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DO you want to use Microsoft Outlook effectively? Or are you someone who needs to manage lots of e-mail? The course will deepen your knowledge about the e-mail service called Microsoft Outlook. Microsoft Outlook is the free email and calendar service from Microsoft Office Suite. In spite of the e-mail service, Microsoft Outlook includes a calendar, task manager, contact manager, note taking journal and web browsing. In the latest version, Outlook has upgraded and added some great features. In the course, you will learn how to use the new functions and features of Microsoft Outlook. The course shows you the strategies to use calendar, task manager, contact manager option, how to take notes with note taking journal, etc. By the end of the course, you will be an expert user of Microsoft outlook. Course Highlights Microsoft Outlook Intermediate Level is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft Outlook Intermediate Level into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft Outlook Intermediate Level Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft Outlook Intermediate Level is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft Outlook Intermediate Level is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 01:00:00 Module Two - Working with the Outlook Environment 01:00:00 Module Three - Working with Quick Steps 01:00:00 Module Four - Working with Rules 01:00:00 Module Five - Working with Messages 01:00:00 Module Six - Manipulating Message Properties and Options 01:00:00 Module Seven - Formatting Messages 01:00:00 Module Eight - Managing Automatic Content 01:00:00 Module Nine - Working with the Calendar, Appointments, and Meetings 01:00:00 Module Ten - Working with Contacts and Contact Groups 01:00:00 Module Eleven - Working with Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Outlook Intermediate Level 00:00:00 Mock Exam Mock Exam- Microsoft Outlook Intermediate Level 00:20:00 Final Exam Final Exam- Microsoft Outlook Intermediate Level 00:20:00

Learning Objectives Introduction , Understanding Chat and Meet , Working with Google Chat , Working with Chat and Meet Mobile , Conclusion , Working with Google Meet   Pre-Requisites Students should have familiarity with the concept of instant messaging and video calls. Having experience with Hangouts is helpful but not required.   Description This course is designed to teach users about Google Chat and Meet. These two separate applications replace and expand on the functionalities that exist(ed) in Hangouts. Students will be able to use direct and group messaging. They will learn to initiate, join and schedule meetings. Students will also learn how to share their Desktop and applications within a meeting. Course Introduction Introduction 00:03:00 Section 01 Lesson 01-Overview of Google Chat and Meet 00:03:00 Lesson 02-Accessing Google Chat and Meet 00:02:00 Section 02 Lesson 01-Sending a Message-v2 00:02:00 Lesson 02-Message Options-v2 00:06:00 Lesson 03-Creating a Space-v2 00:04:00 Lesson 04-Managing Space-v2 00:03:00 Lesson 05-Searching Messages-v2 00:03:00 Lesson 06-Managing Messages-v2 00:04:00 Lesson 07-Understanding Bots-v2 00:03:00 Lesson 08-Working with the Google Drive Bot-v2 00:02:00 Lesson 09-Using Settings-v2 00:02:00 Section 03 Lesson 01-Creating a Meeting on the Spot-v2 00:03:00 Lesson 02-Scheduling a Meeting 00:05:00 Lesson 03-Joining a Meeting-v2 00:04:00 Lesson 04-Editing and Canceling a Meeting 00:05:00 Lesson 05-Using Meeting Controls-v2 00:09:00 Lesson 06-Creating and Using Breakout Rooms-v2 00:07:00 Lesson 07-Creating and Using a Poll-v2 00:04:00 Lesson 08-Using the Q and A Feature-v2 00:03:00 Lesson 09-Using the whiteboard Feature with Jamboard-v2 00:07:00 Lesson 10-Presenting in a Meeting-v2 00:03:00 Lesson 11-Adjusting Settings for a Meeting-v2 00:05:00 Section 04 Lesson 01-Downloading Chat and Meet Mobile 00:03:00 Lesson 02-Working with Google Chat Mobile 00:04:00 Lesson 03-Working with Google Meet Mobile-v2 00:02:00 Course Recap Recap 00:02:00

Get ready for an exceptional online learning experience with the Writing: Creative Writing, Content Writing, Proofreading & Touch Typing bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Writing: Creative Writing, Content Writing, Proofreading & Touch Typing is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. This Creative Writing & Content Writing bundle offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Creative Writing & Content Writing package has something for everyone. As part of the Writing: Creative Writing, Content Writing, Proofreading & Touch Typing package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Creative Writing & Content Writing bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Creative Writing & Content Writing Bundle Comprises the Following CPD Accredited Courses: Creative Writing Certificate in SEO Content Writing Creative Writing Course - Novel Learn the Art of Story Selling Creative Writing Course - Fiction Certificate in Freelance Writing Creative Writing Course - Thriller Creative Writing Course - Short Stories Diploma in Drama and Comedy Writing Creative Writing Course - Horror Creative Writing Course: Writing Storybooks For Children English: Spelling, Punctuation, and Grammar Proofreading and Editing Masterclass Touch Typing Essentials Microsoft Word Advanced Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Creative Writing & Content Writing Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with Creative Writing & Content Writing. Build a strong knowledge base in your chosen course via Creative Writing & Content Writing. Benefit from the flexibility and convenience of online learning. With the Creative Writing & Content Writing package, validate your learning with a CPD certificate. Each course of Creative Writing & Content Writing bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Writing: Creative Writing, Content Writing, Proofreading & Touch Typing, a rich anthology of 15 diverse courses. Each course in the Creative Writing & Content Writing bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Writing: Creative Writing, Content Writing, Proofreading & Touch Typing bundle will take you on a unique and enriching educational journey. TheCreative Writing & Content Writing bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Writing: Creative Writing, Content Writing, Proofreading & Touch Typing bundle offers you the flexibility and convenience to learn at your own pace. Make the Creative Writing & Content Writing package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Writing: Creative Writing, Content Writing, Proofreading & Touch Typing bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Writing: Creative Writing, Content Writing, Proofreading & Touch Typing bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Creative Writing & Content Writing bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Introducing a revolutionary course that will transform your skills as an administrative assistant. From mastering impeccable business telephone etiquette to orchestrating flawlessly organised meetings, our curriculum is meticulously designed to elevate your administrative prowess. Enrol today and unlock the key to professional excellence. Learning Outcomes: Gain essential skills for effective administrative support assistance. Develop professional telephone etiquette and communication skills. Represent your boss and company with professionalism and integrity. Demonstrate business etiquette and protocol in various work settings. Master tasks such as mail services, travel arrangements, and meeting organisation. Acquire organisational, time management, and record-keeping abilities. Why would you choose the Administrative Assistant course from Compliance Central: Lifetime access to Administrative Assistant course materials Full tutor support is available from Monday to Friday with the Administrative Assistant course Learn Administrative Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Administrative Assistant course Accessible, informative Administrative Assistant learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Administrative Assistant bundle Study Administrative Assistant in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Administrative Assistant Course Improve your chance of gaining in demand skills and better earning potential by completing the Administrative Assistant Administrative Assistant Curriculum Breakdown of the Administrative Assistant Course Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become administrative assistants. Office support staff seeking to enhance their skills. Graduates entering the administrative field. Professionals transitioning to administrative roles. Anyone interested in gaining comprehensive administrative skills. Employees looking to advance in their current administrative positions. Requirements To enrol in this Administrative Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path Administrative Assistant - Average Salary: £22,000 to £26,000 Office Administrator - Average Salary: £18,000 to £24,000 Executive Assistant - Average Salary: £26,000 to £36,000 Office Manager - Average Salary: £25,000 to £35,000 Personal Assistant - Average Salary: £23,000 to £32,000 Secretary - Average Salary: £18,000 to £26,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

This comprehensive training program covers many concepts in Microsoft Power BI. From beginner to advanced levels, learn data visualization, advanced DAX expression, Python integration, custom visuals, data preparation, and collaboration in Power BI service. Develop expertise in Power BI and position yourself for a successful career in data analytics.

Percentages play a silent yet powerful role in our everyday decisions—whether it’s sorting out discounts, understanding interest rates, or figuring out proportions. The Mathematics Fundamentals - Percentages Course is tailored to help learners grasp the core principles of percentages without any complicated jargon or overwhelming equations. Clear, engaging, and neatly structured, this course takes the mystery out of percentage calculations and turns confusion into confidence. Designed for learners of all levels, this course breaks down the essentials into bite-sized, logical steps—making each concept stick with ease. Whether you're brushing up for exams, sharpening your skills for work, or just trying to finally make sense of supermarket sales, you’ll find this course refreshingly clear. From calculating increase and decrease to working through percentage change and reverse percentages, everything you need is right here—well explained and easy to follow. Learning Outcomes: Develop a foundational understanding of percentages and their applications in math Learn how to calculate percentages of numbers, increase or decrease numbers by percentages, and calculate compound interest Gain confidence in solving percentage problems and applying mathematical concepts Expand your understanding of practical applications of percentages in real-world scenarios Prepare for more advanced math courses or exams that involve percentages The Mathematics Fundamentals - Percentages course is designed to provide learners with a comprehensive understanding of percentages and their applications in math. Through engaging lessons, expert guidance, and a proven curriculum, learners will gain the skills and confidence they need to solve percentage problems. Upon completing this course, learners will have a solid foundation in percentages and be prepared for more advanced math courses or exams. With a focus on developing practical skills in calculating percentages, increasing or decreasing numbers by percentages, and calculating compound interest, this course is the key to unlocking your potential and achieving success in math. Mathematics Fundamentals - Percentages Course Curriculum Introduction Introduction Percentages Lesson 1 - Finding 10% by dividing by 10 Lesson 2 - Dividing by 10 with numbers that don't end in a zero Lesson 3 - Dividing decimals by 10 Lesson 4 - Dividing by 10 with decimals less than 10 Lesson 5 - Dividing by 10 with whole numbers less than 10 Lesson 6 - Dividing pennies by 10 Lesson 7 - Finding 20% of a number Lesson 8 - Practise finding 20% of a number Lesson 9 - Finding 5% of a number Lesson 10 - Practise finding 5% of a number Lesson 11 - Finding 1% of a number Lesson 12 - Practise finding 1% of a number Lesson 13 - Finding 2% of a number Lesson 14 - Finding 50% of a number Lesson 15 - Practise finding 50% of a number Lesson 16 - Finding 25% of a number Lesson 17 - Finding any percentage of any number Lesson 18 - Ways to find different percentages Lesson 19 - Practise finding any percentage of any number Lesson 20 - Practise finding any percentage of any number Lesson 21 - Using a calculator Lesson 22 - Practise using a calculator to find percentages of numbers Lesson 23 - Let's practise Lesson 24 - Let's practise Lesson 25 - Let's practise Lesson 26 - Let's practise Lesson 27 - Let's practise Lesson 28 - Let's practise Lesson 29 - Let's practise Lesson 30 - Let's practise Lesson 31 - Let's practise Lesson 32 - Let's practise Lesson 33 - Increasing a number by a percentage Lesson 34 - Increasing a number by a percentage Lesson 35 - Increasing a number by a percentage Lesson 36 - Increasing a number by a percentage on a calculator Lesson 37 - Increasing a number by a percentage on a calculator Lesson 38 - Increasing a number by a percentage on a calculator Lesson 39 - Decreasing a number by a percentage Lesson 40 - Decreasing a number by a percentage Lesson 41 - Decreasing a number by a percentage Lesson 42 - Decreasing a number by a percentage on a calculator Lesson 43 - Decreasing a number by a percentage on a calculator Lesson 44 - Simple interest and compound interest Lesson 45 - Simple interest and compound interest Lesson 46 - Compound interest formula Lesson 47 - Interest questions Lesson 48 - Interest questions Lesson 49 - Reverse percentages Lesson 50 - Reverse percentages Lesson 51 - Reverse percentages How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students struggling with percentages in their math classes Individuals seeking to improve their math skills for personal or professional reasons Professionals seeking to enhance their math skills in their careers Anyone interested in expanding their understanding of percentages and their applications in math Students preparing for math exams or courses that involve percentages Career path Accountant Financial analyst Statistician Data analyst Economist £20,000 - £70,000+ (depending on career path and experience) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Overview Learn how to make learning spaces run smoothly and effectively and kickstart your career as an outstanding school administrator by enrolling in our Level 4- Office Management course. In this course, you will be swiftly educated in the fundamental skills to instil students with a desire to learn that goes well beyond imparting knowledge. Effective administration underpins all areas of student care. After your successful completion, you will be equipped with strongly developed skills to create and maintain the school culture. You will have the expertise to assist students and faculty, maintain academic records, safeguard students, create strategies for handling complaints, and much more. Enrol today to kickstart your career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 4- Office Management. It is available to all students, of all academic backgrounds. Requirements Our Level 4- Office Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 05:34:00 total length •Module 01: Introduction to Office Administration: 00:16:00 •Module 02: Skills of an Effective Administrator: 00:17:00 •Module 3: Mail Services and Shipping: 00:28:00 •Module 04: The Language of Coaching: 01:00:00 •Module 5: Organising Meeting and Conferences: 00:28:00 •Module 6: Business Writing Skills: 00:42:00 •Module 7: Time Management: 00:35:00 •Module 8: Stress Management: 00:18:00 •Module 9: Business Telephone Skills: 00:21:00 •Module 10: Communication Skills: 00:25:00 •Module 11: Conflict Management: 00:16:00 •Module 12: Business Etiquette: 00:21:00 •Module 13: Microsoft Office Skills: 00:07:00

Overview Earn respect and admiration of any dynamic organisation by mastering the skills of quality Administration and making the role your own. This comprehensive course is packed full of office and business Administration guidance that will enable you to run a business successfully. The Office Administration Certificate course has been compiled and constructed with the help of industry professionals and provides expert tuition on office and business principles. You will be taught not only how to handle departmental communications and financial responsibility, but also how to supervise Human Resources and provide inspirational leadership. Make yourself a candidate for excellence with us. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Administration Certificate. It is available to all students, of all academic backgrounds. Requirements Our Office Administration Certificate is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 12 lectures • 07:08:00 total length •Module 1: Introduction to Office Administration: 00:17:00 •Module 2: Skills of an Effective Administrator: 00:18:00 •Module 3: Business Writing Skills: 00:39:00 •Module 4: Communication Skills: 00:27:00 •Module 5: Managing Meetings and Giving Feedback: 01:29:00 •Module 6: Organisational Skills: 01:18:00 •Module 7: Telephone Etiquette: 01:09:00 •Module 8: Negotiation Techniques: 00:18:00 •Module 9: Conflict Management: 00:16:00 •Module 10: Stress Management: 00:18:00 •Module 11: Time Management: 00:39:00 •Assignment - Office Administration Certificate: 3 days

Description: The Internet and Computing - Key Applications Training explains what basic applications are. In the course, you will learn the different application options. Throughout the course, you will learn the usage of work processing and spreadsheets. The course will also focus the advanced skills such as the procedures for creating an excellent presentation, how to use database and collaboration. All type of applications has options like comments, screen consistency, formatting options such as making text bold, italicised, underlined etc., navigating system, and presentation features, etc. Basically, the course is conducted at five different levels: Word Processing where you will learn how to process and edit a text using options like indent, edit, page break, bulleted, deleting, etc. Spreadsheet application where you will know the use of spreadsheets and basic options such as navigation, saving a new workbook, editing formula and applying the formula, making different types of the chart like a pie chart, bar chart, graphs, etc. Presentation section teaches you the procedures for creating a stunning presentation using chart, images, and table. In the database part, you will be introduced to management procedures and the ways of working with queries and reports. Collaboration helps to know the sharing systems. In short, the purpose of the course is to provide you with an overall idea and key features of the application. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Internet and Computing - Key Applications Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Internet and Computing - Key Applications Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Application Features Application Features FREE 01:21:00 Working with Word Processing Working with Word Processing 00:44:00 Working with Spreadsheets Working with Spreadsheets 00:49:00 Making a Presentation Making a Presentation 01:08:00 Databases Databases 00:34:00 Collaboration Collaboration 00:18:00 Mock Exam Final Exam- Internet and Computing - Key Applications Training 00:20:00 Final Exam Mock Exam- Internet and Computing - Key Applications Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Office Admin and Legal Secretary Diploma course teaches you the techniques and skills for managing an Office as Office Admin or managing the role of a legal secretary. You will learn administration management skills, organisational skills and essential office management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal office, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Office Admin and Legal Secretary Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Other Secretarial Roles and Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Legal Office Administration Ethical Considerations 00:10:00 The Basics 00:04:00 Client Relations 00:05:00 Dealing With Mail 00:05:00 File Management 00:03:00 Use Of Technology 00:06:00 Skills that Every Legal Secretary Should Have 00:06:00 What is Litigation 00:04:00 Delivery of Documents 00:04:00 Motions Prior to and During Trial 00:07:00 The Basics 00:04:00 The Essential Elements 00:03:00 Remedies for Breach of Contract 00:04:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 00:01:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam- Office Admin and Legal Secretary Diploma 00:30:00 Final Exam Final Exam- Office Admin and Legal Secretary Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00