1766 Courses delivered On Demand

Job Interview Preparation for Employees & candidates Approved Online Training

To provide the knowledge and skills required to perform an internal audit of part of a Food safety management system based on ISO 22000 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.

To provide the knowledge and skills required to perform an internal audit of part of a Information security management system based on ISO 27001 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.

To provide the knowledge and skills required to perform an internal audit of part of a occupational health and safety management system based on ISO 45001 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.

To provide the knowledge and skills required to perform an internal audit of part of a Service management system based on ISO 20000 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.

Description Druidism Diploma Discover the mystical world of ancient druidic traditions with the online Druidism Diploma course. Designed for those keen to explore the depths of the druidic way of life, this online programme offers an immersive journey into the spiritual, philosophical, and cultural aspects of Druidism, from its ancient roots to its modern manifestations. The course starts by exploring the ancient roots of Druidism, tracing its origins and historical significance. Here, learners gain a foundational understanding of how Druidism has evolved over the centuries, playing a pivotal role in the spiritual and cultural landscapes of various societies. The ancient practices and traditions provide a rich backdrop for what follows in the subsequent modules. Delving into the heart of the course, the section on Druidic Rituals and Ceremonies offers a comprehensive overview of the rites and practices integral to Druidism. These rituals, ranging from initiation ceremonies to seasonal celebrations, form the crux of Druidic spirituality and provide students with an intimate understanding of their symbolic importance. Symbols and Sacred Objects of Druidism are another essential topic, shedding light on the intricate artefacts and emblems that have held significance in Druidic traditions. Through this module, learners gain insights into the meanings and stories behind these revered objects. Understanding the Druidic orders is vital for anyone studying this field. The module on Bards, Ovates, and Druids: The Three Orders elaborates on the roles and responsibilities of these orders, illuminating their distinctive paths and the ways in which they've shaped Druidic practices over time. Modern Druidry and Revival Movements come under focus next, highlighting the resurgence of Druidic beliefs in contemporary times. Through this module, students will comprehend the ways in which Druidism has been adapted and reintegrated into modern spiritual practices, ensuring its continuity and relevance. Druidic Philosophy and Worldview offers a deep exploration into the beliefs, values, and worldviews held by Druids. This unit provides learners with an understanding of the ethical and moral compass that governs Druidic practices. Incorporating Druidism into daily life is a transformative experience. The module on Druidic Practices in Everyday Life offers practical guidance on how these ancient traditions can be woven into the tapestry of modern living, infusing one's daily routines with Druidic spirituality. Druidism boasts a rich tapestry of Mythology and Legends, and this course provides an expansive look into the tales, myths, and stories that have shaped Druidic traditions over centuries. These narratives not only entertain but also impart wisdom, lessons, and moral values that are quintessential to Druidism. The Influence of Druidism on Popular Culture is an intriguing section that throws light on how Druidic symbols, practices, and philosophies have permeated books, films, music, and art, underscoring the pervasive nature of these ancient traditions in contemporary media. Finally, the course culminates with The Future of Druidry, a contemplative module that considers the trajectory of Druidism in the coming years, ensuring students leave with a holistic understanding of the past, present, and potential future of this enduring spiritual tradition. In conclusion, the online Druidism Diploma offers a comprehensive exploration of the multi-faceted world of Druidic traditions. Whether you're a spiritual seeker or a history enthusiast, this course promises to enlighten, inspire, and transform. Join today and embark on a journey into the ancient world of Druidism. What you will learn 1:The Ancient Roots of Druidism 2:Druidic Rituals and Ceremonies 3:Symbols and Sacred Objects of Druidism 4:Bards, Ovates, and Druids: The Three Orders 5:Modern Druidry and Revival Movements 6:Druidic Philosophy and Worldview 7:Druidic Practices in Everyday Life 8:Mythology and Legends in Druidism 9:The Influence of Druidism on Popular Culture 10:The Future of Druidry Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Papal History Diploma Welcome to our latest offering, the Papal History Diploma. This pioneering course opens the door to the captivating history of the papacy, offering a comprehensive and engaging examination of the papal lineage. Ideal for history enthusiasts, scholars, theologians, and anyone curious about the evolution of this key position within the Catholic Church, this diploma offers an immersive journey through history from the comfort of your own home. The Papal History Diploma commences with 'The Papacy's Genesis', an exploration of the origins of the papacy, the earliest popes, and the shaping of the position over time. As students progress, they will journey through the complex role the papacy played during the Middle Ages, a time when the popes significantly influenced European politics and culture. Following on, the course traverses the era of the 'Renaissance Popes', a pivotal period where papal authority expanded beyond the religious realm, influencing art, culture, and politics. The intriguing lives and reigns of these Renaissance popes serve as fascinating studies in the blending of spiritual leadership and secular influence. Our Papal History Diploma doesn't stop there. It embarks on an exploration of the papacy during the Age of Enlightenment, focusing on the clash and convergence of religious doctrine and emerging scientific ideas. Subsequently, the course delves into the turbulent 19th Century, dissecting the challenges and changes experienced by the papacy in an era of revolution and innovation. The course then explores the role of the papacy during the World Wars, an era marked by conflict and upheaval, and how the Vatican navigated these tumultuous times. Students will gain deep insights into the decisions, responses, and influences of the popes during these critical periods in world history. Further on, the course illuminates the transformative events of 'Vatican II and Modern Papacy', examining the impact of these major reforms and how they have shaped the contemporary papacy. Following this, it engages with 'The Papacy in the 21st Century', considering the modern role of the pope and how this office continues to evolve in our increasingly globalised world. Our Papal History Diploma isn't afraid to confront controversy. The section on 'Scandals, Criticisms, and Reforms' presents a balanced and critical view of the papacy, probing into some of the most challenging moments in papal history, whilst also examining the steps taken towards reform. Finally, we reflect on the 'Legacy of the Papacy', assessing the enduring influence and role of the papacy within the Church and the wider world. It provides a holistic understanding of the papacy, not just as a religious position, but also as a political and cultural institution. This Papal History Diploma is an online course, allowing for flexible study at your own pace, with ample opportunities for engagement and interaction. Whether you are pursuing academic interest, personal enrichment, or professional development, this course promises a journey of discovery, engaging your intellectual curiosity and broadening your historical understanding. Embark on this journey today and immerse yourself in the multifaceted world of papal history. With our Papal History Diploma, you are not just learning about history; you are engaging with it, understanding it, and appreciating its continuing relevance in our world today. Enrol now and begin your exploration into the captivating narrative of papal history. What you will learn 1:The Papacy's Genesis 2:Middle Ages and the Papacy 3:The Renaissance Popes 4:Papacy in the Age of Enlightenment 5:The Popes of the 19th Century 6:The Papacy in the World Wars 7:Vatican II and Modern Papacy 8:The Papacy in the 21st Century 9:Scandals, Criticisms, and Reforms 10:Legacy of the Papacy Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Consumer Psychology Diploma Embark on a captivating journey into the world of consumer attitudes, decisions, and behaviours with the online Consumer Psychology Diploma. This course, meticulously designed to provide a comprehensive overview of the subject, will enrich your understanding of the diverse factors shaping consumer behaviour. It's a golden opportunity for anyone aiming to deepen their knowledge in this field, which is fundamental to sectors like marketing, sales, product development, and more. The Consumer Psychology Diploma delivers a thorough understanding of the psychological influences on consumer choices. The course first sets the foundation with an introduction to consumer psychology, presenting learners with a clear perspective of its principles and application. It then moves on to explore the psychology behind consumer decision-making, examining the array of factors that play a role in shaping choices and preferences. One of the core units in the course scrutinises the impact of culture and society on consumer behaviour. It focuses on how societal norms and cultural values influence consumer choices, an understanding that is invaluable for anyone interacting with customers from diverse backgrounds. A vital part of the course is devoted to studying consumer personality and lifestyle. This segment helps participants understand how the individual's unique character traits and way of life affect their consumption patterns, equipping them to design better, more personalised strategies and campaigns. The Consumer Psychology Diploma also ventures into the fascinating realm of brand loyalty. Here, learners will comprehend the psychological underpinnings that engender a deep-seated allegiance to a brand, a critical asset for any business seeking long-term customer relationships. An equally engaging component is the exploration of the psychology of pricing. This segment demystifies how pricing affects consumer perception and purchasing decisions, an indispensable insight for any professional in sales or marketing. In the era of digital prevalence, the course rightly acknowledges the critical role of advertising. It assesses the impact of advertising on consumer psychology, providing an in-depth understanding of how different advertising techniques can sway consumer emotions, perceptions, and decisions. With the digital revolution transforming consumer habits, the course has a dedicated unit discussing consumer psychology in the digital age. It examines how the online environment is redefining the way consumers interact with brands and make purchasing decisions. The Consumer Psychology Diploma ensures to instil a strong ethical compass in learners. It addresses the ethical considerations in consumer psychology, underlining the importance of integrity and fairness in dealing with consumers. Finally, the course culminates with a discerning look into the future trends in consumer psychology, equipping learners with the foresight to anticipate and adapt to the changing consumer landscape. In essence, the online Consumer Psychology Diploma is an engaging, comprehensive exploration into the complex world of consumer behaviour. It blends theoretical knowledge with practical insight, ensuring learners are equipped with the understanding and skills necessary to navigate the rapidly changing consumer landscape. This course promises a rewarding learning experience that has far-reaching benefits for professionals across a range of sectors. Take this exciting step towards understanding the psychology behind consumer behaviour, decision-making, and loyalty. Enrol in the Consumer Psychology Diploma today! What you will learn 1:Understanding Consumer Psychology 2:The Psychology of Consumer Decision Making 3:The Impact of Culture and Society on Consumer Behaviour 4:Consumer Personality and Lifestyle 5:The Psychology of Brand Loyalty 6:The Psychology of Pricing 7:The Impact of Advertising on Consumer Psychology 8:Consumer Psychology in the Digital Age 9:Ethical Considerations in Consumer Psychology 10:Future Trends in Consumer Psychology Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description British History Diploma Embark on a captivating journey through time and experience Britain's storied past with our British History Diploma. This comprehensive online course dives deep into the riveting narrative of British history, charting the course of the nation from the earliest periods to the current epoch. From the Roman invasion to Brexit, this course covers it all, providing a well-rounded understanding of Britain's unique narrative. The British History Diploma commences with an exploration of the Celts, laying the groundwork for an understanding of early British history. This chapter delves into the Roman invasion of Britain, tracing the impact of this major historical event on the fabric of British society and culture. From there, the course continues with a detailed look at the Anglo-Saxon invasion, weaving a tale of survival, struggle, and the emergence of the Kingdom of England. The saga of the Norman Conquest and the tumultuous Middle Ages follows, offering insights into a period often shrouded in mystery and misconception. Moving forward in time, the British History Diploma then explores the dynamic era of the Tudors and the Reformation, a time of monumental changes in religion, politics, and society. You will witness the unfolding of events that dramatically reshaped Britain, and indeed, the entire world. Next, the course guides you through the English Civil War and the Restoration, two defining periods of conflict and change. Each era is explored in detail, providing you with a vivid understanding of the forces that shaped Britain's past. The British History Diploma then navigates the waves of the Georgian era, characterised by cultural refinement, economic growth, and the beginnings of the Industrial Revolution. The subsequent Victorian Era and the Age of Imperialism come under scrutiny, as you delve into the complexities of a time that saw Britain at the pinnacle of global power. Of course, no study of British history would be complete without a comprehensive understanding of the two World Wars. This course delves into the dramatic impact of these conflicts on Britain, exploring the profound changes they wrought on society, politics, and the world at large. In the final stages of the British History Diploma, the narrative shifts to post-war Britain, investigating the establishment of the welfare state and the societal transformations of this era. You'll grasp the significant shifts in societal norms, politics, and culture during this period. Finally, the British History Diploma brings you to the present day, analysing Brexit and the challenges of the 21st century. This concluding section serves to contextualise the modern world within the broader framework of British history. Throughout this online journey, you'll be guided by expert instructors, providing enlightening commentary and insight. The British History Diploma presents a compelling blend of historical analysis, engaging narratives, and interactive online learning, ensuring a rewarding and enriching educational experience. Whether you're a history enthusiast, a student seeking to bolster your knowledge, or simply curious about Britain's rich history, the British History Diploma provides a comprehensive and accessible way to explore this fascinating subject from the comfort of your own home. Engage with the past, understand the present, and glimpse into the future - the British History Diploma awaits your enrolment. What you will learn 1:The Celts and the Roman Invasion of Britain 2:The Anglo-Saxon Invasion and the Rise of the Kingdom of England 3:The Norman Conquest and the Middle Ages 4:The Tudors and the Reformation 5:The English Civil War and the Restoration 6:The Georgian Era and the Industrial Revolution 7:The Victorian Era and Imperialism 8:The World Wars and their Impact on Britain 9:The Post-War Era: Welfare State and Social Change 10:Britain in the Modern World: Brexit and the Challenges of the 21st Century Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Getting Started The QUALIFI Level 3 Diploma in Introduction to Management programme aims to provide a career path for learners who wish to develop their core capabilities within the business sector. It is designed for those with management responsibilities but no formal training and is particularly suited to practising team leaders seeking to move to the next management level. Furthermore, it will provide an entry-level qualification for those who have studied Business-related subjects at Level 3 and wish to gain skills and competencies for employment in a management setting. In addition, the industry has recognised that leadership and management training is essential for business growth, particularly in high-tech, high-paced business environments that need to respond to a rapidly changing environment. To achieve this, the vital attributes of being able to communicate, inspire and lead often need to be improved, which are crucial to achieving organisational success. Key Benefits Introduction to business operations management to facilitate organisational excellence. Understand financial recording and reporting requirements to interpret financial information. Examine the value of team and effective team management. Introduction to leadership skills Understand the organisation's culture and the significance of an ethical business approach. Understand the concept of workplace welfare Key Highlights Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our QUALIFI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI 3 Diploma in Introduction to Management can open many career pathways including, but not limited to: Operations Manager with an estimated average salary of £28,000 per annum Office Manager, with an estimated average salary of £30,000 per annum Financial Planner with an estimated average salary of £22,000 per annum Program Manager with an estimated average salary of £25,000 per annum Junior Manager with an estimated average salary of £22,000 per annum Business Analyst with an estimated average salary of £30,000 per annum Fleet Manager, with an estimated average salary of £25,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Entry Requirements The qualification has been designed to be accessible without artificial barriers restricting access and progression. Entry to the staff will be through a centre interview, and learners will be expected to hold the following: qualifications at Level 2 or; work experience in a business environment and demonstrate ambition with clear career goals; Level 3 qualification in another discipline and want to develop their careers in management. Progression Upon completing this Level 3 diploma, learners can progress to a QUALIFI Level 4 qualification. Learners can also step directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Managing Business Operations Reference No : A/617/5537 Credit : 10 || TQT : 100 This unit aims to familiarise learners with the essential aspects of businesses and their operations in both external and internal business environments. The unit emphasises that operational control and sound policies and best practices lead to organisational excellence. UNIT2- An Introduction to Finance Reference No : F/617/5538 Credit : 10 || TQT : 100 This unit introduces learners to practical accounting and financial reporting techniques managers in business organisations use. Learners will gain an understanding of the budgetary control process. UNIT3- Working in Teams Reference No : J/617/5539 Credit : 10 || TQT : 100 To understand units role within organisations and how the human elements interact. The unit also examines the value of team and group working and how these are formed and work together. UNIT4- An Introduction to Leadership Skills Reference No : A/617/5540 Credit : 10 || TQT : 100 This unit aims to provide the learner with an introduction to leadership skills, how they can be identified and developed, and to show the importance of motivating others. UNIT5- Organisational Culture Reference No : F/617/5541 Credit : 10 || TQT : 100 To understand aspects of an organisation's culture, its effects on its activities and management, and the significance of an ethical business approach. UNIT6- Workplace Welfare Reference No : J/617/5542 Credit : 10 || TQT : 100 To understand that workforce welfare ensures that everybody employed within the organisation is valued. To comprehend health and safety responsibilities and benefits gained from being part of the organisation. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.