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***Diploma in Leadership & Management*** This Level 7 Leadership & Management course will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. The term 'leader' refers to someone who is followed by others, while 'manager' refers to someone who has people working for them. To guide his or her team to achieve organizational goals, a successful business owner must be both an influential leader and an active manager. Whether you are a novice or a seasoned pro, this Training Tale course will help you develop the leader within you. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this course. This Level 7 Leadership & Management course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Leadership & Management course, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Course to learn how to improve your leadership and management skills. Learning Outcomes After completing this Leadership & Management Course you will be able to: Become a successful leader. Distinguish between management and leadership and their impact. Encourage and reward workers who increase their production. Improve your professional communication skills. Examine various approaches, causes, and tactics that can help you advance your leadership skills and capabilities. Define the terms 'delegation' and 'leading by example.' Improve your team-building abilities. Give and receive positive reviews. Improve interviewing skills for effective employee recruitment. Why Choose Diploma in Leadership & Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Leadership & Management Course. Leadership & Management Course developed by industry experts. Leadership & Management Course MCQ quiz after each module to assess your learning. Leadership & Management CourseAutomated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Leadership & Management Course course. ***Diploma in Leadership & Management*** Course 01: Diploma in Leadership & Management Course 02: Level 2 Diploma in Business Administration Course 03: Level 3 Business Administration ***Other Benefits of Diploma in Leadership & Management Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Understanding Management & Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 9: Strategic Leadership Module 10: Stress Management ---------------------------- Assessment Method After you have finished the Diploma in Leadership & Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Leadership & Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Leadership and Management Course is for anyone serious about their professional development. This Leadership and Management Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership and Management Course. Requirements There are no specific requirements for this Leadership and Management Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Project Leadership Skills - Français (On-Demand) Pour être efficace au sein d'une organisation, les responsables de projet doivent avoir une grande variété de compétences et d'aptitudes. Parmi celles-ci figurent: la création et l'exécution d'une vision; motiver les autres; influencer sans autorité; la mise en réseau; communiquer haut, bas et latéralement; la négociation; gestion des parties prenantes; et gérer les conflits. Cet atelier vise à développer les compétences générales essentielles à la direction d'une équipe et à la création d'un changement d'entreprise durable. Les participants auront un aperçu des sciences sociales et de la science du cerveau pour motiver et responsabiliser les autres. Ils apprendront et expérimenteront diverses stratégies et tactiques d'influence. Les participants découvriront également leurs préférences personnelles en matière de communication, leurs points forts et leurs angles morts et apprendront comment communiquer au mieux avec d'autres personnes qu'ils jugent «difficiles». Ils apprendront mieux à gérer le côté humain du changement et à apprendre des stratégies pour gérer chaque étape. Dans le processus. Les activités pratiques de négociation et de gestion des conflits renforcent l'apprentissage théorique, l'enracinant dans la vie réelle et le rendant exploitable. What you will Learn At the end of this program, you will be able to: Explain the importance of a vision in driving motivation and engagement Apply a scientific approach to better motivate those around you Strategically maximize your personal and positional power for better project results Determine influence and network development strategies necessary for personal development Know how to respond to communication challenges related to different personality styles Make the link between the expectations of stakeholders and the success criteria of a project Assess key stakeholders across different dimensions of complexity Apply the four rules of principled negotiation to real-life conflict situations Recognize key aspects of a physiological response to conflict Make the right choice of tools and techniques to "demine" an emotional situation Maximize different strategies and tactics to manage ambiguity at work Manage vision and purpose / Motivate others Communication and alignment with the vision Link the present to the future The Importance of Purpose The art and science of motivation Network development and influence Positive policy and project success Types of power in an organization power and influence Network Development Best Practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder management / Negotiation Identification of stakeholders Stakeholder analysis The basics of negotiation reasoned negotiation Manage the conflict Conflict dynamics The Anatomy of Conflict Conflict management approaches and tools Dealing with Ambiguity

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Event and Hospitality Management will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Event and Hospitality Management will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Event and Hospitality Management and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Event and Hospitality Management is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Event and Hospitality Management. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Event and Hospitality Management will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Event Planner Event Planning 01:33:00 Steps for Planning an Event 02:24:00 Invitations, Greetings, and Dress Code 01:09:00 Table Manners and Table Settings 01:51:00 The Event 01:09:00 What is Event Management 01:48:00 Types of Events 01:57:00 Hospitality Management Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Environmental and Energy Management Course offers a robust foundation for understanding the critical challenges and solutions shaping today’s ecological and energy landscapes. Divided into two comprehensive parts, this course explores environmental health, pollution, climate change, and the legal frameworks protecting our natural world. You’ll gain insight into key topics such as waste management, air and water quality, plastic pollution, and the economic impact of environmental policies. The curriculum also covers international agreements like the Kyoto Protocol and Paris Agreement, highlighting global efforts to safeguard the environment. The second part of the course shifts focus to sustainable energy, providing an in-depth look at renewable sources including solar, wind, bioenergy, geothermal, and tidal power. You will explore the environmental effects of energy production and the future direction of renewable energy in the UK. This diploma equips learners with the knowledge needed to understand and evaluate energy systems within the context of sustainable development. Whether you’re aiming to broaden your expertise or enhance your professional qualifications, this course delivers clear, insightful knowledge tailored for today’s environmental and energy sectors. Environmental and Energy Management Combo Training Included: Course 01: Environmental Management Certificate Course 02: Energy Consultant Diploma Key Features CPD Accredited Environmental and Energy Management courses Instant 2 PDF certificate Fully online, interactive Environmental and Energy Management course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Environmental and Energy Management course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Environmental and Energy Management training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Environmental and Energy Management course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Curriculum Course 01: Environmental Management Certificate Module 01: Intro to Environmental Health Module 02: Waste, Pollution and Pollutants Module 03: Environment, Pollution, Climate Change and Health Module 04: Recovering Resources and Managing Waste Module 05: Food Waste Module 06: Plastic Module 07: Air Pollution Module 08: Water Module 09: Environmental Sustainability Module 10: Legal System Module 11: What is Environmental Law Module 12: International Environment Law Module 13: Environmental Organisations Module 14: National Environmental Legacy Act Module 15: The Environment and Economics Part 1 Module 16: The Environment and Economics Part 2 Module 17: Climate Change Module 18: Environmental Impact Assessment Module 19: Nature Conservation Module 20: Kyoto Protocol and Paris Agreement Module 21: Sustainable Development Module 22: Compliance and Governance of Law Module 23: Right to Information, Participation and Justice Module 24: Enforcement of Environmental Law Course 02: Energy Consultant Diploma Module 01: An Introduction to Sustainable Energy Module 02: Solar Energy: Thermal Module 03: Solar Energy: Photovoltaics Module 04: Wind Energy Module 05: Bioenergy Module 06: Geothermal Energy Module 07: Tidal Energy Module 08: Environmental Impacts: A Global and Regional Assessment Module 09: Renewable Energy and Sustainable Development Module 10: The Future of Renewable Energy in the UK into the 2020s and Beyond Accreditation All of our courses are fully accredited, including this course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Environmental and Energy Management basics. Requirements No prior degree or experience is required to enrol in this course. Certificates Certificate of completion Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Overview This comprehensive course on Ground Handling and Aviation Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Ground Handling and Aviation Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Ground Handling and Aviation Management. It is available to all students, of all academic backgrounds. Requirements Our Ground Handling and Aviation Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc   Course Curriculum 21 sections • 21 lectures • 04:58:00 total length •Introduction to Aviation: 01:44:00 •Airside Markings, Designators, Lights: 00:08:00 •GROUND HANDLING AVIATION TERMS AND ABBREVIATIONS D.G.C.A AND IT'S FUNCTIONS ATC: 02:28:00 •PROCESS FLOW WORK CHART FOR GROUND SERVICES: 00:26:00 •Air Transport Safety and Security, Dangerous Goods: 00:20:00 •IMMIGRATION & CUSTOMS - DEPARTURE/ ARRIVAL FACILITIES AT THE AIRPORT: 00:20:00 •BAGGAGE TRACING ROUTING OF THE PASSENGER WITH BAGGAGE: 00:12:00 •RAMP SERVICES/ EQUIPMENTS: 00:19:00 •Important Labels/ Signs/ Airport Codes/ Countries Capital: 00:11:00 •Aviation Management - Further Reading: 00:26:00 •Aviation law and Insurance: 03:20:00 •Ramp Rules and Regulations: 00:58:00 •Cabin/ Inflight Crew: 03:16:00 •Grooming: 01:04:00 •Effective communication Skills: 02:46:00 •Interview Skills: 01:24:00 •Understanding Body language: 01:02:00 •Customer Relationship Management- CRM: 03:20:00 •IATA Guidelines- Reconnecting the World during COVID: 01:48:00 •Airport Planning and Development Manual: 03:04:00 •Operation Control Center: 00:22:00

Description: Time Management refers to the process of planning, organizing and exercising conscious control over time. Effective Time Management helps you to get more work done in less time even when you are in a hurry. In the Time Management Skills - Video Training Course, you will learn the practical time management skills. The course will teach you how to identify goals, the ways of efficient energy distribution and time logs. Throughout the course, you will also be able to manage your time based on your style, and you will be able to build your toolbox. Finally, the course will help you to apply your plan into action. The purpose of the course is to help you to manage your time so that you can find enough and sufficient time for your essential tasks within deadlines. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Time Management Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Time Management Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00

Description: Matching the skills sets of thousands of people for a single open position could be exhausting. But you don't have to waste your time if you learn the tricks of how to filter the right people, with the help of this HR Management Online Course. First, this course will introduce you to the working mechanism of how HR management works. You will discover the processes of recruitment, interviewing, retention and orientation. You will also learn to manage health & safety, different sorts of harassment and much more. Next you focus on developing your leadership skills by learning to inspire your team, incentivize, improve charisma and authority. You will also be able to deal with crisis situations and dissident employees as well. Finally you will look at HR management from a psychological perspective, and learn different theories, motivating yourself along with the employees. Overall the course covers a lot of ground in HR management and also helps you stand out by improving your leadership skills. And getting this course now will also help you get recruited easily as you will learn to think like a HR manager. Who is the course for? Individuals looking to start a new career in human resources or recruitment People who want to improve their skills and develop their career further in HR management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: HR Management Online Course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: HR Manager Recruitment consultant HR Administrator HR Assistant HR Management Online Course - Updated Version Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 HR Management Online Course - Old Version Human Resource Management Concepts Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Advanced Diploma in Human Resource Management 00:00:00 HR and Leadership Skills INTRODUCTION 00:30:00 WHAT MAKES A GREAT LEADER? 01:00:00 HOW TO INSPIRE YOUR TEAM 01:00:00 HOW TO INCENTIVIZE THE RIGHT WAY 01:00:00 HOW TO INCREASE YOUR CHARISMA AND AUTHORITY 01:00:00 HOW TO DEAL WITH A CRISIS 01:00:00 IS IT BETTER TO BE FEARED OR LIKED? 01:00:00 DEALING WITH DISSIDENTS 01:00:00 CREATING TEAMS AND ENCOURAGING TEAMWORK 00:30:00 UNDERSTANDING CHARACTERS AND CHOOSING THE RIGHT PERSON 00:30:00 THE 10 MOST POWERFUL TIPS FOR LEADERS 00:30:00 CONCLUSION 00:15:00 HR Management Module One - Getting Started 01:00:00 Module Two - A Psychological Approach 01:00:00 Module Three - Object-Oriented Theory 01:00:00 Module Four - Using Reinforcement Theory 01:00:00 Module Five - Using Expectancy Theory 01:00:00 Module Six - Personality's Role in Motivation 01:00:00 Module Seven - Setting Goals 01:00:00 Module Eight - A Personal Toolbox 01:00:00 Module Nine - Motivation on the Job 01:00:00 Module Ten - Addressing Specific Morale Issues 01:00:00 Module Eleven - Keeping Yourself Motivated 00:30:00 Module Twelve - Wrapping Up 00:30:00 HR Management: Employee Motivation- Activities 00:00:00 Mock Exam Mock Exam- HR Management Online Course 00:30:00 Final Exam Final Exam- HR Management Online Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you want to start a career in Logistics Management? Are you interested in learning the Logistics management skills and knowledge needed for this role but do not know where to start? To expand your professional career, enrol in this Level 4 Logistics Management course right now. This Level 4 Logistics Management course is designed to provide you with a solid understanding of logistics, ensuring that you are familiar with the components of a logistics system as well as the many types of logistics management. The course will also introduce you to the topic of business logistics and the goals of logistics management. This Level 4 Logistics Management Course comprises a series of easy-to-digest, in-depth lessons that will offer you a deep, expert level of knowledge. This course will provide you with the skills you need to land your dream job. Enrol now and start learning. Learning Outcomes After completing this Level 4 Logistics Management course, you will be able to - Describe logistics management as well as what it entails. Build a strong logistics system. Describe supply chain management and supply chain movement. Know about sourcing, purchasing, and procurement. Explain various distribution networks. Keep track of your supplier relationships. Investigate resource management and planning. Recognize the connection between transportation and logistics. Why Choose Level 4 Logistics Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Level 4 Logistics Management Bundle Course Course 01: Level 4 Logistics Management Course 02: Minute Taking Course Course 03: Level 7 Diploma in Facilities Management Course ***Other Benefits of Level 4 Logistics Management Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 4 Logistics Management course ] Course Curriculum Level 4 Logistics Management Module 01: An Overview of Logistics Management Module 02: Logistics, the Supply Chain and Competitive Strategy Module 03: Product Design, Cleaner Production and Packaging Module 04: Sustainable Purchasing and Procurement Module 05: Sustainable Warehousing Module 06: Understanding Customer Service Module 07: Basic Inventory Planning and Management Module 08: Freight Transport Management Module 09: Reverse Logistics and Recycling >> --------------------- << Assessment Method After completing each module of the Level 4 Logistics Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 4 Logistics Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 4 Logistics Management course is perfect for - Job Seekers Student Fresh Graduate Organisational Manager Company Owner Requirements There are no specific requirements for Level 4 Logistics Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 4 Logistics Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Start learning Diploma in Customer Relationship Management (CRM) that will give you enough knowledge and skills to build your dream career. About this course This Diploma in Customer Relationship Management (CRM) helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Diploma in Customer Relationship Management (CRM) is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For: This Diploma in Customer Relationship Management (CRM) is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Diploma in Customer Relationship Management (CRM) related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: An Overview of Customer Relationship Management Module 02: CRM Basics Module 03: CRM Principles Module 04: CRM in the Future Course Content Module 01: Introduction To Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis In CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future Of CRM Future of CRM 00:25:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

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This The Complete Agile Scrum Fundamentals Course Bundle consists of the following 30 CPD Accredited Premium courses - Course 01: Agile Scrum Master Certification Course 02: Agile Project Management Diploma Course 03: Project Management - Planning, Executing, Maintaining and Controlling Course 04: Practical Project Management Course 05: Lean Six Sigma White Belt course Course 06: Six Sigma Green Belt Diploma Course 07: Lean Leadership, Culture and Management - Online Diploma Course 08: Diploma in Lean Process and Six Sigma at QLS Level 5 Course 09: Process Improvement Course 10: Six Sigma Black Belt - Advance Diploma Course 11: Process Mapping: Toolkit Course 12: Optimizing Workspaces: The 5S Lean Methodology in Action Course 13: Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 Course 14: Team Management Course 15: Organizational Behaviour, HR and Leadership Course 16: RCA: Root Cause Analysis Course 17: Change Management Course 18: Lean Six Sigma White Belt course Course 19: Optimizing Workspaces: The 5S Lean Methodology in Action Course 20: CSR Policies & Supply Chain Management Course 21: Stakeholder Management Course 22: Fundamentals of Business Analysis Course 23: Organisation & People Management Course 24: Corporate Relationship Goals for Success Course 25: Strategic Business Management - Online Diploma Course Course 26: Business Strategy Planning Course 27: Enterprise Resource Planning (ERP) Course 28: Mastering the Art of Negotiation and Conflict Resolution Course 29: Financial Modelling for Decision Making and Business plan Course 30: Customer Relationship Management 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English and Communication Skills Course 07: Successful Business Networking Skills Course Course 08: Double Your Assertiveness, Confidence & Communication Skills Course 09: Public Speaking: Presentations like a Boss Course 10: Emotional Intelligence: Become EQ Counsellor Learning Outcome This tailor-made The Complete Agile Scrum Fundamentals Course bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This The Complete Agile Scrum Fundamentals Course Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. 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