47079 Courses delivered On Demand

Course Overview To determine an ailment and suggest correct medication, performing proper and safe blood tests are necessary. Learn how to draw out blood from the human body from this Phlebotomist Training Online course and take one step towards your dream career. This Phlebotomist Training Online course will provide you with the knowledge and skill you need to be a phlebotomist. You will learn about the venipuncture process and pre-examination routine. You will also understand the function of blood and how to control infection. This course will prepare you to take the first step to be a phlebotomist. The easily understandable interactive lessons will make it easier for you to understand difficult procedures. You don't need any prior knowledge. This Phlebotomist Training Online course will teach you the principles of phlebotomy from scratch. Learning Outcomes Learn about the blood circulation system of the human body Understand the function and composition of blood Familiarize with equipment that will help you with venipuncture Learn the steps of the venipuncture routine Know about the complications that can appear before venipuncture Familiarize with pre-examination variables and know their importance Be able to perform dermal puncture Understand the importance of quality assessment in phlebotomy Learn about special blood collection procedure Understand infection management Be able to manage risks and perform venipuncture procedures safely Who is this course for? This comprehensive Phlebotomist Training Online course is ideal for those who want to understand the responsibilities of a phlebotomist and pursue their career as a phlebotomist. You will get a clear idea about necessary skills and knowledge to be a phlebotomist from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Phlebotomist Training Online is a useful qualification to possess and would be beneficial for any related profession or industry such as: Phlebotomists Laboratory Technicians Healthcare Professionals Nurses Phlebotomist Training Online Module 01: Introduction to Phlebotomy 00:19:00 Module 02: Blood Circulation, Function, and Composition 00:30:00 Module 03: Phlebotomy Equipment 00:18:00 Module 04: Routine Venipuncture 00:26:00 Module 05: Venipuncture Complications and Pre-Examination Variables 00:28:00 Module 06: Dermal Puncture 00:16:00 Module 07: Quality Assessment and Management in Phlebotomy 00:21:00 Module 08: Special Blood Collection Procedure 00:17:00 Module 09: Infection Control and Risk Management 00:21:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Pharmacy Tech Overview Kickstart your career, master essential skills, and make a difference in healthcare with a Diploma in Pharmacy Tech.  With this course, you'll be introduced to pharmacy, along with proper guidance to support the expected standards, rights, responsibilities, and practices of pharmacy professionals. You'll also learn clinical pharmacy skills, prescribing and supplying medication while providing excellent service. It also includes an overview of health and safety in the pharmaceutical industry. Enrol, Learn, and Excel in our Diploma in Pharmacy Tech program. Act today, and shape your tomorrow - enrol now for a brighter future!  Learning Outcome Get introduced to pharmacy technology essentials Be familiar with the pharmacy team, how to coach and evaluate the team Learn standards and practices for pharmacy Acquire clinical pharmacy skills Know how to offer enhanced services and respond to symptoms Learn the essentials of prescribing and supplying medications What Skills Will You Learn from This Course? Clinical pharmacy skills Prescribing and supplying medication Health and safety-related skills Don't miss out on this opportunity to make a meaningful impact on healthcare and your future! Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted, engaging and informative tutorial videos and materials Efficient assessment system with instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take This Diploma in Pharmacy Tech Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Diploma in Pharmacy Tech course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Diploma in Pharmacy Tech Certification After completing and passing the Diploma in Pharmacy Tech course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Diploma in Pharmacy Tech course will equip you with effective skills and abilities and help you explore relevant career paths. Pharmacy Technician & Pharmacy Assistant Module 01: Introduction to Pharmacy Introduction to Pharmacy 00:23:00 Module 02: History and Development of Pharmacy History and Development of Pharmacy 00:19:00 Module 03: The Pharmacy Team The Pharmacy Team 00:19:00 Module 04: Training of the Pharmacy Team Training of the Pharmacy Team 00:37:00 Module 05: Coaching and Evaluation of the Pharmacy Team Coaching and Evaluation of the Pharmacy Team 00:13:00 Module 06: Standards for Pharmacy Professionals Standards for Pharmacy Professionals 00:29:00 Module 07: Guidance to Support the Standards for Pharmacy Professionals Guidance to Support the Standards for Pharmacy Professionals - Part 01 00:44:00 Guidance to Support the Standards for Pharmacy Professionals - Part 02 00:39:00 Module 08: The Rights and Responsibilities of Pharmacy Professionals The Rights and Responsibilities of Pharmacy Professionals 01:01:00 Module 09: Pharmacy Practice Pharmacy Practice 00:40:00 Module 10: Clinical Pharmacy Skills Clinical Pharmacy Skills 01:06:00 Module 11: Offering Enhanced Services Offering Enhanced Services 00:51:00 Module 12: Prescribing Prescribing 00:41:00 Module 13: Supplying Medication Supplying Medication 00:29:00 Module 14: Responding to Symptoms Responding to Symptoms 00:31:00 Module 15: Health and Safety in the Pharmaceutical Industry Health and Safety in the Pharmaceutical Industry 00:29:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Overview Take the most significant steps to turn your enthusiasm for working in the pharmaceutical industry into a reality. Through this Pharmacy Assistant Foundation Training course, you will get a glimpse of what it takes to work as a pharmacy assistant.  Our in-depth Pharmacy Assistant Foundation Training will thoroughly introduce you to the role and responsibilities of a Pharmacy Assistant. It will educate you on the patient counselling guidelines and communication techniques for optimal therapeutic outcomes. In addition, you will learn about the dispensing medication procedure, dispensing errors prevention methods and EPS.  The training will also help you acquire the necessary skills in inventory control and management processes and Standard Operating Procedures (SOPs). By the end of the course, you will have a clear concept of performing all clerical activities required for the smooth and efficient running of a Pharmacy. Learning Outcomes Familiarise yourself with the duties of a pharmacy assistant Understand the steps involved in patient counselling Learn how to communicate in pharmacy settings Acquire knowledge about prescription and dispensing in pharmacy settings Learn about the dispensing methods, EPS, minimising dispensing errors in pharmacies Understand the process of inventory control and management in pharmacies Familiarise yourself with the Standard Operating Procedures (SOPs) Learn about health and safety risk assessment and pharmaceutical terminology Who Is This Course For? Anyone interested in learning the essential skills required to be a pharmacy assistant or technician can take this Pharmacy Assistant Foundation Training Course. Those who are already in the pharmacy profession will also benefit from this training. Gaining the knowledge and skills will provide the first and most significant steps for starting a career in the Pharmaceutical industry!  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognised accredited qualification; Access to course content on a mobile, tablet, and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Pharmacy Assistant Foundation Training course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Pharmacy Assistant Relief Pharmacy Assistant Pharmacy Dispenser Pharmacy Assistant Foundation Training Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician 00:16:00 Module 2: Job Role of Pharmacy Technicians 00:25:00 Module 3: Pharmacy Assistant Patient Counselling Guide 00:20:00 Module 4: Communication in Pharmacy Settings 00:16:00 Module 5: The Pharmacy Team and Practices 00:17:00 Module 6: Prescription and Dispensing in Pharmacies 00:20:00 Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies 00:17:00 Module 8: Inventory Control and Management in Pharmacies 00:20:00 Module 9: Standard Operating Procedures (SOPs) 00:13:00 Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology 00:21:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: It is always better to be prepared for the bad situations. If you are a pet owner, it is inevitable that your pet will eventually fall ill or get injured. Now, the first aid is the immediate care for that injured pet, prevent any further harm, and keep the health condition stable. If you want to learn about all the aspects of taking care your pet, then you should definitely take Pet First Aid Course. A well-informed owner will be able to make a quick assessment of the scene and a quick examination of the victim. Immediate attention is given to the animal's level of consciousness, airway patency, breathing, and circulatory functions (including pulse). There are several techniques for doing inspection, managing transport, using first aid apparatus, bandaging, cleaning the wound, etc. The course has several modules thoroughly discussing all these aspects and give you a profound knowledge about them. It also has modules on how to handle bee/insect stings, bloat and burns. You will also be taught on how to perform CPR, mollify chemical injuries, dehydration, diarrhoea, vomiting and other similar health issues. So what are you waiting for? Get started with this course now. Who is the course for? Animal Health Care employees or professionals who want to improve themselves. Dog and Cat owners and lovers who want to learn how to provide first aid for their pets. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Pet First Aid Course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Animal Breeder Animal Groomer Animal Handler Veterinary Doctor Veterinary Technician. Pet First Aid Course Introduction to Pet First Aid 00:15:00 What is First Aid? 00:15:00 Abscess & Bandaging 00:15:00 Bee Stings / Insect Bites & Bleeding 00:15:00 Bloat and Burns 00:15:00 Cardiopulmonary Resuscitation (CPR) 00:15:00 Chemical Injuries, Dehydration 00:15:00 Diarrhea, Vomiting & Difficult birth 00:15:00 Electrocution & Eye Injuries 00:15:00 Fainting/Dizziness (Syncope) 00:15:00 First Aid for Choking & Poisoning 00:15:00 Fractures / Injuries 00:15:00 Hyperthermia (Heat Stroke, Heat Prostration) 00:15:00 Impalement Injuries, Near Drowing 00:15:00 Physical Exam Checklist for Pets 00:30:00 Preventing a Health and Safety Crisis 00:15:00 Choking & Poisoning 00:15:00 Travelling 00:15:00 Shock 00:15:00 Snakebite 00:15:00 Straining & Sunburn 00:15:00 When Your Pet Cannot Breathe 00:15:00 Conclusion to Pet First Aid 00:15:00 Mock Exam Mock Exam- Pet First Aid Course 00:20:00 Final Exam Final Exam- Pet First Aid Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: Learn how to provide veterinary support for your four-legged friends with this PET CPR course. This comprehensive course is ideal for pet owners and also for anyone who wishes to work with animals in fields such as veterinary care and veterinary medicine.  The course is designed to teach you how to determine if your pet needs CPR. You will learn how to do chest compressions to get the blood flowing, and how to perform mouth to snout ventilation to get oxygen into the blood while transporting your pet to the vet. You'll also be trained to provide temporary, urgent care to pets until you can reach a veterinary or emergency clinic.  This pet first aid course also covers animal care before, during and after emergencies, including bleeding, bite wounds, cardiac arrest, choking, burns, poisoning and trauma. On successful completion, you'll have the important skills needed to administer CPR if your pet stops breathing. Yes, you can give a dog or cat mouth-to-mouth, or mouth-to-nose in this case! (We practised on dog and cat dummies). Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Pet CPR is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Pet CPR is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. [/vc_column_text][/vc_column][/vc_row] Pet CPR Collapse and Unconsciousness 00:12:00 Pet CPR 00:12:00 Shock 00:11:00 Managing a First Aid Scenario 00:05:00 Pet First Aid Kit 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description The hardship of life kills our confidence. We want to get strong and turn back to our agile life but most often, we don't find any proper ways to rebuild our self-belief. Don't worry. The Persuasion and Influence Psychology course may show you the approximate guidelines that you really want. Persuasion is a branch of influence that develops an individual's attitude, motivation, behaviour, intention, and belief. We designed our Persuasion and Influence Psychology course to identify the personal problems and solve it out with different tactics. The course shows the different psychological states of human mind and provides reasonable solution considering problems, annoyance, and complexities to reshape a person's self-confidence. The course narrates the systematic approach of psychological persuasion to change people's attitude in terms of making them feet from the awkwardness of life. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Persuasion and Influence Psychology is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Persuasion and Influence Psychology is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction What You Will Learn on This Course FREE 00:01:00 Who is Philip Hesketh? 00:01:00 Our Seven Fundamental Psychological Drivers Psychological Drivers: 1 - Love, 2 - Importance & 3 - Belonging 00:04:00 Psychological Drivers: 4 - Belief 00:03:00 Psychological Drivers: 5 - Certainty & Uncertainty 00:04:00 Psychological Driver: 6 - Need for Growth 00:03:00 Psychological Driver: 7 - Need for a Place 00:04:00 Why We Do What We Do and How We Form Opinions First Impressions ~ How They're Formed and How to Form a Good One 00:03:00 The 'Facts, Feelings and After Effects' of Every Conversation 00:06:00 How to Get People to Jump Through Hoops like a Dolphin 00:04:00 The Psychological Difference Between Persuasion and Influence 00:03:00 The Importance of Understanding How People Have Beliefs and How Placebos Work 00:04:00 Body Language: Reading It and Interpreting It How to Read Body Language and the 'Tells' 00:04:00 The Difference Between 'Intent' and 'Impact' 00:03:00 How to Work out What People Really Mean When They Say Certain Things 00:04:00 The Big Difference That Little Words Can Make 00:03:00 How to Tell When People Are Lying and What to Do About It 00:03:00 How to Handle Difficult People with a Smile How to Put Things Right When You've Put Things Wrong 00:04:00 The Principles of Objection Handling 00:03:00 The Importance of Being Part of the Solution 00:05:00 Constructive Criticism 00:03:00 How to Handle Difficult Situations During and After the Event 00:05:00 How to keep improving relationships How The Roman Empire, The Beatles, and the Titanic really failed 00:05:00 How and why all relationships and companies follow the same course 00:05:00 How to keep improving even the best relationships 00:05:00 How relationships develop and how to relate to people How to develop trust and how to measure it 00:05:00 How get on with everyone better 00:04:00 How to understand people better and the role of linear probing 00:04:00 How to improve all your relationships in the long term 00:03:00 Conclusion What we've covered so far 00:02:00 Next Steps 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview To keep your body strong and functional, you need to eat food. But for dysphagia patients, it is quite difficult. They can't swallow foods easily. Learn how to handle dysphagia patients from this Dysphagia Awareness Training course and help these suffering people to get better.  In this Dysphagia Awareness Training course, you will learn how to diagnose dysphagia and treat patients who are suffering from dysphagia. You will be familiarized with different levels and types of dysphagia, how it affects the swallowing and communication of a patient and how to treat them. You will also understand which type of medication is better to help your patient get better soon. This course will give you theoretical knowledge about the patients and their conditions. You will be able to understand the symptoms, medication and treatment process easily with the help of the bite-sized modules. Learning outcomes Learn about the basic fundamentals of dysphagia and its classification Gain a clear understanding of the causes, symptoms and treatments of dysphagia Learn how the swallowing process works in case of dysphagia and how it affects the patient's health Learn to diagnose and assess dysphagia Understand how to treat a patient suffering from dysphagia Know how to prescribe medicines for dysphagia patients Get the professional skills you need to become a speech and language specialist Know how to apply a client-centered approach when treating dysphagia patients Who is this course for Aspiring professionals interested in learning about dysphagia can enroll on this comprehensive Dysphagia Awareness Training course. This course will give you a clear understanding of the reasons for dysphagia, symptoms and how to treat them. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Dysphagia Awareness Training Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Pathologist Language Specialist Speech Therapist Patient Host Nursing Assistant Audiologist Direct Support Professional Voice and Swallowing Specialist Speech-Language Pathologist Instrument Technician Dysphagia Specialist Dysphagia Awareness Training Module: 1 - Introduction of Dysphagia 00:31:00 Module: 2 - Understanding the Swallowing Reflex 00:30:00 Module: 3 - Cause, Signs, and Symptoms 00:38:00 Module: 4 - Diagnosis and Treatment 00:23:00 Module: 5 - International Dysphagia Diet Standardisation Initiative 00:34:00 Module: 6 - The importance of good oral health 00:35:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Get started with Autodesk Eagle, the most popular Electronics Design Automation software used by millions of people around the globe. In this Learn the Art and Science of PCB Design with Eagle Software course, you will get step-by-step instructions on how to design PCB using Eagle. The course begins by outlining how to install and set up Eagle and create a new project. It will then take you through the process of designing schematics in Eagle, adding and connecting components to the schematics, drawing the PCB layout and making the circuit board. You will learn how to create single and double sided PCB designs and understand how to create custom libraries in Eagle components.  Eagle provides a simple interface and a library with a large number of electrical components and electronics. It's amazing features makes it widely used by students, professionals and hobbyists for circuit design and PCB. Enrol in this Learn the Art and Science of PCB Design with Eagle Software today and take your first steps to become a PCB designer! Learning Outcomes Deepen your understanding of PCB design and circuit design with Eagle Be able to create single and double sided PCB designs Learn how to install external libraries in Eagle Learn how to add components to Eagle schematic's Strengthen your ability to design schematics with Eagle Know how to design your boards Gain an excellent understanding of SMT components Who is this course for? The Learn the Art and Science of PCB Design with Eagle Software course is incredibly beneficial for professionals interested in understanding the fundamentals of circuit design and PCB design. Upgrading skills in this program will open doors to tremendous opportunities.  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Learn the Art and Science of PCB Design with Eagle Software course  provides essential skills to possess that makes you proficient in your role. It would be beneficial for any related profession in the industry, such as PCB Designer Electronic Design Technician Electronics Project Manager Unit 01: Introduction Module 01: Introduction 00:01:00 Module 02: Basics of Printed Circuit Board (Important) 00:13:00 Unit 02: Software Installation and Creating First project Module 01: Eagle Software Installation 00:04:00 Module 02: Creating Project with Eagle 00:05:00 Unit 03: Library and Schematic Module 01: Creating Schematic with Eagle 00:09:00 Module 02: Eagle Installing External Libraries 00:06:00 Module 03: Update: Directly adding External Libraries online 00:03:00 Unit 04: Single Sided PCB Design Module 01: Create First Complete Schematic in Eagle 00:07:00 Module 02: First PCB Layout, the proper placement of component 00:05:00 Module 03: Create First Single Sided PCB with Eagle 00:07:00 Module 04: Adding Name and Labels to Eagle Schematics 00:06:00 Unit 05: Creating PCB Project Module 01: Microcontroller PCB Project with Eagle Part 1 00:06:00 Module 02: Microcontroller PCB Project with Eagle Part 2 00:09:00 Module 03: Microcontroller PCB Project with Eagle Part 3 00:05:00 Unit 06: Copper Pour Module 01: Adding Copper Pour to Eagle PCB 00:06:00 Unit 07: Double Sided PCB Design Module 01: Double Sided PCB Design with Eagle 00:05:00 Module 02: Double Sided PCB Design (Hands On) 00:09:00 Unit 08: All about SMT Components Module 01: Surface Mount Devices in Eagle 00:08:00 Module 02: SMT based Schematic (FTDI Project) 00:11:00 Module 03: SMT and Double Sided PCB Design 00:09:00 Unit 09: Create Custom Library Component in Eagle Module 01: Eagle Create Custom Library Part 1 00:14:00 Module 02: Eagle Create Custom Library Part 2 00:08:00 Module 03: Eagle Create Custom Library Part 3 00:07:00 Unit 10: Using Autorouter (Cheating the Software!!!) Module 01: Use Autorouter for single sided PCB 00:05:00 Module 02: Use Autorouter for Double sided PCB 00:01:00 Unit 11: Copy frequently required parts in your library Module 01: Copy frequently required parts in your library 00:03:00 Unit 12: Manufacturing Guide Module 01: Print a Single Sided PCB 00:05:00 Module 02: Gerber File Extraction 00:03:00 Module 03: Generate Bill of Materials 00:02:00 Unit 13: Solution Videos, added as per requests Module 01: PCB Artwork of Electronic Cricket Match Circuit 00:11:00 Unit 14: Ending Notes Module 01: Eagle Current Calculation 00:08:00 Module 02: Conclusion 00:01:00 Resources Resources - Learn the Art and Science of PCB Design with Eagle Software 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don't know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Description: Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course.  Who is the course for? Call centre agents or customer service representatives who need to acquire skills for their profession. People who are interested in call centre customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Call Centre & Customer Service Training Course would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00