4344 Courses delivered On Demand

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

When you hear about journal therapy among all the other therapies, the question of what it is may pop into your head right away. It is writing down our thoughts and emotions regarding our personal experiences in a notebook for therapeutic purposes. We can sort through recent events and potential issues by engaging in this form of private introspection. Although the majority of people recognize the potential advantages of journaling or maintaining a diary, the Journal Therapy Course acts as alternative medicine and its goal is to provide you with something much more substantial than a how-to manual for diary writing. It seeks to convince you of the cathartic benefits of genuine journal therapy and equip you with the knowledge and skills necessary to form your therapeutic writing habit. It also attempts to point to coaches and counsellors who are eager to include journal therapy into their practices in the direction of the methods and frameworks that will work best. The Journal Therapy Course introduces you to the frameworks and techniques for journal therapy as well as the equipment and setting required for productive, therapeutic journaling. Before being introduced to some of the most well-liked and successful strategies used in therapeutic writing, you'll also be given some potent journaling prompts to get you started. These include making lists, writing letters, documenting events, creating biographical statements, having conversations, and sprinting. Enrol in the Journal Therapy course to get a jump start on your career objectives! Learning Outcome When the course is over, you will: Recognize the therapeutic value of keeping a journal. Have a variety of workouts and journaling prompts available Know the many journaling methods available Understand the benefit of diary therapy on a psychological, emotional, and physical level Learn how to utilise a notebook to manage your stress, anxiety, and depression. Possess the assurance and resources necessary to interpret dreams using a dream journal Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Course Module 1: Introduction Module 2: Writing to Heal Module 3: Journal Therapy as a Treatment Method Module 4: Foundations of Therapeutic Writing Module 5: Structure of Journal Writing Module 6: What People Need to Write Module 7: The Six Windows Model Module 08: Writing to Help You Take Control of Your Own Life Module 09: Therapeutic vs Creative Journaling Module 10: Journaling for a Better Career and Self Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for - Students Recent graduates Job Seekers Requirements You will not need any prior background or expertise to enrol in this course. Career path People who want to succeed in both their personal and professional lives should enrol in our Journal Therapy course. Enrol in this Journal Therapy course to hear from thought leaders in the field and network with professionals all over the world. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Leadership Management: Leadership Management & Supervision for Team Leader Online Training This Leadership Management: Leadership Management will help you advance your career by providing you with the most up-to-date leadership and management information. The Leadership Management: Leadership Management course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. Unlock your leadership potential with our transformative Leadership & Management course. Gain essential skills for effective Leadership Management: leadership management in today's dynamic business world. Elevate your career with our comprehensive program. Enroll now and master the art of Leadership Management: leadership management for unparalleled success. Leadership Management: Leadership Management: Empower your future! Special Offers of this Leadership Management Course This Leadership Management Course includes a FREE PDF Certificate. Lifetime access to this Leadership Management Course Instant access to this Leadership Management: Leadership Management Course Get FREE Tutor Support from Monday to Friday in this Leadership Management: Leadership Management Course Courses are included in Leadership Management: Leadership Management Course Course 01: Level 7 Leadership and Management Course 02: Level 7 Project Management Course 03: Level 7 Business Management Course 04: Level 7 Operations Management Course 05: Level 7 Life Coaching [ Note: Free PDF certificate as soon as completing the Leadership Management: Leadership Management & Supervision for Team Leader Course] Leadership Management: Leadership Management & Supervision for Team Leader Online Training Training Industry Experts Designed this Leadership Management: Leadership Management course into 10 detailed modules. Course Curriculum of Leadership & Management level 7 Course: Module 1: Understanding Management and Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 9: Strategic Leadership Module 10: Stress Management Assessment Method of Leadership Management After completing each module of the Leadership Management: Leadership Management you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification Method of Leadership Management After completing the MCQ/Assignment assessment for this Leadership Management: Leadership Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Leadership Management: Leadership Management This Leadership Management Course is for anyone serious about their professional development. This Leadership Management course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership Management: Leadership Management Course. Requirements Leadership Management: Leadership Management Students who intend to enrol in this Leadership Management: Leadership Management Course must meet the following requirements: Leadership Management: Good command of the English language Leadership Management: Must be vivacious and self-driven Leadership Management: Minimum Basic computer knowledge Leadership Management: A minimum of 16 years of age is required Career path Leadership Management: Leadership Management & Supervision for Team Leader Training Level 7 Leadership & Management: Leadership Management Operations Manager Project Manager Team Leader Business Development Manager Certificates Certificate of completion Digital certificate - Included

Primary Teaching: Diploma in Primary Teaching Online Teaching professionals have expertly designed the Diploma in Primary Teaching: Primary Teaching course and its curriculum. The Diploma in Primary Teaching: Primary Teaching course comprises several comprehensive modules, each of which discusses an important aspect of teaching and learning that you can apply in the workplace. This Diploma in Primary Teaching: Primary Teaching course covers essential teaching topics like dealing with babies, assisting children with speech and language disorders, building strong relationships with your students through communication, the fundamentals of child psychology and many more. Our Diploma in Primary Teaching: Primary Teaching course is self-paced, which means you can study at your own pace. This Diploma in Primary Teaching: Primary Teaching course is suitable for both part-time and full-time students. Enrol in this Diploma in Primary Teaching: Primary Teaching course today to equip yourself with the necessary skills and knowledge to become a successful primary teacher. Main Course: Primary Teaching Gift 2 Courses included with Diploma in Primary Teaching: Primary Teaching course Course 01: Phonics Teaching Course Course 02: Speech & Language Therapy [ Note: Free PDF certificate as soon as completing the Diploma in Primary Teaching: Primary Teaching course] Primary Teaching: Diploma in Primary Teaching Course curriculum of the Diploma in Primary Teaching: Primary Teaching Course Industry Experts designed this Primary Teaching: Primary Teaching Course into 13 detailed Modules. Course Curriculum of Primary Teaching: Primary Teaching Course Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Initial Teacher Training Module 04: Types of Schools in the UK Module 05: Importance of Early Years in Development Module 06: EYFS Teaching Techniques Module 07: Child Development Module 08: Teaching Primary English Module 09: Teaching Primary Mathematics Module 10: Teaching Primary Science, Design and Technology Module 11: Teaching Other Primary Subjects Module 12: Children Having Special Education Needs or Disabilities Module 13: EYFS Framework in 2021 Module 14: Self-Management and Dealing with Stress Assessment Method of Diploma in Primary Teaching: Primary Teaching After completing each module of the Primary Teaching: Primary Teaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Diploma in Primary Teaching: Primary Teaching After completing the MCQ/Assignment assessment for this Primary Teaching: Primary Teaching course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Primary Teaching, Phonics Teaching With Speech & Language Therapy Training This Diploma in Primary Teaching: Primary Teaching course is ideal for anyone who wants to develop the skills and knowledge needed to work in education. Requirements Primary Teaching, Phonics Teaching With Speech & Language Therapy Training There are no specific requirements for this Diploma in Primary Teaching: Primary Teaching course because it does not require any advanced knowledge or skills. Career path Primary Teaching, Phonics Teaching With Speech & Language Therapy Training Enrol in the Diploma in Primary Teaching: Primary Teaching today to learn the skills and knowledge required to become a Primary Teacher. Certificates Certificate of completion Digital certificate - Included

Leadership Management & Team Leader This Leadership Management & Team Leader will help you advance your career by providing you with the most up-to-date leadership and management information. The Leadership Management & Team Leader course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this Leadership Management & Team Leader course. This Leadership Management & Team Leader course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of Leadership Management & Team Leader, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Leadership Management & Team Leader course to learn how to improve your leadership and management skills. ***Courses are included in Leadership Management & Team Leader Course Course 01: Leadership and Management Course 02: HR Management Course 03: Level 7 Project Management Course 04: Level 7 Operations Management Course 05: Level 4 Time Management [ Note: Free PDF certificate as soon as completing the Leadership Management: Leadership Management & Team Leader course ] Leadership Management & Team Leader Course Curriculum Leadership Management & Team Leader Module 1: Understanding Management and Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 9: Strategic Leadership Module 10: Stress Management Assessment Method of Leadership Management & Team Leader After completing each module of Leadership Management: Leadership Management & Team Leader you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification Method of Leadership Management & Team Leader After completing the MCQ/Assignment assessment for this Leadership Management: Leadership Management & Team Leader course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Leadership Management & Team Leader This Leadership Management & Team Leader Course is for anyone serious about their professional development. This Leadership Management & Team Leader course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership Management & Team Leader Course. Requirements Leadership Management & Team Leader There are no specific requirements for this Leadership Management: Leadership Management & Team Leader Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Leadership Management: Leadership Management & Team Leader Course must meet the following requirements: Leadership Management: Good command of the English language Leadership Management: Must be vivacious and self-driven Team Leader: Minimum Basic computer knowledge Team Leader: A minimum of 16 years of age is required Career path Leadership Management: Leadership Management Certificates Certificate of completion Digital certificate - Included

Say goodbye to the confusion and stress of employment law! Do you feel like navigating the complex world of employment law is a never-ending headache? Are you tired of worrying about compliance and legal issues? If so, our Employment Law course is just what you need! Regardless of your professional background, it cannot be avoided that this aspect of law touches everyone in one way or another. From company directors and HR managers to executives and employees, employment law affects us daily. In this course, we will give you a broad overview of employment law, which can be divided into eleven core modules; Fundamentals of employment law, legal recruitment processes, employment contracts, employee handbooks, disciplinary procedures, national minimum wage and national living wage, parental rights, sick pay, pension schemes, and workplace discrimination. Interested? Enrol now! What you will discover are the following: Learn the fundamentals of employment law Process of legal recruitment and enforcement Contracts of employment and registration Get an idea about disciplinary Procedures Find out National Living Wage and National Minimum Wage Learn about parental leave, ill pay, and pension plans Learn about discrimination on the job Understand workplace health and safety Learn what to do in employment Tribunals, Dismissals, and Grievances Understand data protection and workplace monitoring Along with the Employment Law course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Employment Law Central. Course Curriculum: Module 01: Basics of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Suitable for HR professionals with years of expertise. Suitable for business owners and top management. The course is designed to both train and inspire managers. Requirements To enrol in this Employment Law course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Employment Law, such as- Employment Counsel Employment Solicitor Commercial Litigation Real Estate Solicitor / Associate Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

The Project Administrator role in the UK offers lucrative job opportunities in the project management sector. With a growing demand for skilled professionals, this field presents an exciting career path. Recent statistics highlight a surge in hiring, with thousands of job vacancies available nationwide. The average salary for a Project Administrator ranges between £25,000 and £35,000 per year, with the potential for higher earnings based on experience and skills. Join the project management industry as a Project Administrator and embark on a rewarding journey filled with growth, advancement, and attractive financial prospects. Our Project Administrator course starts with the basics of Project Administrator and gradually progresses towards advanced topics. Therefore, each lesson of this Project Administrator course is intuitive and easy to understand. Learning Outcomes for the Project Administrator course: Understand the fundamentals of project management. Gain knowledge of PMBOK and PMI standards. Develop a global perspective on project management. Learn the stages of the project life cycle. Acquire skills in time and quality management. Enhance abilities in planning, scheduling, and resource management. Why would you choose the Project Administrator course: Lifetime access to course materials Full tutor support is available from Monday to Friday Learn skills at your own pace from the comfort of your home Accessible, informative learning modules designed by experts Get 24/7 help or advice from our email and live chat teams Study in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee Project administrator Curriculum Breakdown of the Project administrator Course Course Outline: Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Project administrator course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Project administrator. It is also great for professionals who are already working in Project administrator and want to get promoted at work. Requirements To enrol in this Project administrator course, all you need is a basic understanding of the English Language and an internet connection. Career path Project Coordinator: £25,000 to £40,000 per year Project Administrator: £22,000 to £35,000 per year Project Support Officer: £20,000 to £30,000 per year Project Scheduler: £24,000 to £38,000 per year Project Control Analyst: £28,000 to £45,000 per year Project Management Office (PMO) Administrator: £23,000 to £38,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Even the happiest couple will eventually feel that their relationship is no longer as satisfying and fulfiling as it once was. It may mean one or both partners want more but don't know how to express it. Alternatively, many difficulties can cause stress in your relationships, such as disagreements over parenting styles or intimate life, illnesses such as diabetes or cancer, job insecurity or mental health conditions. But there is hope! Our marriage counseling course provides you with the tools and techniques you need to communicate effectively in your relationship and with any specific issues you may be facing - without talking over each other's heads. It is available online through all interactive video courses. Moreover, this course is also designed to enhance your knowledge about the matter so that you can grab different job opportunities waiting for you in the job market. So, whether you want to fix your relationship or want to help others figure out their problem, enrol in our marriage counseling course now. What you will discover are the following: Learn how to communicate more quickly Acquire the knowledge in order to review and resolve conflicts Disclosure of Information and Policy Understand the methods of marriage counseling Learn to maintain a healthy conflict with your clients Deepen your idea of how the virtue of forgiveness is achieved Adapting to the change and devoted to advancing collectively Course Significant Points: Accredited CPD course Exam retakes are unlimited, and tutoring is available Easy access to course materials; guaranteed learning satisfaction Lifetime access and 24/7 support Self-paced online course modules You will have access to an extensive and in-depth body of knowledge when you enrol in this course, which has *modules all loaded to the brim, condensed from years of experience and practice into just *hours of high-quality instruction. Curriculum Breakdown of the Course: Module 01: Introduction Module 02: Communication Module 03: Conflict Resolution Module 04: Intimacy Module 05: Pre-Marital Counselling Module 06: Healthy Fighting Module 07: Affairs Module 08: Apology & Forgiveness Module 09: Adapting to Changes Module 10: Moving Forward Together Certification: CPD Accredited (CPD QS) Certificate Free PDF & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who wishes to utilise counseling and relationship therapy practises bettering oneself and others. Students want to comprehend the dynamics of relationships Requirements To enrol in this Couples Therapy & Marriage Counselling course, all you need is a basic understanding of the English Language and an internet connection. Career path You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are Mental Health Coordinator. Accessory Professor. Premarital Counsellor. Child and Adolescent Therapist. Entrepreneur. In the UK, these job positions are getting the amount of £20,000 - £25,000 per annum. Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Register on the Global Project Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Global Project Management course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get Out Of Studying Global Project Management With Janets Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To successfully complete the Global Project Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Global Project Management course. After successfully passing the Global Project Management course exam, you will be able to apply for a CPD-accredited certificate as proof of your Global Project Management qualification. Certification All students who successfully complete the Global Project Management course can instantly download their digital certificate. You can also purchase a hard copy of the Global Project Management course certificate, which will be delivered by post for £9.99. Who Is This Course For The Global Project Management is ideal for those who already work in this sector or are an aspiring professional. This Global Project Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The Global Project Management is open to all students and has no formal entry requirements. To study the Global Project Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path The Global Project Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Global Project Management and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module 01: Introduction to Project Management Introduction to Project Management 00:24:00 Module 02: PMBOK and PMI PMBOK and PMI 00:16:00 Module 03: Global Project Management Global Project Management 00:41:00 Module 04: Project Life Cycle Project Life Cycle 00:31:00 Module 05: Time Management Time Management 00:42:00 Module 06: Quality Management Quality Management 00:23:00 Module 07: Effective Planning & Scheduling Effective Planning and Scheduling 00:48:00 Module 08: Human Resource Management Introduction to Human Resources 00:19:00 Module 09: Performance Management Performance Management 00:20:00 Module 10: Talent Management Talent Management 00:20:00 Module 11: Organising Meeting and Conferences Organising Meeting and Conferences 00:30:00 Module 12: Managing Resources Managing Resources 00:20:00 Module 13: Change Management Change Management 00:25:00 Module 14: Business Resilience and Crisis Management Business Resilience and Crisis Management 00:19:00 Module 15: Conflict Management Conflict Management 00:16:00 Module 16: Stress Management Stress Management 00:18:00 Module 17: Communication Skills Communication Skills 00:27:00 Module 18: Procurement & Purchasing Management Procurement _ Purchasing Management 00:23:00 Module 19: Risk Management Risk Management 00:26:00 Mock Exam Mock Exam- Global Project Management 00:20:00 Final Exam Final Exam- Global Project Management 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Getting Started The QUALIFI Level 3 Diploma in Data Science aims to offer learners a comprehensive introduction to data science. This Level 3 Diploma provides a modern and all-encompassing overview of data science, artificial intelligence, and machine learning. It covers the evolution of artificial intelligence and machine learning from their beginnings in the late 1950s to the emergence of the "big data" era in the early 2000s. It extends to the current AI and machine learning applications, including the associated challenges. In addition to covering standard machine learning models like linear and logistic regression, decision trees, and k-means clustering, this diploma introduces learners to two emerging areas of data science: synthetic data and graph data science. Moreover, the diploma familiarizes learners with the landscape of data analysis and the relevant analytical tools. It includes introducing Python programming so learners can effectively analyse, explore, and visualize data and implement fundamental data science models. Key Benefits Acquire the essential mathematical and statistical knowledge necessary for conducting fundamental data analysis. Cultivate analytical and machine learning proficiency using Python. Foster a solid grasp of data and its related processes, encompassing data cleaning, data structuring, and data preparation for analysis and visualisation. Gain insight into the expansive data science landscape and ecosystem, including relational databases, graph databases, programming languages like Python, visualisation tools, and various analytical instruments. Develop expertise in comprehending the machine learning procedures, including the ability to discern which algorithms are suited for distinct problems and to navigate the steps involved in constructing, testing, and validating a model. Attain an understanding of contemporary and emerging facets of data science and their applicability to modern challenges Key Highlights This course module prepares learners for higher-level Data science positions through personal and professional development. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximize future opportunities. Remember! The assessment for the Qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the Qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways Upon completing the QUALIFI Level 3 Diploma in Data Science, learners can advance their studies or pursue employment opportunities. Data Analyst with an estimated average salary of £39,445 per annum Business Intelligence Analyst with an estimated average salary of £40,000 per annum Data entry specialist with an estimated average salary of £22,425 per annum Database Administrator with an estimated average salary of £44,185 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements The qualification has been intentionally designed to ensure accessibility without imposing artificial barriers that limit entry. To enrol in this qualification, applicants must be 18 years of age or older. Admittance to the qualification will be managed through centre-led registration processes, which may involve interviews or other appropriate procedures. Despite the presence of advanced mathematics and statistics in higher-level data science courses, encompassing subjects such as linear algebra and differential calculus, this Level 3 Diploma only requires learners to be comfortable with mathematics at the GCSE level. The diploma's mathematical and statistical concepts are based on standard mathematical operations like addition, multiplication, and division. Before commencing the Level 3 Diploma in Data Science, learners are expected to meet the following minimum requirements: i) GCSE Mathematics with a grade of B or higher (equivalent to the new level 6 or above); and ii) GCSE English with a grade of C or higher (equivalent to the new level 4 or above). Furthermore, prior coding experience is not mandatory, although learners should be willing and comfortable with learning Python. Python has been selected for its user-friendly and easily learnable nature. In exceptional circumstances, applicants with substantial experience but lacking formal qualifications may be considered for admission, contingent upon completing an interview and demonstrating their ability to meet the demands of the capability. Progression Upon successful completion of the QUALIFI Level 3 Diploma in Data Science, learners will have several opportunities: Progress to QUALIFI Level 4 Diploma in Data Science: Graduates can advance their education and skills by enrolling in the QUALIFI Level 4 Diploma in Data Science, which offers a more advanced and comprehensive study of the field. Apply for Entry to a UK University for an Undergraduate Degree: This qualification opens doors to higher education, allowing learners to apply for entry to a UK university to pursue an undergraduate degree in a related field, such as data science, computer science, or a related discipline. Progress to Employment in an Associated Profession: Graduates of this program can enter the workforce and seek employment opportunities in professions related to data science, artificial intelligence, machine learning, data analysis, and other relevant fields. These progression options provide learners with a diverse range of opportunities for further education, career advancement, and professional development in the dynamic and rapidly evolving field of data science Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- The Field of Data Science Reference No : H/650/4951 Credit : 6 || TQT : 60 This unit provides learners with an introduction to the field of data science, tracing its origins from the emergence of artificial intelligence and machine learning in the late 1950s, through the advent of the "big data" era in the early 2000s, to its contemporary applications in AI, machine learning, and deep learning, along with the associated challenges. UNIT2- Python for Data Science Reference No : J/650/4952 Credit : 9 || TQT : 90 This unit offers learners an introductory approach to Python programming tailored for data science. It begins by assuming no prior coding knowledge or familiarity with Python and proceeds to elucidate Python's fundamentals, including its design philosophy, syntax, naming conventions, and coding standards. UNIT3- Creating and Interpreting Visualisations in Data Science Reference No : K/650/4953 Credit : 3 || TQT : 30 This unit initiates learners into the realm of fundamental charts and visualisations, teaching them the art of creating and comprehending these graphical representations. It commences by elucidating the significance of visualisations in data comprehension and discerns the characteristics distinguishing effective visualisations from subpar ones. UNIT4- Data and Descriptive Statistics in Data Science Reference No : L/650/4954 Credit : 6 || TQT : 60 The primary objective of this unit is to acquaint learners with the foundational concepts of descriptive statistics and essential methods crucial for data analysis and data science. UNIT5- Fundamentals of Data Analytics Reference No : M/650/4955 Credit : 3 || TQT : 30 This unit will enable learners to distinguish between the roles of a Data Analyst, Data Scientist, and Data Engineer. Additionally, learners can provide an overview of the data ecosystem, encompassing databases and data warehouses, and gain familiarity with prominent vendors and diverse tools within this data ecosystem. UNIT6- Data Analysis with Python Reference No : R/650/4956 Credit : 3 || TQT : 30 This unit initiates learners into the fundamentals of data analysis using Python. It acquaints them with essential concepts like Pandas Data Frames and Series and the techniques of merging and joining data. UNIT7- Data Analysis with Python Reference No : R/650/4956 Credit : 3 || TQT : 30 This unit initiates learners into the fundamentals of data analysis using Python. It acquaints them with essential concepts like Pandas Data Frames and Series and the techniques of merging and joining data. UNIT8- Machine Learning Methods and Models in Data Science Reference No : T/650/4957 Credit : 3 || TQT : 30 This unit explores the practical applications of various methods in addressing real-world problems. It provides a summary of the key features of these different methods and highlights the challenges associated with each of them. UNIT9- The Machine Learning Process Reference No : Y/650/4958 Credit : 3 || TQT : 30 This unit provides an introduction to the numerous steps and procedures integral to the construction and assessment of machine learning models. UNIT10- Linear Regression in Data Science Reference No : A/650/4959 Credit : 3 || TQT : 30 This unit offers a foundational understanding of simple linear regression models, a crucial concept for predicting the value of one continuous variable based on another. Learners will gain the capability to estimate the best-fit line by computing regression parameters and comprehend the accuracy associated with this line of best-fit. UNIT11- Logistic Regression in Data Science Reference No : H/650/4960 Credit : 3 || TQT : 30 This unit introduces logistic regression, emphasizing its role as a classification algorithm. It delves into the fundamentals of binary logistic regression, covering essential concepts such as the logistic function, Odds ratio, and the Logit function. UNIT12- Decision Trees in Data Science Reference No : J/650/4961 Credit : 3 || TQT : 30 This unit offers an introductory exploration of decision trees' fundamental theory and practical application. It elucidates the process of constructing basic classification trees employing the standard ID3 decision-tree construction algorithm, including the node-splitting criteria based on information theory principles such as Entropy and Information Gain. Additionally, learners will gain hands-on experience in building and assessing decision tree models using Python. UNIT13- K-means clustering in Data Science Reference No : K/650/4962 Credit : 3 || TQT : 30 This unit initiates learners into unsupervised machine learning, focusing on the k-means clustering algorithm. It aims to give learners an intuitive understanding of the k-means clustering method and equip them with the skills to determine the optimal number of clusters. UNIT14- Synthetic Data for Privacy and Security in Data Science Reference No : L/650/4963 Credit : 6 || TQT : 60 This unit is designed to introduce learners to the emerging field of data science, specifically focusing on synthetic data and its applications in enhancing data privacy and security. UNIT15- Graphs and Graph Data Science Reference No : M/650/4964 Credit : 6 || TQT : 60 This unit offers a beginner-friendly introduction to graph theory, a foundational concept that underlies modern graph databases and graph analytics. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.