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Introducing our AutoCAD VBA Programming, a course crafted under the supervision of industry experts to elevate your digital design proficiencies. Whether you're a budding designer or a seasoned architect, this programme unveils the secrets of integrating VBA with AutoCAD, transforming your designs into animated masterpieces. Journey through ten enlightening units, from grasping the basics of the VBA Integrated Development Environment to mastering error handling techniques, ensuring that your designs not only look impressive but function flawlessly. In an era dominated by digitised design, understanding how VBA melds with AutoCAD can be your key to unlocking unprecedented innovation. With our interactive course curriculum, you'll get valuable insights into the mechanics of the AutoCAD Object Model and the pivotal role variables play. But it doesn't stop there. You'll uncover the potential of user forms, decipher conditionals, and iterate with loops, cultivating a robust foundation for all your future projects. The beauty of this course lies not just in theory but in online demonstration of practical application. As you advance, you'll sharpen skills in drawing objects, debugging, and ensuring that your codes remain error-free. By the culmination of this course, you'll be equipped with a unique skill set poised to revolutionise digital design. Learning Outcomes Acquire a fundamental understanding of the VBA Integrated Development Environment within AutoCAD. Decode the intricacies of the AutoCAD Object Model in VBA for more efficient design processes. Comprehend the use and importance of variables within the VBA framework. Design and implement user forms and controls to enhance design interactivity. Implement conditionals and decision-making processes to facilitate fluid designs. Understand the principles of looping and iterations for dynamic designs. Cultivate techniques in drawing objects, debugging, and error handling to ensure high-quality outcomes. Why buy this AutoCAD VBA Programming course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this AutoCAD VBA Programming course for? Individuals eager to deepen their understanding of digital design techniques. Architects looking to integrate animation and interactivity into their designs. Design students wishing to expand their portfolio and software proficiency. Professionals in the construction and engineering sector aiming to optimise their design workflows. Tech enthusiasts keen to explore the fusion of VBA and AutoCAD. Career path AutoCAD Designer: £24,000 - £35,000 per annum CAD Technician: £20,000 - £30,000 per annum Architectural Technologist: £25,000 - £38,000 per annum Civil Engineer: £30,000 - £50,000 per annum BIM Coordinator: £35,000 - £45,000 per annum CAD Manager: £40,000 - £55,000 per annum Prerequisites This AutoCAD VBA Programming does not require you to have any prior qualifications or experience. You can just enrol and start learning.This AutoCAD VBA Programming was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Unit 01: Introduction Module 01: Introduction 00:04:00 Module 02: Course Content Identified 00:06:00 Unit 02: VBA Integrated Development Environment (IDE) Module 01: Setting-up the Environment (Installing VBA IDE) 00:01:00 Module 02: Downloading and Installing AutoCAD VBA IDE 00:04:00 Module 03: Identify and Understand VBA IDE Components (Toolbars and Windows) 00:03:00 Module 04: VBA IDE Walkthrough 00:14:00 Unit 03: Understanding AutoCAD Object Model in VBA Module 01: Examining AutoCAD VBA Object Model Structure 00:07:00 Module 02: Examining AutoCAD Object Model Structure Part 2 00:06:00 Unit 04: Using Variables in VBA Module 01: Working on Variables 00:01:00 Module 02: Using Variables in the Program 00:14:00 Unit 05: User Forms and Controls Module 01: User Forms and Controls Topic Breakdown 00:02:00 Module 02: Using Label, Textbox and Command Button Controls 00:10:00 Module 03: Using ListBox Control 00:06:00 Module 04: Using ComboBox Control 00:09:00 Module 05: Using CheckBox Control 00:08:00 Module 06: Using OptionButton Control 00:03:00 Module 07: Using MultiPage Control 00:10:00 Module 08: Using MultiPage Control Continued 00:14:00 Module 09: Using Frame Control 00:03:00 Unit 06: Conditionals and Decisions in VBA Module 01: Conditions and Decisions Course Outline 00:01:00 Module 02: IF-THEN-ELSE Condition 00:02:00 Module 03: IF-THEN-ELSEIF Condition 00:04:00 Module 04: Conditional Operators in VBA 00:04:00 Module 05: Logical Operators in VBA 00:07:00 Module 06: SELECT CASE Statement in VBA 00:05:00 Unit 07: Looping and Iterations in VBA Module 01: Looping and Iterations Overview 00:02:00 Module 02: Using DO-WHILE Loop in VBA 00:04:00 Module 03: Using DO-UNTIL Loop in VBA 00:02:00 Module 04: Using FORNEXT Loop in VBA 00:02:00 Module 05: Using FOREACHNEXT Loop in VBA 00:03:00 Unit 08: Drawings Objects in VBA Module 01: Drawing Objects Overview 00:01:00 Module 02: Draw a Line Object using Utility Function 00:03:00 Module 03: Draw a Line Object using Points from User's Input 00:07:00 Module 04: Draw a Circle Object Using Utility Functions 00:03:00 Module 05: Draw a Text Object using Utility Functions 00:05:00 Module 06: Draw a LWPolyline and Polyline Objects 00:06:00 Unit 09: Code Debugging in VBA Module 01: Code Debugging Overview 00:01:00 Module 02: Code Debugging in VBA Demo 00:12:00 Module 03: Code Debugging in VBA Demo Continued 00:02:00 Unit 10: Error Handling in VBA Module 01: Error Handling Course Outline 00:02:00 Module 02: Error Handling in VBA Demo 00:13:00 Unit 11: Conclusion Module 01: Conclusion and Thank you! 00:01:00 Assignment Assignment - AutoCAD VBA Programming 00:00:00

Embark on a captivating journey into the world of artificial intelligence with our course, 'Machine Learning Basics.' This voyage begins with an immersive introduction, setting the stage for an exploration into the intricate and fascinating realm of machine learning. Envision yourself unlocking the mysteries of algorithms and data patterns, essential skills in today's technology-driven landscape. The course offers a comprehensive foray into the core principles of machine learning, starting from the very basics and gradually building to more complex concepts, making it an ideal path for beginners and enthusiasts alike. As you delve deeper, each section unravels a vital component of machine learning. Grasp the essentials of regression analysis, understand the role of predictors, and navigate through the functionalities of Minitab, a key tool in data analysis. Journey through the structured world of regression trees and binary logistic regression, and master the art of classification trees. The course also emphasizes the importance of data cleaning and constructing robust data models, culminating in the achievement of learning success. This course is not just an educational experience; it's a gateway to the future of data science and AI. Learning Outcomes Comprehend the basic principles and applications of machine learning. Develop proficiency in regression analysis and predictor identification. Gain practical skills in Minitab for data analysis. Understand and apply regression and classification trees. Acquire expertise in data cleaning and model creation. Why choose this Machine Learning Basics course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Machine Learning Basics course for? Novices eager to delve into machine learning. Data enthusiasts looking to enhance their analytical skills. Professionals in IT and related fields expanding their expertise. Academics and students in computer science and data studies. Career changers interested in the field of data science and AI. Career path Data Analyst - £30,000 to £55,000 Machine Learning Engineer - £40,000 to £80,000 AI Developer - £35,000 to £75,000 Business Intelligence Analyst - £32,000 to £60,000 Research Scientist (Machine Learning) - £45,000 to £85,000 Software Engineer (AI Specialization) - £38,000 to £70,000 Prerequisites This Machine Learning Basics does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Machine Learning Basics was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Introduction to Supervised Machine Learning 00:06:00 Section 02: Regression Introduction to Regression 00:13:00 Evaluating Regression Models 00:11:00 Conditions for Using Regression Models in ML versus in Classical Statistics 00:21:00 Statistically Significant Predictors 00:09:00 Regression Models Including Categorical Predictors. Additive Effects 00:20:00 Regression Models Including Categorical Predictors. Interaction Effects 00:18:00 Section 03: Predictors Multicollinearity among Predictors and its Consequences 00:21:00 Prediction for New Observation. Confidence Interval and Prediction Interval 00:06:00 Model Building. What if the Regression Equation Contains 'Wrong' Predictors? 00:13:00 Section 04: Minitab Stepwise Regression and its Use for Finding the Optimal Model in Minitab 00:13:00 Regression with Minitab. Example. Auto-mpg: Part 1 00:17:00 Regression with Minitab. Example. Auto-mpg: Part 2 00:18:00 Section 05: Regression Trees The Basic idea of Regression Trees 00:18:00 Regression Trees with Minitab. Example. Bike Sharing: Part1 00:15:00 Regression Trees with Minitab. Example. Bike Sharing: Part 2 00:10:00 Section 06: Binary Logistics Regression Introduction to Binary Logistics Regression 00:23:00 Evaluating Binary Classification Models. Goodness of Fit Metrics. ROC Curve. AUC 00:20:00 Binary Logistic Regression with Minitab. Example. Heart Failure: Part 1 00:16:00 Binary Logistic Regression with Minitab. Example. Heart Failure: Part 2 00:18:00 Section 07: Classification Trees Introduction to Classification Trees 00:12:00 Node Splitting Methods 1. Splitting by Misclassification Rate 00:20:00 Node Splitting Methods 2. Splitting by Gini Impurity or Entropy 00:11:00 Predicted Class for a Node 00:06:00 The Goodness of the Model - 1. Model Misclassification Cost 00:11:00 The Goodness of the Model - 2 ROC. Gain. Lit Binary Classification 00:15:00 The Goodness of the Model - 3. ROC. Gain. Lit. Multinomial Classification 00:08:00 Predefined Prior Probabilities and Input Misclassification Costs 00:11:00 Building the Tree 00:08:00 Classification Trees with Minitab. Example. Maintenance of Machines: Part 1 00:17:00 Classification Trees with Miitab. Example. Maintenance of Machines: Part 2 00:10:00 Section 08: Data Cleaning Data Cleaning: Part 1 00:16:00 Data Cleaning: Part 2 00:17:00 Creating New Features 00:12:00 Section 09: Data Models Polynomial Regression Models for Quantitative Predictor Variables 00:20:00 Interactions Regression Models for Quantitative Predictor Variables 00:15:00 Qualitative and Quantitative Predictors: Interaction Models 00:28:00 Final Models for Duration and TotalCharge: Without Validation 00:18:00 Underfitting or Overfitting: The 'Just Right Model' 00:18:00 The 'Just Right' Model for Duration 00:16:00 The 'Just Right' Model for Duration: A More Detailed Error Analysis 00:12:00 The 'Just Right' Model for TotalCharge 00:14:00 The 'Just Right' Model for ToralCharge: A More Detailed Error Analysis 00:06:00 Section 10: Learning Success Regression Trees for Duration and TotalCharge 00:18:00 Predicting Learning Success: The Problem Statement 00:07:00 Predicting Learning Success: Binary Logistic Regression Models 00:17:00 Predicting Learning Success: Classification Tree Models 00:09:00

Overview Welcome to affiliate marketing - a prominent avenue for earning in the UK without being chained to a desk. With 'Affiliate Marketing for Passive Income', delve into the expansive universe of passive income ideas UK residents have been capitalising on. This course unravels the concept of what is passive income and how you, too, can master its artistry. From understanding what is affiliate marketing to leveraging it for your small business or individual gains, we cover it all.  Affiliate marketing in the UK has been the talk of the town and for good reason. This course is designed to bridge that gap. By delving deep into the top companies offering affiliate products and the strategies that drive conversions, you'll be equipped with the knowledge that sets you apart. After all, in a rapidly digitalising world, the importance of optimising product pages must be considered. Through this comprehensive course, not only will you learn how to make passive income, but you'll also discover the potential to grow and transform your sales and business prospects. Ripe with opportunities, the UK market awaits those who dare to venture. Affiliate marketing holds the key whether you're an individual eager to boost your income or a business owner looking to scale. It's time for financial freedom; it's time for Affiliate Marketing for Passive Income. Learning Outcomes: Understand the foundational concepts behind affiliate marketing and its relevance in generating passive income. Identify and collaborate with leading companies in the UK offering affiliate products. Discover and select high-performing products that align with your target audience for affiliation. Develop and implement effective affiliate marketing strategies to bolster income. Master the techniques to optimise product pages, enhancing conversion rates. Why buy this Affiliate marketing for Passive Income course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Affiliate marketing for Passive Income there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course Affiliate marketing for Passive Income for? Individuals keen on exploring alternate income streams in the UK. Small business owners aiming to boost their sales through affiliate partnerships. Digital marketers looking to expand their skillset with affiliate marketing techniques. Entrepreneurs seeking to understand and tap into the UK's affiliate product market. Anyone curious about harnessing the potential of passive income ideas in the UK. Prerequisites This Affiliate marketing for Passive Income does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Affiliate marketing for Passive Income was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Affiliate Marketer: £25,000 - £50,000 Per Annum Affiliate Program Manager: £30,000 - £55,000 Per Annum Digital Marketing Specialist: £28,000 - £52,000 Per Annum Affiliate Network Specialist: £27,000 - £53,000 Per Annum E-commerce Manager: £32,000 - £58,000 Per Annum Conversion Optimisation Specialist: £29,000 - £54,000 Per Annum Course Curriculum Introduction to Affiliate Marketing Passive Income Made Easy Affiliate Marketing Passive Income Made Easy Preview 00:06:00 Module 01: Reason to Consider Affiliate Marketing Reason to Consider Affiliate Marketing 00:06:00 Lesson 01 Make money selling the products that made a difference for you 00:04:00 Lesson 02 Supplement your current income 00:06:00 Lesson 03 Several big companies offer affiliate agreements 00:05:00 Lesson 04 It's a passive income 00:04:00 Lesson 05 Amazing potential for big returns 00:06:00 Module 02: Ways you can Leverage Affiliate Marketing to grow your sales and Small Business Ways you can Leverage Affiliate Marketing to grow your sales and Small Business 00:04:00 Lesson 01 Utilize user-generated content to expand reach 00:05:00 Lesson 02 Leverage affiliate marketing as instant social proof 00:04:00 Lesson 03 Reward your top affiliates 00:05:00 Lesson 04 Boost affiliate percentages on less popular goods 00:03:00 Lesson 05 Have a dedicated email campaign for your affiliate program 00:04:00 Module 03: Top Companies to Find Affiliate Marketing Products Top Companies to Find Affiliate Marketing Products 00:04:00 Lesson 01 Amazon 00:04:00 Lesson 02 Clickbank 00:03:00 Lesson 03 Rakuten 00:05:00 Lesson 04 ShareASale 00:04:00 Lesson 05 eBay Partner Network 00:04:00 Module 04: Ways to pick out the Best products to be an Affiliate for Ways to pick out the Best products to be an Affiliate for 00:03:00 Lesson 01 Make A List 00:04:00 Lesson 02 Look For Market Niche For The Products 00:04:00 Lesson 03 Market's Needs 00:04:00 Lesson 04 Leaks 00:04:00 Lesson 05 Customer's Reasons 00:04:00 Module 05: Affiliate Marketing Strategies Affiliate Marketing Strategies 00:04:00 Lesson 01 Choose the Right Affiliates 00:04:00 Lesson 02 Attract Sales with Coupons, Deals, and Promotions 00:04:00 Lesson 03 Leverage the Power of Niche Influencers 00:04:00 Lesson 04 Build a Robust Affiliate Network 00:04:00 Lesson 05 Leverage Affiliate Promotions From Multiple Sources 00:04:00 Module 06: Ways to optimise your product pages for Conversions Ways to optimise your product pages for Conversions 00:04:00 Lesson 01 Have a strategy and a goal before you start building a page 00:04:00 Lesson 02 Keep it clean 00:04:00 Lesson 03 A/B test everything 00:04:00 Lesson 04 Optimize for mobile 00:05:00 Lesson 05 Add social proof 00:04:00 Module 07: Conclusion Affiliate Marketing Passive Income Made Easy review 00:05:00 Assignment Assignment - Affiliate marketing for Passive Income 06:40:00

The Microsoft Office Course is designed to provide you with essential skills in MS Office applications that are integral to virtually every workplace, from multinational companies to local schools. Whether you're looking to enhance your everyday work or boost your resume, this course covers everything from Excel to Word, PowerPoint, and Access. By enrolling in this training, you will develop the necessary expertise to manage data, and create documents, presentations, and databases, all while improving your overall proficiency in Microsoft Office tools.

Overview of ISO 9001: Quality Management System In an era where excellence is paramount, quality management has surged as a pivotal sector. With its multifaceted industries, the UK thrives on ISO 9001: Quality Management Systems, ensuring business processes meet global standards. Embracing this ISO 9001: Quality Management Systems course unlocks opportunities in a dynamic environment that values quality. The demand for ISO 9001 expertise is robust and ever-growing, from major corporate giants to rising start-ups. Dive into this immersive ISO 9001: Quality Management Systems course and become a beacon of excellence in the realm of quality management. Unlock the potential of businesses and elevate your career trajectory. Get a quick look at the course content: This ISO 9001: Quality Management System Course will help you to learn: Understand ISO 9001's structure and key definitions. Identify roles and responsibilities in quality management. Recognise quality management principles and their applications. Analyse major alterations and updates to the ISO 9001. Evaluate organisational performance through set objectives. Use tools for efficient quality management system application. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this ISO 9001: Quality Management System. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the ISO 9001: Quality Management System course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This course is designed for individuals aiming to delve into the world of quality management using ISO 9001: Quality Management Systems. Whether you're a budding manager keen to streamline processes, a business owner wanting to understand and implement quality standards, or a consultant looking to advise organisations, this ISO 9001: Quality Management Systems course offers comprehensive insights. Delving into pivotal definitions, major changes, and quality objectives, attendees will leave equipped with the knowledge to assess and bolster organisational performance. Moreover, this ISO 9001: Quality Management Systems course curriculum serves those interested in setting up or refining quality management systems in alignment with ISO standards. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the ISO 9001: Quality Management System course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Quality Assurance Manager - £35K to £50K/year. ISO 9001 Auditor - £30K to £45K/year. Quality Systems Coordinator - £28K to £42K/year. Quality Improvement Specialist - £32K to £48K/year. Compliance Officer (Quality) - £27K to £40K/year. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. Will I receive certificate after completing the course? Yes, you will receive a free Digital Certificate after completing the course. If you want, you can order the Digital Transcript, Hardcopy Certificate & Transcript as well, for which you need to pay an additional fee. The fees of Digital Transcript, Hard Copy Certificate & Transcript are given in the certificate ordering page: Ordering page link: https://www.iomh.co.uk/certificate/ Q. Can I gift a course, and if so, how can I do that? Yes, you can gift a course to anyone you wish. After you find the course that you want to gift, please click on the GIFT THIS COURSE option and enter your email and the student's email address. After that, enter the learner's full name. Once you are done with these, click on the Send as Gift option, and you will be directed to the Cart page. You can now make the payment from the Checkout option. The learner will receive the course access details within 24 hours if the payment is successful. Q. Can I do the courses using mobile phone? Our courses are conducted online and you can access them using any internet connected smart device. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. I wanted to ask what is the age limit to do the courses. The age limit to enrol on our courses is 16 years. However, learners below 16 years can enrol in the course with parental consent. Q. What happens if I fail the exam, can I retake? If you fail in the exam then you can retake the exam for a maximum of 3 times. Q. What is the duration of the course please? The course can be accessed for 1 year. The specific course duration varies from course to course. You can find the course duration on the course page. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. Can I revisit my course even after completing it? Yes, you can revisit your course even after completing the course as long as you have access to the course. Q. Where can I use the certificate I will receive after completing my course? You can use the certificate in applying for a job in the relevant sector. Q. I have received the course login details but the video does not play. It says the course access details will be sent. Yes, it should have been sent. Please check your Spam/Junk folders. For further inquiries please contact our Customer Support team. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Q. I haven't received my course yet? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. Can I make the payment over the phone? Yes, you can make the payment over the phone. Our Customer Support team is always available to assist you.  Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:00:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00 Assignment Assignment - ISO 9001: Quality Management System 00:00:00

Executive Strategy & Management is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in Project Management and looks at skills needed to improve in relevant industry or Project Management. By taking this course you will gain the necessary skills to perform effectively in this field. The Executive Strategy & Management is organised into 7 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 2 Hours, 31 Minutes! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an endorsed lesson. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.

The Health and Social Care Risk Assessment Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Health and Social Care Risk Assessment Course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1: Introduction to Advanced Health and Social Care Introduction to Advanced Health and Social Care 00:23:00 Module 2: Introduction to the UK Health System Introduction to the UK Health System 00:27:00 Module 3: Risk Assessment in Health & Social Care Risk Assessment in Health & Social Care 00:23:00 Module 4: Risk Protection and Providing Quality Health & Social Care Risk Protection And Providing Quality Health & Social Care 00:17:00 Module 5. Risk Management in Health & Social Care or Responsibilities as a Health & Social Care Manager Risk Management in Health & Social Care or Responsibilities as a Health & Social 00:38:00 Mock Exam Mock Exam - Health and Social Care Risk Assessment 00:20:00 Final Exam Final Exam - Health and Social Care Risk Assessment 00:20:00 Assignment Assignment - Health And Social Care Risk Assessment 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview This International Business Principles course will unlock your full potential and will show you how to excel in a career in International Business Principles. So upskill now and reach your full potential. Everything you need to get started in International Business Principles is available in this course. Learning and progressing are the hallmarks of personal development. This International Business Principles will quickly teach you the must-have skills needed to start in the relevant industry. In This International Business Principles Course, You Will: Learn strategies to boost your workplace efficiency. Hone your International Business Principles skills to help you advance your career. Acquire a comprehensive understanding of various International Business Principles topics and tips from industry experts. Learn in-demand International Business Principles skills that are in high demand among UK employers, which will help you to kickstart your career. This International Business Principles course covers everything you must know to stand against the tough competition in the International Business Principles field.  The future is truly yours to seize with this International Business Principles. Enrol today and complete the course to achieve a International Business Principles certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the International Business Principles course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the International Business Principles course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the International Business Principles course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This International Business Principles is suitable for anyone aspiring to start a career in International Business Principles; even if you are new to this and have no prior knowledge on International Business Principles, this course is going to be very easy for you to understand.  And if you are already working in the International Business Principles field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this International Business Principles course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This International Business Principles course has no prerequisite.  You don't need any educational qualification or experience to enrol in the International Business Principles course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online International Business Principles course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: International Economics and Trade Theory International Business General Concepts 00:03:00 The Importance of International Business 00:04:00 Globalisation of Commerce 00:03:00 International Economics and Trade Theory 00:07:00 Comparative Advantage of Nations 00:03:00 Comparative Advantage versus Absolute Advantage 00:04:00 Strategies for Entering and Developing International Markets 00:04:00 Foreign Direct Investment (FDI) 00:07:00 Foreign Exchange Markets and International Monetary System 00:04:00 Exchange Rate Policies 00:04:00 Purchasing Power Parity (PPP) 00:02:00 Section 02: Global Capital Markets and Regional Trade Zones Global Capital Markets and Regional Trade Zones 00:04:00 The World Bank 00:01:00 Adapting to the Times and the WTO 00:03:00 The Organisation for Economic Cooperation and Development (OECD) 00:01:00 Emerging Markets and Regional Trade Zones 00:02:00 Asian-Pacific Economic Cooperation (APEC) 00:02:00 Section 03: International Business Strategies International Business Strategies 00:02:00 Free Trade Zones 00:02:00 Multinational Enterprise Structures 00:06:00 The Organizational Structure of a Multinational Company 00:03:00 International Marketing 00:02:00 Phases of International Marketing Involvement 00:02:00 Global Marketing 00:01:00 Demographic Factors Affecting International Trade 00:04:00 Ageing and Comparative Advantage 00:04:00 Changes in Labour Force Composition 00:01:00 Section 04: Demographic Factors / International Accounting / Cross Border HR MGMT International Accounting and Transfer Pricing 00:03:00 Basic Issue Underlying Transfer Pricing 00:04:00 Global Transfer Pricing Regimes 00:02:00 How to Implement a Cross-Border Human Resources Policy 00:08:00 Section 05: International Business Instruments and Agreements International Business Instruments 00:02:00 Trade Terms 00:05:00 International Shipping and Freight Forwarders 00:01:00 Freight Forwarder Fundamental Role 00:02:00 Cross Border Agreements 00:02:00 Taxable Presence 00:04:00 Accounting Issues 00:04:00 VAT/GST through Centralized Teams 00:02:00 Value for Customs 00:03:00

Overview This SQL course will unlock your full potential and will show you how to excel in a career in SQL. So upskill now and reach your full potential. Everything you need to get started in SQL is available in this course. Learning and progressing are the hallmarks of personal development. This SQL will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your SQL skills to help you advance your career. Acquire a comprehensive understanding of various SQL topics and tips from industry experts. Learn in-demand SQL skills that are in high demand among UK employers, which will help you to kickstart your career. This SQL course covers everything you must know to stand against the tough competition in the SQL field.  The future is truly yours to seize with this SQL. Enrol today and complete the course to achieve a SQL certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the SQL course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the SQL course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the SQL course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This SQL is suitable for anyone aspiring to start a career in SQL; even if you are new to this and have no prior knowledge on SQL, this course is going to be very easy for you to understand.  And if you are already working in the SQL field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this SQL course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This SQL course has no prerequisite.  You don't need any educational qualification or experience to enrol in the SQL course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online SQL course. Course Curriculum Unit 01: Course and Instructor Introduction Course and Instructor Introduction 00:05:00 Unit 02: Laying out the foundation - Overview & Installation Pre-requisites & Different Editions of SQL Server 00:06:00 Downloading Express Edition & sample database 00:03:00 Installing the downloads & Configuration 00:19:00 The sa Login 00:04:00 Wrap up - what we went over! 00:01:00 Unit 03: Core concepts - Taming the RDBMS beast! What is RDBMS? 00:12:00 Where does SQL Server fit in? 00:02:00 Basic database objects 00:16:00 Different Files that got installed - MDF & LDF 00:03:00 Wrap up - what we went over! 00:01:00 Unit 04: Tool of the trade - SQL Server Management Studio Getting started with SSMS 00:07:00 Getting around Object Explorer 00:05:00 Query Window 00:06:00 Pre-built DB - system database 00:04:00 Wrap up - what we went over! 00:01:00 Unit 05: Simple SELECT Bare Minimum: SELECTING a literal 00:05:00 Retrieving / querying data from a table - using FROM clause 00:06:00 Playing with Column Names 00:03:00 Rearranging columns to your liking 00:01:00 Wrap up - what we went over! 00:01:00 Unit 06: Filtering out unwanted data Narrowing down and ordering result set - WHERE and ORDER clause 00:17:00 Narrowing down result set - BETWEEN / NOT BETWEEN 00:09:00 Narrowing down result set - IN and NOT IN operator 00:05:00 Narrowing down result set - Pattern Matching: LIKE and Wildcards 00:11:00 Wrap up - what we went over! 00:01:00 Unit 07: Expressions and Functions Dealing with nothing: NULL 00:06:00 Working with strings: Concatenation and other string functions 00:15:00 Working with dates: Date Functions 00:07:00 Some System Functions 00:05:00 Wrap up - what we went over! 00:02:00 Unit 08: Getting data out of multiple tables Joining multiple tables - INNER JOIN 00:09:00 Join types - OUTER JOIN - LEFT / RIGHT / FULL 00:08:00 Join types - CROSS JOIN 00:02:00 Holy UNION! 00:03:00 Subqueries 00:04:00 Wrap up - what we went over! 00:02:00 Unit 09: Summarizing and Grouping data DISTINCT and ALL Predicates 00:02:00 Aggregate Functions 00:03:00 GROUP BY clause / HAVING clause 00:04:00 WHERE and ORDER BY in aggregate queries 00:04:00 Wrap up - what we went over! 00:01:00 Unit 10: Bonus Bonus_Section 00:01:00

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00