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24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Advanced Diploma in Feline Behaviour & Psychology at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Feline Behaviour & Psychology at QLS Level 7 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Feline Behaviour & Psychology at QLS Level 7 course. Due to Feline Behaviour & Psychology at QLS Level 7's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Feline Behaviour & Psychology at QLS Level 7 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Feline Behaviour & Psychology at QLS Level 7 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Feline Behaviour & Psychology at QLS Level 7 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Feline Behaviour & Psychology at QLS Level 7 course. This Feline Behaviour & Psychology at QLS Level 7 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Feline Behaviour & Psychology at QLS Level 7 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Feline Behaviour & Psychology at QLS Level 7 course: Module 01: Domestication of Cats Module 02: Communication & Stress According to Origin Module 03: Sleeping & Toileting According to Origin Module 04: Hunting & Drinking Water According to Origin Module 05: Reproduction & Disease According to Origin Module 06: Another Type of Cats - Feral Cats Module 07: Understanding Feline Body Language Module 08: Understanding Common Behaviour Module 09: Understanding Cat Communication Module 10: Types of Feline Need Module 11: Do Cats Feel Love and Other Human Emotions? Module 12: How Smart Are Cats? Module 13: Why Do Cats Hiss? Module 14: Why Do Cats Purr? Module 15: Why Do Cats Rub Against Things? Module 16: Why Do Cats Scratch Things? Module 17: Why Do Cats Play with Their Prey? Module 18: Why Do Some Cats Become Anxious or Phobic? Module 19: Why Do Cats Roll on Their Backs to Greet People? Module 20: Why Do Cats 'Sulk'? Module 21: Why Do Cats Knead or Paddle with Their Paws? Module 22: Why Does a Male Cat Bite a Female's Neck While Mating? Module 23: Why Do Mother Cats Move Kittens? Module 24: Why Do Some Cats Howl, Especially at Night? Module 25: Cats and the Law Module 26: Bringing Your New Cat Home Module 27: Feeding and Controlling Obesity Module 28: Managing Your Cat's Behaviour Module 29: Keeping Your Cat Safe Module 30: Neutering - Family Planning for Felines Module 31: Pregnant Cats, Birth and Care of Young Kittens Module 32: Cats Living Together Module 33: How to Prevent Cat Conflicts in Multi-cat Households Module 34: When to Let Go Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Feline Behaviour & Psychology at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Feline Behaviour & Psychology at QLS Level 7 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Feline Behaviour & Psychology at QLS Level 7 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Advanced Diploma in Feline Behaviour & Psychology at QLS Level 7 Hard copy certificate - Included CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! The city is buzzing with activity as you make your way to the top of a high-rise building. As you reach the entrance, a uniformed security guard greets you with a smile. You can't help but admire their professionalism and dedication to their job. It's always been a dream of yours to work in the security industry, but you never knew where to start. That's where our Security Guard and Close Protection Diploma bundle comes in. With 11 expertly crafted courses, you'll gain the knowledge and skills necessary to kickstart your career in the security industry. From the basics of security guard training to advanced crisis management techniques, we've got you covered. But we don't stop there. Our QLS-endorsed course also comes with a hardcopy certificate from the Quality Licence Scheme. This certificate is recognised by employers around the world and is a testament to your commitment and dedication to your profession. With our bundle, you'll also gain access to 10 CPD-QS accredited courses, each one relevant to the security industry and designed to enhance your knowledge and skills. From bodyguard training to criminal intelligence analysis, we've got all the bases covered. Don't wait any longer to start your career in the exciting and rewarding security industry. Enrol in our Security Guard and Close Protection Diploma bundl This Security Guard and Close Protection Diploma Bundle Package includes: Course 01: Security Guard at QLS Level X 10 Premium Additional CPD QS Accredited Courses - Course 01: Close Protection Course 02: Bodyguard Training Course 03: Security Management Course 04: Detective: Private Investigator Course 05: Criminal Intelligence and Crime Analysis Course 06: Interrogations And Confessions Psychology Course 07: Emotional Intelligence and Human Behaviour Course 08: Diet & Fitness Training Course 09: Decision Making and Critical Thinking Training Course 10: Crisis Management Why Prefer This Security Guard and Close Protection Diploma Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Security Guard and Close Protection Diploma bundle courses, you will be able to learn: Gain a comprehensive understanding of the security industry Develop the skills necessary to become a successful security professional Learn about security management, crisis management, and risk assessment Understand criminal intelligence analysis and crime prevention techniques Gain knowledge in emotional intelligence, human behaviour, and critical thinking Learn about diet and fitness training for security professionals Develop the ability to make sound decisions under pressure ***Curriculum breakdown of Security Guard*** Module 01: Definition and Importance of Security Module 02: Career Prospect of Security Guard in the UK Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Response to Immediate Crisis Module 06: The Use of Technology for Managing Security Module 07: General Patrol Tactics and Techniques Module 08: Public Relations and Traffic Control Module 09: Violence in the Workplace Module 10: Laws and Regulations How is the Security Guard and Close Protection Diploma Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. Showcase Your New Skills with a Certificate of Completion After successfully completing the Diploma in Security Guard at QLS Level 4, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. Additionally, the pricing schemes for obtaining a printed hardcopy certificate are as follows: £29 for delivery within the UK £39 for international delivery (outside the UK) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in starting a career in the security industry Security guards looking to advance their career Individuals interested in personal protection and bodyguard training Those looking to gain knowledge in criminal investigations and analysis Career path Security Guard (£17,000 - £22,000 per year) Security Supervisor (£18,000 - £30,000 per year) Close Protection Officer (£20,000 - £50,000 per year) Security Manager (£30,000 - £60,000 per year) Detective or Private Investigator (£25,000 - £50,000 per year) Crisis Management Consultant (£30,000 - £70,000 per year) Certificates CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Security Guard and Close Protection Diploma - CPD Certified Hard copy certificate - Included

Elevate your skincare knowledge with this comprehensive course. Discover the science of dermatology, explore skincare tailored to different skin types and ethnicities, and learn how to manage skin diseases. Acquire the expertise to craft personalized skincare routines and provide professional skincare advising.

Business Communication and Conflict Management Diploma Unlock the keys to effective interaction in the corporate world with the Business Communication and Conflict Management Diploma. This specialized course focuses on enhancing your communication skills and understanding conflict management, essential traits for rising through the ranks in any business setting. Learning Outcomes: Master the intricacies of the business communication process. Identify and overcome barriers in business communication. Explore various styles of communication and their applicability. Study behavioral aspects that influence business communication. Learn multiple styles of conflict management. Gain insights into the challenges of managing workplace conflict effectively. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Business Communication and Conflict Management Diploma: Business Communication Process: Delve into the mechanics of communication within a business environment, including channels, formal and informal structures, and effective methodologies. Communication Barriers: Discover the common barriers to effective communication and strategies for overcoming these hurdles. Business Communication Styles: Examine different styles of communication, such as assertive, passive, and aggressive, and understand when each is most effective. Business Communication Behaviour: Understand the role of behavioral psychology in business communication, focusing on elements like body language, tone, and active listening. Styles of Conflict Management: Learn about various approaches to conflict resolution, including collaboration, compromise, and avoidance, and when to employ each tactic. Challenges of Workplace Conflict: Gain insights into the complexities of managing conflict in a workplace setting, including the impact on team dynamics, productivity, and overall business objectives.

Register on the Parkinson's Disease: Diagnosis, Treatment, and Resources today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Parkinson's Disease: Diagnosis, Treatment, and Resources is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Parkinson's Disease: Diagnosis, Treatment, and Resources Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Parkinson's Disease: Diagnosis, Treatment, and Resources, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Diagnosis and Treatment Module 01: Diagnosis and Treatment 00:06:00 Module 02: Support and Resources for Parkinson's Patients Module 02: Support and Resources for Parkinson's Patients 00:05:00 Module 03: Understanding Parkinson's Disease Module 03: Understanding Parkinson's Disease 00:06:00 Module 04: The Role of Caregivers in Parkinson's Disease Management Module 04: The Role of Caregivers in Parkinson's Disease Management 00:05:00 Module 05: Occupational Therapy for Parkinson's Disease Module 05: Occupational Therapy for Parkinson's Disease 00:07:00 Module 06: Managing Non-Motor Symptoms Module 06: Managing Non-Motor Symptoms 00:05:00 Module 07: Living with Parkinson's Disease Module 07: Living with Parkinson's Disease 00:06:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Call Centre Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Call Centre Training course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Call Centre Training course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Call Centre Training course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Call Centre Introduction to Call Centre 00:30:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:30:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:30:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:30:00 Module 05: Communication Skills Communication Skills 00:30:00 Module 06: Negotiation Techniques Negotiation Techniques 00:30:00 Module 07: Managing Difficult Clients Managing Difficult Clients 00:30:00 Module 08: Call Centre Metrics and Benchmarks Call Centre Metrics and Benchmarks 00:30:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Supporting Your Team's Health And Wellbeing Remotely today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Supporting Your Team's Health And Wellbeing Remotely is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Supporting Your Team's Health And Wellbeing Remotely Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Supporting Your Team's Health And Wellbeing Remotely, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Remote Working Introduction to Remote Working 00:30:00 Module 02: Working Remotely During COVID-19 Working Remotely During COVID-19 00:15:00 Module 03: The Remote Working Process The Remote Working Process 00:26:00 Module 04: Health and Safety for Remote Workers Health and Safety for Remote Workers 00:26:00 Module 05: Supporting Mental Health for Homeworkers Supporting Mental Health for Homeworkers 00:16:00 Module 06: Managing a Remote Team Managing a Remote Team 00:37:00 Module 07: Recommendation for Work at Home Recommendation for Work at Home 00:20:00 Assignment Assignment - Supporting Your Team's Health And Wellbeing Remotely 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Operations Agent is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Operations Agent consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Introduction to Operations Management Introduction to Operations Management 00:19:00 Module 02: Project Management Project Management 00:18:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:25:00 Module 04: Process Management Process Management 00:23:00 Module 05: Supply Chain Management Supply Chain Management 00:22:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:19:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:15:00 Module 09: Quality Management Quality Management 00:19:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Negotiation Techniques Negotiation Techniques 00:15:00 Module 13: Business Writing Skills Business Writing Skills 00:40:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Journey Planning Manager is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Journey Planning Manager consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Introduction to Operations Management Introduction to Operations Management 00:19:00 Module 02: Project Management Project Management 00:18:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:25:00 Module 04: Process Management Process Management 00:23:00 Module 05: Supply Chain Management Supply Chain Management 00:22:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:19:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:15:00 Module 09: Quality Management Quality Management 00:19:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Negotiation Techniques Negotiation Techniques 00:15:00 Module 13: Business Writing Skills Business Writing Skills 00:40:00 Assignment Assignment - Journey Planning Manager 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when, rapport building and much more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Call Centre & Customer Service Training Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Call Centre & Customer Service Training Course - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Call Centre & Customer Service Training Course - Old Version Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.