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Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Get ready for an exceptional online learning experience with the Event Management Advanced Diploma bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Event Management Advanced Diploma is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Event Management package has something for everyone. As part of the Event Management Advanced Diploma package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Event Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Event Management Advanced Diploma CPD Accredited Courses: Course 01: Event Management and Planning Course Course 02: Party Planner Course 03: Event Planner Course 04: Kids Party Planner Diploma Course 05: Wedding Planner Course 06: Hospitality Management Level 2 Course 07: Concierge Course 08: Restaurant Management Course 09: Catering Management Course 10: Receptionist Skills Course 11: Hotel Revenue Management Course 12: Hotel Chief Accountant Training Course 13: Travel and Tourism Course 14: Travel Agent and Consultant Training Course 15: Tour Guide Training Course 16: Travel Blogger Course 17: Basic Photography Course 18: Customer Relationship Management Course 19: Operations Management Course 20: Delegation Skills Course 21: Career Development Plan Fundamentals Course 22: CV Writing and Job Searching Course 23: Learn to Level Up Your Leadership Course 24: Networking Skills for Personal Success Course 25: Ace Your Presentations: Public Speaking Masterclass Course 26: Learn to Make a Fresh Start in Your Life Course 27: Motivation - Motivating Yourself & Others Course 28: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 29: Decision Making and Critical Thinking Course 30: Time Management Training - Online Course What will make you stand out? Upon completion of this online Event Management Advanced Diploma bundle, you will gain the following: CPD QS Accredited Proficiency with this Event Management Advanced Diploma bundle After successfully completing the Event Management Advanced Diploma bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Event Management Advanced Diploma bundle The online test with immediate results You can study and complete the Event Management Advanced Diploma bundle at your own pace. Study for the Event Management Advanced Diploma bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Event Management Advanced Diploma bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Event Management Advanced Diploma , a rich anthology of 30 diverse courses. Each course in the Event Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisEvent Management Advanced Diploma bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Event Management Advanced Diploma bundle offers you the flexibility and convenience to learn at your own pace. Make the Event Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Event Management Advanced Diploma bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the Event Management Advanced Diploma bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Event Management Advanced Diploma bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

***24 Hour Limited Time Flash Sale*** HR Audit, Crisis, Payroll and People Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know 53% of employees feel disengaged at work in the UK, costing businesses billions of pounds annually? Effective HR practices are crucial for employee satisfaction, productivity, and ultimately, your bottom line. But are you equipped to handle the complexities of the modern HR landscape? This HR Audit, Crisis, Payroll and People Management bundle equips you with the knowledge and skills to excel in HR management, crisis communication, and people development. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our HR Audit, Crisis, Payroll and People Management bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in HR Audit, Crisis, Payroll and People Management Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this HR Audit, Crisis, Payroll and People Management Career Bundle: Course 01: Advanced Diploma in HR (Human Resources) at QLS Level 7 Course 02: Employment Law Course 03: Human Resources (HR) Audit Course 04: Payroll Management Course Course 05: Office Administration Course 06: HR - Crisis Communication Course 07: Virtual Interviewing for HR Course 08: Recruitment Officer Diploma Course 09: HR Advisor and Recruitment Training Diploma Course 10: Motivation Skills Course 11: Virtual Training Masterclass Course 12: Dialectical Behaviour Therapy Course 13: HR Practice Essentials Level 4 Course 14: Delegation Skills Course 15: Dealing With Difficult People Training Course Course 16: Performance-Centered Asset Management Course 17: Interpersonal Skills in Management Course 18: Positive Psychology Masterclass Course 19: Personal and Networking Skills Course 20: Motivational Interviewing Course 21: People Management Skills Level 3 Course 22: HR and Recruitment Consultant Training Course 23: Contract Management Course Course 24: Office Skills and Administration Management Diploma Course 25: Workplace Stress Management Course 26: Effective Listening Skills for Leaders Course 27: HR Assistant Skills Certification Course 28: Team Management Course 29: HR and Marketing Level 4 Course 30: Payroll Management and Systems Diploma With HR Audit, Crisis, Payroll and People Management, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. Learning Outcomes of HR Audit, Crisis, Payroll and People Management Comprehend UK employment law and its implications for HR practices. Conduct comprehensive HR audits to identify and address weaknesses. Master payroll management, ensuring accuracy and compliance. Develop effective virtual interviewing skills to attract top talent. Become an expert in crisis communication, mitigating risks and building trust. Sharpen your motivational skills to inspire and engage employees. Enrol in HR Audit, Crisis, Payroll and People Management today and take the first step towards achieving your goals and dreams. Why buy this Bundle? Free CPD Accredited Certificate upon completion of HR Audit, Crisis, Payroll and People Management Get a free student ID card with HR Audit, Crisis, Payroll and People Management Lifetime access to the HR Audit, Crisis, Payroll and People Management course materials Get instant access to this HR Audit, Crisis, Payroll and People Management course Learn HR Audit, Crisis, Payroll and People Management from anywhere in the world 24/7 tutor support with the HR Audit, Crisis, Payroll and People Management course. Start your learning journey straightaway with our HR Audit, Crisis, Payroll and People Management Training! HR Audit, Crisis, Payroll and People Management premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of HR Audit, Crisis, Payroll and People Management is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the HR Audit, Crisis, Payroll and People Management course. After passing the HR Audit, Crisis, Payroll and People Management exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR Audit, Crisis, Payroll and People Management course is ideal for: Students seeking mastery in HR Audit, Crisis, Payroll and People Management Professionals seeking to enhance HR Audit, Crisis, Payroll and People Management skills Individuals looking for a HR Audit, Crisis, Payroll and People Management-related career. Anyone passionate about HR Audit, Crisis, Payroll and People Management Requirements This HR Audit, Crisis, Payroll and People Management doesn't require prior experience and is suitable for diverse learners. Career path This HR Audit, Crisis, Payroll and People Management bundle will allow you to kickstart or take your career in the related sector to the next stage. HR Specialist HR Manager Recruitment Consultant People Development Manager HR Business Partner HR Director Certificates Advanced Diploma in HR (Human Resources) at QLS Level 7 Hard copy certificate - Included CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Take a thrilling dive into the interdisciplinary subject of A-Level Business, where the compelling worlds of accountancy, leadership, economics, law, and social psychology intersect. Our subject is contemporary, reflecting the "real-world" demand by prospective employers and establishing its relevancy and significance. Our A-Level Business course offers a robust introduction to the ever-evolving global business landscape, equipping you with skills that span across all facets of running a business, right down to the entrepreneurial skills required to launch your own. Upon completion, you'll boast a profound understanding of business, its role in society and the extensive scope it covers. As part of this course, you'll gain a critical understanding of various business forms, their respective markets, and the intricacies of adding value. The A-Level Business course will arm you with the necessary tools and knowledge to comprehend how businesses are conceived, managed, and steered towards success, positioning you as an invaluable asset to potential employers. This home-study course adheres to the latest AQA A-Level Business syllabus and is meticulously crafted for online study at your convenience. With unlimited tutor support, a clear induction, and well-structured assignments, we'll help you develop the required skills and knowledge for the exam. If you're planning to sit your final A-Level examinations in the UK, rest assured we guarantee access to one of our exam centres. Experience the advantages of: - Fresh course content, written to the latest specification, featuring dynamic and engaging material - Fast track availability (for exams in 2022) - Access to our network of partnership exam centres (guaranteed exam venue) - Unending tutor support – we'll assist in crafting a study plan and offer consistent support - Exam pass guarantee (If you fail on your first attempt, we'll back you up to the next exam) A-Level Business will enhance a myriad of critical skills such as presenting substantiated arguments, making recommendations based on evidence, and problem-solving. Awarding body: AQA Our course code: X908 Qualification code: 7132 AQA qualifications are internationally acknowledged and taught across 30 countries, highly prized by employers and universities alike, enabling students to progress to the next stage of their lives. They accommodate a range of abilities and include GCSEs, IGCSEs and A-levels. ⏱ Study Hours: Anticipate between 250 and 300 hours of study time, in addition to time for completing assignments. 👩‍🏫 Study Method: Our course is disseminated through our interactive online learning platform. If preferred, you can print the learning materials. The resources are offered in a variety of formats including videos, quizzes, and interactive activities. 📆 Course Duration: Your course will last up to 24 months from enrolment. You will receive login details to our MyOxbridge portal, where all learning materials are available. 📋 Assessment: Enrolments for examinations from Summer 2022 are open. You'll be required to complete three standard A-Level written exams, each contributing to 33.3% of your A-Level, with 100 marks. If you don’t pass the first time, we’ll support you for free, to your next exams. 👩‍🎓 Course Outcomes: Successfully completing this home learning course will result in an A-Level in Business, issued by AQA, a leading awarding body. This syllabus (7132) has been specifically chosen for its suitability to online learning and its high probability of success. ℹ️ Additional Information: Level 3 Difficulty. GCSE level education or equivalent is recommended for this course. Internet access is required.  UCAS Points - 56 Course Content: The course is structured into various modules covering topics such as the nature and purpose of business, decision-making in various areas, strategic business positioning, and managing strategic change, among others. Here's a brief overview of each module: 1️⃣ What is business?: This module lays a strong foundation of understanding around the nature, purpose, and different forms of business. You'll explore how external environments can affect cost and demand in the private and public sector. 2️⃣ Managers, leadership and decision making: Understand the crucial role of managers, effective decision making and leadership styles, and their impact on the success of a business. 3️⃣ Decision making to improve marketing performance: Learn to conduct marketing research, set objectives and improve performance. Explore how technological advancements influence decision-making and marketing activities. 4️⃣ Decision making to improve operational performance: Master the art of increasing efficiency and labour productivity. You'll delve into the ethical and environmental influences on operational decisions and how they bolster a business's competitiveness. 5️⃣ Decision making to improve financial performance: Learn about factors influencing financial decisions and the key financial concepts like return on investment, cash flow, and profit. 6️⃣ Decision making to improve human resource performance: Understand the importance of motivation and engagement in the workplace and the impact of various internal and external influences on human resources decisions. 7️⃣ Analysing the strategic position of a business: Develop a comprehensive understanding of strategic positioning, mission, and corporate objectives, and learn how to evaluate the impact of strategic positioning on functional decision-making and profits. 8️⃣ Choosing strategic direction: Understand the factors that influence market and product choices and the rationale behind different strategic directions. 9️⃣ Strategic methods: how to pursue strategies: Discover the importance of innovation in supporting business growth strategies and learn about the advantages of targeting and operating in international markets. 🔟 Managing strategic change: Lastly, you will learn about the challenges of changing organisational culture and how to effectively implement strategic change. This comprehensive course is designed to arm you with an understanding of the business world, preparing you for the next step in your career or academic journey. With a blend of theory, real-world examples, and interactive activities, this course is not just an educational experience, but a preparation for the future. Start your journey with us today! 🚀

Ever been curious about the intricate and fascinating workings of the legal system? Do you seek to comprehend the foundational theories that inform our understanding of justice, and the principles that guide our approach to criminal prosecution? Our online A-level Law course is the perfect springboard for delving into the realm of English law. In this A-Level Law course, you'll delve into the English legal system, private law, public law, and legal skills. Alongside the rules and principles of law, you'll also examine the impact of law on individuals and society, and evaluate the effectiveness of different laws. You'll hone strong research capabilities, form arguments via logical reasoning and critical judgement, and bolster your communication skills. Whether your sights are set on higher education or a career in the legal or public sector, the skills you gain from this course will be highly sought after by universities and employers. Our home study course is in line with the latest AQA A-Level Law syllabus and has been tailored to be studied online at your own pace. You'll receive unlimited tutor support, a clear induction, and well-structured assignments to facilitate your skills and knowledge development in preparation for the exam. You'll also have guaranteed access to one of our exam centres if you decide to sit your final A-Level examinations in the UK. With this A-Level Law course, you'll experience the benefits of: A brand-new course, designed according to the latest specification with dynamic and engaging content Fast track availability for this course (exams in 2022) Access to a network of partnership exam centres (guaranteed exam venue) Unlimited tutor support – We'll assist you in devising a study plan and provide support throughout. Exam pass guarantee (If you don’t pass the first time, we’ll support you to the next exam at no extra cost) Dive deeper into the intricate and captivating world of the legal system with our home study A-level Law course - your perfect launching pad to expand your legal knowledge. Awarding body: AQA Our course code: X920 Qualification code: 7162 AQA qualifications are recognised and taught in 30 countries worldwide, highly esteemed by employers and universities, and enable students to progress to the next stage of their lives. AQA qualifications cater to a range of abilities and include GCSEs, IGCSEs and A-levels. ⏱ Study Hours Allocate between 250 and 300 hours for study time, plus additional time for completing assignments. 👩‍🏫 Study Method Our course is delivered via our engaging online learning platform. If you prefer, you can print the learning materials. The resources come in various formats including videos, quizzes, and interactive activities. 📆 Course Duration The course runs for a period of up to 24 months from your enrolment date. You will receive your login details to our MyOxbridge portal where you can access your learning materials. 📋 Assessment Enrol now for examinations from Summer 2022. You’ll be required to complete three standard A-Level written exams: Paper 1: 2 hours, 33% of A-Level, 100 marks. Paper 2: 2 hours, 33% of A-Level, 100 marks. Paper 3: 2 hours, 33% of A-Level, 100 marks. The exams contain a mix of short and long answer questions, as well as extended response questions. We provide a guaranteed exam space in one of our exam centres around the UK. Check where your closest exam centre is. We also offer an exam pass guarantee. If you don’t pass the first time, we’ll provide support free of charge for your subsequent exams. Assignments Throughout the course, you’ll need to complete various assignments. Although they do not contribute to your final grade, they provide an opportunity to submit work to your tutor for marking and feedback, aiding in your progress monitoring and prediction of grades if needed. 👩‍🎓 Course Outcomes Upon successful completion of this home learning course, you will receive an A-Level in Law, issued by AQA. This certificate is identical to those issued to students at any other school, college or university. This syllabus has been selected by Oxbridge as it is best suited to online learning, and we believe it affords the best opportunity for success. ℹ️ Additional Information Difficulty - Level 3 Entry requirements - A GCSE in English at grade 4 (C) or the equivalent is required to enrol in this course. UCAS Points - 56  The Course Content includes a comprehensive coverage of the English legal system, criminal law, tort law, and contract law, with in-depth modules that shed light on the nuances and complexities of each area. From understanding how laws are made and enforced to exploring various types of offences and how they are dealt with, this course provides a thorough and engaging insight into English law.

Get a Professional qualification in Human Resource Management Bring out the leader in you with this Certified Human Resource Management Training course. Nowadays human resources play a major part in any companies stride to move forward. So learn what you need to do to become an excellent HR manager. The human resource manager leads and directs the HR team to enable them to deliver a comprehensive HR service to the business. The HR Manager proactively advises on best practice HR and where necessary takes a hands-on role in dealing with casework. The HR manager supports the people management functions that underpin the business culture. The broad areas include: employee matters, compensation and benefits, reward, professional growth, communications and performance management. As a HR manager, you can expect to be involved in a senior position with responsibility such as leading and directing the human resource team to deliver a comprehensive HR service to the business. This course contains multiple units to help you become a competent HR manager. So don't wait any longer, get the qualification you need. Course Highlights Certified Human Resource Management Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Human Resource Management Training into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Human Resource Management Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Human Resource Management Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Human Resource Management Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Understanding Human Resource Management Module One - Getting Started FREE 00:30:00 Module Two - Human Resources Today FREE 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activites-Professional Diploma in Human Resource Management 00:00:00 Employee Motivation Module One - Getting Started 01:00:00 Module Two - A Psychological Approach 01:00:00 Module Three - Object-Oriented Theory 01:00:00 Module Four - Using Reinforcement Theory 01:00:00 Module Five - Using Expectancy Theory 01:00:00 Module Six - Personality's Role in Motivation 01:00:00 Module Seven - Setting Goals 01:00:00 Module Eight - A Personal Toolbox 01:00:00 Module Nine - Motivation on the Job 01:00:00 Module Ten - Addressing Specific Morale Issues 01:00:00 Module Eleven - Keeping Yourself Motivated 00:30:00 Module Twelve - Wrapping Up 00:30:00 HR Management: Employee Motivation Skills Training- Activities 00:00:00 Employee Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Onboarding Preparation 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Creating an Engaging Program 01:00:00 Module Seven - Following Up with New Employees 01:00:00 Module Eight - Setting Expectations 01:00:00 Module Nine - Resiliency and Flexibility 00:30:00 Module Ten - Assigning Work 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Onboarding- Activities 00:00:00 Mock Exam Mock Exam- Certified Human Resource Management Training 00:30:00 Final Exam Final Exam- Certified Human Resource Management Training 00:30:00

Level 5 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.