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Learning Outcomes Know the Agile project management tenets and values Learn about agile approaches like Scrum Learn how to use agile methods for project planning, execution, and delivery Gain knowledge of how to manage and lead Agile teams Acquire knowledge of how to assess, manage, and prioritise project requirements and adjustments Improve the capacity to recognise and address project risks and obstacles Promote a culture of learning, feedback, and continuous development Increase employability and career opportunities in Agile project management roles Description As an agile project manager, you can earn up to £85,000 per year! However, for reaching a good position you have to work on your skills. The Agile Project Management course is the perfect place for building your skills. This course will provide you with a thorough grasp of agile approaches like Scrum and how they may help you deliver projects more quickly, accurately, and with higher quality. Through this course, you will learn how to apply Agile concepts to plan, execute, and deliver projects in a collaborative, iterative, and adaptive manner through a combination of lectures, group discussions, and hands-on exercises. Also, you will learn how to manage Agile artefacts and how to facilitate Agile ceremonies. You will be equipped with the skills and knowledge necessary to manage project requirements, estimate project scope, time, and cost, lead Agile teams, and identify and mitigate project risks and barriers by the end of the course. You can also increase your employability and career opportunities in Agile project management roles as well as your ability to provide value to your organisation and customers with excellence by enrolling in an Agile Project Management course. This can be a wise investment in your professional development. Certificate of Achievement Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £99. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.   Method of Assessment We suggest completing the assignment questions to confirm your improved proficiency in the topic. You can finish them at your convenience, and our expert tutors will evaluate them. We will provide you with comprehensive feedback on your performance, as well as any additional guidance or assistance you may require. Career path Agile Project Management is a rapidly growing field in the UK, with numerous career opportunities across various industries. Some potential career paths for those who take Agile Project Management courses include: Agile Project Manager: £40,000 to £85,000 per year. Agile Project Manager: £40,000 to £85,000 per year. Agile Coach: £50,000 to £100,000 per year. Product Owner: £40,000 to £80,000 per year. Agile Consultant: £50,000 to £120,000 per year.

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Hotel Revenue Management is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. Hotel Revenue Management consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Hotel Revenue Management Module 01: Fundamentals of Hotel Revenue Management 00:06:00 Module 02: Importance of Revenue Management 00:08:00 Module 03: Key Performance Indicator in Revenue Management 00:06:00 Module 04: Forecasting of Hotel Revenue Management 00:08:00 Module 05: Pricing of Hotel Revenue Management 00:08:00 Module 06: Profitable Distribution Strategy 00:06:00 Module 07: Overbooking Practices in Hotel Revenue Management 00:05:00 Module 08: How to Promote Your Hotel 00:05:00 Module 09: Customer and Other Essential Factors 00:05:00 Module 10: The Future of Hotel Revenue Management in the UK 00:08:00 Mock Exam Mock Exam- Hotel Revenue Management 00:20:00 Final Exam Final Exam- Hotel Revenue Management 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Airport Director is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Airport Director consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Airport Customer Service Module 01: Airport Customer Service 00:11:00 Module 02: Passenger Terminal Management Module 02: Passenger Terminal Management 00:15:00 Module 03: Airport Peaks and Airline Scheduling Module 03: Airport Peaks and Airline Scheduling 00:18:00 Module 04: Aviation Noise Control Module 04: Aviation Noise Control 00:11:00 Module 05: Weather Control Module 05: Weather Control 00:18:00 Module 06: Security Management Module 06: Security Management 00:14:00 Module 07: Innovation and Growth Module 07: Innovation and Growth 00:16:00 Assignment Assignment - Airport Operations 2 days, 11 hours Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Microsoft Power BI Masterclass 2021 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Microsoft Power BI Masterclass 2021 Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Microsoft Power BI Masterclass 2021 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Microsoft Power BI Masterclass 2021 Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Microsoft Power BI Masterclass 2021? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Microsoft Power BI Masterclass 2021 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Microsoft Power BI Masterclass 2021 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill.   Prerequisites This Microsoft Power BI Masterclass 2021 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Microsoft Power BI Masterclass 2021 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Microsoft Power BI Masterclass 2021 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Welcome! 00:01:00 What is Power BI? 00:03:00 Download & Installing Power BI Desktop 00:04:00 Getting to know the interface 00:03:00 Mini Project: Transform Data 00:07:00 Mini Project: Visualize Data 00:05:00 Mini Project: Creating a Data Model 00:07:00 Course Outline: What will you learn in this course? 00:05:00 How to learn best with this course? 00:03:00 Section 02: Preparing our Project Creating our initial project file 00:04:00 Working with the attached project files 00:04:00 Section 03: Data Transformation - The Query Editor Exploring the Query Editor 00:06:00 Connecting to our data source 00:07:00 Editing rows 00:08:00 Changing data types 00:08:00 Replacing values 00:03:00 Close & Apply 00:03:00 Connecting to a csv file 00:03:00 Connecting to a web page 00:05:00 Extracting characters 00:06:00 Splitting & merging columns 00:09:00 Creating conditional columns 00:06:00 Creating columns from examples 00:09:00 Merging Queries 00:17:00 Pivoting & Unpivoting 00:06:00 Appending Queries 00:08:00 Practice & Solution: Population table 00:15:00 The Fact-Dimension-Model 00:09:00 Practice: Load the dimension table 00:04:00 Organizing our queries in groups 00:03:00 Entering data manually 00:05:00 Creating an index column 00:03:00 Workflow & more transformations 00:05:00 Module summary 00:05:00 Exercise 1 - Instruction 00:02:00 Exercise Solution 00:11:00 Section 04: Data Transformation - Advanced Advanced Editor - Best practices 00:09:00 Performance: References vs. Duplicating 00:10:00 Performance: Enable / Disable Load & Report Refresh 00:05:00 Group by 00:05:00 Mathematical Operations 00:05:00 Run R Script 00:15:00 Using Parameters to dynamically transform data 00:06:00 M formula language: Basics 00:07:00 M formula language: Values, Lists & Tables 00:14:00 M formula language: Functions 00:13:00 M formula language: More functions & steps 00:05:00 Exercise 2 - Instructions 00:01:00 Exercise 2 - solution 00:05:00 Section 05: Creating a Data Model Understanding the relationship 00:05:00 Create & edit relationships 00:06:00 One-to-many & one-to-one relationship 00:06:00 Many-to-many (m:n) relationship 00:08:00 Cross filter direction 00:06:00 Activate & deactivate relationships 00:06:00 Model summary 00:03:00 Exercise 3 Create Model 00:02:00 Exercise 3 Solution 00:02:00 Section 06: Data Visualization Our first visual 00:08:00 The format tab 00:12:00 Understanding tables 00:10:00 Conditional formatting 00:09:00 The Pie Chart 00:06:00 All about the filter visual 00:13:00 The filter pane for developers 00:09:00 Cross filtering & edit interactions 00:04:00 Syncing slicers across pages 00:07:00 Creating drill downs 00:08:00 Creating drill throughs 00:07:00 The tree map visual 00:07:00 The decomposition tree 00:05:00 Understanding the matrix visual 00:05:00 Editing pages 00:07:00 Buttons & Actions 00:09:00 Bookmarks to customize your report 00:10:00 Analytics and Forecasts with line charts 00:10:00 Working with custom visuals 00:07:00 Get data using R Script & R Script visual 00:08:00 Asking questions - Q&A visual 00:04:00 Wrap up - data visualization 00:08:00 Section 07: Power BI & Python Python in Power BI - Plan of attack 00:03:00 Setting up Python for Power BI 00:03:00 Transforming data using Python 00:11:00 Creating visualizations using Python 00:08:00 Violin plots, pair plots & ridge plots using Python 00:15:00 Machine learning (BayesTextAnalyzer) using Python 00:00:00 Performance & Troubleshooting 00:03:00 Section 08: Storytelling with Data Introduction 00:01:00 Show Empathy & Identify the Requirement 00:03:00 Finding the Most Suitable KPI's 00:02:00 Choose an Effective Visualization 00:04:00 Make Use of Natural Reading Pattern 00:03:00 Tell a Story Using Visual Cues 00:05:00 Avoid Chaos & Group Information 00:02:00 Warp Up - Storytelling with Data 00:02:00 Section 09: DAX - The Essentials Introduction 00:03:00 The project data 00:04:00 Measures vs. Calculated Columns 00:15:00 Automatically creating a date table in DAX 00:08:00 CALENDAR 00:05:00 Creating a complete date table with features 00:04:00 Creating key measure table 00:03:00 Aggregation functions 00:06:00 The different versions of COUNT 00:14:00 SUMX - Row based calculations 00:09:00 Section 10: DAX - The CALCULATE function CALCULATE - The basics 00:11:00 Changing the context with FILTER 00:07:00 ALL 00:08:00 ALL SELECTED 00:03:00 ALL EXCEPT 00:07:00 Section 11: Power BI Service - Power BI Cloud How to go on now? 00:03:00 Power BI Pro vs Premium & Signing up 00:04:00 Exploring the interface 00:04:00 Discovering your workspace 00:03:00 Connecting Power BI Desktop & Cloud 00:04:00 Understanding datasets & reports 00:03:00 Working on reports 00:04:00 Updating reports from Power BI Desktop 00:04:00 Creating and working with workspaces 00:07:00 Installing & using a data gateway 00:13:00 Get Quick Insights 00:03:00 Creating dashboards 00:04:00 Sharing our results through Apps 00:10:00 Power BI Mobile App 00:05:00 Creating the layout for the Mobile App 00:04:00 Wrap up - Power BI Cloud 00:07:00 Section 12: Row-Level Security Introduction 00:03:00 Creating a Row-Level Security 00:05:00 Row-Level Security in the Cloud 00:04:00 Row-Level Security & Data Model 00:05:00 Dynamic Row-Level Security 00:07:00 Dynamic Many-to-Many RLS 00:04:00 Hierarchical Row-Level Security 00:13:00 Section 13: More data sources JSON & REST API 00:10:00 Setting up a local MySQL database 00:14:00 Connecting to a MySQL database in Power BI 00:05:00 Connecting to a SQL database (PostgreSQL) 00:05:00 Section 14: Next steps to improve & stay up to date Congratulations & next steps 00:06:00 The End 00:01:00 Resources Resources - Microsoft Power BI Masterclass 2021 00:00:00 Assignment Assignment - Microsoft Power BI 00:00:00

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In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Learn how to build and test APIs and web services, which form the foundation of most software engineer work with the help of this carefully structured beginner's level course. You will be learning all of this in Python, one of the world's most popular and widely used programming languages.

Overview Know how to manage your organisation's resources and marketplace objectives, boosting your career potential to higher levels. This Strategic Business Management Advanced Diploma course will train you in advanced strategic methodologies that will transform your business and deliver successful results. The course was compiled with the aid of industry experts and reinforces management principles that are vital to victory in any sector. You will be coached in many corporate skills such as leadership, operations management, performance recognition, marketing, decision-making, research and development, and cost-efficiency. It provides the perfect package for anyone that genuinely wants to excel in business. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Strategic Business Management Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Strategic Business Management Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 46 lectures • 00:45:00 total length •Designing Your Organisational Structure: 00:30:00 •Introduction to Operations Management: 00:15:00 •Understanding Financial Terms: 00:30:00 •Getting the Right People in Place: 00:15:00 •Getting Your Product Together: 00:15:00 •Building a Corporate Brand: 00:30:00 •Marketing Your Product: 01:00:00 •Selling Your Product: 00:15:00 •Planning for the Future: 00:15:00 •Goal Setting: 00:30:00 •Succession Planning 101: 00:15:00 •Managing Your Money: 00:15:00 •Ethics: 00:15:00 •Building a Strong Customer Care Team: 00:15:00 •Training Employees for Success: 00:15:00 •Leadership Essentials: 00:15:00 •Business Planning Basics: 01:00:00 •Market Evaluation: 01:00:00 •Analyze Competition: 02:00:00 •Determine A Marketing Strategy: 01:00:00 •Decide What Extras You May Need Like Staff etc: 00:30:00 •The Dangers In Not Making A Business Plan: 00:15:00 •Wrapping Up: 00:15:00 •Introduction: 00:15:00 •The Purple Cow: 00:30:00 •Try to be an Exceptionist: 00:30:00 •Make Yourself Well Recognised Before Your Customers: 00:15:00 •Wow Your Customers: 00:30:00 •Develop a Personal Style: 00:30:00 •Use Creative Imageries to Catch the Attention: 00:30:00 •Be a Traditionalist, Not a Fad Chaser: 00:15:00 •Bringing Out the Purple Cow in Your Business: 00:30:00 •Conclusion: 00:15:00 •What is Business Administration?: 00:30:00 •Business and Organisations: 00:15:00 •Management of Business: 00:30:00 •Business Organization Perspectives: 00:30:00 •Introduction: 01:00:00 •Decision Making: 00:30:00 •Approaches to Leadership: 00:30:00 •How to Build Trust and Confidence: 01:00:00 •A Manager's Pitfalls: 01:00:00 •How to Build Team Spirit: 01:00:00 •Dealing with Problem Employees: 01:00:00 •Using Your Emotional Intelligence: 01:00:00 •Conclusion to Management: 00:15:00