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The Understand Customers’ Needs and Online Behaviours course helps you connect with customers in a better way. You will learn how people think, act, and respond when they interact with businesses, especially online. The course covers communication skills, body language, and telephone manners, so you can give customers the best service. Whether you're selling something, helping someone, or just want to improve your customer skills, this course makes it easy. Course Curriculum ✓ Module 01: Basic Communication Skills ✓ Module 02: Advance Communication (I) ✓ Module 03: Advance Communication (II) ✓ Module 04: Telephone Etiquette ✓ Module 05: Body Language and Effective Communication Learning Outcomes Understand the basics of clear and polite communication. Learn advanced communication skills for real situations. Improve your listening and response techniques. Build strong customer relationships. Use telephone etiquette to make good impressions. Understand how to read and use body language. Respond better to online and in-person customer needs. Know what influences customer actions online. Handle different customer types with confidence. Communicate clearly and calmly under pressure. Who is this course for? This course is perfect for anyone who works with customers or wants to improve their communication. It’s great for people in sales, customer service, support, hospitality, or anyone who deals with clients online or by phone. If you want to understand people better and respond the right way, this course is for you. Eligibility Requirements You don’t need any past training to take this course. If you are willing to learn and improve how you talk and listen, you’re ready to begin. Career Path After finishing this course, you can work in many customer-focused roles. These include customer service advisor, support representative, sales assistant, call centre worker, or hospitality staff. You can also use these skills in marketing, retail, or any job that needs strong communication. (Learn more about this online course)

Maternity care assistants work in supportive roles in the midwifery team to provide high-quality care to women and babies. Learn how to care for mothers and their babies and support a healthy pregnancy with this Maternity Care Assistant course. This Maternity Care Assistant Course will give you valuable insights into maternity care services. Training with us, you’ll understand the anatomy and psychology of the female reproductive system. In addition, you’ll learn about antenatal care and screening, intrapartum care and postnatal care practices. Learning Outcomes Learn how to provide care during the various stages of labour Discover the methods to support a healthy pregnancy Find guidelines on antenatal care and screening, intrapartum care and postnatal care Understand the anatomy and psychology of the female reproductive system Learn how to improve teamwork in maternity services Career path The Maternity Care Assistant Course will provide essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Maternity Care Assistant Neonatal Nurse Medical Staff Maternity Support Worker Health Visitor Prerequisites There are no formal entry requirements for this course. It is open to anyone with a caring nature and a willingness to help others during times of loss. A basic understanding of English and access to a device with internet is all you need to get started. Certification Upon completion of the course and passing the final assessment, you can obtain a PDF certificate for £9.99. Hard copy certificates are available for an additional £15.99. Disclaimer: This is an online course with pre-recorded sessions. Course access will be granted within 24 hours of enrollment. (Learn more about this online course)

Embark on a transformative journey through the intricate landscape of networking with the CompTIA Network+ Certification (N10-007). This course isn't just about mastering the intricacies of network models or delving into the depths of cabling and topology; it's about empowering yourself with the skills and knowledge to navigate the digital highways of the modern era confidently. Picture yourself as the architect, laying down the foundations of robust networks, securing them against digital threats, and troubleshooting with finesse. With CompTIA Network+ +, you're not just learning; you're shaping your future in information technology. In this comprehensive course, you'll traverse through 22 meticulously crafted sections, each unlocking a new facet of comptia networking. From understanding the fundamentals of TCP/IP to exploring the nuances of wireless networking and delving into virtualization and cloud computing, every lesson is a stepping stone towards network mastery. Through immersive learning experiences and hands-on comptia network+ practice tests, you'll absorb theoretical knowledge and hone your practical skills, preparing you for real-world challenges. Learning Outcomes: Master network models and topologies, laying a strong foundation for network architecture. Demonstrate proficiency in TCP/IP fundamentals and routing protocols for effective data transmission. Develop expertise in securing networks against cyber threats, ensuring data integrity and confidentiality. Acquire skills in network troubleshooting and monitoring, enabling swift resolution of issues. Apply wireless networking and cloud computing knowledge to design and implement scalable network solutions. Why buy this CompTIA Network+ Certification (N10-007)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the CompTIA Network+ Certification (N10-007) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this CompTIA Network+ Certification (N10-007) for? Aspiring IT professionals seeking to kickstart their careers in networking. Students aiming to enhance their employability with industry-recognized certifications. Career changers looking to transition into the dynamic field of information technology. IT professionals seeking to validate their skills and advance their careers. Anyone passionate about mastering the intricacies of comptia network and carving a niche in the digital landscape. Prerequisites This CompTIA Network+ Certification (N10-007) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CompTIA Network+ Certification (N10-007) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Network Administrator: £20,000 - £45,000 Per Annum Network Engineer: £25,000 - £55,000 Per Annum Systems Administrator: £22,000 - £50,000 Per Annum IT Support Technician: £18,000 - £35,000 Per Annum Cyber Security Analyst: £25,000 - £60,000 Per Annum Cloud Solutions Architect: £30,000 - £80,000 Per Annum Course Curriculum Section 01: Introduction Introduction 00:03:00 Section 02: Network Models What is a Model? 00:02:00 OSI vs. TCP/IP Model 00:07:00 Walking Through OSI and TCP/IP 00:12:00 Meet the Frame 00:06:00 The MAC Address 00:07:00 Broadcast vs. Unicast 00:04:00 Introduction to IP Addressing 00:08:00 Packets and Ports 00:05:00 Section 03: Cabling and Topology Network Topologies 00:10:00 Coaxial Cabling 00:05:00 Twisted Pair Cabling 00:06:00 Cat Ratings 00:06:00 Fiber Optic Cabling 00:09:00 Fire Ratings 00:05:00 Legacy Network Connections 00:07:00 Section 04: Ethernet Basics What is Ethernet? 00:07:00 Ethernet Frames 00:07:00 Early Ethernet 00:08:00 The Daddy of Ethernet, 10BaseT 00:03:00 Terminating Twisted Pair 00:14:00 Hubs vs. Switches 00:13:00 Section 05: Modern Ethernet 100BaseT 00:05:00 Connecting Switches 00:05:00 Gigabit Ethernet and 10-Gigabit Ethernet 00:05:00 Transceivers 00:07:00 Connecting Ethernet Scenarios 00:14:00 Section 06: Installing a Physical Network Introduction to Structured Cabling 00:04:00 Terminating Structured Cabling 00:08:00 Equipment Room 00:07:00 Alternative Distribution Panels 00:04:00 Testing Cable 00:09:00 Troubleshooting Structured Cabling, Part 1 00:05:00 Troubleshooting Structured Cabling, Part 2 00:05:00 Using a Toner and Probe 00:03:00 Wired Connection Scenarios 00:11:00 Section 07: TCP/IP Basics Introduction to IP Addressing and Binary 00:13:00 Introduction to ARP 00:04:00 Classful Addressing 00:10:00 Subnet Masks 00:12:00 Subnetting with CIDR 00:10:00 More CIDR Subnetting Practice 00:10:00 Dynamic and Static IP Addressing 00:18:00 Rogue DHCP Servers 00:07:00 Special IP Addresses 00:07:00 IP Addressing Scenarios 00:15:00 Section 08: Routing Introducing Routers 00:15:00 Understanding Ports 00:05:00 Network Address Translation 00:06:00 Implementing NAT 00:03:00 Forwarding Ports 00:18:00 Tour of a SOHO Router 00:12:00 SOHO vs. Enterprise 00:09:00 Static Routes 00:13:00 Dynamic Routing 00:11:00 RIP 00:04:00 OSPF 00:04:00 BGP 00:06:00 Section 09: TCP/IP Applications TCP and UDP 00:07:00 ICMP and IGMP 00:06:00 Handy Tools 00:07:00 Introduction to Wireshark 00:11:00 Introduction to netstat 00:09:00 Web Servers 00:12:00 FTP 00:12:00 E-mail Servers and Clients 00:09:00 Securing E-mail 00:06:00 Telnet and SSH 00:09:00 Network Time Protocol 00:02:00 Network Service Scenarios 00:10:00 Section 10: Network Naming Understanding DNS 00:12:00 Applying DNS 00:19:00 The Hosts File 00:04:00 Net Command 00:08:00 Windows Name Resolution 00:11:00 Dynamic DNS 00:05:00 DNS Troubleshooting 00:13:00 Section 11: Securing TCP/IP Making TCP/IP Secure 00:04:00 Symmetric Encryption 00:06:00 Asymmetric Encryption 00:03:00 Cryptographic Hashes 00:05:00 Identification 00:12:00 Access Control 00:04:00 AAA 00:05:00 Kerberos/EAP 00:08:00 Single Sign-On 00:10:00 Certificates and Trust 00:14:00 Certificate Error Scenarios 00:08:00 Section 12: Advanced Networking Devices Understanding IP Tunneling 00:06:00 Virtual Private Networks 00:13:00 Introduction to VLANs 00:12:00 InterVLAN Routing 00:03:00 Interfacing with Managed Switches 00:11:00 Switch Port Protection 00:07:00 Port Bonding 00:07:00 Port Mirroring 00:04:00 Quality of Service 00:05:00 IDS vs. IPS 00:04:00 Proxy Servers 00:13:00 Load Balancing 00:09:00 Device Placement Scenarios 00:13:00 Section 13: IPv6 Introduction to IPv6 00:13:00 IPv6 Addressing 00:15:00 IPv6 in Action 00:13:00 IPv4 and IPv6 Tunneling 00:05:00 Section 14: Remote Connectivity Telephony Technologies 00:09:00 Optical Carriers 00:03:00 Packet Switching 00:05:00 Connecting with Dial-up 00:05:00 Digital Subscriber Line (DSL) 00:05:00 Connecting with Cable Modems 00:04:00 Connecting with Satellites 00:03:00 ISDN and BPL 00:04:00 Remote Desktop Connectivity 00:05:00 Advanced Remote Control Systems 00:09:00 Section 15: Wireless Networking Introduction to 802.11 00:12:00 802.11 Standards 00:12:00 Power over Ethernet (PoE) 00:04:00 Antennas 00:09:00 Wireless Security Standards 00:16:00 Implementing Wireless Security 00:07:00 Threats to Your Wireless Network 00:07:00 Retro Threats 00:05:00 Wi-Fi Protected Setup (WPS) 00:05:00 Enterprise Wireless 00:06:00 Installing a Wireless Network 00:15:00 Wireless Scenarios 00:07:00 More Wireless Scenarios 00:09:00 Section 16: Virtualization and Cloud Computing Virtualization Basics 00:07:00 Cloud Ownership 00:03:00 Cloud Implementation 00:12:00 Your First Virtual Machine 00:09:00 NAS and SAN 00:16:00 Platform as a Service (PaaS) 00:09:00 Software as a Service (SaaS) 00:03:00 Infrastructure as a Service (IaaS) 00:10:00 Section 17: Mobile Networking Cellular Technologies 00:05:00 Mobile Connectivity 00:07:00 Deploying Mobile Devices 00:05:00 Mobile Access Control 00:06:00 Section 18: Building a Real-World Network Network Types 00:04:00 Network Design 00:10:00 Power Management 00:06:00 Unified Communications 00:11:00 Network Documentation 00:07:00 Contingency Planning 00:10:00 Predicting Hardware Failure 00:05:00 Backups 00:08:00 Section 19: Managing Risk What is Risk Management? 00:06:00 Security Policies 00:08:00 Change Management 00:07:00 User Training 00:03:00 Standard Business Documentation 00:05:00 Mitigating Network Threats 00:05:00 High Availability 00:05:00 Section 20: Protecting Your Network Denial of Service 00:09:00 Malware 00:10:00 Social Engineering 00:04:00 Access Control 00:08:00 Man-in-the-Middle 00:22:00 Introduction to Firewalls 00:05:00 Firewalls 00:10:00 DMZ 00:06:00 Hardening Devices 00:14:00 Physical Security Controls 00:09:00 Testing Network Security 00:08:00 Network Protection Scenarios 00:14:00 Section 21: Network Monitoring SNMP 00:15:00 Documenting Logs 00:09:00 System Monitoring 00:08:00 SIEM (Security Information and Event Management) 00:07:00 Section 22: Network Troubleshooting Network Troubleshooting Theory 00:05:00

The Diploma in Event Management is a comprehensive online course designed to equip you with the essential skills and knowledge to excel in the fast-paced event industry. Whether you dream of organizing corporate conferences, weddings, music festivals, or sporting events, this course covers event planning, budgeting, marketing, logistics, and risk management. You’ll learn from industry experts through real-world case studies, interactive modules, and hands-on projects. This course blends theoretical knowledge with practical insights, ensuring you understand the latest trends, digital tools (like event management software), and sustainability practices in events. By the end, you’ll be able to plan, execute, and evaluate successful events while managing clients, vendors, and teams efficiently. Perfect for aspiring event planners, entrepreneurs, or professionals looking to switch careers, this diploma provides a globally recognized certification to boost your credibility in the industry. With flexible online learning, you can study at your own pace and gain access to exclusive resources, networking opportunities, and career support. Start your journey towards becoming a skilled event manager today! Learning Outcomes Master end-to-end event planning, from concept to execution. Develop budgeting and financial management skills for profitable events. Learn effective marketing strategies, including social media & branding. Understand venue selection, logistics, and vendor management. Gain expertise in risk assessment and crisis management. Utilise event technology & software (e.g., Eventbrite, Cvent). Enhance client communication and negotiation skills. Explore sustainable and eco-friendly event practices. Build a professional portfolio with real-world projects. Who is This Course For? This course is ideal for aspiring event planners, hospitality professionals, marketing executives, entrepreneurs, and career changers seeking entry into the event industry. It’s also beneficial for small business owners who want to organize their own events or corporate professionals handling company meetings and conferences. No prior experience is required—just a passion for creating unforgettable experiences! Career Path Event Coordinator – £22,000 - £30,000 Wedding Planner – £25,000 - £40,000 Corporate Event Manager – £30,000 - £50,000 Festival Organizer – £28,000 - £45,000 Conference Producer – £35,000 - £55,000 Exhibition Manager – £32,000 - £48,000 Why Enroll? Industry-recognised certification Flexible online learning Expert-led training & case studies Career support & job placement guidance Start your journey in event management today and turn your passion into a thriving career! 🎉

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Product Overview: Level 2 Certificate in Employability Skills - CPD Certified The Level 2 Certificate in Employability Skills offers a comprehensive curriculum designed to enhance individuals' readiness for the dynamic landscape of the professional world. This CPD Certified course equips learners with essential skills vital for success in various professional settings. Through five meticulously crafted modules, participants delve into critical areas that form the backbone of effective employability.   Module 1: Communication Skills and Productivity In Module 1, participants embark on a journey to sharpen their communication prowess and optimize productivity. Through interactive sessions and practical exercises, learners cultivate effective verbal and written communication skills, understand the nuances of non-verbal communication, and explore strategies to enhance time management and task prioritization. Module 2: Teamwork and Problem Solving Module 2 focuses on nurturing collaborative competencies and problem-solving acumen essential for thriving in team environments. Participants delve into the dynamics of teamwork, learn strategies for fostering synergy among diverse team members, and hone their ability to identify, analyze, and resolve challenges effectively through structured problem-solving approaches. Module 3: Adaptability and Interpersonal Skills In Module 3, emphasis is placed on cultivating adaptability and strengthening interpersonal relationships. Participants learn to navigate change with resilience, embrace diverse perspectives, and leverage interpersonal skills to build rapport and foster positive interactions within professional contexts. Module 4: Innovation and Conflict Resolution Module 4 explores the realms of innovation and conflict resolution, empowering participants to embrace innovation as a catalyst for growth while developing strategies to manage and resolve conflicts constructively. Through case studies and role-playing exercises, learners acquire the skills needed to foster a culture of innovation and navigate conflicts with tact and diplomacy. Module 5: Financial Literacy and Professional Etiquette The final module delves into the realms of financial literacy and professional etiquette, equipping participants with the knowledge and practices essential for sound financial management and professional conduct. Participants gain insights into budgeting, financial planning, and ethical practices while honing their understanding of professional decorum and etiquette in diverse professional settings.   Throughout the course, participants engage in a blend of theoretical learning, practical exercises, and real-world applications, facilitated by experienced instructors dedicated to fostering an enriching learning environment. Upon successful completion of the Level 2 Certificate in Employability Skills, participants emerge equipped with a robust skill set poised to enhance their employability and thrive in today's competitive professional landscape. Course Curriculum Module 1_ Communication Skills and Productivity Communication Skills and Productivity 00:00 Module 2_ Teamwork and Problem Solving Teamwork and Problem Solving 00:00 Module 3_ Adaptability and Interpersonal Skills Adaptability and Interpersonal Skills 00:00 Module 4_ Innovation and Conflict Resolution Innovation and Conflict Resolution 00:00 Module 5_ Financial Literacy and Professional Etiquette Financial Literacy and Professional Etiquette 00:00

Course Title: Protection and Control of High-Voltage Power Circuits   Overview: In the dynamic landscape of power systems, ensuring the reliable and efficient operation of high-voltage power circuits is paramount. The 'Protection and Control of High-Voltage Power Circuits' course is meticulously designed to equip professionals with the knowledge and skills needed to safeguard power infrastructure while maintaining optimal performance.   Key Features: Comprehensive Curriculum: Our course covers a wide spectrum of topics, including protective relays, circuit breakers, communication protocols, and advanced control strategies. Participants will gain an in-depth understanding of the intricacies involved in high-voltage power circuit protection. Expert-Led Instruction: Learn from industry experts with extensive experience in power systems and circuit protection. Our instructors bring real-world insights, case studies, and practical knowledge to the classroom, ensuring a valuable and applicable learning experience. Hands-On Simulations: Dive into realistic simulations and practical exercises that replicate high-voltage power circuit scenarios. Participants will develop the skills needed to troubleshoot, analyze, and implement effective protection and control measures in a controlled environment. Cutting-Edge Technology: Stay ahead in the field with a focus on the latest advancements in protection and control technologies. Explore the integration of smart grids, digital relays, and adaptive protection schemes, preparing yourself for the future of high-voltage power systems. Networking Opportunities: Connect with fellow professionals, industry experts, and potential collaborators. Our course provides a platform for networking, allowing participants to share experiences, exchange ideas, and build a valuable professional network.   Benefits: Enhance your understanding of high-voltage power circuits. Acquire practical skills for efficient circuit protection and control. Stay updated on the latest technologies and industry best practices. Boost career prospects with a specialized skill set. Network with professionals in the power systems domain.   Delivery Format: Choose between in-person classes or online sessions to suit your schedule and learning preferences. The course is structured to accommodate both working professionals and those seeking to enter the field. Invest in your professional development and join us in mastering the intricacies of 'Protection and Control of High-Voltage Power Circuits.' Secure the reliability of power systems, advance your career, and contribute to the evolution of the energy industry. Enroll today for a transformative learning experience! Course Curriculum Introduction To Protection And Control Of High Voltage Power Circuits Course Introduction To Protection And Control Of High Voltage Power Circuits Course 00:00 Overview Of Stations Overview Of Stations 00:00 Relaying In General Relaying In General 00:00 Instrument Transformers Instrument Transformers 00:00 Transformer Configurations Connections Cooling Transformer Configurations Connections Cooling 00:00 Surge Protective Equipment Surge Protective Equipment 00:00 High Voltage Circuit Breakers High Voltage Circuit Breakers 00:00 Breaker Control Auto Reclosing Breaker Control Auto Reclosing 00:00 Instantaneous Timed Over Current Protection Instantaneous Timed Over Current Protection 00:00 Differential Protection Differential Protection 00:00 Impedance Relaying Impedance Relaying 00:00

Overview: Advanced Digital Illustration: Exploring Mixed Media Techniques   Unlock your creative potential and take your digital illustration skills to the next level with our comprehensive course: 'Advanced Digital Illustration: Exploring Mixed Media Techniques.' Whether you're a seasoned illustrator looking to expand your skillset or a beginner eager to dive into the world of digital art, this course offers a structured and immersive learning experience.   Module 1: Introduction to Advanced Digital Illustration Embark on your journey into advanced digital illustration with a solid foundation. Learn about the tools, techniques, and principles that will guide you through the rest of the course. Understand the importance of digital workflows, file management, and establishing your unique artistic style.   Module 2: Fundamentals of Composition and Color Theory Master the art of composition and color theory to create visually captivating illustrations. Explore the principles of balance, focal points, and harmony while delving into the psychology behind color choices. Elevate your artwork by understanding how to effectively communicate mood, emotion, and narrative through composition and color.   Module 3: Exploring Mixed Media Techniques in Digital Illustration Unleash your creativity by merging traditional and digital mediums in your artwork. Discover a variety of mixed media techniques, including incorporating hand-drawn elements, textures, and collage into your digital illustrations. Learn how to seamlessly integrate these techniques using popular software tools and workflows.   Module 4: Illustrating Characters and Portraits Bring your characters and portraits to life with depth, personality, and expression. Dive into the fundamentals of character design, anatomy, and facial expressions. Develop your skills in creating compelling character illustrations that resonate with your audience and convey powerful storytelling.   Module 5: Creating Dynamic Backgrounds and Environments Transport your viewers to immersive worlds through captivating backgrounds and environments. Learn essential techniques for creating dynamic landscapes, cityscapes, and atmospheric settings. Explore perspective, lighting, and mood to breathe life into your illustrations and enhance the narrative impact.   Module 6: Storyboarding and Narrative Illustration Master the art of visual storytelling through storyboarding and narrative illustration. Understand the fundamentals of sequential art, pacing, and composition to effectively convey narratives and concepts. Dive into practical exercises and projects that challenge you to craft compelling visual stories from start to finish.   By the end of this course, you'll emerge as a proficient digital illustrator equipped with the knowledge, skills, and confidence to tackle diverse illustration projects with creativity and flair. Elevate your artistic journey and join us in exploring the boundless possibilities of advanced digital illustration. Course Curriculum Module 1_ Introduction to Advanced Digital Illustration Introduction to Advanced Digital Illustration 00:00 Module 2_ Fundamentals of Composition and Color Theory Fundamentals of Composition and Color Theory 00:00 Module 3_ Exploring Mixed Media Techniques in Digital Illustration Exploring Mixed Media Techniques in Digital Illustration 00:00 Module 4_ Illustrating Characters and Portraits Illustrating Characters and Portraits 00:00 Module 5_ Creating Dynamic Backgrounds and Environments Creating Dynamic Backgrounds and Environments 00:00 Module 6_ Storyboarding and Narrative Illustration Storyboarding and Narrative Illustration 00:00

Step into the shadowy world of private investigation with this detailed diploma course, designed for those curious about investigative techniques and intelligence work. Covering everything from the fundamentals of becoming a private detective to surveillance methods, crime scene procedures, and counter-espionage, this course offers a structured journey through the core aspects of the profession. With modules on fingerprint verification, handwriting analysis, and suspect tracking, learners gain insight into the methods used to gather and analyse evidence. Whether it’s locating missing persons or conducting domestic investigations, each unit focuses on essential skills and protocols followed by professional investigators. This diploma also explores how to operate ethically, maintain confidentiality, and build a successful investigation business. It walks you through the steps of conducting interviews, verifying identities, and preparing detailed case reports with precision and accuracy. From the basics of firearms operations to the legal boundaries of surveillance, this course is ideal for those interested in investigative work across various contexts. Designed with flexibility in mind, it suits learners keen to expand their understanding of private investigations without the need for physical attendance. Key Features of Diploma in Private investigator CPD Accredited Diploma in Private investigator Course Instant PDF certificate Fully online, interactive Diploma in Private investigatorcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Diploma in Private investigator course to excel! To become successful in your profession, you must have a specific set of Diploma in Private investigator skills to succeed in today's competitive world. In this in-depth Diploma in Private investigatortraining course, you will develop the most in-demand Diploma in Private investigator skills to kickstart your career, as well as upgrade your existing knowledge & skills. Diploma in Private investigator Curriculum Module 01: An Introduction to the Concept of Being a Private Detective Module 02: Private Investigation Process Module 03: Classification of Crime Module 04: Starting an Investigation Module 05: Crime Scene Investigation and Photography (Part 1) Module 06: Crime Scene Investigation and Photography (Part 2) Module 07: Evidence Collection Module 08: Locating Missing People Module 09: Interview and Interrogation Techniques Module 10: Methods of identification and Sources of information Module 11: Fingerprint Verification Module 12: Handwriting Examination Module 13: Linking and Surveillance of Suspect Module 14: Counter-Espionage & Counter-Surveillance Module 15: Domestic Investigation and Types Module 16: Basic Operations of Firearms Module 17: Preparing Case Report Module 18: Code of Ethics Module 19: Operating a Private Investigation Business Accreditation This Diploma in Private investigator course is CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Diploma in Private investigator course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Diploma in Private investigator basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Diploma in Private investigator Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Description Microsoft Excel has hundreds, if not thousands, of functions and features. This course aims to cover some of the best – that is the ones I find most useful. In “Adventures in Excel”, I cover the simple-to-use but powerful functions that I use most often: Basic features including products and powers Key date functions including the calculation of due dates and days past due Generating random numbers and random dates The new IFS functions (new to Office365) Text functions The most useful logical functions and IS functions How to create a drop-down list The new XLOOKUP function Pivot tables   These functions are easy to use, and, unless your role is extremely specialised, they are probably the ones you’ll use 90% of the time. I hope you find the course helpful.   Learning Outcomes Participants in this course will learn: Basic Excel functions including SUM, AVERAGE, MIN, MAX, PRODUCT, POWER and SQRT Useful date functions including TODAY, EOMONTH, EDATE, and DAYS Generating random numbers using RAND and RANDBETWEEN; generating random dates; and randomly picking an item from a list or table The new RANDARRAY function in Office365 The new IFS functions in Office365 including AVERAGEIFS, MAXIFS, MINIFS, COUNTIFS, and SUMIFS Text functions including TRIM, LOWER, UPPER, PROPER, LEFT, MID, RIGHT, FIND, TEXTJOIN and CONCATENATE Logical functions AND, OR, and NOT and IS functions ISTEXT, ISNUMBER, ISBLANK and ISERROR How to create a drop-down list The new SORT and FILTER functions in Office365 VLOOKUP and the new XLOOKUP function How to create a Pivot table and analyse data with one     Course Requirements There are no pre-course requirements.   Additional Resources Course Spreadsheet with the examples covered.     About Ross Ross Maynard is a Fellow of the Chartered Institute of Management Accountants in the UK. He is director of Ideas2Action Process Excellence Ltd and has 30 years’ experience as a process improvement consultant and facilitator. Ross is also a professional author of online training courses for accountants. Ross lives in Scotland with his wife, daughter and Cocker Spaniel