This Professional Certificate Course in The Factors Affecting Consumer Demand within the Tourism and Hospitality Industry provides a comprehensive overview of major factors impacting tourist demand. Participants will delve into key theories of tourist motivation, gaining insights into the psychological drivers behind travel choices. Additionally, the course will explore the roles and functions of various travel agents and tour operators, equipping learners with a holistic understanding of the industry's operational dynamics. After the successful completion of the course, you will be able to learn about the following: Major factors impacting on tourist demand. Key theories of tourist motivation The roles and functions of different types of travel agents and tour operators. This Professional Certificate Course in The Factors Affecting Consumer Demand within the Tourism and Hospitality Industry offers a comprehensive understanding of major factors influencing tourist demand. Participants will explore key theories of tourist motivation and gain insights into the roles and functions of various travel agents and tour operators. By delving into these critical aspects, learners will acquire a holistic perspective on the intricacies of consumer behavior in the dynamic tourism and hospitality sector. This Professional Certificate Course in The Factors Affecting Consumer Demand within the Tourism and Hospitality Industry provides a comprehensive exploration of major factors influencing tourist demand. Participants will delve into key theories of tourist motivation, gaining insights into the intricacies that drive travel choices. Additionally, the course will elucidate the roles and functions of various travel agents and tour operators, offering a well-rounded understanding of industry dynamics and consumer behavior. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. The Factors Affecting Consumer Demand within the Tourism and Hospitality Industry Self-paced pre-recorded learning content on this topic. The Factors Affecting Consumer Demand Within The Tourism And Hospitality Industry Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Aspiring Tourism and Hospitality Professionals Travel Agents and Tour Operators Marketing and Sales Professionals in the Tourism Industry Hospitality Management Students Business Owners in the Travel Sector Tourism Industry Enthusiasts Individuals Seeking Career Advancement in Tourism and Hospitality Market Researchers in the Travel and Leisure Field Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Navigating disagreements effectively is an essential skill in today’s workplace, and our Conflict Resolution Training Course offers the knowledge and techniques to manage and resolve conflicts with confidence and clarity. This carefully structured online programme covers everything from understanding the root causes of conflict to developing strategies for calm, constructive resolution. You’ll also explore vital areas such as equality and diversity, resilience, anger management, and communication skills — all designed to enhance your ability to maintain harmony within teams and organisations. Beyond conflict management, this course provides valuable insight into related fields including UK employment law, human resources management, leadership, and decision-making. Whether you are a supervisor, team leader, or HR professional, these modules equip you with the tools to handle challenging situations professionally and effectively. Delivered entirely online, this training allows you to learn at your own pace, fitting seamlessly around your schedule while enhancing your leadership and people management capabilities. This Conflict Resolution Training bundle includes the following courses: Course 01: Conflict Resolution Training Course 02: Equality & Diversity Course 03: Dealing with Conflict at Work Course 04: Resilience Training Course 05: Anger Management and Conflict Resolution Program Course 06: UK Employment Law Course 07: (HR) Human Resources Management Course 08: Leadership and Management Diploma Course 09: People Management Skills For Supervisor Course 10: Team Management Course 11: Facilities Management Diploma Course 12: Performance Management Course 13: Change Management Course 14: Effective Organisational Reporting Course 15: Crisis Communication for HR (Human Resources) Course 16: Cross-Cultural Awareness Training Course 17: Decision Making and Critical Thinking Course 18: Problem Solving Skills Course 19: Document Control Course 20: Meeting Management Online Key Features of Conflict Resolution Training Bundle Accredited by CPD Top-notch video lessons Instant e-certificate Entirely online, interactive Conflict Resolution Training course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Conflict Resolution Training bundle and make your every penny worth it! How You will be Benefited from Conflict Resolution Training Bundle All through this self-paced training, you will get engaging learning materials with engaging video lessons and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Accreditation All of our courses included in this Conflict Resolution Training bundleare fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your Conflict Resolution Training course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Anyone with a curious mind and an eagerness to learn can take this Conflict Resolution Training bundle. Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Conflict Resolution Training bundle will help you uplift your career or guide you to a new one.
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access
Oven cleaning is an essential task that is often overlooked, yet it plays a crucial role in kitchen hygiene and the efficiency of cooking appliances. Whether it's a home kitchen oven or an industrial furnace, regular cleaning ensures that these appliances operate at their best and last longer. This Oven Cleaning Course aims to provide a thorough understanding of oven cleaning, covering various aspects from basic concepts to safety protocols.
EUSR SHEA Power Course The EUSR SHEA Power course provides essential Safety, Health and Environmental Awareness (SHEA) training for those working on or near the UK electricity network. This one-day course is suitable for individuals entering or already employed in the power, utilities, and infrastructure sectors. Accredited by EUSR (Energy & Utility Skills Register), the SHEA Power passport is widely recognised by employers such as National Grid, UK Power Networks, Scottish Power, and others as a core requirement for site access. ✅ 1-day course – practical and industry-focused ✅ Delivered live online via Microsoft Teams ✅ Covers key power sector risks, responsibilities, and safe working practices ✅ EUSR registration valid for 3 years ✅ Ideal for contractors, operatives, and engineers working on or around power assets The EUSR SHEA Power course is your gateway to safer working in the power industry. Gain the knowledge and certification needed to access high-voltage and power infrastructure sites across the UK. https://www.mjtrainingsolutions.co.uk/courses/eusr-shea-power/
ESI’s Collaborative Selling micro-credential explores the importance of the Customer to improved and faster sales performance. This self-directed course helps the learner to understand how, by re-framing how they view the world from a different perspective, they can improve sales and reduce their sales cycle.
Learn how to become financially stable or help someone become one in this very comprehensive course! Description: To be able to discipline yourself with your finances, you have to understand the cause on why you are spending too much or why spend carelessly. This course will be providing the guidelines in money management. You will learn how to start to care about your finances and know the perspective of professionals and advisers on how they discipline themselves with their finances. You will also be able to teach children how to manage their money as early as possible for them to get used to money management. Who is the course for? Businessmen or professionals who are in the financial industry. People who have an interest in managing their finances. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Complete Money Management course is a useful qualification to possess, and would be beneficial for: Accounting Officer Analyst Businessmen Financial Advisers Financial Consultant Financial Manager. The Complete Money Management Course Beginning Early to Do Better - The Lemonade Way 00:30:00 How To Teach Kids to Manage Money 00:30:00 Money Management Tips For Teenagers 00:30:00 Money Management Tips for Families 00:15:00 How To Manage Money for Home Business Ventures 00:15:00 Ways To Motivate Yourself when the Chips are Down 00:30:00 Protecting Yourself from Illegal Money Management Schemes 00:30:00 Where Should You Invest Money 00:30:00 Money Management Strategies 00:30:00 The Future Of Money Management 00:15:00 Mock Exam Mock Exam - The Complete Money Management Course 00:20:00 Final Exam Final Exam - The Complete Money Management Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
This online course introduces a model for determining and analysing market value vs fair value of an individual art work. LEVEL 3: Fair Value Analysis This is the third online course in our 'Pathway to become an art market analyst'. This course is a building block on both Big Data and the Art Market (Level 1) and Artist Market Analysis (Level 2), and takes the participant on an analytical journey to establish the market value and the fair value of an individual art object. The analysis is based on the Damien Hirst data provided in Level 2: Artist Market Analysis, and it is important that you finish this course before going on to Level 3. The course introduces participants to the difference between market value and fair value, and provides a practical guide for using market trends to analyse and adjust comparable transactions, and to use this to help establish market value. The ArtTactic Market Metrics from Level 2: Artist Market Analysis, is brought into the analysis to establish the 'Fair Value' of the art work. In addition to this, we will provide a 15 minute online Excel workshop on how to analyse comparable transactions using a subset of the data provided in the Level 2 online course. The course includes: Videos: You will have access to 1h 10m of online video content. The content of this course is building on ArtTactic's own framework for fair analysis and what Anders Petterson is regularly teaching for Art Business programmes at Sotheby's Institute in London. The course also include a 15 minutes Excel workshop. Slides: The students can download pdf copies of the slides used in the presentations. Excel spreadsheet: The student will have access to a subset of data (auction data for Damien Hirst) and a spreadsheet with both tables and graphical tools. Certificate of Completion [NEW]: The student will be issued with a certificate of completion when all the online videos have been completed. CPD Accredited: Our courses have been independently evaluated for Continuing Professional Development (CPD) purposes by The CPD Certification Service. Certification: Continuing Professional Development (CPD) Our courses have been independently evaluated for Continuing Professional Development (CPD) purposes by The CPD Certification Service. This means our courses comply with universally accepted principles of Continual Professional Development (CPD) and have been structured to meet the criteria of personal development plans. Join one of the online courses below and get an ArtTactic Certificate of Completion with the Continuing Professional Development (CPD) certification stamp. Your Instructor Anders Petterson, Founder of ArtTactic Anders Petterson is a leading authority on the art market, with particular focus on art market research and analysis. He is the Founder and Managing Director of ArtTactic, a London-based art market research and data intelligence company he set up in 2001. All the online courses are based on his own experience in collecting, analysing and presenting data on the global art market, and the courses will give an insight into how ArtTactic conceptualizes, designs and executes research projects linked to art market and introduces analytical models to better understand the value of art. Anders is regularly lecturing on MA and Executive courses at Sotheby's Institute, Christie's Education and ESA Business School (Beirut) covering topic such as Art Market Analysis, Art & Technology and NFTs as well as Art as an Asset Class. He is also a regular speaker on these topics at international conferences and seminars. ArtTactic is also well-known for its industry research on the art market and its intersection with other industries, such as the Deloitte | ArtTactic Art & Finance Report, TEFAF Art Dealer Finance Report 2018, and the TEFAF Art Patronage Report 2020. ArtTactic has also produced the Hiscox Online Art Trade Report annually since 2013. Anders Petterson is a founding Board Member of Professional Advisors to the International Art Market (PAIAM), a role he had between 2011 and 2021. PAIAM was founded in London in 2011 bringing together professionals who provide specialist services to the art market.such as lawyers, accountants, tax advisors, insurance specialists and logistics experts, amongst others. Connect on LinkedIn Course Curriculum Introduction Introduction to Fair Value Analysis (1:39) Fair Value Analysis Market Value vs Fair Value (4:24) Artwork Analysis - Object Qualities (9:40) Market Trend Analysis & Value Adjustments (7:10) Comparable Transaction Analysis (9:30) Market Value Analysis (6:45) Fair Value Analysis (11:03) Excel Workshop - Comparable transaction analysis + Sample Analysis Excel Workshop - Comparable Transactions (12:31) SAMPLE: Damien Hirst - Fair Value Analysis Summary Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own. It's important to note that this is a SINGLE-user only subscription (see T&Cs). Contact us if you are looking for a team discount on info@arttactic.com.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.Is this course for me?We have a broad and diverse set of students taking these courses in terms of geography, age and professional backgrounds. Based on our experience so far, the courses have attracted non-art market professionals that are looking to explore opportunities in the art market or the broader art industry - and are looking for tools to help them navigate and better understand where these opportunities might exist, and how their own interest and professional background could fit in. At the other end, we also have seen a strong interest from the art trade who are looking at exploring more quantitative and data-driven methods for their own business and to meet the demand for an increasingly data-hungry client base. However, if you have any questions, please contact us and we can set up a call to discuss what course option might be the best for you.