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Course Overview: Do you aspire to work in a role that supports and assists legal professionals in their daily activities? If so, our Counselling Paralegal course - is the perfect opportunity for you to embark on a fulfilling career path. This comprehensive course will give you a deep understanding of the paralegal profession and develop the essential skills needed to excel in this dynamic field. According to recent statistics, the demand for paralegals in the UK is projected to grow significantly in the coming years, with job opportunities expected to increase by 15% by 2025. As the legal industry expands, qualified paralegals are increasingly sought after by law firms, corporate legal departments, and governmental organisations. This Paralegal course provides the knowledge and expertise necessary to thrive in this competitive landscape. As legal professionals, paralegals play a crucial role in supporting lawyers and solicitors, conducting legal research, drafting legal documents, and assisting in case preparation. With our Counselling Course - Paralegal, you will acquire a solid foundation in crucial legal terminology, learn effective communication skills, understand the intricacies of various areas of law, such as contract law, criminal law, and property law, and gain insight into professional conduct and ethics. Key Features of the Course: CPD certificate upon completion 24/7 learning assistance for uninterrupted progress Who is This Course For? This Paralegal course is designed for individuals interested in the legal field who aspire to work as paralegals. Whether you are a recent graduate, a career changer, or simply looking to enhance your legal knowledge, this course provides the perfect platform to acquire the necessary skills and expertise to excel in the paralegal profession. What You Will Learn: Throughout the Paralegal course modules, you will comprehensively understand paralegal practices and legal principles. In Module 01, you will explore the foundational concepts of paralegal work, setting the stage for subsequent modules. Key legal terminology will be covered in Module 02, ensuring you possess the necessary vocabulary to navigate the legal landscape. Module 03 will focus on honing your communication skills. Further modules will delve into specific legal domains, including contract and business law, property law, wills and probate, criminal law, and human rights. You will also gain valuable insights into the legal workplace, conflict resolution, professional conduct and ethics, and mandatory knowledge fields for paralegals. Why Enrol in This Course: By enrolling in this Paralegal Course - Paralegal, you will acquire a range of highly sought-after skills essential for a successful career in the legal field. This course has received top student reviews, highlighting its comprehensive content and practical relevance. Additionally, the course is continuously updated to reflect the latest industry trends and legal developments, ensuring you stay ahead of the curve. Requirements: No prior legal experience is required to enrol in this Paralegal course. However, a passion for the legal field and a solid dedication to learning are essential prerequisites. Career Path: Upon completing this Paralegal course, you will have a range of exciting career opportunities in the legal field. Some of the professions you can pursue include: Paralegal - Average UK salary: £28,000 per annum Legal Assistant - Average UK salary: £25,000 per annum Compliance Officer - Average UK salary: £35,000 per annum Court Clerk - Average UK salary: £22,000 per annum Claims Handler - Average UK salary: £23,000 per annum Law Firm Administrator - Average UK salary: £26,000 per annum Legal Researcher - Average UK salary: £30,000 per annum Certification: Upon completing the Paralegal course, you will receive a CPD certificate to validate your newly acquired skills and enhance your professional credibility. Enrol in our Counselling Course - Paralegal today and take a significant step towards a rewarding and fulfilling career in the legal field. Course Curriculum 15 sections • 14 lectures • 06:12:00 total length •Module 01: Understanding the Concept of Paralegal: 00:25:00 •Module 02: Key Legal Terminology: 00:16:00 •Module 03: Effective Communication Skills for Paralegals: 00:39:00 •Module 04: The Legal Workplace & Professionals: 00:45:00 •Module 05: Law & Legal Systems: 00:33:00 •Module 06: Contract & Business Law: 00:54:00 •Module 07: Property Law: 00:19:00 •Module 08: Wills, Probate, Estate Law: 00:15:00 •Module 09: Criminal Law: 00:24:00 •Module 10: Common Paralegal Legal Matters: 00:35:00 •Module 11: Human Rights: 00:12:00 •Module 12: Conflict and Conflict Resolution: 00:18:00 •Module 13: Professional Conduct and Ethics of Paralegals: 00:25:00 •Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals: 00:12:00

Overview Learn how to prescribe controlled drugs and antibiotics. Develop your clinical competence by enrolling in our Nurse Prescribing Diploma Course course. Through this course, you will gain the fundamental skills to provide outstanding services to care and manage patients' clinical conditions by making workable prescribing decisions.A nurse prescriber provides improved access to care, reducing the risk of hospitalisation. After your successful completion, you will be far more capable of diagnosing disorders, prescribing controlled drugs and antibiotics, generalising anxiety disorders, tackling panic disorders, and much more. Enrol today to empower individuals with your excellent nursing care plans. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Nurse Prescribing Diploma Courseg. It is available to all students, of all academic backgrounds. Requirements Our Nurse Prescribing Diploma Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 17 lectures • 03:23:00 total length •Module 01 - Introduction to Nurse Prescribing: 00:20:00 •Module 02 - Responsibilities of Nurse Prescribing: 00:20:00 •Module 03 - Standards for Prescribing Practice: 00:10:00 •Module 04 - Prescribing Controlled Drugs: 00:10:00 •Module 05 - Neuropathic Pain in Adults: Pharmacological Management: 00:10:00 •Module 06 - Generalised Anxiety Disorder in Adults: 00:10:00 •Module 07- Tackling Panic Disorder in Adults: 00:10:00 •Module 08 - Headaches in Over 12s: Diagnosis and Management: 00:10:00 •Module 09 - Depression in Adults with a Chronic Physical Health Problem: 00:20:00 •Module 10 - Palliative Care for Adults: 00:05:00 •Module 11 - Respiratory Tract Infections (Self-Limiting): Prescribing Antibiotics: 00:05:00 •Module 12 - Prescribing and Managing Medicines in Care Homes: 00:15:00 •Module 13 - Pneumonia (Hospital - Acquired) Antimicrobial Prescribing: 00:13:00 •Module 14 - Prostatitis (Acute): Antimicrobial Prescribing: 00:10:00 •Module 15 - Sinusitis (Acute): Antimicrobial Prescribing: 00:10:00 •Module 16 - Drug Misuse in Over 16s: Opioid Detoxification: 00:10:00 •Module 17- Future Challenges for Nurse Prescribers: 00:15:00

Overview This comprehensive course on New Functions in Microsoft Excel 2021 will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This New Functions in Microsoft Excel 2021 comes with accredited certification which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this New Functions in Microsoft Excel 2021. It is available to all students, of all academic backgrounds. Requirements Our New Functions in Microsoft Excel 2021 is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 01:11:00 total length •Introduction and Agenda: 00:07:00 •RANDARRAY: 00:04:00 •UNIQUE: 00:05:00 •SEQUENCE: 00:04:00 •SORT and SORTBY: 00:09:00 •SORT A Practical Example: 00:04:00 •FILTER: 00:07:00 •FILTER A Practical Example: 00:08:00 •Other Useful New Functions: 00:15:00 •Using the New Functions in Reports: 00:08:00

Overview This comprehensive course on MS Access Databases Forms and Reports Level 3 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This MS Access Databases Forms and Reports Level 3 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this MS Access Databases Forms and Reports Level 3. It is available to all students, of all academic backgrounds. Requirements Our MS Access Databases Forms and Reports Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 16 lectures • 02:49:00 total length •Creating a form with Autoform: 00:14:00 •Using the Form Wizard: 00:09:00 •Changing a form with design view: 00:26:00 •Adding form controls: 00:21:00 •Subforms: 00:15:00 •Creating reports with Autoreport: 00:03:00 •Using the Report Wizard to create a report: 00:07:00 •Changing a report in design view: 00:11:00 •Adding calculations: 00:09:00 •Grouping, sorting and adding totals to reports: 00:16:00 •Using the Label Wizard: 00:04:00 •Form and table properties: 00:06:00 •Exporting a report to Excel: 00:03:00 •Using the Switchboard Manager to create a nice menu: 00:17:00 •Finalizing the application: 00:08:00 •Assignment - MS Access Databases Forms and Reports Level 3: 00:00:00

Overview Enrol in our Microsoft Teams programme today and build the necessary skills, knowledge and experience to transform your career. Microsoft Teams could enhance your continuing professional development, thus propelling you more towards your dream job. Microsoft Teams could be your key if you are interested in a long term career in the field of Microsoft Teams.This Microsoft Teams course consists of a number of easier to digest, in-depth modules that are designed to provide you with detailed knowledge of Microsoft Teams. Microsoft Teams aim to accompany you through your journey to help you become a master of Microsoft Teams. Learn through a mixture of interactive lessons and online study materials. How will I get my certificate? Upon successful completion of the Microsoft Teams course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is this course for? Microsoft Teams is specially designed for a variety of learners: Open to all: No prior experience or certifications are required. Inclusive Learning: Welcoming students from various academic backgrounds. Universal Accessibility: Open to everyone interested in studying Microsoft Teams. Requirements Our Microsoft Teams course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion, study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. This course structure allows for a convenient and adaptable learning experience. Career path Enrol in our Microsoft Teams program today to embark on these career paths and unlock your earning potential in GBP:Technical Support Specialist: Career Path: Junior > Senior Salary Range: £25,000 - £45,000 Systems Administrator: Career Path: Admin > Engineer > Architect Salary Range: £35,000 - £65,000 IT Project Manager: Career Path: Coordinator > Manager > Senior > Program Manager Salary Range: £40,000 - £80,000 Acquire comprehensive skills through our Microsoft Teams course, featuring interactive lessons and study materials. Elevate your professional development and open doors to a fulfilling career in the field of Microsoft Teams. Course Curriculum 4 sections • 30 lectures • 01:35:00 total length •PROMO Video: 00:01:00 •Introduction on Microsoft Teams: 00:02:00 •Free and Paid versions: 00:02:00 •Accessing Teams - Web or Desktop: 00:02:00 •Installing Desktop: 00:02:00 •Managing Teams and Members: 00:05:00 •Inviting Members: 00:05:00 •Managing Channels: 00:07:00 •Chat: 00:04:00 •Collaboration with Word, Excel, PowerPoint: 00:10:00 •Voice & Video Calls: 00:05:00 •Meetings - Available on the Paid version of Microsoft Teams: 00:03:00 •Adding More Apps: 00:08:00 •Activity: 00:02:00 •Search Bar: 00:03:00 •Settings: 00:05:00 •Multiple Organizations: 00:02:00 •Microsoft Teams Mobile: 00:05:00 •TIP#1 - Forwarding Email: 00:03:00 •TIP#2 - Saving Items: 00:01:00 •TIP #3 - Naming Group Chats: 00:01:00 •TIP #4 - Connectors: 00:03:00 •TIP #5 - Live Captions in Meetings: 00:02:00 •TIP #6 - Top Shortcuts: 00:03:00 •TIP #7 - Customize the Environment: 00:02:00 •TIP #8 - Channel Notifications: 00:02:00 •TIP #9 - Private Channels: 00:02:00 •TIP #10 - Pin Channels: 00:01:00 •TIP #11 - Post Announcements: 00:02:00 •Order your Certificate: 00:00:00

Overview This comprehensive course on Maya & Unity 3D: Modeling Environments for Mobile Games will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Maya & Unity 3D: Modeling Environments for Mobile Games comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Maya & Unity 3D: Modeling Environments for Mobile Games. It is available to all students, of all academic backgrounds. Requirements Our Maya & Unity 3D: Modeling Environments for Mobile Games is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 13 lectures • 01:59:00 total length •Module 01: Get To Know Your Instructor and the Course: 00:02:00 •Module 02: Modeling the Base of the Island: 00:17:00 •Module 03: Modeling the Buildings: 00:36:00 •Module 04: Unwrap, Texture And Apply Materials: 00:14:00 •Module 05: Add Flowers, Birds and Background: 00:13:00 •Module 06: Export the Models from Maya to Unity: 00:05:00 •Module 07: Import and Setup the Project in Unity: 00:04:00 •Module 08: Add Our Mesh to the Scene: 00:05:00 •Module 09: Materials and Textures: 00:06:00 •Module 10: Setup Camera and Lightning: 00:06:00 •Module 11: Bake the Light Map: 00:08:00 •Module 12: Add Camera Effect to Polish the Scene: 00:03:00 •Assignment - Maya & Unity 3D: Modeling Environments for Mobile Games: 00:00:00

Overview This comprehensive course on Managerial Accounting Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Managerial Accounting Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Managerial Accounting Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Managerial Accounting Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 32 lectures • 05:24:00 total length •Manaerial Accounting Defined: 00:05:00 •Financial Accounting Compared to Managerial Accounting: 00:09:00 •Trends: 00:14:00 •Foundation Concepts part 1: 00:09:00 •Foundation Concepts part 2: 00:10:00 •Foundation Concepts part 3: 00:11:00 •Process costing vs Job Cost: 00:08:00 •Job cost part 1: 00:10:00 •Job cost part 2: 00:08:00 •Allocating costs to multiple products: 00:13:00 •Departmental Overhead Rate: 00:09:00 •Activity Based Costing: 00:11:00 •Cost Behavior: 00:12:00 •Cost Behavior Continued: 00:16:00 •Break Even Point: 00:11:00 •Break Even Point Changes: 00:06:00 •Sales Mix: 00:08:00 •Pricing: 00:13:00 •Short Term Decisions: 00:13:00 •Budgeting Intro: 00:12:00 •Budgetin continued: 00:15:00 •Operating Budgets: 00:06:00 •Cash Budget: 00:09:00 •Budgeted Balance Sheet: 00:05:00 •Performance Evaluation: 00:12:00 •Performance Evaluation Cont p1: 00:11:00 •Performance Evaluation Cont p2: 00:07:00 •Standards: 00:09:00 •Standard Costs Continued: 00:16:00 •Capital Investment Decisions: 00:12:00 •Capital Investment Analysis: 00:14:00 •Assignment - Managerial Accounting Masterclass: 00:00:00

Overview This comprehensive course on Paediatric First Aid | Online Course will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Paediatric First Aid | Online Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Paediatric First Aid | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Paediatric First Aid | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 7 lectures • 01:32:00 total length •Module 01: Introduction to Paediatric First Aid: 00:04:00 •Module 02: Assessment and Assistance: 00:04:00 •Module 03: Loss of Responsiveness and CPR: 00:05:00 •Module 04: Paediatric First Aid for Common Illnesses, Injuries and Incidents: 00:10:00 •Module 05: First Aid for Acute Medical Conditions: 00:05:00 •Module 06: Call for an Emergency: 00:04:00 •Additional Reading Materials - Paediatric First Aid: 01:00:00

Course Overview: Did you know that almost half of all accidents involving children happen at schools? The "Paediatric First Aid for Teachers" course equips you with the necessary knowledge and skills to ensure the safety and well-being of your students. Thousands of children experience medical emergencies yearly, from minor cuts and bruises to more serious incidents. As a teacher, you're not just an educator but also a protector. Dive deep into the introduction to Paediatric First Aid, understanding the assessing and providing assistance in emergencies. Tackle more specific scenarios, such as the correct procedures for losing responsiveness and mastering CPR for children. Learn to address common illnesses, injuries, and incidents and understand acute medical conditions in the paediatric world. Additionally, recognise when it's essential to call for an emergency, ensuring that every child gets the immediate attention they deserve. Join today and ensure every child's safety is in your hands. Enrol now! Key Features of the Course: CPD certification upon completion. 24/7 Learning Assistance is available for all enrollees. Engaging learning materials curated by industry experts. Who is This Course For? This Paediatric First Aid for Teachers course is tailored for teachers, teaching assistants, and educational staff members who wish to be prepared to deal with first-aid situations involving children. Learning Outcome Gain a foundational understanding of Paediatric First Aid. Develop skills in assessment and assistance during emergencies. Understand and execute CPR techniques for children. Address common paediatric illnesses, injuries, and incidents effectively. Learn to manage acute medical conditions in children. Recognise the importance and steps of calling for an emergency. Enhance your confidence in ensuring student safety. Strengthen your role as a protective figure in educational settings. Why Enrol in This Course: Stay updated with the most recent and top-reviewed course material on Paediatric First Aid. Boost your credibility as an educator, ensuring not just quality education but also the safety of your students. Requirements: Basic understanding of the English language. Passion to ensure child safety. Career Path: With the skills acquired from this Paediatric First Aid for Teachers course, explore opportunities in: School Nursing - Average UK salary: £27,000 Childcare Supervisor - Average UK salary: £20,000 Early Years Teacher - Average UK salary: £24,000 School Health Assistant - Average UK salary: £19,000 Childcare Centre Manager - Average UK salary: £28,000 Pediatric Healthcare Assistant - Average UK salary: £21,000 School Safety Coordinator - Average UK salary: £23,000 Certification: Upon successful completion of the Paediatric First Aid for Teachers course, students will receive a CPD certification, recognising their expertise in Paediatric First Aid for Teachers. Course Curriculum 6 sections • 6 lectures • 01:55:00 total length •Introduction to Paediatric First Aid: 00:15:00 •Assessment and Assistance: 00:19:00 •Loss of Responsiveness and CPR: 00:17:00 •Paediatric First Aid for Common Illnesses, Injuries and Incidents: 00:35:00 •First Aid for Acute Medical Conditions: 00:19:00 •Call for an Emergency: 00:10:00

Overview This comprehensive course on Office Assistant and Secretarial Diploma will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Office Assistant and Secretarial Diploma comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Office Assistant and Secretarial Diploma. It is available to all students, of all academic backgrounds. Requirements Our Office Assistant and Secretarial Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 36 lectures • 08:46:00 total length •Module One - Getting Started: 00:05:00 •Module Two - Working with Your Manager: 00:15:00 •Module Three - Administrative Soft Skills: 00:15:00 •Module Four - Effective Time Management: 00:20:00 •Module Five - Meeting Management: 00:17:00 •Module Six - Tools of the Trade (I): 00:17:00 •Module Seven - Tools of the Trade (II): 00:15:00 •Module Eight - Being an Effective Gatekeeper: 00:15:00 •Module Nine - Organizational Skills: 00:15:00 •Module Ten - Confidentiality Guidelines: 00:15:00 •Module Eleven - Special Tasks: 00:15:00 •Module Twelve - Wrapping Up: 00:05:00 •Module One - Getting Started: 00:05:00 •Module Two - Why Your Office Needs Administrative Procedures: 00:15:00 •Module Three - Gathering the Right Tools: 00:10:00 •Module Four - Identifying Procedures to Include: 00:15:00 •Module Five - Top Five Procedures to Record: 00:15:00 •Module Six - What to Include in Your Binder (I): 00:15:00 •Module Seven - What to Include in Your Binder (II): 00:15:00 •Module Eight - Organizing Your Binder: 00:15:00 •Module Nine - What Not to Include in the Procedure Guide: 00:15:00 •Module Ten - Share Office Procedure Guide: 00:10:00 •Module Eleven - Successfully Executing the Guide: 00:12:00 •Module Twelve - Wrapping Up: 00:05:00 •Module One - Getting Started: 00:10:00 •Module Two - Verbal Communication Skills: 00:20:00 •Module Three - Non-Verbal Communication Skills: 00:20:00 •Module Four - Making Small Talk and Moving Beyond: 00:20:00 •Module Five - Moving the Conversation Along: 00:25:00 •Module Six - Remembering Names: 00:15:00 •Module Seven - Influencing Skills: 00:20:00 •Module Eight - Bringing People to Your Side: 00:15:00 •Module Nine - Sharing Your Opinion: 00:15:00 •Module Ten - Negotiation Basics: 00:30:00 •Module Eleven - Making an Impact: 00:15:00 •Module Twelve - Wrapping Up: 00:05:00