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Level 7 Diploma in Child Psychology Childhood is a canvas of wonder and curiosity, where each stroke of experience shapes the masterpiece of a young mind. In the realm of child psychology, we embark on a journey to understand the intricate brushstrokes that compose the unique personality of every child. It is a field that not only unveils the mysteries of development but also holds the power to nurture resilience, kindness, and the limitless potential that resides within the youngest hearts and minds. Child Psychology Course Learning Outcomes Comprehensive Understanding of Child Psychology's Major Context. Proficiency in Analysing and Applying Erikson's Child Development Theory. Competence in Building Attachment and Nurturing Positive Relationships in Childhood. Knowledge of Influential Factors in Cognitive, Social, and Emotional Development. Mastery of Recognising and Addressing Problems Across Different Stages. Skills in Supporting Moral, Ethical, and Intellectual Development in Child Psychology. Level 7 Diploma in Child Psychology Child Psychology and Its Major Context Understanding Child Development The Scope and Stages of Child Development The Areas of Child Development Erikson's Theory of Child Development Attachment and Relationship Building in Childhood Impacts of Separation and Loss of Attachment Factors That Influence Development Cognitive Development Social and Emotional Development Moral and Ethical Development in Children Personality and Intellectual Development in Children Language Development Problems of Infancy Problems in Childhood and Adolescence Problems of Adolescence Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 7 Diploma in Child Psychology Aspiring Psychologists Early Childhood Educators Parents and Guardians Counsellors and Therapists Social Workers Healthcare Professionals Requirements Level 7 Diploma in Child Psychology To enrol in this Level 7 Diploma in Child Psychology course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 7 Diploma in Child Psychology Entry-Level Child Psychologist: £25,000 to £30,000 per year. Clinical Psychologist: £40,000 to £70,000 annually. Specialised Pediatric Neuropsychologist: Higher earning potentials. Child Counselor: £30,000 to £45,000 per year. Family Therapist: £35,000 to £55,000 annually. Child Welfare Officer: £25,000 to £35,000 per year. Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

This course is a complete, concise, and confident overview of Sprint Retrospectives covered in theory along with real-world examples of how the theory is used in industry.

The Health and Social Care + Care Certificate - QLS Endorsed Course offers an invaluable opportunity to gain a deeper understanding of the key principles and practices that are essential in the care industry. Designed to provide you with the knowledge needed to support individuals in a variety of care settings, this course covers everything from communication in care to safeguarding and health and safety practices. Whether you're looking to start a new role or expand your current knowledge, this course will help you develop a solid foundation in health and social care. With flexible online learning, this course allows you to study at your own pace while gaining insights that are relevant and useful in today’s care environments. You’ll explore various topics, including care standards, equality and diversity, and the importance of respecting individuals' needs and rights. This course provides the essential training that can open doors to a wide range of roles in the care sector, equipping you to make a real difference in the lives of those who need support. Gain the confidence and skills to succeed in the care industry, all while fitting your learning into your schedule. Health and Social Care + Care Certificate QLS Bundle Includes the following Courses Course 01: Diploma in Health and Social Care at QLS Level 5 Course 02: Certificate in Care Certificate Preparation at QLS Level 2 Key Features Eligibility for QLS endorsed certificate upon successful completion of the Health and Social Care + Care Certificate course Free CPD Accredited Course Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Health and Social Care + Care Certificate training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Health and Social Care + Care Certificate course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed: After successfully completing this course, learners will be able to order an endorsed certificate, titled: Diploma in Health and Social Care at QLS Level 5, & Certificate in Care Certificate Preparation at QLS Level 2, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Health and Social Care + Care Certificate basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Health and Social Care + Care Certificate Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Mental health and safeguarding are two of the most vital aspects in supporting the wellbeing of individuals, especially in environments where care and support are provided. This Mental Health and Safeguarding course offers a solid foundation in understanding the importance of protecting vulnerable individuals from harm while promoting mental health awareness. You will gain insight into recognising early signs of mental distress, identifying potential safeguarding risks, and learning how to respond effectively and with sensitivity. Whether you're working in healthcare, education, or any other setting where safeguarding is paramount, this course is designed to ensure you're well-informed and confident in addressing mental health challenges. By exploring a range of practical strategies, this course provides essential knowledge of key mental health conditions, safeguarding frameworks, and the relevant legislation that ensures safe environments for individuals at risk. It also covers the role of carers, employers, and other professionals in identifying and preventing abuse while supporting mental health in the most appropriate way. This QLS Endorsed course serves as an excellent introduction for anyone looking to deepen their understanding of safeguarding procedures and mental health awareness without the need for any physical presence, making it accessible from anywhere. Mental health and Safeguarding QLS Bundle Includes the following Courses Course 01: Diploma in Mental Health at QLS Level 5 Course 02: Diploma in Safeguarding Vulnerable Adults Training at QLS Level 4 Key Features of Mental health and Safeguarding Eligibility for QLS endorsed certificate upon successful completion of the Mental health and Safeguarding course Free CPD Accredited Course Fully online, interactive Mental health and Safeguarding course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Mental health and Safeguardingtraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Mental health and Safeguarding course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Mental health and Safeguarding course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Mental health and Safeguarding course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Mental health and Safeguarding course, learners will be able to order an endorsed certificate, titled: Diploma in Mental Health at QLS Level 5, & Diploma in Safeguarding Vulnerable Adults Training at QLS Level 4, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Mental health and Safeguarding basics. Requirements No prior degree or experience is required to enrol in this Mental health and Safeguarding course. Career path This Mental health and Safeguarding Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Special Needs Teaching Assistant course. Qualify to work 1-1 with SEND with children ages 5-19 years in Primary, Junior or secondary school. Study online alongside placement or your current job role to gain a recognised, Ofsted accepted qualification.

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** People are the heartbeat of every organisation—and managing people takes more than just a smile and a spreadsheet. This Human Resources Management Diploma Level 4 (QLS Endorsed) is built for those who want to understand what truly keeps a team running smoothly. From hiring to handling disputes, building better staff engagement to understanding workplace laws—this course digs into the details HR professionals need to know. If your idea of HR is just holiday requests and interviews, think again. This goes deeper—minus the jargon and fluff.The course is structured to give you solid HR knowledge from all sides, whether it’s recruitment, performance reviews, or handling sticky situations with professionalism. It’s designed for those aiming to lead or support HR functions without needing years of prior experience. Whether you're working in admin, team leadership, or looking to explore a new direction in people management—this course will give you the right kind of knowledge, in the right kind of way. Fully online, flexible, and informative without putting you to sleep. Human Resources Management - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Human Resources Management at QLS Level 4 Course 02: Diploma in Change Management at QLS Level 5 Course 03: Certificate in Bereavement and Grief Counselling at QLS Level 3 Course 04: Diploma in Corporate Compliance and Risk Management at QLS Level 3 Course 05: Certificate in Office Admin and Organisation Skills at QLS Level 3 Course 06: Certificate in Public Relations at QLS Level 3 Course 07: Award in Event Management at QLS Level 2 Course 08: Diploma in Career Coaching at QLS Level 5 Course 09: Diploma in Security Management at QLS Level 5 Course 10: Advanced Diploma in Project Management at QLS Level 7 Learning Outcomes Develop event planning expertise for seamless execution. Acquire adept office administration and organisational skills. Master corporate compliance and risk management strategies. Hone public relations techniques for effective communication. Attain advanced proficiency in human resources management. Navigate complex corporate governance principles and practices. Develop security management skills for a secure work environment. Cultivate grief counselling capabilities with sensitivity and empathy. Gain strategic insight into project management at an advanced level. Excel in the integration of diverse skills across various disciplines. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Behind every successful sales team is not just a string of impressive numbers, but a thriving workplace culture crafted by our dedicated Human Resources team. In this bundle, we explore how the human element, championed by HR, is a key ingredient in our journey to success. This curated collection of courses spans a range of essential disciplines, empowering you with versatile skills applicable across diverse industries. Dive into the intricacies of Event Management and HR Management, honing your organisational prowess. Explore the nuances of Bereavement and Grief Counselling, fostering empathy and support. Elevate your strategic thinking with Diplomas in Corporate Compliance, Risk Management, and Corporate Governance, ensuring you're equipped to navigate complex business landscapes. Cultivate essential administrative finesse with Certificates in Office Admin, Organisation Skills, and Public Relations. Progress through the tiers, mastering Human Resources Management and Security Management, culminating in an Advanced Diploma in Project Management. This multifaceted bundle is your gateway to a well-rounded skill set, providing a springboard for success in various professional arenas. By doing this bundle you will gain the ultimate understanding in strategic planning, organisational leadership, crisis management, and interpersonal communication. Develop expertise in compliance, risk mitigation, and project execution. Sharpen administrative skills for seamless office operations and public relations finesse. Master the intricacies of human resources and security management, equipping yourself for diverse roles in the professional landscape. This bundle is designed to nurture well-rounded professionals with a holistic understanding of critical business functions. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Health and Safety Professionals Managers and Supervisors Mental Health Care Workers Childcare and Education Professionals Individuals in Substance Control Roles Psychology Enthusiasts Art Therapy Practitioners Those Pursuing Career Advancement Career path Health and Safety Manager Mental Health Care Coordinator Child Safeguarding Officer Substance Control Specialist Psychology Research Assistant Art Therapist Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

Course Highlights: This qualification is equivalent to GCSE grade C or 4 Take the Exam from Home – Guaranteed Fast Track Results Exam Booking within 2 Working Days of Enrolment Remote Exam Online or Paper based both option available Course Duration: 55 hours Unlimited Access to Course Materials Get Free Mock Tests & Free Past Papers Extra 25% Time for people with Learning Difficulties NCFE, Pearson Edexcel, Open Awards and TQUK are all OFQUAL-regulated and nationally recognised The English Level 1 Course Overview Our expert-designed Functional Skills English Level 1 Course has smart learning options that provide the necessary knowledge and skills to excel in Functional Skills English. Whether you want to improve your literacy skills, our course is tailored to meet your specific needs and help you achieve your academic and career goals from the comfort of your home. You also get the opportunity to book Live 1:1 tutor support via Microsoft Teams. With interactive lessons, FREE mock tests, personalised feedback and remote exams, our English Level 1 Course ensures a comprehensive and engaging learning experience. Christmas Holiday Information For our remote invigilation service of Functional Skills qualifications, the last accepted booking will be on 19th December 2024. We will reopen for bookings from 3rd January 2025. Results Release For Open Awards: Any results from assessments taken after 30th November 2024 will be published after 2nd January 2025. For NCFE Exams: Results from assessments taken after 11th December 2024 will also be published after 2nd January 2025. Additionally, the period between 20th December 2024 and 2nd January 2025 will not be counted as “working days” for the result release timeframes. Please plan your assessment bookings accordingly. Our last results release prior to Christmas will be on 20th December 2024, with the next results release taking place on 3rd January 2025. Functional Skills Level 1 Course Details Exam Details Exam slots are available 24*7 from Monday to Sunday. If you are in a rush and would like to book your exam sooner, then you can book your remote online exam within 3 working days for Open Awards, 1 working day of enrolment for NCFE, 2 working days of enrolment for TQUK and within 7 working days for Pearson Edexcel. Please note the exam price advertised on the website for the Open Awards remote invigilation exam is applicable for weekdays (Monday to Friday between 9 am to 5 pm). If you would like to book the Open Awards remote invigilation exam at the weekend then there is an additional £25+Vat applicable. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre On-Screen Exam in Centre Remote Online Exam – From Home Results Edexcel Book within 15 days Book within 24 Hours Book within 7 working days Get results in 20 working days NCFE Book within 10 working days Book within 24 Hours Book within 2 working days Get results in only 7 days Open Awards N/A N/A Book within 2 working days Get results in only 16 working days TQUK Book within 7 working days Book within 24 Hours Book within 2 working days Get results in only 6 working days *Offline examinations will be held at our Swindon and London centres. Please get in touch with us for more information. The new assessment and result dates by NCFE is: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: On-screen and RI Assessment date to and from: 16/09/2024 – 25/10/2024 Results release: 01/11/2024 The new assessment and result dates by Open Awards is: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: Remote Assessment date to and from: 02/09/2024 – 13/09/2024 Results release: 11/10/2024 Assessment date to and from: 04/11/2024 – 15/11/2024 Results release: 13/12/2024 (Note that this only applies to the mentioned exam type and if you book the exam during the dates mentioned above. Also, this will not affect the schedule of the other exam types and results.) Difference between NCFE, Pearson Edexcel, Open Awards and TQUK NCFE, TQUK, Pearson Edexcel and Open Awards are OFQUAL-regulated and nationally recognised; however, the only difference lies in the exam booking and result turn-around time. You can book your remote online exam within 2 working days of enrolment for NCFE, within 7 working days for Pearson Edexcel, 2 working days of enrolment for TQUK and within 3 working days for Open Awards. You can get your NCFE results in 7 days, your Edexcel results in 20 working days, your TQUK results in 6 working days and your Open Awards results within 16 working days. Universities and apprenticeships accept all of the awarding bodies. This distinction allows learners to choose the awarding body that aligns best with their educational and career goals. Course Curriculum Unit 1: Speaking and Listening The speaking and listening section entails comprehensive learning and activities, including presenting and narrating skills, argument presentation techniques, and more. Unit 2: Reading Learn to read a text with the help of scanning, skimming, and detailed reading, and also, learn how to find organisational features' purpose from the text. Unit 3: Writing The writing part will cover English grammar, including punctuation, spelling, syntax, etc. enabling you to avoid all the writing errors and mistakes. How This Course Will Work? This Level 1 Functional Skills English course will help you build a solid foundation in mathematics. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This level 1 English qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. However, you will require a laptop/desktop computer and a good internet connection. Exam Structure The Pearson Edexcel, NCFE and Open Awards Functional Skills Qualification in English at Level 1 consist of 3 exams, these are Reading, Writing and Speaking, Listening and Communicating. Speaking, Listening and Communicating (SLC) Exam Awarding Body Duration Number of Marks Pearson Edexcel / NCFE / Open Awards / TQUK Up to 25 minutes Pass/Fail SLC Exam Pearson Edexcel / NCFE: Speaking, listening and communicating will asses through one 5-minute presentation and linked question and answer session in groups of three to five. Also, one 15-minute formal discussion together in groups of three to five learners is included. This exam happens via Microsoft Teams. SLC Exam Open Awards/ TQUK: Speaking, listening and communicating happen through one 10-minute presentation and linked question and answer session in groups of three to four. Also, one 10-minute formal discussion together in groups of three to five learners is included. This exam will be on Microsoft Teams. Reading Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 75 minutes 35 65% NCFE 60 minutes 30 53% – 57% Open Awards 60 minutes 30 18 out of 30 TQUK 60 minutes 20 not fixed, varies paperwise Reading is evalute through a test consisting of multiple-choice, short open-response and medium open-response questions. Writing Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 60 minutes 36 63% NCFE 60 minutes 44 57% – 61% Open Awards 60 minutes 60 36 out of 60. TQUK 60 minutes 54 not fixed, varies paperwise. Reading/Writing Exam Pass Mark: Learners should achieve the overall marks mentioned in the table to pass the reading exam. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Recognised Accreditation This Functional Skills English Level 1 has been independently accredited by Pearson Edexcel, NCFE and Open Awards, also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. NCFE is a charity and awarding organisation that provides qualifications in England, Wales, and Northern Ireland. It is regulated by Ofqual in England and recognised in Wales and Northern Ireland. Open Awards is an awarding organisation that offers a wide range of qualifications across various sectors, including education, health and social care, and business. Their qualifications are regulated by Ofqual and are designed to meet the needs of learners and employers. Open Awards also works closely with educational institutions and employers to ensure their qualifications are relevant and up-to-date. TQUK is an awarding organisation approved by Ofqual and offers RQF courses in a variety of sectors. RQF courses have different credit values that can be applied to the National Credit Transfer System. TQUK accredits courses developed by industry experts and collaborates with organisations to ensure the quality and value of the courses provided.  FAQs What are functional skills English level course 1 equivalent to? Level 1 English equals a GCSE Grade 1 to 3 or D-G. This means that achieving a Level 1 qualification in English demonstrates a basic understanding and practical application of the English language, including reading, writing, and communication skills. What is the Advanced course of Functional Skills English Level 1? The advanced course of functional skills English level 1 is the level 2 English course. In the advanced course, you will learn English in depth. Do Universities Accept Functional Skills Level 1? Some universities may approve the functional skills English level 1 as an alternative to GCSEs or other qualifications, it ultimately depends on the specific university and its admissions policies. Therefore, it's best to check with the university's requirements. However, most universities usually require a higher level of English proficiency, like Functional Skills English level2 GCSE Grade C/4 in English. How long are these Functional Skills Exams? Lead Academy's Pearson Edexcel and NCFE Qualifications in English Level 1 consist of internally marked speaking, listening, and communicating assessments and externally marked reading and writing assessments. The speaking and listening assessments include a 5-minute presentation and a 15-minute formal discussion in groups of three to five learners. The reading assessment lasts 75 minutes and consists of multiple-choice, short open-response, and medium open-response questions. The writing assessment, which includes tasks assessing spelling, punctuation, and grammar, lasts 60 minutes. Is English Functional Skills Level 1 difficult? Functional English skills Level 1 is generally less complicated than GCSE English. The exam focuses on basic language skills and communication, emphasizing practical, real-world applications. The exam is designed to be accessible to many learners, including those who may have struggled with traditional classroom-based learning. However, it still requires a good understanding and proficiency in English, so preparing and practicing in advance is essential. What is the Difference between Functional Skills and GCSE? A Functional skills course develops for the one who wants to learn Math, English, and ICT for individual achievement in the daily workplace. On the other hand, GCSE focuses on theories and tests your academic ability. How will I access the functional skills Maths level 1 course after payment? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having an accredited certificate once you face the corporate world. As employees, job places, and more value the accredited certificate, you must own this certificate by doing the course with us. What are the system requirements for remote exam? For Pearson Edexcel and NCFE: To sit your assessment, you’ll need: A laptop/desktop with webcam and microphone; you can’t sit the assessment on a tablet or smartphone a good Wi-Fi connection – recommended minimum 1Mbit/s Upload, minimum 10Mbit/s Download. You MUST use google chrome browser for the exam, as this is recommended by the awarding body. A smartphone or tablet (Apple iOS 8.0 / Android 4.1 or higher) - this will be used to record you taking the assessment. A suitable environment - quiet room with no distractions The link for the assessment sent to your email; remember to check your spam/junk folder. You must activate Airplane mode on your smartphone however you need to be connected to Wi-Fi, so turn on Airplane mode then reactivate your Wi-Fi. Please familiarise yourself with the potential violations as these can potentially lead to the assessment being voided. Ensure ALL equipment is plugged in (including phone for the recording of sessions). Loss of power at any point could lead to the assessment being voided. You must brief other members of your household/workplace that you’re sitting an assessment, and they must not enter the room at any point. There is a 24-hour live chat function within the assessment software for technical support should you need it at any time. For Open Awards: In order to take your exam, you need to have the following equipment: A good quality laptop or PC with a minimum screen size of approx. 14” and minimum resolution of 1024 x 768. A stable internet connection with at least 3mbps. An integrated (i.e., fixed) webcam on your PC/ laptop or a portable webcam. If using a PC/ laptop with an integrated webcam, a reflective surface (e.g., a mirror) must be available. This will be used to show the invigilator the space immediately surrounding your screen and keyboard. A basic (non-scientific) calculator for maths assessments. You will have access to an on-screen calculator but may feel more comfortable using a separate calculator. Please note that all workings need to be added to the assessment platform if you use a separate calculator so that your workings can be marked. Plain paper. You will need to show this to your invigilator at the beginning of the exam to assure them that you do not have access to notes. A dictionary (where allowed). Supported Browsers Chrome: 34.0.1847 or above Microsoft Edge: Version 88.0.705.81 or newer Firefox: 31.0 or above Safari: 6.2 or above Safe Exam Browser 2.0.2 or above Please note: Chromebooks are not compatible with the Safe Exam Browser Browser settings Popups must be allowed. Guidance on how to do this below: Chrome Edge Firefox Safari For TQUK: Exam conditions All remote exams must take place in a controlled environment. Training Qualifications UK (TQUK) defines a controlled environment as a quiet, appropriate space conducive to the undertaking of a remotely invigilated exam. The environment must be: populated only by you, the learner, and no other parties well-lit to allow maximum webcam visibility free from distractions that may cause you to divert your attention away from the computer screen or move outside of the webcam’s viewing range free from notes and posters on the wall free from noise free from personal or sensitive material free from visual or physical access to supporting materials (such as educational texts) free from electronic devices, other than the computer used to undertake the exam. The space, as described above, must meet these requirements throughout the entire duration of the exam. If the exam conditions requirements are not met, the exam may be voided. If, for any reason, you are unable to undertake the exam in a space that meets these requirements, you should inform your training provider/recognised centre at the earliest opportunity and arrange your exam at a time when these conditions can be met. You must have a desktop or laptop computer that is equipped with a working webcam, a stable internet connection, and the Google Chrome web browser (available here). Requirements and guidance for materials: The following relates to materials within the controlled environment and must be followed to ensure compliance: Mobile phones and electronic devices, except for the computer you are using to undertake the exam, must be switched off and stored in an inaccessible location. Smartwatches and other wearable technological devices must be switched off and removed. Headphones must not be worn. Water must be stored in a clear glass or a clear bottle with the labels removed. No other food or drink is permitted. Second monitors are not permitted. Identification must be clearly presented to the camera at the start of an exam. If identification is not provided, or is unclear, at the start of the exam, this will result in the exam being voided. A room sweep must be completed at the start of an exam. If a room sweep is not completed, the exam will be voided. has context menu

Learning Impressive Telephone Techniques Certification Indeed, even with an ever increasing number of organizations settling in the computerized world, phone cooperation stays a vital piece of the client experience. For certain organizations, a call might be the solitary connection that a client has with the organization or association. Anyway short a call might be, it has an impression. Each business trusts that its staff are proficient and productive, while picking up the phone, however not every person has a) a decent regular phone way or b) the abilities to respond rapidly, as a call develops. This course prepares staff who utilize the phone to take care of their work with the abilities to deal with brings in a positive and productive way, to make an enduring impression and an incredible client experience. The course is reasonable for any individual who will profit by having the option to reinforce their client connections. What's Covered in the Course? The substance of this course incorporates: Step by step instructions to extend an expert and respectful persona via phone; A comprehension of and how to utilize an expert phone decorum in a characteristic manner; The most effective method to shape and hold a positive initial feeling on the phone with various sorts of clients; Step by step instructions to sound proficient, sure and in charge, while on the phone; Dealing with key expressions that surface during business calls, so they can be utilized properly and successfully; Improving the clearness of correspondence, while talking on the phone; Building and upgrading listening abilities; Viably dealing with troublesome or furious clients, to achieve a positive goal; Perceiving issues via phone and attempting to successfully arrange and resolve them, to assist everybody included; Taking care of phone fury, misuse and dangers in a sure and successful way, to diffuse the circumstance and resolve the issue; Assembling and applying significant devices that help facilitate the nervousness and stress that can emerge during a business call. What are the Benefits of the Course? This course brags a horde benefits, and these include: The course furnishes the worker with the fundamental abilities, to manage any kind of call in an expert and successful way; The more workers that total the course, the more uniform your call framework becomes, expanding proficiency and profitability; Clashes and issues are managed in an expert way; A simple to-examine secluded arrangement that can be concentrated deftly, to suit singular requirements; Upon effective fulfillment of the course, an industry-perceived declaration is granted; Full online examination support.

If you're looking to build a solid foundation in early childhood education, this Early Years Accredited Career Bundle Course brings together a broad range of essential subjects in one accessible, online learning experience. From understanding the Early Years Foundation Stage to exploring key topics like phonics, child psychology, and autism awareness, this bundle provides a well-rounded look at early years development. Each module has been thoughtfully selected to reflect the diverse responsibilities involved in supporting children’s learning, wellbeing, and development across different settings. Whether you're already working in childcare or considering a new direction in early education, this course bundle offers flexible learning designed for today’s digital world. With subjects covering everything from safeguarding and educational psychology to phonics instruction and dyslexia support, learners gain the insight needed to support children with a wide range of needs. Delivered entirely online, this bundle is ideal for those wanting to gain theoretical understanding and stay current with sector-relevant knowledge—all without stepping away from your current commitments. Key Features of Early Years Career Bundle CPD Accredited Early Years Courses Instant PDF certificate Fully online, interactive Early Years course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases This Early Years Essential Skills bundle is ideal for anyone looking to start a career in the field, which includes the following related professions: Childcare Apprentice, Nursery Deputy Manager, Early Years Practitioner Early Years Primary Learning Mentor Admin Assistant Throughout the Early Years program, participants will delve into various topics, including the Early Years Foundation Stage (EYFS), the updated EYFS framework for 2021, safeguarding practices, educational psychology, child health and safety, and Phonics, a valuable tool for Early Years teaching children how to read. Additionally, the Early Years course emphasises the skills required and areas for personal development necessary to become well-suited for the job. Course 01: Introduction to Early Years Foundation Stage Course 02: EYFS Teaching Diploma Course 03: Educational Psychology & Development Course 04: Child Health & Safety Course 05: Childcare and Nannying Diploma Course 06: Phonics Teaching Assistant Course 07: Child Psychology Development Training Course 08: Dyslexia Awareness and Child Care Course 09: Understanding Autism Level 3 Course 10: Child Care and Child Protection Course 11: Children and Adolescents Counselling Course Course 12: Covid-19 Awareness This Early Years Course will help you to explore a variety of career paths in the related industry, including: Nursery Assistant Early Years Practitioner Nursery Manager Early Years Teacher Childcare Coordinator Early Years Coordinator Preschool Teacher Playgroup Supervisor Childminder Early Years Educator Accreditation These Early Years bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Early Years course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 120 CPD hours / points Accredited by CPD Quality Standards Requirements No prior degree or experience is required to enrol in this course. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

This course is about collaborating with others in ways that will help you to communicate more efficiently as you work to understand and work with differences that lead to effective collaboration. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.