1247 Courses delivered On Demand

Description Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries. The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and team and how to work under stress. Who is the course for? Anyone who deals with customers on daily basis in any kind of job or business Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sales Executive/Officer Marketing Executive/Officer Sales Manager Marketing Manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam-Customer Service Course 00:20:00 Final Exam Final Exam-Customer Service Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Dive into the intricacies of negotiation and agreement through our immersive Retail Management Diploma. This course transcends traditional

24 Hour Flash Deal **25-in-1 Professional Concierge Advanced Diploma Mega Bundle** Professional Concierge Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Professional Concierge Advanced Diploma package online with Studyhub through our online learning platform. The Professional Concierge Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Professional Concierge Advanced Diploma course provides complete 360-degree training on Professional Concierge Advanced Diploma. You'll get not one, not two, not three, but twenty-five Professional Concierge Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Professional Concierge Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Professional Concierge Advanced Diploma Bundle consists the following career oriented courses: Course 01: Hotel Concierge Certification Course 02: Event Planning and Management Training Course 03: Hospitality and Catering Course 04: Customer Service Manager Training and Front Desk Certification Course 05: Travel and Tourism Course 06: Hotel Revenue Management Course 07: Social Events Planning Diploma Course 08: Restaurant Management Course 09: Receptionist Diploma Course 10: Telephone Customer Service Training Course 11: Hospitality Compliance Management Course Course 12: Effective Communication Skills Diploma Course 13: Public Speaking: Presentations like a Boss Course 14: Understanding Excellence in Customer Relationship Management Course 15: Leadership Skills Training Course 16: Business Networking Skills Course 17: Emotional Intelligence and Social Management Diploma Course 18: Conflict Resolution Course 19: Workplace Communication Management Course 20: Retail Store Manager Course 21: Retail Customer Service & Effective Customer Targeting Course 22: Influencing and Negotiation Skills Course 23: Assertiveness Skills Course 24: Time Management Course 25: Personal Hygiene The Professional Concierge Advanced Diploma course has been prepared by focusing largely on Professional Concierge Advanced Diploma career readiness. It has been designed by our Professional Concierge Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Professional Concierge Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Professional Concierge Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Professional Concierge Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Professional Concierge Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Professional Concierge Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Professional Concierge Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Professional Concierge Advanced Diploma lessons One to one assistance from Professional Concierge Advanced Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Professional Concierge Advanced Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Professional Concierge Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Professional Concierge Advanced Diploma certificate and transcript on the next working day Easily learn the Professional Concierge Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Professional Concierge Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Professional Concierge Advanced Diploma Requirements To participate in this Professional Concierge Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Professional Concierge Advanced Diploma Career path You will be able to kickstart your Professional Concierge Advanced Diploma career because this course includes various courses as a bonus. This Professional Concierge Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Professional Concierge Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Course Description Get instant knowledge from this bite-sized Safeguarding Small Businesses During Pandemic Part - 1 course. This course is very short and you can complete it within a very short time. In this Safeguarding Small Businesses During Pandemic Part - 1 course you will get fundamental ideas of safeguarding small businesses during the pandemic, the key understanding of revenue ideas for service-based business and so on. Enrol in this course today and start your instant first step towards learning about small businesses surviving a recession. Learn faster for instant implementation. Learning Outcome Familiarise with small businesses surviving a recession Deepen your understanding of revenue ideas for service-based business Know how to start with existing customers Learn about revenue ideas for retail business Gain an excellent understanding of the food business in the new normal world How Much Do Business Managers Earn? Senior - £84,000 (Apprx.) Average - £48,000 (Apprx.) Starting - £27,000 (Apprx.) Requirement Our Safeguarding Small Businesses During Pandemic Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Safeguarding Small Businesses During Pandemic Part - 1 Module 01: Small Businesses Surviving a Recession 00:13:00 Module 02: Revenue Ideas for Retail Business 00:31:00 Module 03: Food Business in the New Normal World 00:31:00 Module 04: Revenue Ideas for Service-based Business 00:19:00 Module 05: Starting with Existing Customers 00:18:00 Assignment Assignment - Safeguarding Small Businesses During Pandemic Part - 1 00:00:00

Fully Approved Course -  CPD and RoSPA Approved 100% online training, 50 minutes course Same Day Certificate Stop & start at anytime No time limit Course Description Food Handlers and their employers have a legal duty to manage Food Safety. These obligations are set out by a number of EU and UK Laws. These Laws state that food handlers must make sure that food which is prepared, cooked, served or sold, is safe for human consumption. Failing to follow food safety standards can cause food to become contaminated with potentially fatal consequences. Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them. Level 2 Awards in Food Safety are suited for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled. Typical environments may include: • Pubs, hotels, restaurants; • Supermarkets and retail environments; • Food and drink manufacturers; • Hospitals; • Care homes; • Schools; Course Modules  Food Safety Legislation Hazards from Delivery to Service Risk Control (Prevention of Contamination) Pests, Premises and People Advantages The course is approved by leading industry CPD Service in London and RoSPA. Dirextra is member of CPD Service. Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.

In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial-it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where providing a "Concierge" level of service is paramount. Through this Customer Service - Representative course, you'll delve into the core principles of Customer Service - Representative, uncovering the 5 Tenets of TQM and discovering strategies to boost customer satisfaction while avoiding the 10 Deadly Sins of Customer Service. Understanding the value of each customer and effectively dealing with difficult situations will not only secure their loyalty but also translate into tangible financial gains for your business. With a focus on providing exceptional phone service and insights into why customers choose you over competitors, this Customer Service - Representative course is your ticket to mastering the art of Customer Service - Representative. Our bonus lecture offers final tips to solidify your knowledge and ensure you're equipped to excel in any customer-facing role. Join our Customer Service - Representative course today and become a master of customer satisfaction. Course Learning Outcomes: Develop a deep understanding of Customer Service - Representative principles Learn strategies to boost customer satisfaction and retention Master techniques to effectively deal with difficult customers Gain insights into the financial impact of exceptional customer service Acquire skills to provide outstanding phone support Understand the psychology behind customer purchasing decisions Certificate in Customer Service - Representative at QLS Level 3 Module 1: WHY Customer Service Is CRITICAL To Your Business! Module 2: Good Isn't Good Enough! Module 3: We Are ALL in the 'Helping Field' Module 4: Providing 'Concierge' Level Of Service Module 5: The 5 Tenets Of TQM Module 6: How To Boost Customer Satisfaction Module 7: How To Avoid The 10 Deadly Sins Of Customer Service! Module 8: More Money-Through Customer Retention Module 9:How Much Is A Customer Worth? Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: 'LEAP' Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Customer Service - Representative at QLS Level 3 Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent Requirements Certificate in Customer Service - Representative at QLS Level 3 To enrol in this Certificate in Customer Service - Representative at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Customer Service - Representative at QLS Level 3 Career Path: Customer Service Representative Call Center Agent Retail Sales Associate Receptionist Administrative Assistant Client Support Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

24 Hour Flash Deal **25-in-1 Sales Support Coordinator Diploma Mega Bundle** Sales Support Coordinator Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Sales Support Coordinator Diploma package online with Studyhub through our online learning platform. The Sales Support Coordinator Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Sales Support Coordinator Diploma course provides complete 360-degree training on Sales Support Coordinator Diploma. You'll get not one, not two, not three, but twenty-five Sales Support Coordinator Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Sales Support Coordinator Diploma courses are yours for as long as you want them once you enrol in this course This Sales Support Coordinator Diploma Bundle consists the following career oriented courses: Course 01: Sales Training: Practical Sales Techniques Course 02: Sales Development Representative Diploma Course 03: B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Course 04: Learn to Create A Selling Strategy that Drives Sales Course 05: NLP For Sales, Persuasion & Influence Course 06: Increase Your Sales Through a Profitable Pricing Strategy Course 07: Product Management for Maximum Sales: Boosting Business Success Course 08: Sales and Marketing Course 09: B2B Business Development Course 10: Sales Analysis in Excel Course 11: Residential Property Sales Course 12: Retail Management Course 13: Retail Associate Certificate Course 14: Telemarketing Course 15: Diploma in Sales and Strategic Marketing Certificate Course 16: ETSY Marketing and Business Course 17: Affiliate Marketing Course 18: Content Writing & Copywriting For SEO and Sales Course 19: Marketing Strategies for Business Course 20: Learn to Drive Traffic into Sales through Digital Marketing Course 21: Telesales Executive Training Course 22: Step-by-Step Guide to Defining and Sizing Your Market Course 23: Corporate Relationship Goals for Success Course 24: Get a Job in Sales: Your Fast Track to Career Success Course 25: Business Networking Skills The Sales Support Coordinator Diploma course has been prepared by focusing largely on Sales Support Coordinator Diploma career readiness. It has been designed by our Sales Support Coordinator Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Sales Support Coordinator Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Sales Support Coordinator Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Sales Support Coordinator Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Sales Support Coordinator Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Sales Support Coordinator Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Sales Support Coordinator Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Sales Support Coordinator Diploma lessons One to one assistance from Sales Support Coordinator Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Sales Support Coordinator Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Sales Support Coordinator Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Sales Support Coordinator Diploma certificate and transcript on the next working day Easily learn the Sales Support Coordinator Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Support Coordinator Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Sales Support Coordinator Diploma Requirements To participate in this Sales Support Coordinator Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Sales Support Coordinator Diploma Career path You will be able to kickstart your Sales Support Coordinator Diploma career because this course includes various courses as a bonus. This Sales Support Coordinator Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Sales Support Coordinator Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Compliance with food safety legislation is today a mandatory task for any business within the hospitality sector. Take a look at this Food Safety Course at Knight Training, and it's online! https://knight.training/products/food-safety

Sales and Marketing: Sales and Marketing Course Online Sales and Marketing Course is the procedure of establishing a sales force, organising sales operations, and executing sales methods that enable a company to meet consistently, if not exceed its sales goals. When it comes to managing sales and improving sales performance for any size business, regardless of industry, the key to success is always accurate and consistent sales management processes. If you want to build your career as a sales manager or learn more skills in sales management but aren't sure where to begin, this Sales and Marketing Course will provide you with a solid foundation to become a confident sales manager and develop more advanced skills in Sales Management. Main Course: Level 7 Sales and Marketing Course Free Courses Course 02: Level 5 Retail Management Course 03: Level 4 Time Management Course Course 04: Level 5 Diploma in Risk Management Course 05: Level 7 Business Management Special Offers of this Sales and Marketing: Sales and Marketing Course This Sales and Marketing: Sales and Marketing Course includes a FREE PDF Certificate. Lifetime access to this Sales and Marketing: Sales and Marketing Course Instant access to this Sales and Marketing: Sales and marketing course Get FREE Tutor Support from Monday to Friday in this Sales and Marketing: Sales and Marketing Course [ Note: Free PDF certificate as soon as completing this Sales and Marketing: Sales and Marketing Course ] Sales and Marketing: Sales and Marketing Course Industry Experts Designed this Sales and Marketing: Sales and Marketing Course into 08 detailed modules. Assessment Method of Sales and Marketing: Sales and Marketing Course After completing each module of the Sales and Marketing: Sales and Marketing course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Sales and Marketing: Sales and Marketing Course After completing the MCQ/Assignment assessment for this Sales and Marketing: Sales and Marketing Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Sales and Marketing: Sales and Marketing Course This Sales and Marketing: Sales and Marketing is appropriate for those who want to get a head start in the sales sector or aspiring professionals working for public, private, volunteer and nonprofit organisations. Requirements Sales and Marketing: Sales and Marketing Course Students who intend to enrol in this Sales and Marketing: Sales and Marketing course must meet the following requirements: Sales and Marketing: Good command of the English language Sales and Marketing: Must be vivacious and self-driven Sales and Marketing: Basic computer knowledge Sales and Marketing: A minimum of 16 years of age is required Career path Sales and Marketing: Sales and Marketing Course After completing this Sales and Marketing: Sales and Marketing, you may be able to pursue a variety of promising career opportunities. Certificates Digital Certificate Digital certificate - Included

In July 2022, the Financial Conduct Authority, or FCA, published a policy statement, with final rules, on its Consumer Duty initiative. This comprises a new principle, cross-cutting rules, and four outcomes for retail consumers. The Consumer Duty will mean that consumers should receive communications they can understand products and services that meet their needs and offer fair value, and obtain the customer support they need, when they need it. Clarity on the FCA's expectations, and firms' focus on what their customers need, should lead to more flexibility for firms to compete and innovate in the interests of consumers. With firms assessing how they are meeting their customers' needs, the FCA will be able to quickly identify practices that do not deliver the right outcomes for consumers and take action before practices become entrenched as market norms. Regulated firms will have to comply with the Consumer Duty from 31 July 2023, with a delayed implementation of 31 July 2024 for products that are closed or not being sold to new investors.