Report 00:40:00 Module 06: English Grammar and Punctuation Guide for Report Writing English Grammar and Punctuation Guide for Report Writing 00:20:00 Module 07: Using Tables, Charts and Graphs in a Report Using Tables Charts and Graphs in a Report 00:20:00 Module 08: Proposal Writing Proposal Writing 00:30:00 Module 09: Presentation of the Report Presentation of the Report 00:30:00 Module 10: Developing Creative Thinking and Creativity Developing Creative Thinking and Creativity 00:35:00 Module 11: Quick Check While Writing a Report Quick Check While Writing a Report 00:25:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Learn first aid. It works! You never know when you could come across accidents and injuries. So, it's good to never underestimate the importance of first aid since it saves people in times of danger. This First Aid Instructor Course Online will teach you how to administer first aid for various injuries and illnesses. From this First Aid Instructor Course Online, you'll learn the latest first-aid skills to help those in need. The interactive lessons will teach you how to perform CPR correctly and put someone in a recovery position. In addition, you'll learn about first aid for fractures and wounds, head and eye injuries, choking, bleeding, burns and chronic conditions. Finally, you'll learn how to respond to various medical emergencies, such as poisoning, smoke inhalation, hypothermia and elect. Course Preview Learning Outcomes Find excellent instructions on performing CPR. Understand what is the recovery position in first aid Know the first aid to help a choking victim Enrich your knowledge in the management of chronic conditions Learn first aid for various medical emergencies Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From this Course? CPR First Aid Treatment Medical Emergency Management Who Should Take this First Aid Instructor Course Online? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This First Aid Instructor Course Online is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ The First Aid Instructor Course Online provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: First Aider First Aid Instructor School First Aid Officer Health Care Assistant Module 01 Aim of First Aid and the First Steps Aim of First Aid and the First Steps 00:19:00 Module 02: Resuscitation (CPR) Resuscitation (CPR) 00:15:00 Module 03: Secondary Assessment, The Recovery Position And Shock Secondary Assessment, The Recovery Position And Shock 00:16:00 Module 04: Head and Eye Injuries, Fractures, and Amputation Head and Eye Injuries, Fractures, and Amputation 00:23:00 Module 05: Choking, Wounds, Bleeding & Burns Choking, Wounds, Bleeding _ Burns 00:16:00 Module 06: Secondary Conditions and Reactions I Secondary Conditions and Reactions I 00:21:00 Module 07: Secondary Conditions and Reactions II Secondary Conditions and Reactions II 00:17:00 Module 08: Chronic Conditions Chronic Conditions 00:24:00 Module 09: Medical Emergencies - Poisoning, Smoke inhalation, Hypothermia, Elect Medical Emergencies - Poisoning, Smoke inhalation, Hypothermia, Elect 00:17:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Stop the spread of infection rather than regretting its consequences.  This Infection Control and Prevention course will take you through various infection control procedures. First, you'll understand how your immune system protects against infection. Then, the course will introduce you to various bloodborne pathogens and how to prevent the risk of exposure.  From this training, you will also understand the decontamination process for infection control and the different methods used to sterilise medical and surgical instruments to prevent disease transmission. It will also explain what hygiene practices are used to avoid the spread of various infectious diseases. Course Preview Learning Outcomes Enrich your knowledge of infection prevention and control Gain a comprehensive understanding of the body's defence system Learn how to prevent blood-borne pathogen risks Understand what are the steps for the decontamination process Know the sterilisation methods used in healthcare facilities Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From the Course? Infection prevention and control Decontamination Sterilisation Who Should Take this Infection Control and Prevention? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Infection Control and Prevention course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Infection Control and Prevention Certification After completing and passing the Infection Control and Prevention course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ The Infection Control and Prevention course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Infection Prevention and Control Nurse Environmental Health Officer Health and Safety Officer Hospital Administrator Module 01: Introduction to Infection Introduction to Infection 00:33:00 Module 02: Body's Defence Mechanism Body's Defence Mechanism 00:28:00 Module 03: Microorganisms and Microbiology Microorganisms and Microbiology 00:15:00 Module 04: Bloodborne Pathogens Bloodborne Pathogens 00:19:00 Module 05: Controlling Infection Controlling Infection 00:29:00 Module 06: Decontamination and Disinfection Decontamination and Disinfection 00:25:00 Module 07: Sterilisation Techniques Sterilisation Techniques 00:15:00 Module 08: Hygiene to Prevent Infection Hygiene to Prevent Infection 00:25:00 Assignment Assignment - Infection Control Course 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Windows 7 is the seventh version of Microsoft's widely used Windows operating system. It includes many productivity features that will help users get organized and work smarter. This Intermediate level is intended to help both novice and experienced users become familiar with these productivity features of Windows 7. By this Microsoft Windows 7 Intermediate Operating System you will learn using Windows 7 file management features; working with applications like Windows Media center, Windows Media Player, Windows DVD Maker, and Windows Fax and Scan; and customizing the desktop. So, if you are thinking to brush up your skills, you should join this course now. Learning Outcomes: Get a review of the Windows 7 basics like keyboard shortcuts, Start Menu, Jump Lists, Recycle Bin and gadgets Discover the Windows 7 applications such as Windows Media Center, Windows Media Player, Windows DVD Maker, and Windows Fax and Scan Customize parts of the Windows desktop like the taskbar, Start menu, and desktop appearance Make use of the libraries and search options, which will essentially lead you to manage files and folders Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 7 Intermediate Operating System is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 7 Intermediate Operating System is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Working with Windows 7 Windows 7 Basics 00:30:00 Working with Windows 7 00:30:00 Using the Recycle Bin 00:30:00 Using Gadgets 00:30:00 The Windows 7 Applications Windows Media Center 00:30:00 Windows Media Player 00:30:00 Windows DVD Maker 00:30:00 Windows Fax and Scan 00:30:00 Customizing Your Desktop Customizing the Taskbar 00:30:00 Advanced Taskbar Options 00:30:00 Customizing the Start Menu 00:30:00 Customizing the Desktop 00:30:00 Advanced File and Folder Tasks Using Search 00:30:00 Using Windows Explorer and Libraries 00:30:00 Managing Files and Folders 00:30:00 Advanced File Management 00:30:00 Mock Exam Mock Exam- Microsoft Windows 7 Intermediate Operating System 00:20:00 Final Exam Final Exam- Microsoft Windows 7 Intermediate Operating System 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Have you ever considered building your own internet business? Do you want to know essentils of internet business? If yes, then this course will help you by teaching you ways on how to build your online business and how to be successful online. Description:   This course will teach you the essential benefits of starting an Internet Business, internet business models, product creation, internet marketing and much more. This course will equip you with the right skills required for internet business. This course contains discussion on web organisations that can make individuals work from home and reach out to the wider world. If you want to learn more about the important tools and techniques of internet business, then proceed in taking this course. Who is the course for? Employees of the business industry and other businessmen who want to learn the ways to become a successful internet business owner Individuals who have an interest in creating their own internet business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Internet Business Essentials will be very beneficial and helpful, especially to: Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives And Much More! Internet Business Essentials Introduction 00:30:00 Top 7 Benefits of Starting an Internet Business 01:00:00 Starting Your Own Internet Business 01:00:00 Internet Business in 3 Easy Steps 00:30:00 Internet Business Models 00:30:00 eBay and other online Auction Sites 00:30:00 Product Creation 01:00:00 Offering Services on the Internet 00:30:00 Internet Marketing 01:00:00 Recommendation 00:30:00 Mock Exam Mock Exam- Internet Business Essentials 00:20:00 Final Exam Final Exam- Internet Business Essentials 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Kick-start a career in the travel industry with this industry recognised course and qualification. You will learn everything you need to work on resort, and deliver an exceptional service to holidaymakers. The Holiday Representative Diploma consists of in-depth modules which are completed using a combination of interactive courseware, quizzes and videos to help you to learn about working as a holiday rep. It will introduce you to the fundamental concepts and principles of working as a Holiday Rep that the tour operators are looking for in all Holiday Rep applicants. With this course you will learn about how the travel industry works, their place in the structure of a travel company, and how the duties they will be expected to perform. You will also be introduced to your legal responsibilities as a travel rep. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Holiday Representative Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Holiday Representative Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Holiday Representative Diploma Your Introduction to Becoming a Holiday Rep 00:15:00 Defining the Career of a Holiday Rep 00:30:00 Exploring the Various Types of Holiday Reps 00:30:00 Exploring the Origins and Growth of British Tourism 00:30:00 The Components of the Travel and Tourism Industry 00:15:00 Factors that Affect Your Career 00:30:00 Nailing the Teamwork Element Required to Surpass Expectations 01:00:00 The Standard Duties of Holiday Reps 00:15:00 The Legalities Holiday Reps Need to Know About 01:00:00 The Holiday Reps Role in Keeping their Guests Safe 00:30:00 Effective Handling of Customer Complaints 00:30:00 Administration Duties 00:15:00 Crushing it with Customer Services 00:30:00 Creating the Perfect Welcome Meeting 00:15:00 Guide to Selling Excursions 00:15:00 Preparing and Conducting Transfers Successfully 00:05:00 Tallying Floats and Converting Currencies 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00