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Description Dental Practice Administration Diploma This Dental Practice Administration course will enable you to work in a competitive environment as it combines clinical knowledge as well as office administrative skills, two important skills necessary to work in a dental practice. You will learn dental office techniques like the preparation as well as maintenance of client record-keeping, appointment scheduling, dental insurance, inventory/recall systems, accounting and computer operation, etc. Also on the menu is oro-facial anatomy, terminology and fundamental clinical dentistry theory. This Dental Practice Administration course is designed to provide learners with an introduction to the occupational knowledge and attitudes that are required for practice management. This course is suitable for people who are already into practice administration roles, or for those planning to take up such roles. Dental Practice Administration Diploma gives students the opportunity to build up an understanding of the core knowledge, which will help them become successful practice administrators. The course module provides an in-depth understanding of the application of different management and administration styles and theories, management functions and various responsibilities, the decision-making process and the principles of managing business and also focuses on ways to enhance individual performance. Overall this course will help one grow professionally and develop the right attitude to meet everyday challenges in dental practice management and administration. What you will learn 1: Understanding the Culture of Dental Care 2: Dental Team 3: Communication Skills 4: Understanding Patients' Rights 5: Workplace Safety 6: Managing the Appointment Book 7: complaints and Administrative systems 8: Patient Payment Plans 9: Computers in Dentistry 10: Dental charting 11: Planning and Managing Dental Services Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Diploma will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Diploma will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary Diploma Bundle Course Course 01: Medical Secretary Diploma Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Anger Management ***Others Included of Medical Secretary Diploma Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary Diploma: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Anger Management*** ------------------- Assessment Method After completing each module of the Medical Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary Diploma, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Enhance your caregiving prowess with our comprehensive "Observation Skills Training for Carers." Designed to equip you with essential insights and techniques, this course empowers you to deliver attentive and proactive care. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course on Observation Skills Training for Carers, learners will develop crucial abilities to keenly observe and interpret various situations. They will learn to observe health indicators effectively, ensuring they can identify changes and trends that might affect care. Understanding child observation will equip learners with the skills needed to monitor children's development and well-being sensitively and comprehensively. They will also gain expertise in documenting observations accurately, ensuring that important details are recorded for future reference. Furthermore, the course covers clinical management observation, enabling learners to observe and analyze medical situations with precision. They will learn different observational methods and study designs, enhancing their ability to conduct thorough observations in diverse contexts. Additionally, learners will explore social policies and their impact on social work observation practices, preparing them to navigate and apply these policies ethically and effectively. Overall, this course equips learners with essential observational skills vital for effective caregiving and professional practice in various care and social work settings. Course Curriculum Module 01: Introduction to Observation Skill Module 02: Basic Health Observation Module 03: Child Observation Module 04: Child Observation Plan and Documentation Module 05: Clinical Management Observation Module 06: Observational Methods and Studies Module 07: Social Policy and Social Work Observation Learning Outcomes Understand principles of effective observation in care environments. Apply basic health observation techniques accurately and responsibly. Implement child observation practices following established guidelines and protocols. Develop comprehensive child observation plans and detailed documentation. Execute clinical management observation effectively in various healthcare settings. Analyze observational methods and studies relevant to social policy and social work. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals working in care facilities. Social workers specializing in child welfare. Students pursuing careers in healthcare. Individuals aiming to enhance observational skills. Professionals in clinical management roles. Career path Child Welfare Officer Healthcare Assistant Social Care Worker Clinical Research Coordinator Care Home Manager Health Visitor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Enhance your medical writing skills with our Level 3 course. From understanding medical journalism to mastering clinical research writing, this CPD Certified program offers comprehensive training for aspiring medical writers and professionals in the healthcare industry.

This course immerses you in the multifaceted realm of Sociowork, delving into the pivotal roles of social workers as counsellors, clinical practitioners, group facilitators, mediators, and advocates. It emphasizes the adherence to ethical values across diverse practice roles and underscores the importance of cultivating effective relationships with clients, colleagues, and stakeholders.After the successful completion of the course, you will be able to learn about the following,Gain profound insights into the dynamic transactional relationships within the spheres of individuals, families, and communities. Explore the ethical dimensions inherent in various Sociowork roles and hone essential interpersonal skills, including active listening, empathic responding, contracting, and critical thinking, to excel in Sociowork practice. Understand the dynamic transactional relationships between individuals, families, and their social environments Explore the roles of a social worker, including counselor, clinical social worker, group facilitator, mediator, and advocate. Recognize the paramount importance of adhering to social work values and ethics across various practice roles. Emphasize the significance of developing and maintaining effective relationships with clients, colleagues, and other stakeholders. Apply essential interpersonal skills, such as active listening, empathic responding, contracting, and critical and creative thinking, in sociowork practice. Gain profound insights into the dynamic transactional relationships within the spheres of individuals, families, and communities. Explore the ethical dimensions inherent in various Social roles and hone essential interpersonal skills, including active listening, empathic responding, contracting, and critical thinking, to excel in Sociowork practice. This comprehensive Sociowork course equips you with the skills and knowledge needed for impactful social work practice. From understanding dynamic relationships to mastering essential interpersonal skills, you'll be prepared for various roles, including counseling, clinical practice, advocacy, and more. Embrace the values and ethics of social work while developing crucial relationships with clients and stakeholders. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Socialwork in Communities, Individuals and Families Self-paced pre-recorded learning content on this topic. Sociowork in Communities Individuals and Families Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Social Work Counselor Clinical Social Worker Group Facilitator Mediator Advocate Family Services Social Worker School Social Worker Mental Health Social Worker Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Did you know that cupping therapy, an ancient alternative medicine, has been practised for thousands of years to relieve pain and inflammation and promote relaxation? Our Cupping & Acupressure Therapy Bundle Course combines a diverse range of holistic and therapeutic techniques to help you become proficient in these time-honoured healing arts. Our course encompasses clinical cupping therapy, massage therapy, acupressure, deep tissue massage, and hydrotherapy. You will also learn about naturopathy and homoeopathy, allowing you to provide a well-rounded, natural approach to pain management and overall wellness. In addition, the course offers insights into establishing a successful massage or bodywork business, ensuring you have the tools to turn your passion into a thriving venture. Embrace the world of alternative healing with this comprehensive course, and take the first step towards a rewarding career in cupping therapy, acupressure, and massage. Uncover the secrets to pain relief and relaxation, and make a difference in the lives of others by offering natural, holistic solutions for their health and well-being. This Cupping & Acupressure Therapy Bundle Consists of the following Premium courses: Course 01: Clinical cupping therapy Course 02: Massage Therapy - A successful Business Course 03: Training on Professional Massage or Bodywork Business Course 04: Thai Massage Therapy for Pain Management - Online Diploma Course 05: Acupressure Expert for Pain Relief Course 06: Deep Tissue Massage Therapy Course 07: Hydrotherapy Course 08: Pain Management Course 09: Foot Health Practitioner (FHP) Course 10: Natural Nutrition: Naturopathy Course Course 11: Homeopathy Diploma Learning outcomes: Understand the principles and techniques of clinical cupping therapy. Develop expertise in various massage therapies, including deep tissue and Thai massage. Master acupressure techniques for effective pain relief. Gain knowledge of hydrotherapy and its benefits. Familiarise yourself with the fundamentals of naturopathy and homoeopathy. Learn to establish and manage a successful massage or bodywork business. Grasp the essentials of pain management through holistic approaches. This comprehensive Cupping & Acupressure Therapy Bundle Course equips you with the knowledge and wisdom to excel in various therapeutic practices. Delve into cupping therapy, massage, and acupressure, while exploring naturopathy, homoeopathy, and hydrotherapy. In addition, the course is designed to provide a well-rounded education in alternative healing methods, enhancing your capabilities to cater to diverse clients' needs. The course offers valuable insights into managing a professional massage or bodywork business. By the end of this course, you'll have a strong foundation in holistic therapies and be well-prepared to embark on a fulfilling career in the health and wellness industry. Course Curriculum: Clinical cupping therapy Introduction Welcome to my course! Learn the 2 different cupping techniques in under 2 minutes Ok, so let's get serious for a minute. What is so wrong about the red marks? So How Does Cupping Work? What Types Of Cups Should I Buy And Why? These Cups People Swear By, But I have Just Had No Luck with Them A Rundown On How To Do Cupping On Someone's Back The Contraindications to Cupping What should you do your treatment on? Let's have a little practice shall we? It's cupping time! The Upper Body And Limbs How this Section Of The Course Works Neck Pain/Neck Tension How To Do Cupping For Neck Pain And Tension How To Do Cupping For The Neck On Someone Else Some Advanced Techniques For Neck Pain And Tension Neck Exercises To Relieve Pain Shoulder/Rotator Cuff Pain/Shoulder Impingements How To Do Cupping For Rotator Cuff and shoulder problems Exercises to do for rotator cuff problems Frozen Shoulder Exercises For Frozen Shoulder Extension Exercise For Upper Back Pain Relief Chest/Respiration/Colds Biceps Tendonitis/Upper Arm Pain Tennis Elbow Pain/Forearm Extensor Pain How To Do Cupping For Tennis Elbow And Extensors Pain Home Exercises For Tennis Elbow Golfers Elbow Pain Carpal Tunnel Syndrome/Wrist Pain How To Treat Carpal Tunnel Syndrome, Golfer's Elbow And Forearm Pain Home Exercises For Carpal Tunnel Syndrome Advanced Techniques For The Arms And Forearms Hand/Thumb Pain Home Trigger Point release Techniques For Thumb/Hand Pain How To Do Cupping For Relaxation/Stress Relief How To Do A Relaxing Cupping Massage For The Back And Neck It's cupping time! The Lower Back And Limbs Welcome To Section 3 Lower Back Pain How To Do Cupping For The Lower Back And Sciatica Sciatica Sciatica Summary Hip Pain, Piriformis Syndrome, Bursitis, S.I. Joint Dysfunction And Buttock Pain How To Do Cupping For Hip Pain Hamstring Strains, Hamstring Pain How To Do Cupping For The Hamstrings Thigh Pain and Groin Strains How To Do Cupping For The Thigh (Quadriceps) and groin area How To Do Cupping For Iliotibial Band Syndrome Knee Pain, Runners Knee, Meniscal Pain How To Do Cupping For Knee Pain Calf Pain, Calf Cramps and Tired And Sore Calves How To Do Cupping For The Calf How To Stretch The Calf Muscles Correctly Advanced Techniques For The Thighs, Hamstrings And The Lower Leg Ankle Sprains, Chronic Ankle Pain A Quick Word About Treating Acute Sprains And Strains How To Do Cupping For Ankle Pain And Sprains Treating Chronic Ankle Pain Plantar Fasciitis/Heel Spur, Foot Pain and Tired Feet How To Do Cupping For Plantar Fasciitis And Generalized Foot Pain A Great Home Exercise For Plantar Fasciitis And Any Foot Pain How Long Should You Stretch A Muscle For? Here is the answer How Often Should You Treat Someone? A Word about acupressure and also static cupping What about using static cupping? Treating using acupressure points as well CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in holistic healing and alternative medicine. Health and wellness professionals looking to expand their wisdom. Entrepreneurs aiming to establish their own massage or bodywork business. Those keen on learning about pain management through natural methods. Anyone seeking personal growth and knowledge in cupping, acupressure, and related therapies. Note: This is not a professional course. This course only covers theoretical knowledge about the topic. Requirements This Cupping & Acupressure Therapy course has been designed to be fully compatible with tablets and smartphones. Career path Cupping therapist: £20,000 - £40,000 per year Acupressure specialist: £20,000 - £50,000 per year Massage therapist: £18,000 - £40,000 per year Hydrotherapist: £18,000 - £30,000 per year Naturopath: £25,000 - £60,000 per year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the title course Clinical cupping therapy absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Precision matters in healthcare—and so does data. The Clinical Coding: 20-in-1 Premium Online Courses Bundle is crafted for those pursuing a future in medical data analysis, healthcare administration, or clinical documentation. Build your job profile with skills employers actively seek. Description As healthcare becomes increasingly digital, the demand for professionals who understand data, systems, and terminology is rising fast. This bundle was created to help you access that wave—whether you're looking at clinical coding, medical auditing, data coordination, or NHS records management. Covering everything from biomedical principles and public health to data handling, documentation, and communication, this comprehensive training package is built to showcase your readiness to work in hospitals, research labs, health tech companies, and clinical outsourcing firms. For those serious about entering the healthcare analytics field—or adding proof of competence to an existing career—this is a golden opportunity. Why wait? Get 20 certificates. Build one powerful profile. FAQ Q: What industries is this bundle relevant to? A: Clinical coding, health data analysis, NHS administration, medical documentation, and health informatics. Q: What job titles could this support? A: Clinical Coder, Medical Records Officer, Health Data Analyst, NHS Admin Assistant, Lab Documentation Officer, or Healthcare Support Clerk. Q: Do I need healthcare experience to start? A: Not at all. The bundle is suitable for newcomers and career-changers alike. Q: Will certificates be provided? A: Yes—each course grants a separate certificate to showcase on your CV. Q: Is the training available after enrolment for life? A: Yes, you’ll have unlimited lifetime access to all included courses.

Are you a healthcare professional or a forensic expert seeking to enhance your skills in the delicate and critical task of verifying death? Our "Verification of Death Training" course is meticulously designed to equip you with the essential knowledge and practical skills required for accurate and lawful death verification. Join us to gain comprehensive insights into both clinical and forensic aspects of this vital responsibility. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, learners will understand the essential procedures and responsibilities involved in verifying a death. They will gain knowledge about the legal aspects and necessary documentation required for the process. The training covers how to handle both natural and unexpected deaths, ensuring learners know the correct steps to take in each scenario. Clinical and forensic examination techniques will be taught, providing skills to identify the cause of death accurately. The course also highlights the role of a forensic nurse and the importance of their contributions in these situations. By the end, learners will be well-prepared to conduct verifications professionally and with confidence, ensuring all legal and ethical standards are met. Course Curriculum Module 01: Introduction to Verification of Death Module 02: Legal Considerations Module 03: Certification & Documentation Module 04: Natural Cause of Death Module 05: Process for Verifying a Death Module 06: Clinical & Forensic Examination Module 07: Verification of Unexpected Death Module 08: Expected Death Module 09: Role of Forensic Nurse Learning Outcomes Understand the introduction and purpose of verifying a death. Identify key legal considerations for verifying a death. Master certification and documentation processes for death verification. Recognize natural causes of death for accurate verification. Follow the process for verifying a death systematically. Conduct clinical and forensic examinations during death verification. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals verifying deaths. Nurses involved in death verification. Medical practitioners needing verification knowledge. Paramedics handling death verification processes. Forensic nurses examining unexpected deaths. Career path Coroner's Assistant Forensic Nurse Medical Examiner Palliative Care Nurse Paramedic Mortuary Technician Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Laboratory Technician Diploma - CPD Accredited 3 Courses Bundle offers a robust introduction to key laboratory practices, chemical safety, and health regulations, designed for those seeking to enhance their knowledge in scientific environments. This course package is ideal for individuals aiming to deepen their understanding of laboratory operations, chemical spill procedures, and the essential principles of COSHH (Control of Substances Hazardous to Health). Delivered entirely online, it provides a flexible learning pathway suitable for busy schedules and remote study. By completing these three courses, learners will gain a solid grasp of laboratory safety protocols and chemical handling standards, essential for maintaining safe and efficient workspaces. The bundle emphasises the importance of awareness and correct procedures when dealing with hazardous substances, supporting learners in achieving recognised CPD accreditation. Whether you’re beginning your journey in laboratory science or wish to strengthen your foundational knowledge, this bundle offers well-structured content crafted to enhance your professional profile in the field. These comprehensive courses are available in this Laboratory Technician Diploma - CPD Accredited 3 Courses Bundle Course 01: Laboratory Technician Diploma Course 02: Chemical Spill Course 03: COSHH (Control of Substances Hazardous to Health) Training ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Module 01: Introduction to the Course Module 02: Medical Laboratory Services Module 03: Laboratory Equipments (Part-01) Module 04: Laboratory Equipments (Part-02) Module 05: Microscope and How to Use It Module 06: Solutions Used in Clinical/Medical Laboratory Module 07: Sterilisation, Disinfection and Decontamination Module 08: Basic Haematology Module 09: Basic Haemostasis (Coagulation) Module 10: Basic Immunology and Immunohematology Module 11: Urinalysis Module 12: Basic Clinical Chemistry Module 13: Basic Clinical Microbiology Module 14: Basic Parasitology Module 15: Laboratory Accidents and Safety Module 16: Quality Assurance Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Laboratory Technician Diploma - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Laboratory Technician Diploma - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Laboratory Technician Diploma - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Laboratory Technician Diploma - CPD Accredited 3 Courses Bundle training.