Email Marketing: Email Marketing Course Online Would you like to start a career in email marketing to expand your skills and knowledge in this field? Our Email Marketing: Email Marketing Course will provide you with a solid foundation of knowledge in the relevant field. Email Marketing: Email Marketing Course provides insights into creating effective email campaigns to reach target audiences. This Email Marketing: Email Marketing Course covers crafting compelling subject lines and designing visually appealing content. Moreover, the Email Marketing: Email Marketing Course teaches how to optimize email delivery times, segment email lists, personalize messages, and analyze campaign performance. The Email Marketing: Email Marketing Course emphasizes email regulations and best practices to maximize engagement and conversion rates. Overall, Email Marketing: Email Marketing Course equips marketers with the knowledge and skills to execute successful email marketing strategies. So, what are you waiting for? Enrol in this Email Marketing: Email Marketing Course. Hurry up! Special Offers of this Email Marketing: Email Marketing Course This Email Marketing: Email Marketing Course includes a FREE PDF Certificate. Lifetime access to this Email Marketing: Email Marketing Course Instant access to this Email Marketing: Email Marketing Course Get FREE Tutor Support from Monday to Friday in this Email Marketing: Email Marketing Course Main Course: Email Marketing Course Courses with Email Marketing: Email Marketing Course Course 01: IT Security Training Course Course 02: GDPR Training Course [Note: Free PDF certificate as soon as completing the Email Marketing: Email Marketing Course] Email Marketing: Email Marketing Course Online Industry Experts Designed this Email Marketing: Email Marketing Course into 03 detailed modules. Course Curriculum of Email Marketing: Email Marketing Course Module 01: Introduction Module 02: Basics of Email Marketing Module 03. Types of Emails Module 04. Mailing List Module 05. How to Grow Your Mailing List? Module 06. How to Write an Email? Module 07. Email Deliverability Module 08. Email Marketing Metrics Module 09. A/B Test of an Email Campaign Module 10. Lead Nurturing Module 11. Increasing Conversions with Email Marketing Module 12. Email Marketing Tools Module 13. Email Marketing Automation Assessment Method of Email Marketing Course After completing each module of the Email Marketing: Email Marketing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Email Marketing Course After completing the MCQ/Assignment assessment for this Email Marketing: Email Marketing Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Email Marketing: Email Marketing Course Online This Email Marketing: Email Marketing Course is suitable for everyone. Requirements Email Marketing: Email Marketing Course Online Students who intend to enrol in this Email Marketing: Email Marketing Course must meet the following requirements: Email Marketing: Good command of the English language. Email Marketing: Must be vivacious and self-driven Email Marketing: Basic computer knowledge. Email Marketing: A minimum of 16 years of age is required Career path Email Marketing: Email Marketing Course Online Anyone who wishes to follow their dream profession as a digital marketing specialist should take the Email Marketing: Email Marketing Course. Certificates Certificate of completion Digital certificate - Included
Recruitment is more than just filling vacancies — it’s about attracting the right talent who can contribute meaningfully to a company’s vision. This course takes you through each stage of the hiring process, from identifying the need for a new role to making a successful offer. You’ll explore proven strategies for job advertising, candidate screening, and structured interviewing, with a focus on aligning hires with organisational culture and goals. Once the right individual is selected, onboarding becomes the foundation for long-term success. The course details how to design a welcoming and informative induction, provide clarity from day one, and maintain engagement through the early months. Whether you're looking to sharpen your hiring strategy or create a smoother employee journey, this course offers valuable insight that helps organisations build stronger teams from the outset. Meet the Accreditation This premium online course titled Recruitment & Onboarding Process ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Recruitment & Onboarding Process Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Recruitment & Onboarding Process course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Recruitment & Onboarding Process course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Recruitment & Onboarding Process course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Recruitment & Onboarding Process course today, and take control of your career! Course Curriculum: Module 01: Recruitment Using Internal and External Sources Module 02: Participate in a Selection Interview Module 03: Factors in Human Resource Module 04: Managing Employee Performance at Work Module 05: How to motivate and Gain Committed Employee Module 06: Perspective, Rights and Responsibilites of employees and Employers Module 07: Termination of Employment Contract How is the Recruitment & Onboarding Process assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Recruitment & Onboarding Process training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Recruitment & Onboarding Process course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Recruitment & Onboarding Process training.
Recruiting the right talent and welcoming them with clarity sets the tone for success in any organisation. This Recruitment & Onboarding Process Course is tailored to help learners understand the essentials of attracting candidates, shortlisting effectively, and building a smooth onboarding journey that encourages retention from day one. With clear guidance through each step—from drafting job descriptions to that crucial first-day welcome—this course keeps things structured and engaging without drowning in jargon. Whether you’re refining your current hiring approach or stepping into the process for the first time, you’ll gain valuable knowledge on advertising roles, conducting interviews with purpose, and shaping an onboarding strategy that leaves new employees feeling informed and valued. The content is delivered in a format that suits learners looking for flexibility, all while focusing on what truly matters: getting recruitment and onboarding right. Meet the Accreditation This premium online course titled Recruitment & Onboarding Process ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Recruitment & Onboarding Process Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Recruitment & Onboarding Process course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Recruitment & Onboarding Process course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Recruitment & Onboarding Process course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Recruitment & Onboarding Process course today, and take control of your career! Course Curriculum: Module 01: Recruitment Using Internal and External Sources Module 02: Participate in a Selection Interview Module 03: Factors in Human Resource Module 04: Managing Employee Performance at Work Module 05: How to motivate and Gain Committed Employee Module 06: Perspective, Rights and Responsibilites of employees and Employers Module 07: Termination of Employment Contract How is the Recruitment & Onboarding Process assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Recruitment & Onboarding Process training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Recruitment & Onboarding Process course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Recruitment & Onboarding Process training.
Overview Learn the essential requirements and qualities that are needed to secure a role successfully in Adult Social Care. This comprehensive course aims to provide you with all the skills you will require to offer outstanding performance when supporting Adults in the Welfare system. The Work Preparation for Adult Social Care Level 5 course delivers a masterclass on the various capabilities that will contribute vital assistance for vulnerable individuals who need some guidance and support. You will learn just what responsibilities and actions will be expected, alongside a presentation of the ethics and practises that will significantly benefit others. Become a pillar of the community by training now. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Work Preparation for Adult Social Care Level 5. It is available to all students, of all academic backgrounds. Requirements Our Work Preparation for Adult Social Care Level 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 29 lectures • 14:16:00 total length •Module1: Introduction to Nursing: 00:17:00 •Module 2: Working in Different Healthcare Settings: 00:15:00 •Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1: 00:52:00 •Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2: 00:50:00 •Module 5: Effective Communication in Nursing: 00:47:00 •Module 6: Health and Safety in Nursing: 00:47:00 •Module 7: Hygiene in Nursing: 00:30:00 •Module 8: Infection Control: 00:57:00 •Module 9: Asepsis in Nursing: 00:16:00 •Module 10: Medication Administration in Nursing: 00:18:00 •Module 11: Adult Care in Different Life Stages: 00:17:00 •Module 12: Understanding Immune System in Nursing: 00:28:00 •Module 13: Rest and Sleep Management in Nursing: 00:19:00 •Module 14: Mobility and Immobility Issues of Patients in Nursing: 00:17:00 •Module 15: Pain Management for Nurses: 00:24:00 •Module 16: Nutrition in Nursing: 00:25:00 •Module 17: Fluid and Electrolyte Balance: 00:23:00 •Module 18: Assisting with Elimination: 00:30:00 •Module 19: Oxygenation in Nursing: 00:30:00 •Module 1: Introduction to Health and Social Care: 00:19:00 •Module 2: Communication and its Relevance: 00:41:00 •Module 3: Rights and Responsibilities as a Health and Social Care Worker: 00:39:00 •Module 4: Role as A Caregiver and Healthcare Professional: 00:23:00 •Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights: 00:46:00 •Module 6: Important Principles and Policies in Health and Social Care Work: 00:20:00 •Module 7: Safeguarding Vulnerable Individuals: 00:52:00 •Module 8: Health and Safety Responsibilities: 00:51:00 •Module 9: Risk Management in Health and Social Care: 00:03:00 •Assignment - Work Preparation for Adult Social Care Level 5: 00:00:00
Learning Outcomes Know the Agile project management tenets and values Learn about agile approaches like Scrum Learn how to use agile methods for project planning, execution, and delivery Gain knowledge of how to manage and lead Agile teams Acquire knowledge of how to assess, manage, and prioritise project requirements and adjustments Improve the capacity to recognise and address project risks and obstacles Promote a culture of learning, feedback, and continuous development Increase employability and career opportunities in Agile project management roles Description As an agile project manager, you can earn up to £85,000 per year! However, for reaching a good position you have to work on your skills. The Agile Project Management course is the perfect place for building your skills. This course will provide you with a thorough grasp of agile approaches like Scrum and how they may help you deliver projects more quickly, accurately, and with higher quality. Through this course, you will learn how to apply Agile concepts to plan, execute, and deliver projects in a collaborative, iterative, and adaptive manner through a combination of lectures, group discussions, and hands-on exercises. Also, you will learn how to manage Agile artefacts and how to facilitate Agile ceremonies. You will be equipped with the skills and knowledge necessary to manage project requirements, estimate project scope, time, and cost, lead Agile teams, and identify and mitigate project risks and barriers by the end of the course. You can also increase your employability and career opportunities in Agile project management roles as well as your ability to provide value to your organisation and customers with excellence by enrolling in an Agile Project Management course. This can be a wise investment in your professional development. Certificate of Achievement Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £99. An extra £10 postage charge will be required for students leaving overseas. CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment We suggest completing the assignment questions to confirm your improved proficiency in the topic. You can finish them at your convenience, and our expert tutors will evaluate them. We will provide you with comprehensive feedback on your performance, as well as any additional guidance or assistance you may require. Career path Agile Project Management is a rapidly growing field in the UK, with numerous career opportunities across various industries. Some potential career paths for those who take Agile Project Management courses include: Agile Project Manager: £40,000 to £85,000 per year. Agile Project Manager: £40,000 to £85,000 per year. Agile Coach: £50,000 to £100,000 per year. Product Owner: £40,000 to £80,000 per year. Agile Consultant: £50,000 to £120,000 per year.
This highly practical course is unusual because it considers emotional intelligence as a fundamental part of selling. The course doesn't cover prospecting and ways to get a sales appointment, these require the use of emotional intelligence in other ways! The course covers the way that you engage with customers before, during and after a sales meeting through the application of emotional intelligence to make authentic decisions and build quality relationships. The course provides a step-by-step approach to applying emotional intelligence principles to your sales process focusing on working with the emotions of your customer and how these influence their social interactions.
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
This course bundle is made up of three separate certification courses: 1. PRINCE2® Foundation; 2. PRINCE2® Practitioner; 3. IASSC Lean Six Sigma Black Belt. The PRINCE2® Foundation And Practitioner course includes the official certification exams. By passing the Foundation and Practitioner exams, you will be an officially certified PRINCE2® Practitioner. The IASSC Lean Six Sigma Black Belt course includes the official IASSC Six Sigma Black Belt exam. By passing this exam, you will be officially certified by the IASSC as a Six Sigma Black Belt. You have 14 months to complete all of the courses in this bundle and take the exams. Read below to find out more about the courses contained within this bundle.
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Microsoft Power BI Masterclass 2021 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Microsoft Power BI Masterclass 2021 Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Microsoft Power BI Masterclass 2021 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Microsoft Power BI Masterclass 2021 Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Microsoft Power BI Masterclass 2021? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Microsoft Power BI Masterclass 2021 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Microsoft Power BI Masterclass 2021 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Microsoft Power BI Masterclass 2021 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Microsoft Power BI Masterclass 2021 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Microsoft Power BI Masterclass 2021 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Welcome! 00:01:00 What is Power BI? 00:03:00 Download & Installing Power BI Desktop 00:04:00 Getting to know the interface 00:03:00 Mini Project: Transform Data 00:07:00 Mini Project: Visualize Data 00:05:00 Mini Project: Creating a Data Model 00:07:00 Course Outline: What will you learn in this course? 00:05:00 How to learn best with this course? 00:03:00 Section 02: Preparing our Project Creating our initial project file 00:04:00 Working with the attached project files 00:04:00 Section 03: Data Transformation - The Query Editor Exploring the Query Editor 00:06:00 Connecting to our data source 00:07:00 Editing rows 00:08:00 Changing data types 00:08:00 Replacing values 00:03:00 Close & Apply 00:03:00 Connecting to a csv file 00:03:00 Connecting to a web page 00:05:00 Extracting characters 00:06:00 Splitting & merging columns 00:09:00 Creating conditional columns 00:06:00 Creating columns from examples 00:09:00 Merging Queries 00:17:00 Pivoting & Unpivoting 00:06:00 Appending Queries 00:08:00 Practice & Solution: Population table 00:15:00 The Fact-Dimension-Model 00:09:00 Practice: Load the dimension table 00:04:00 Organizing our queries in groups 00:03:00 Entering data manually 00:05:00 Creating an index column 00:03:00 Workflow & more transformations 00:05:00 Module summary 00:05:00 Exercise 1 - Instruction 00:02:00 Exercise Solution 00:11:00 Section 04: Data Transformation - Advanced Advanced Editor - Best practices 00:09:00 Performance: References vs. Duplicating 00:10:00 Performance: Enable / Disable Load & Report Refresh 00:05:00 Group by 00:05:00 Mathematical Operations 00:05:00 Run R Script 00:15:00 Using Parameters to dynamically transform data 00:06:00 M formula language: Basics 00:07:00 M formula language: Values, Lists & Tables 00:14:00 M formula language: Functions 00:13:00 M formula language: More functions & steps 00:05:00 Exercise 2 - Instructions 00:01:00 Exercise 2 - solution 00:05:00 Section 05: Creating a Data Model Understanding the relationship 00:05:00 Create & edit relationships 00:06:00 One-to-many & one-to-one relationship 00:06:00 Many-to-many (m:n) relationship 00:08:00 Cross filter direction 00:06:00 Activate & deactivate relationships 00:06:00 Model summary 00:03:00 Exercise 3 Create Model 00:02:00 Exercise 3 Solution 00:02:00 Section 06: Data Visualization Our first visual 00:08:00 The format tab 00:12:00 Understanding tables 00:10:00 Conditional formatting 00:09:00 The Pie Chart 00:06:00 All about the filter visual 00:13:00 The filter pane for developers 00:09:00 Cross filtering & edit interactions 00:04:00 Syncing slicers across pages 00:07:00 Creating drill downs 00:08:00 Creating drill throughs 00:07:00 The tree map visual 00:07:00 The decomposition tree 00:05:00 Understanding the matrix visual 00:05:00 Editing pages 00:07:00 Buttons & Actions 00:09:00 Bookmarks to customize your report 00:10:00 Analytics and Forecasts with line charts 00:10:00 Working with custom visuals 00:07:00 Get data using R Script & R Script visual 00:08:00 Asking questions - Q&A visual 00:04:00 Wrap up - data visualization 00:08:00 Section 07: Power BI & Python Python in Power BI - Plan of attack 00:03:00 Setting up Python for Power BI 00:03:00 Transforming data using Python 00:11:00 Creating visualizations using Python 00:08:00 Violin plots, pair plots & ridge plots using Python 00:15:00 Machine learning (BayesTextAnalyzer) using Python 00:00:00 Performance & Troubleshooting 00:03:00 Section 08: Storytelling with Data Introduction 00:01:00 Show Empathy & Identify the Requirement 00:03:00 Finding the Most Suitable KPI's 00:02:00 Choose an Effective Visualization 00:04:00 Make Use of Natural Reading Pattern 00:03:00 Tell a Story Using Visual Cues 00:05:00 Avoid Chaos & Group Information 00:02:00 Warp Up - Storytelling with Data 00:02:00 Section 09: DAX - The Essentials Introduction 00:03:00 The project data 00:04:00 Measures vs. Calculated Columns 00:15:00 Automatically creating a date table in DAX 00:08:00 CALENDAR 00:05:00 Creating a complete date table with features 00:04:00 Creating key measure table 00:03:00 Aggregation functions 00:06:00 The different versions of COUNT 00:14:00 SUMX - Row based calculations 00:09:00 Section 10: DAX - The CALCULATE function CALCULATE - The basics 00:11:00 Changing the context with FILTER 00:07:00 ALL 00:08:00 ALL SELECTED 00:03:00 ALL EXCEPT 00:07:00 Section 11: Power BI Service - Power BI Cloud How to go on now? 00:03:00 Power BI Pro vs Premium & Signing up 00:04:00 Exploring the interface 00:04:00 Discovering your workspace 00:03:00 Connecting Power BI Desktop & Cloud 00:04:00 Understanding datasets & reports 00:03:00 Working on reports 00:04:00 Updating reports from Power BI Desktop 00:04:00 Creating and working with workspaces 00:07:00 Installing & using a data gateway 00:13:00 Get Quick Insights 00:03:00 Creating dashboards 00:04:00 Sharing our results through Apps 00:10:00 Power BI Mobile App 00:05:00 Creating the layout for the Mobile App 00:04:00 Wrap up - Power BI Cloud 00:07:00 Section 12: Row-Level Security Introduction 00:03:00 Creating a Row-Level Security 00:05:00 Row-Level Security in the Cloud 00:04:00 Row-Level Security & Data Model 00:05:00 Dynamic Row-Level Security 00:07:00 Dynamic Many-to-Many RLS 00:04:00 Hierarchical Row-Level Security 00:13:00 Section 13: More data sources JSON & REST API 00:10:00 Setting up a local MySQL database 00:14:00 Connecting to a MySQL database in Power BI 00:05:00 Connecting to a SQL database (PostgreSQL) 00:05:00 Section 14: Next steps to improve & stay up to date Congratulations & next steps 00:06:00 The End 00:01:00 Resources Resources - Microsoft Power BI Masterclass 2021 00:00:00 Assignment Assignment - Microsoft Power BI 00:00:00
In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.